Modeling Applications in the Airline Industry Ahmed Abdelghany and Khaled Abdelghany Modeling ApplicAtions in the Airline industry This page has been left blank intentionally Modeling Applications in the Airline industry AhMed AbdelghAny Embry-Riddle Aeronautical University, USA & KhAled AbdelghAny Southern Methodist University, USA © Ahmed Abdelghany and Khaled Abdelghany 2009 All rights reserved. no part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of the publisher. Ahmed Abdelghany and Khaled Abdelghany have asserted their right under the copyright, Designs and Patents Act, 1988, to be identified as the authors of this work. published by Ashgate publishing limited Ashgate publishing company Wey court east suite 420 union road 101 cherry street Farnham burlington surrey, gu9 7pt Vt 05401-4405 england usA www.ashgate.com British Library Cataloguing in Publication Data Abdelghany, Ahmed F. Modeling applications in the airline industry. 1. Airlines--Management--simulation methods. i. title ii. Abdelghany, Khaled. 387.7'068-dc22 ISBN: 978-0-7546-7874-8 (hbk) 978-0-7546-9725-1 (ebk) Library of Congress Cataloging-in-Publication Data Abdelghany, Ahmed F. Modeling applications in the airline industry / by Ahmed Abdelghany and Khaled Abdelghany. p. cm. includes bibliographical references and index. ISBN 978-0-7546-7874-8 (hardback) -- ISBN 978-0-7546-9725-1 (ebook) 1. Airlines--Management. 2. Aeronautics, commercial--computer simulation. 3. Aeronautics, com mercial--planning. 4. operations research. i. Abdelghany, Khaled. ii. title. he9780.A228 2009 387.7068'4--dc22 2009017554 contents List of Figures vii List of Tables xi 1 introduction to Airline Management 1 SeCtIon I DeMAnD MoDeLIng AnD ForeCAStIng 2 Modeling the choice of travel options 21 3 passenger demand Modeling and Forecasting 39 SeCtIon II SCheDuLIng oF reSourCeS 4 Fleet Assignment 53 5 Aircraft routing 79 6 crew planning 89 7 gate Assignment 109 8 baggage handling 119 9 Flight planning and Fuel Management 129 SeCtIon III revenue MAnAgeMent 10 introduction to revenue Management 141 11 demand Forecasting for revenue Management 155 12 No-show Rate and Overbooking 173 13 seat inventory control for Flight-based revenue Management systems 181 14 Seat Inventory Control for Network-based Revenue Management systems 189 vi Modeling Applications in the Airline Industry 15 Ticket Distribution 205 16 sales contracts 213 17 code-share Agreements 221 SeCtIon Iv IrreguLAr oPerAtIonS MAnAgeMent 18 ground delay programs and collaborative decision Making 229 19 impact of disruptions on Air carrier schedule 243 20 Airline schedule recovery 253 Index 275 list of Figures Fiigguurree 11..11 tthhee ddiiffffeerreenntt ppllaayyeerrss iinn tthhee aaiirr ttrraannssppoorrttaattiioonn iinndduussttrryy 3 Figure 1.2 decision levels of airline management 5 Figure 1.3 Changes in the main market characteristics due to the 9/11 terrorist attack in the domestic US market 6 Figure 1.4 processes considered in the planning and operations phases of the airlines 9 Figure 1.5 Example of a hub-and-spoke network structure 10 Figure 1.6 Example of time bank for hub-and-spoke airline 11 Figure 1.7 Example of a point-to-point network structure 12 Figure 1.8 example of an aircraft route 14 Figure 1.9 example of a crew trippair 15 Figure 2.1 Three hypothetical itineraries between Seattle (SEA) and Miami (MIA) 23 Figure 2.2 the characteristics of the hypothetical itineraries between Seattle (SEA) and Miami (MIA) 24 Figure 2.3 Sketch of a traveler’s choice set 24 Figure 2.4 three hypothetical itineraries between point A and point b 31 Figure 3.1 Example of network coverage for two competing airlines 40 Figure 3.2 Modeling framework for airline competition analysis and demand modeling 43 Figure 3.3 Example of a hypothetical network of three air carriers 44 Figure 4.1 Time-staged flight network 59 Figure 4.2 Time-staged flight network with aircraft assignment 60 Figure 4.3 Inbound and outbound flights at a hypothetical station for three aircraft types 61 Figure 4.4 illustration of an interconnection node at a station 62 Figure 4.5 illustration of the last interconnection node at a station 62 Figure 4.6 illu stration of the sizing constraints 64 Figure 4.7 illustration of the aircraft count at the interconnection node 67 Figure 4.8 Example of a