Never Eat Alone Do you want to get ahead in life? Climb the ladder to success? Master networker Keith Ferrazzi says the secret is in reaching out to others. As he discovered early in life, what distinguishes highly successful people is the way they use the power of relation ships - so that everyone wins. Never Eat Alone: Expanded and Updated lays out the steps and mindset Ferrazzi uses to connect with thousands of colleagues, friends and associates: people he has helped and who have helped him. This form of connecting to the world is based on generosity; Ferrazzi distinguishes genuine relationship-building from crude glad-handing. These practical, proven principles include: don’t keep score (make sure other people get what they want, too); ‘ping* constantly (reach out to your contacts all the time - not just when you need something); never eat alone (‘invisibility’ is a fate worse than failure); and become the ‘king of content’ (use social media to make meaningful connections). In this classic, globally bestselling book youll discover the time less strategies used by the worlds most connected people, from Bill Clinton to the Dalai Lama. And youll learn how to transform your own network, career and life. ABOUT THE AUTHORS Keith Ferrazzi is the founder and CEO of the training and consulting company Ferrazzi Greenlight and a contributor to Inc., the Wallstreet Journal and Harvard Business Review. Earlier in his career, he was the CMO of Deloitte Consulting and of Starwood Hotels and Resorts, and the CEO of YaYa Media. He lives in Los Angeles. Tahl Raz has written for Inc., the Jerusalem Posty the San Francisco Chronicle and GQ. Raz lives in New York City. KeithFerrazzi.com Never Eat Alone, EXPANDED UPDATED a n d And Other Secrets to Success, One Relationship at a Time KEITH FERRAZZI AND TAHL RAZ / / PORTFOLIO PENGUIN PORTFOLIO PENGUIN Published by the Penguin Group Penguin Books Ltd, 80 Strand, London WC2R ORL, England Penguin Group (USA) Inc., 375 Hudson Street, New York, New York 10014, USA Penguin Group (Canada), 90 Eglinton Avenue East, Suite 700, Toronto, Ontario, Canada M4P 2Y3 (a division of Pearson Penguin Canada Inc.) Penguin Ireland, 25 St Stephens Green, Dublin 2, Ireland (a division of Penguin Books Ltd) Penguin Group (Australia), 707 Collins Street, Melbourne, Victoria 3008, Australia (a division of Pearson Australia Group Pty Ltd) Penguin Books India Pvt Ltd, 11 Community Centre, Panchsheel Park, New Delhi - 110 017, India Penguin Group (NZ), 67 Apollo Drive, Rosedale, Auckland 0632, New Zealand (a division of Pearson New Zealand Ltd) Penguin Books (South Africa) (Pty) Ltd, Block D, Rosebank Office Park, 181 Jan Smuts Avenue, Parktown North, Gauteng 2193, South Africa Penguin Books Ltd, Registered Offices: 80 Strand, London WC2R ORL, England www.penguin.com Originally published in the United States in different form by Currency Books, New York 2005 Published in the United States of America by Crown Business, an imprint of the Crown Publishing Group, a division of Random House LLC 2014 First published in Great Britain by Portfolio Penguin 2014 001 Copyright © Keith Ferrazzi, 2005,2014 The moral right of the authors has been asserted All rights reserved Without limiting the rights under copyright reserved above, no part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), without the prior written permission of both the copyright owner and the above publisher of this book Printed in Great Britain by Clays Ltd, St Ives pic A CIP catalogue record for this book is available from the British Library ISBN: 978-0-241-00495-1 www.green penguin co uk Penguin Books is committed to a sustainable future for our business, our readers and our planet. This book is made from Forest Stewardship FSC" C018179 Council™ certified paper For Mom and Dad Contents Preface xi SECTION 1 The Mind-Set 1. Becoming a Member of the Club 3 2. Don’t Keep Score 14 . 3 What s Your Mission? 24 Connectors' Hall of Fame Profile: Bill Clinton 40 . 4 Build It Before You Need It 43 . 5 The Genius of Audacity 49 6. The Networking Jerk 58 Connectors' Hall of Fame Profile: Katharine Graham 63 SECTION 2 The Skill Set . 7 Do Your Homework 69 8. Take Names 76 . 9 Warming the Cold Call 83 10. Managing the Gatekeeper—Artfully 92 11. Never Eat Alone 99 viii Contents 12. Share Your Passions 105 . 13 Follow Up or Fail 111 . 14 Be a Conference Commando 116 . 15 Connecting with Connectors 136 Connectors' Hall of Fame Profile: Paul Revere 145 . 16 Expanding Your Circle 148 . 17 The Art of Small Talk 152 Connectors' Hall of Fame Profile: Brene Brown 158 Connectors' Hall of Fame Profile: Dale Carnegie 167 SECTION 3 Turning Connections into Compatriots . 18 Health, Wealth, and Children 173 Connectors' Hall of Fame Profile: Adam Grant 182 . 19 Social Arbitrage 185 Connectors' Hall of Fame Profile: Vernon Jordan 192 20. Pinging—All the Time 195 21. Find Anchor Tenants and Feed Them 205 SECTION 4 Connecting in the Digital Age 22. Tap the Fringe 219 . 23 Become the King of Content 236 . 24 Engineering Serendipity 254 Contents ix SECTION 5 Trading Up and Giving Back . 25 Be Interesting 269 Connectors' Hall of Fame Profile: The Dalai Lama 285 . 26 Build Your Brand 290 . 27 Broadcast Your Brand 298 . 28 Getting Close to Power 316 . 29 Build It and They Will Come 327 Connectors' Hall of Fame Profile: Benjamin Franklin 332 . 30 Never Give In to Hubris 336 . 31 Find Mentors, Find Mentees. Repeat 342 Connectors' Hall of Fame Profile: Eleanor Roosevelt 352 . 32 Balance Is B.S. 355 . 33 Welcome to the Connected Age 360 Index 369
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