Table Of Content

CONTENTS Negotiation Journal Volume 16, Number 1, January 2000 2 Editorial Policy In Theory Bringing Peace into the Room: The Personal Qualities of the Mediator and Their Impact on the Mediation Daniel Bowling and David Hoffman Rethinking Pareto-Efficiency and Joint Feasibility David Metcalfe In Practice The Many, Different, and Complex Roles Played by Ombudsmen in Dispute Resolution Howard Gadlin, Guest Editor The Ombudsman: What’s in a Name? Howard Gadlin 57 Varieties: Has the Ombudsman Concept Become Diluted? Carolyn Stieber The Practice of One Ombudsman Frances Bauer The Institutional Ombudsman: A University Case Study Robert L. Shelton The Organizational Ombudsman as Change Agent Marsha L. Wagner News and Notes CONTENTS Negotiation Journal Volume 16, Number 2, April 2000 126 Editorial Policy Columns Confessions of a Public Dispute Mediator Lawrence E. Susskind In Theory Scrolling Around the New Organization: The Potential for Conflict in the On-Line Environment Elaine M. Landry Book Review Troubled Talk and Talking Cures: From “Smart Talk” to Wise Conversations Roderick M. Kramer Case Analysis Mediation as Parallel Seminars: Lessons from the Student Takeover of Columbia University’s Hamilton Hall Carol B. Liebman Teaching Ideas Using the Theory of Planned Behavior to Induce Problem Solving in Schools Daniel L. Shapiro and Andrew Watson News and Notes CONTENTS Negotiation Journal Volume 16, Number 3, July 2000 Editorial Policy In Practice Civilians Versus Police: Mediation Can Help to Bridge the Divide Vivian Berger In Theory Whoever Said that Markets Were Fair? Sally Blount Reconnecting Systems Maintenance with Social Justice: A Critical Role for Conflict Resolution Mara Schoeny and Wallace Warfield Book Review Facing the Decisions One Should Make and the Decisions One Wants to Make Donald E. Conlon and Henry Moon Research Report Does Interest-Based Bargaining (IBB) Really Make a Difference in Collective Bargaining Outcomes? Renaud Paquet, Isabelle Gaétan, and Jean-Guy Bergeron News and Notes CONTENTS Negotiation Journal Volume 16, Number 4, October 2000 310 Editorial Policy Teaching Ideas Hewlett Conference 2000: Focus on Negotiation Pedagogy Sara Cobb, Guest Editor Negotiation Pedagogy: Learning to Learn Sara Cobb Using Multiple Intelligences to Improve Negotiation Theory and Practice Howard Gardner Taking Stock: An Analysis of Negotiation Pedagogy across Four Professional Fields Ron S. Fortgang Culture and Negotiation Pedagogy Kevin Avruch More than Just a Footnote: Constructing a Theoretical Framework for Teaching about Gender in Negotiation Deborah M. Kolb Teaching about Gender and Negotiation: Sex, Truths, and Videotape Carrie Menkel-Meadow Teaching Interpersonal Skills for Negotiation and for Life Robert C. Bordone Distinguishing Best and Strategic Practices: A Framework for Managing the Dilemma between Creating and Claiming Value Keith G. Allred The Challenge of Learning Jeffrey Loewenstein and Leigh Thompson Supplemental Joint Brainstorming: Navigating Past the Perils of Traditional Bargaining Daniel L. Shapiro Index e e Raven E