Table Of Content

Technology, Methodology, and Business Education TABLE OF CONTENTS Part I: Technology, Learners, and Learning Environments Chapter 1 Learners and Technology: Experience, Attitudes, and Expectations Jim Rucker Fort Hays State University Hays, Kansas Sharon Reynolds Minot State University Minot, North Dakota Chapter 2 Technology and Learning: Integrating Home, Classroom, and Community Nancy Zeliff Northwest Missouri State University Maryville, Missouri CORRIIIIE D ccccnennsseneinnenceresesenasresrmseusinsernamneneuanensmanmnnditannnmmrenianinntiets 38 Technology, Business Education, and Young Learners Ruth K. Shafer Hazelwood School District Florissant, Missouri 00 6 cscereecesrvrecvsnvesneeeeesnecennveseveqresneneveqnasennenesenecsnensnesesneenannsnnnacnmnnasnsnentanens 56 Customized Services for Diverse Student Needs Martha H. Rader Arizona State University Tempe, Arizona WH Table of Contents Technology, Methodology, and Business Education Part II: Building Relationships in a Technology- Mediated World SE SB ccecmnn pelinsenneinsieneniemmaneeieneesinennanetnneaNeeeNNNmnenS sain 73 Citizenship, Business Ethics, and Technology Carol Blaszczynski California State University Los Angeles, California Chapter 6 Soft Skills for Building Customer and Employee Relationships Tena B. Crews State University of West Georgia Carrollton, Georgia Alexa B. North State University of West Georgia Carrollton, Georgia Melinda McCannon Gordon College Barnesville, Georgia Chapter 7 Building Relationships With Learners at a Distance Vickie Johnson Stout University of Tennessee Knoxville, Tennessee eg en pusveseeqeossnnsncenonsatnuaseressnnnesnoreenssenenesnasupmpesmnanennans 116 International Business Online Judee A. Timm Monterey Peninsula College Monterey, California Chapter 9 Global Technology, Communication, Language, and Culture James Calvert Scott Utah State University Logan, Utah IV Table of Contents Technology, Methodology, and Business Education Part III: Business Functions and Technology Chapter 10 The Role of Technology in Learning Marketing and Management Concepts Margaret Crossman O’Connor Image Consultants Ringtown, Pennsylvania Chapter 11 Enterprise Resource Planning Concepts and Implementation Issues Mark W. Lehman Mississippi State University Mississippi State, Mississippi Chapter 12 Managing Knowledge in the New Economy Pamela Ramey Kent State University New Philadelphia, Ohio Chapter 13 Entrepreneurship and Creating the Online Business Richard Clodfelter University of South Carolina Columbia, South Carolina Part IV: Technology Skills for Consumer and Career-Related Uses Chapter 14 Technology and Career Development Judith K. Berry Lansing Community College Lansing, Michigan Chapter 15 Technology and Effective Communication Donna R. Everett Morehead State University Morehead, Kentucky . Table of Contents Technology, Methodology, and Business Education Chapter 16 Keyboarding, Word Processing, and Other Input Skills Susan Maxam Maxwood Associates LLC White Lake, Michigan Chapter 17 Understanding and Applying the Law to Technology Richard W. Clark Stroudsburg Area School District Stroudsburg, Pennsylvania Chapter 18 Online Investing, Shopping, and Personal Finance Sheryl Piening Southeast Community College Milford, Nebraska Beth A. Deinert Southeast Community College Milford, Nebraska Chapter 19 Contributions of Research to Teaching Technology Peter F. Meggison Massasoit Community College Brockton, Massachusetts