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Neutrosophic Sets and Systems Book Series, Vol. 34, 2020 <A> <neutA> <antiA> Special Issue: Social Neutrosophy in Latin America Editors Florentin Smarandache ISBN 978-1-59973-670-9 Mohamed Abdel-Basset Maikel Leyva Vázquez Neutrosophic Science International Association (NSIA) ISBN 978-1-59973-670-9 Neutrosophic Sets and Systems An International Book Series in Information Science and Engineering Special Issue: Social Neutrosophy in Latin America University of New Mexico ISBN 978-1-59973-670-9 University of New Mexico Neutrosophic Sets and Systems An International Book Series in Information Science and Engineering Special Issue: Social Neutrosophy in Latin America Copyright Notice Copyright @ Neutrosophics Sets and Systems All rights reserved. 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Information for Authors and Subscribers “Neutrosophic Sets and Systems” has been created for publications on advanced studies in neutrosophy, neutrosophic set, neutrosophic logic, neutrosophic probability, neutrosophic statistics that started in 1995 and their applications in any field, such as the neutrosophic structures developed in algebra, geometry, topology, etc. The submitted papers should be professional, in good English, containing a brief review of a problem and obtained results. Neutrosophy is a new branch of philosophy that studies the origin, nature, and scope of neutralities, as well as their inter actions with different ideational spectra. This theory considers every notion or idea <A> together with its opposite or negation <antiA> and with their spectrum of neutralities <neutA> in between them (i.e. notions or ideas supporting neither <A> nor <antiA>). The <neutA> and <antiA> ideas together are referred to as <nonA>. Neutrosophy is a generalization of Hegel's dialectics (the last one is based on <A> and <antiA> only). According to this theory every idea <A> tends to be neutralized and balanced by <antiA> and <nonA> ideas - as a state of equilibrium. In a classical way <A>, <neutA>, <antiA> are disjoint two by two. But, since in many cases the borders between notions are vague, imprecise, Sorites, it is possible that <A>, <neutA>, <antiA> (and <nonA> of course) have common parts two by two, or even all three of them as well. Neutrosophic Set and Neutrosophic Logic are generalizations of the fuzzy set and respectively fuzzy logic (especially of intuitionistic fuzzy set and respectively intuitionistic fuzzy logic). In neutrosophic logic a proposition has a degree of truth (T), a degree of indeterminacy (I), and a degree of falsity (F), where T, I, F are standard or non-standard subsets of ]-0, 1+[. Neutrosophic Probability is a generalization of the classical probability and imprecise probability. Neutrosophic Statistics is a generalization of the classical statistics. What distinguishes the neutrosophics from other fields is the <neutA>, which means neither <A> nor <antiA>. <neutA>, which of course depends on <A>, can be indeterminacy, neutrality, tie game, unknown, contradiction, igno rance, imprecision, etc. All submissions should be designed in MS Word format using our template file: http://fs.unm.edu/NSS/NSS-paper-template.doc. A variety of scientific books in many languages can be downloaded freely from the Digital Library of Science: http://fs.unm.edu/ScienceLibrary.htm. To submit a paper, mail the file to the Editor-in-Chief. To order printed issues, contact the Editor-in-Chief. This journal is non-commercial, academic edition. It is printed from private donations. Information about the neutrosophics you get from the UNM website: http://fs.unm.edu/neutrosophy.htm. The home page of the journal is accessed on http://fs.unm.edu/NSS. The Educational Publisher Inc. 1313 Chesapeake Ave. Columbus, Ohio 43212, USA Copyright © Neutrosophic Sets and Systems, 2020 Editorial Board ISBN 978-1-59973-670-9 University of New Mexico Editors-in-Chief