Table Of Content

Communication for a Global Society TABLE OF CONTENTS Preface Part I. The Foundations of Business Education Chapter 1 Yesterday, Today, and Tomorrow: Communicating in a Global Society Diana J. Green Weber State University Ogden, Utah Chapter 2 Listening: The Forgotten Skill Bobbye J. Davis Southeastern Louisiana University Hammond, Louisiana Clarice P. Brantley Innovative Training Team Pensacola, Florida Chapter 3 Speaking: Verbalizing Ideas Effectively Allyson D. Saunders Weber State University Ogden, Utah Colleen Vawdrey Utah Valley State College Orem, Utah Chapter 4 Reading: The Key to Knowledge Acquisition Cheryl D. Wiedmaier University of Central Arkansas Conway, Arkansas Jeff L. Whittingham University of Central Arkansas Conway, Arkansas Table of Contents Communication for a Global Society Chapter 5 ...cccccc..2. ncessnnenhmbestitineoumsecsendienerenene supenmnaosossavosnecqonegenecsssnvennenssessssenenss 55 Writing: Transinitting Ideas with Words Susan Jaderstrom Santa Rosa Junior College Petaluma, California CRAGE E 6 ccccccccccsccccesensccscecssnee Seascentilanbseneeceiecsneubsoceoneccsnesssneaacasennoentesine pinecenanel 69 Numeracy and Computing: Making Sense of Data Carol Blaszczynski California State University, Los Angeles Los Angeles, California CIR 7 cctiesanneccerivetenis Sacchi dceieseietielaatahasiecaeeeaseiidneieilliihateinlidaadiiaaaians .84 Visualizing: Conveying Information Graphically in a Global Business Environment Martha H. Rader Arizona State University fempe, Arizona Part Il. Preparing for Global Communication Chapter 8 Intercultural Communication: Bridging Cultural Differences Lillian H. Chaney University of Memphis Memphis, Tennessee Jeanette S. Martin University of Mississippi Oxford, Mississippi een nse lesen kciesinieiieasdidnialaaiatianahinitinanpan 115 Culture Shock and Reverse Culture Shock: Developing Coping Skills Roberta H. Krapels University of Mississippi Oxford, Mississippi Barbara D. Davis Universityo fM emphis Memphis, Tennessee Part III. Communication in an Interdependent World Te | sindscibennnrsnciannpessncsnnmsioiesontnenvened paceenesis English: A Global Language James Calvert Scott Utah State University Logan, Utah iV Table of Contents Communication for a Global Society eee poommeseoutageceuessente susenenesonnes seeeasnemesssqsonsunensueenenens socrensmsnanis 146 Nonverbal Communication: The Silent but Important Language Marsha L. Bayless Stephen F. Austin State University Nacogdoches, Texas Chapter 12 Contexting: The Relative Directnesso f Intercultural Communication Janet K. Winter Central Missouri State University Warrensburg, Missouri Esther J. Winter Central Community College Hastings, Nebraska Chapter 13 Face: Western and Eastern Perspectives Peter W. Cardon Utah State University Logan, Utah CE OG inertia tietsinininkinipiansitaaniniii seamiiis sseaiiaite csebiccicensiniansaiiniuadineel 187 Group Dynamics: Working Effectively in a Multicultural Setting Sherri Lee Arosteguy Fruita Monument High School Fruita, Colorado CREST BS ccccasesensscnsnsreneescecocenonnccensevennsssane sempcranieniatines ienienuiinteeiuldiagiipaioins Negotiating Concluding Agreements with Global Partners Jensen J. Zhao Ball State University Muncie, Indiana Chapter 16........ enenesenoserecisossnosennvennovensiaanecdnienn pionennssnenienon econssosnorscoeoooqenseet nme 2OO Time: An Enigma of Intercultural Communication Marcia L. Bush Lincoln, California ek | sonesossescoccquonnnenennnsssosssonnonesecononssossnanonsees 231 Computer-Mediated Communication: Promises and Pitfalls Elizabeth A. Regan Morehead State University Morehead, Kentucky Vv Table of Contents