Prof. Dr. Florentin Smarandache, Postdoc, Department of Mathematics, University of New Mexico, Gallup, NM 87301, USA, Email: [email protected]. Dr. Mohamed Abdel-Basset, Faculty of Computers and Informatics, Zagazig University, Egypt, Email: [email protected]. Guest Editor Prof. Dr. Maikel Leyva Vázquez, Facultad de Ciencias Matemáticas y Físicas University of Guayaquil, Guayas, Guayaquil 090514, Ecuador, E-mail: [email protected]. Associate Editors Dr. Said Broumi, University of Hassan II, Casablanca, Morocco, Email: [email protected]. Prof. Dr. W. B. Vasantha Kandasamy, School of Computer Science and Engineering, VIT, Vellore 632014, India, Email: [email protected]. Dr. Huda E. Khalid, University of Telafer, College of Basic Education, Telafer - Mosul, Iraq, Email: [email protected]. Prof. Dr. Xiaohong Zhang, Department of Mathematics, Shaanxi University of Science &Technology, Xian 710021, China, Email: [email protected]. Editors Yanhui Guo, University of Illinois at Springfield, One Mogadishu, Somalia, Email: [email protected]. University Plaza, Springfield, IL 62703, United States, NoohBany Muhammad, American University of Kuwait, Email: [email protected]. Kuwait, Email: [email protected]. Le Hoang Son, VNU Univ. of Science, Vietnam National Univ. Soheyb Milles, Laboratory of Pure and Applied Mathematics, Hanoi, Vietnam, Email: [email protected]. University of Msila, Algeria, Email: [email protected]. A. A. Salama, Faculty of Science, Port Said University, Egypt, Pattathal Vijayakumar Arun, College of Science and Email: [email protected]. Technology, Phuentsholing, Bhutan, Young Bae Jun, Gyeongsang National University, South Email: [email protected] Korea, Email: [email protected]. Xindong Peng, School of Information Science and Yo-Ping Huang, Department of Computer Science and Engineering, Shaoguan University, Shaoguan 512005, China, Information, Engineering National Taipei University, New Email: [email protected]. Taipei City, Taiwan, Email: [email protected]. Xiao-Zhi Gao, School of Computing, University of Eastern Vakkas Ulucay, Gaziantep University, Gaziantep, Turkey, Finland, FI-70211 Kuopio, Finland, [email protected]. Email: [email protected]. Madad Khan, Comsats Institute of Information Technology, Peide Liu, Shandong University of Finance and Economics, Abbottabad, Pakistan, Email: [email protected]. China, Email: [email protected]. Dmitri Rabounski and Larissa Borissova, independent Jun Ye, Department of Electrical and Information Engineering, researchers, Shaoxing University, 508 Huancheng West Road, Shaoxing Emails: [email protected], [email protected]. 312000, China; Email: [email protected]. Selcuk Topal, Mathematics Department, Bitlis Eren University, Mehmet Şahin, Department of Mathematics, Gaziantep Turkey, Email: [email protected]. University, Gaziantep 27310, Turkey, Ibrahim El-henawy, Faculty of Computers and Informatics, Email: [email protected]. Zagazig University, Egypt, Email: [email protected]. Muhammad Aslam & Mohammed Alshumrani, King A. A. A. Agboola, Federal University of Agriculture, Abdulaziz Univ., Jeddah, Saudi Arabia, Abeokuta, Nigeria, Email: [email protected]. Emails [email protected], [email protected]. Abduallah Gamal, Faculty of Computers and Informatics, Mutaz Mohammad, Department of Mathematics, Zayed Zagazig University, Egypt, Email: [email protected]. University, Abu Dhabi 144534, United Arab Emirates. Luu Quoc Dat, Univ. of Economics and Business, Vietnam Email: [email protected]. National Univ., Hanoi, Vietnam, Email: [email protected]. Abdullahi Mohamud Sharif, Department of Computer Maikel Leyva-Vazquez, Universidad de Guayaquil, Ecuador, Science, University of Somalia, Makka Al-mukarrama Road, Email: [email protected]. Copyright © Neutrosophic Sets and Systems, 2020 Editorial Board ISBN 978-1-59973-670-9 University of New Mexico Tula Carola Sanchez Garcia, Facultad de Educacion de la Baath University, Homs, Syria, Email: riad- Universidad Nacional Mayor de San Marcos, Lima, Peru, [email protected]. Email: [email protected]. Faruk Karaaslan, Çankırı Karatekin University, Çankırı, Muhammad Akram, University of the Punjab, New Campus, Turkey, Email: [email protected]. Lahore, Pakistan, Email: [email protected]. Suriana Alias, Universiti Teknologi MARA (UiTM) Kelantan, Irfan Deli, Muallim Rifat Faculty of Education, Kilis 7 Aralik Campus Machang, 18500 Machang, Kelantan, Malaysia, University, Turkey, Email: [email protected]. Email: [email protected]. Ridvan Sahin, Department of Mathematics, Faculty of Science, Arsham Borumand Saeid, Dept. of Pure Mathematics, Faculty Ataturk University, Erzurum 25240, Turkey, of Mathematics and Computer, Shahid Bahonar University of Email: [email protected]. Kerman, Kerman, Iran, Email: [email protected]. Ibrahim M. Hezam, Department of computer, Faculty of Mohammad Hamidi, Department of Mathematics, Payame Education, Ibb University, Ibb City, Yemen, Noor University (PNU), Tehran, Iran. Email: [email protected]. Email: [email protected]. Aiyared Iampan, Department of Mathematics, School of Lemnaouar Zedam, Department of Mathematics, Faculty of Science, University of Phayao, Phayao 56000, Thailand, Mathematics and Informatics, University Mohamed Boudiaf, Email: [email protected]. M’sila, Algeria, Email: [email protected]. Ameirys Betancourt-Vázquez, 1 Instituto Superior Politécnico M. Al Tahan, Department of Mathematics, Lebanese de Tecnologias e Ciências (ISPTEC), Luanda, International University, Bekaa, Lebanon, Angola, Email: [email protected]. Email: [email protected]. Karina Pérez-Teruel, Universidad Abierta para Adultos R. A. Borzooei, Department of Mathematics, Shahid Beheshti (UAPA), Santiago de los Caballeros, República Dominicana, University, Tehran, Iran, [email protected]. E-mail: [email protected]. Sudan Jha, Pokhara University, Kathmandu, Nepal, Neilys González Benítez, Centro Meteorológico Pinar del Río, Email: [email protected]. Cuba, Email: [email protected]. Mujahid Abbas, Department of Mathematics and Applied Jesus Estupinan Ricardo, Centro de Estudios para la Calidad Mathematics, University of Pretoria Hatfield 002, Pretoria, Educativa y la Investigation Cinetifica, Toluca, Mexico, South Africa, Email: [email protected]. Email: [email protected]. Željko Stević, Faculty of Transport and Traffic Victor Christianto, Malang Institute of Agriculture (IPM), Engineering Doboj, University of East Sarajevo, Lukavica, East Malang, Indonesia, Email: [email protected]. Sarajevo, Bosnia and Herzegovina, Wadei Al-Omeri, Department of Mathematics, Al-Balqa Email: [email protected]. Applied University, Salt 19117, Jordan, Michael Gr. Voskoglou, Mathematical Sciences School of Email: [email protected]. Technological Applications, Graduate Technological Ganeshsree Selvachandran, UCSI University, Jalan Menara Educational Institute of Western Greece, Patras, Greece, Gading, Kuala Lumpur, Malaysia, Email: [email protected]. Email: [email protected]. Angelo de Oliveira, Ciencia da Computacao, Universidade Ilanthenral Kandasamy, School of Computer Science Federal de Rondonia, Porto Velho - Rondonia, Brazil, and Engineering (SCOPE), Vellore Institute of Technology Email: [email protected]. (VIT), Vellore 632014, Tamil Nadu, India, Valeri Kroumov, Okayama University of Science, Japan, Email: [email protected] Email: [email protected]. Kul Hur, Wonkwang University, Iksan, Jeollabukdo, South Rafael Rojas, Universidad Industrial de Santander, Korea, Email: [email protected]. Bucaramanga, Colombia, Kemale Veliyeva & Sadi Bayramov, Department of Algebra Email: [email protected]. and Geometry, Baku State University, 23 Z. Khalilov Str., Walid Abdelfattah, Faculty of Law, Economics and AZ1148, Baku, Azerbaijan, Email: [email protected], Management, Jendouba, Tunisia, Email: Email: [email protected]. [email protected]. Irma Makharadze & Tariel Khvedelidze, Ivane Javakhishvili Galina Ilieva, Paisii Hilendarski, University of Plovdiv, 4000 Tbilisi State University, Faculty of Exact and Natural Sciences, Plovdiv, Bulgaria, Email: [email protected]. Tbilisi, Georgia. Paweł Pławiak, Institute of Teleinformatics, Cracow Inayatur Rehman, College of Arts and Applied Sciences, University of Technology, Warszawska 24 st., F-5, 31-155 Dhofar University Salalah, Oman,Email: [email protected]. Krakow, Poland, Email: [email protected]. Riad K. Al-Hamido, Math Department, College of Science, Al- E. K. Zavadskas, Vilnius Gediminas Technical University, Copyright © Neutrosophic Sets and Systems, 2020 Editorial Board ISBN 978-1-59973-670-9 University of New Mexico Vilnius, Lithuania, Email: [email protected]. Email: [email protected]. Darjan Karabasevic, University Business Academy, Novi Sad, Tieta Putri, College of Engineering Department of Computer Serbia, Email: [email protected]. Science and Software Engineering, University of Canterbury, Dragisa Stanujkic, Technical Faculty in Bor, University of Christchurch, New Zeeland. Belgrade, Bor, Serbia, Email: [email protected]. Mumtaz Ali, Deakin University, Victoria 3125, Australia, Luige Vladareanu, Romanian Academy, Bucharest, Romania, Email: [email protected]. Email: [email protected]. Sergey Gorbachev, National Research Tomsk State Hashem Bordbar, Center for Information Technologies and University, 634050 Tomsk, Russia, Email: [email protected]. Applied Mathematics, University of Nova Gorica, Slovenia, E- Willem K. M. Brauers, Faculty of Applied Economics, mail: [email protected]. University of Antwerp, Antwerp, Belgium, Mihaela Colhon, University of Craiova, Computer Science Email: [email protected]. Department, Craiova, Romania, M. Ganster, Graz University of Technology, Graz, Austria, Emails: [email protected]. Email: [email protected]. Philippe Schweizer, Independant Researcher, Av. de Lonay Umberto Rivieccio, Department of Philosophy, University of 11, 1110 Morges, Switzerland, Email: [email protected]. Genoa, Italy, Email: [email protected]. Saeid Jafari, College of Vestsjaelland South, Slagelse, F. Gallego Lupiaňez, Universidad Complutense, Madrid, Denmark, Email: [email protected]. Spain, Email: [email protected]. Fernando A. F. Ferreira, ISCTE Business School, BRU-IUL, Francisco Chiclana, School of Computer Science and University Institute of Lisbon, Avenida das Forças Armadas, Informatics, De Montfort University, The Gateway, Leicester, 1649-026 Lisbon, Portugal, LE1 9BH, United Kingdom, Email: [email protected]. Email: [email protected]. Jean Dezert, ONERA, Chemin de la Huniere, 91120 Palaiseau, Julio J. Valdés, National Research Council Canada, M-50, 1200 France, Email: [email protected]. Montreal Road, Ottawa, Ontario K1A 0R6, Canada, Copyright © Neutrosophic Sets and Systems, 2020 Editorial Board ISBN 978-1-59973-670-9 U n i ve r s i ty o f Ne w M ex i co PREFACE Special Issue: Social Neutrosophy in Latin America Neutrosophy as science has inclusive attributes that make possible to extract the contributions of neutral values in the analysis of data sets; it builds a unified field of logic for transdisciplinary studies that transcend the boundaries between natural and social sciences. Neutral philosophy seeks to solve the problems of indeterminacy that appear universally, to reform the current natural or social sciences, with an open methodology to promote innovation. The research products related in this special issue start from the premise that the difficulty is not the complexity of the social environment, but the instrumental obsolescence to observe, interpret and manage that complexity [1], there are bold approaches and proposals for valid solutions that come to enrich the universe of resolution through the use of neutral methods. In the last year, the use of tools related to neutrosophy and its application to the social sciences, modeling of social phenomena based on simulation agents, problems associated with health, psychology, education, environmental management and sustainability solutions and legal sciences has increased in the events organized by the Asociacion Latinoamericana de Ciencias Neutrosoficas (ALCN in Spanish). The methods of higher incidence are cognitive maps, neutral Iadovs, neutral Delphi, analytical hierarchy process methods, neutral statistics, neutral personality models, among the most significant. In this special issue, there is a predominance of research from Ecuadorian universities, demonstrating how neutrosophy and its methods are consolidated as instruments of analysis, inference and research validation. [1] M. L. VÁZQUEZ, N. B. HERNANDEZ, and F. SMARANDACHE, MÉTODOS MULTICRITERIOS PARA DETERMINACIÓN DE LA EFECTIVIDAD DE LA GESTIÓN PÚBLICA Y EL ANÁLISIS DE LA TRASPARENCIA: Infinite Study. Copyright © Neutrosophic Sets and Systems, 2020 ISBN 978-1-59973-670-9 University of New Mexico Contents Noel Batista Hernández Preface…………………………………………………………………………..…… I C.V. Valenzuela Chicaiza; O.G. Arciniegas Paspuel; P.Y. Carrera Cuesta; D.R. Álvarez Hernández. Neutrosophic psychology for emotional intelligence analysis in students of The Autonomous University of Los Andes………………………………………………………………………………………………………..1 C.E. Pozo Hernández; E.T. Mejía Álvarez; E.T. Villa Shagnay; S. Guerrón Enríquez. Priorization of educational strategies on nutrition and its correlation in anthropometry in children from 2 to 5 years with neutrosophic topsis……………………………………………………………………………………………...9 M.A. Tello Cadena; E.M. Pinos Medina; M. Jaramillo Burgos; F. Jara Vaca. Neutrosophic AHP in the analysis of Business Plan for the Company Rioandes Bus tours………………………………………………………16 R. Aguilar Berrezueta; E.M. Sandoval; B. Villalta Jadán; D. Palma Rivera. An integrative neutrosophic model focused on personality (inmfp) for the adequate management of the level of work stress………………..24 L.E. Valencia Cruzaty; M. Reyes Tomalá; C.M. Castillo Gallo. A Neutrosophic Statistic Method to Predict Tax Time Series in Ecuador.................................................................................................................................33 M.R. Velázquez; M.R. Mena Peralta; L. Ricardo Domínguez; D. Andrade Santamaría. A neutrosophic model for the evaluation of the formative development of investigative competences……………………………………………………………….……………………………………40 X.Cangas Oña; M. Jaramillo Burgos; G.A. Calderón Vallejo; M. Orellana Cepeda. Neutrosophic decision map for critical success factors prioritization in a museum of religious art...........................................................48 M.F. Galarza Villalba; M.S. Serrano Viteri; I. Ramos Castro; F. Vera Díaz. Critical success factors modelling in operational management and the recovery of overdue portfolio of the Babahoyo GAD in The Municipal Market May 4......................................................................................................................................................57 N.P. Lastra Calderón; D.L. Villarruel Delgado; D. Sandoval Malquín; E. Araujo Guerrón. Proposal of a neutrosophic index to evaluate the management of internal control………………………………………...63 A.R. Pupo Kairuz; D.V. Ponce Ruiz; F. Viteri Pita; F.S. Bustillo Mena. PESTEL analysis of environment state responsability in Ecuador...................................................................................................................................70 M.E. Narváez Jaramillo; M.A. Guerrero Ayala; D.A. Flores Jurado; O.M. Alonzo Pico. Evaluating the acceptance level of the papillomavirus vaccine using a neutrosophic linguistic model…………………….79 A.I. Utrera Velázquez; D.A. García Coello; E. Real Garlobo; C. Escobar Vinueza. Neutrosophic Iadov for validating a proposal for the standardization of the exploded beef meat for roast…………………………86 R.C. Hernández Infante; M.E. Infante Miranda; F.R. Rivadeneira Enríquez; C.J. Galeano Páez. Neutrosophic causal modeling for analysing the diffusion of the institutional culture; The case UNIANDES..................93 R.M. Montalvo Pantoja; K.A. Narváez Ortiz; S. Guaytarilla Salas; O. Alonso Pico. Prioritization internal factors in the emergency service of the Luis Gabriel Dávila Hospital that cause the re-entry of patients within 48 hours based on neutrosophic dematel……………………………………………………………100 A.D. Rodríguez Lara; C.P. Rendón Tello; J. Almeida Blacio; R. Hurtado Guevara. Neutrosophic interrelationship of key performance indicator in an accounting process………….……………………..110 L.G. Guallpa Zatán; H.J. Paillacho Chicaiza; J. Yaguar Mariño; M. Aguilar Carrión. Neutrosophic Iadov for measuring of user satisfaction in a virtual learning environment at UNIANDES Puyo………………….117 D.A. Viteri Intriago; L. Álvarez Gómez; D. Ponce Ruiz; Evaluation of actions to implement quality management and institutional projects in UNIANDES – Quevedo University, a neutrosophic approach………………………………………………………………………………………………………126 L.H. Carrión Hurtado; W.R. Salas Espín; M. Benalcázar Paladines; L. Moreira Rosales. Analysis of the Venezuelan migratory impact on the economic development of Santo Domingo city, a neutrosophic cognitive map approach………………………………………………………………………………………135 L.K. Baque Villanueva; M.A. Mendoza; R. Salcedo; A.M. Izquierdo Morán. The transformational leadership, sustainable key for the development of Ecuadorian companies. A neutrosophic psychology approach…143 M.A. Checa Cabrera; B.J. Ipiales Chasiguano; A.L. Sandoval Pillajo; R. Díaz Vázquez. Prioritization of non- functional requeriments in a mobile application for panic button system using neutrosophic decision maps…………………………………………………………………………………………………………...153 N.P. Becerra Arévalo; M.F. Calles Carrasco; John Luis Toasa Espinoza; M. Velasteguí Córdova. Neutrosophic AHP for the prioritization of requeriments for a computerized facial recognition system………………159 Copyright © Neutrosophic Sets and Systems, 2020 ISBN 978-1-59973-670-9 University of New Mexico V.M. Parrales Carvajal; M.T. Macías Valverde; R. Aguas Pután. A neutrosophic linguistic model for internal control evaluation to an Ecuadorian company……………………..……………………………………….169 N. García Arias; N. Quevedo Arnaiz; S. Gavilánez Villamarín; M. Cleonares Borbor. Neutrosociology for the analisys of the Pros and Cons of Life Series in Uniandes, Ecuador………………………………………..177 M.F. Galarza Villalba; R. Aguas Pután; J. Mora Romero; J.E. Espìn Oviedo. Analysis of and strategic plan to increase the sales level of the Company “TIENS” of Babahoyo using neutrosophic methods……………183 L.J. Molina Chalacán; L.O. Albarracín Zambrano; E.J. Jalón Arias; A. Zúñiga Paredes. Using a neutrosophic model to evaluate website usability of a web portal for the commercial management of an advertising company……………………………………………………………………………………………………….193 F. Smarandache; J. Estupiñán Ricardo; E. González Caballero; M.Y. Leyva Vázquez; N. Batista Hernández. Delphi method for evaluating scientific research proposals in a neutrosophic environment…………….204 Address: “Neutrosophic Sets and Systems” (An International Book Series in Information Science and Engineering ) Department of Mathematics and Science University of New Mexico 705 Gurley Avenue Gallup, NM 87301, USA E-mail: [email protected] Home page: http://fs.unm.edu/NSS Copyright © Neutrosophic Sets and Systems, 2020 Neutrosophic Sets and Systems, 1 {Special Issue: Social Neutrosophy in Latin America}, Vol. 34, 2020 University of New Mexico Neutrosophic Psychology for Emotional Intelligence Analysis in Students of the Autonomous University of Los Andes, Ecuador Carmen Verónica Valenzuela Chicaiza1, Olga Germania Arciniegas Paspuel2, Paola Yesenia Carrera Cuesta3 and Sary Del Rocío Álvarez Hernández4 1 Professor, Universidad Regional Autónoma de Los Andes, Ecuador. E-mail: [email protected] 2Professor, Universidad Regional Autónoma de Los Andes, Ecuador. E-mail: [email protected] 3Professor, Universidad Regional Autónoma de Los Andes, Ecuador. E-mail:[email protected] 4 Professor, Universidad Regional Autónoma de Los Andes, Ecuador. E-mail: [email protected] Abstract. Emotional intelligence is a relatively recent and important concept in psychology, where the individual's ability to control his (her) emotions and to deal with the behavior of those around him (her) is taken into account. This implies a dynamic relationship between concepts such as the opposite which are rationality and emotion, where the emotionally intelligent individual would be located in the right middle of these two poles. A very recent way of representing these triadic relationships is the neutrosophical psychology theory, where if A is a psychological concept, the dynamical interaction of the concept is represented by the scheme (<A> <NeutA> <AntiA>). This paper studies the behavior of the emotional intelligence in a group of university students from the Autonomous University of Los Andes in Ecuador using classical statistical inference tools, according to the triad ( <EI> <NeutEI> <antiEI >). The main motivation of this paper is to study the state of EI in the students of this university since a high EI will guarantee better future professionals and higher quality learning. Keywords: Emotional intelligence, group emotional intelligence, neutrosophical psychology theory, higher education. 1 Introduction Gardner ([1]) is the main exponent of the studies of the mind structure, he is the author who determined the eight multiple intelligences kinds, which are viz., bodily-kinesthetic, logical-mathematical, linguistic, naturalist, musical, spatial-visual, interpersonal and intrapersonal. With the support of multiple intelligences, according to Galera ([2]), learning-teaching models could be “modified (...), the academic performance would improve as the teaching would be more individualized, the skills of each student would be appreciated and we can work with every intelligence from the most outstanding ones.” “The term Emotional Intelligence refers to the human ability to feel, understand, control and modify emotional states in oneself and also of others; emotional intelligence does not mean drown the emotions, but to direct and balance”, see [3]. Students have different forms of learning, therefore not all learn in the same way or at the same pace, in the case of standardized education, with a methodology for the group, teachers can show that there is a diversity of students with different needs, ways of thinking and learning, so there will always be those who do not assimilate the information at the same speed, causing low academic performance, to this end, the teacher must be prepared and trained to use strategies to level those that require special support, see [4-7]. The learning that articulates theory and practice is classified as the best strategy, that is why in the university classrooms, fieldwork is contemplated as part of the training process, as well as collaborative and group work, in this case, there are students with a low level of interpersonal intelligence who do not adapt to the groups, preferring to do them independently. Goleman in [8], argues that the success of a professional, is not precisely for the one who has the best mark, but who manages human skills, of knowing how to relate to social groups, to be accepted, to work independently and in a group, who knows himself or herself and knows how to control emotions, therefore he/she raises questions about the education, about if it is valid to educate to: “learning to be”, “have”, “be”, or “co-create” in life. This research analyses the emotional intelligence of students at the Autonomous University of Los Andes Ibarra extension, taking into account the importance of the management and control of personal emotions, the C.V. Valenzuela Chicaiza; O.G. Arciniegas Paspuel; P.Y. Carrera Cuesta; D.R.Álvarez Hernández. Neutrosophic psychology for emotional intelligence analysis in students of The Autonomous University of Los Andes.