through flight 67 Figure 4.9 example of three aircraft overnight at ord and lAX 68 Figure 4.10 example of a time-window arc 69 Figure 4.11 example of interconnection nodes that connect the time- window arc 70 Figure 4.12 Example of fleet assignment with crew consideration 72 Figure 4.13 Example of a terminator flight 73 Figure 5.1 example of an aircraft route 80 Figure 5.2 Example of a practical and efficient aircraft turn 80 viii Modeling Applications in the Airline Industry Figure 5.3 example of aircraft rotation 82 Figure 5.4 Example of through traffic 83 Figure 5.5 representation of the aircraft routing solution 84 Figure 5.6 representation of the aircraft routing solution with dummy variables 85 Figure 5.7 Many connection possibilities at the hub station compared to a spoke 86 Figure 6.1 example of a typical crew trippair 90 Figure 6.2 Possibilities of crew connections at hub and spoke 92 Figure 6.3 representation of the crew pairing solution 93 Figure 6.4 the trippairs matrix with the set of dummy trippairs 94 Figure 6.5 Example of the trippairs matrix, where each flight is only covered in one trippair 96 Figure 6.6 Example of the trippairs matrix, where each flight is only covered in one trippair, and the trippairs are sorted based on their cost 97 Figure 6.7 selecting a subset t from the current trippairs matrix 97 Figure 6.8 trippairs matrix with the hybrid approach 98 Figure 7.1 example of trajectories of connecting passengers/baggage at airport terminal 110 Figure 7.2 Example of the flight assignment for a hypothetical set of gates 111 Figure 7.3 Example of eight flights assigned to gates 114 Figure 8.1 Sketch of the baggage-sorting facility 120 Figure 8.2 illustrative example of the activity selection algorithm 123 Figure 8.3 General framework for the baggage-handling model 125 Figure 8.4 example of trajectories of connecting baggage at the airport terminal 126 Figure 9.1 The framework of the flight planning process using the decomposition approach 133 Figure 9.2 Example of profile optimization 134 Figure 9.3 examples of different fuel-loading patterns along the aircraft route 136 Figure 10.1 A s ketch of the seats on a flight classified into full-fare seats and discounted seats 142 Figure 10.2 Booking pattern over time for business travelers and leisure travelers 143 Figure 10.3 Example of a demand-price curve for flight seats (one fare) 144 Figure 10.4 Example of a demand-price curve for flight seats (two fares) 144 Figure 10.5 Possible decisions on selling a seat on a flight 145 Figure 10.6 Seat availability for two booking classes 148 List of Figures ix Figure 10.7 representation of sequential nesting and seat availability for each booking class 149 Figure 10.8 Another graphical representation of sequential nesting 149 Figure 10.9 example of a mix of parallel nesting and sequential nesting 150 Figure 10.10 Example of a point-to-point network structure 151 Figure 10.11 Example of a hub-and-spoke network structure 151 Figure 11.1 The flights of a hypothetical airline 156 Figure 11.2 graphical representation of the different snapshots recorded for a hypothetical itinerary-fare class on a flight that is departing in 180 days’ time 157 Figure 11.3 graphical representation of the different snapshots recorded for a hypothetical itinerary-fare class on a flight that is departing in 90 days’ time 157 Figure 11.4 example of overestimated snapshots 158 Figure 11.5 example of underestimated snapshots 158 Figure 11.6 Average origin-destination demand in the domestic us market 160 Figure 11.7 example of a hypothetical itinerary 162 Figure 11.8 representation of the last 52 observations of the demand 162 Figure 11.9 Most recent 52 observations of demand 163 Figure 11.10 A change in the schedule of the itinerary 164 Figure 11.11 example of change of aircraft size 164 Figure 11.12 probability distribution of demand 166 Figure 11.13 example of two different probability distributions of demand with different levels of dispersion 166 Figure 11.14 graphical representation of the expected seat revenue 170 Figure 12.1 example of the probability distribution of the number of no-shows for a hypothetical flight 176 Figure 12.2 the relationship between the probability distribution of the number of no-shows and the number of overbooked tickets 178 Figure 13.1 example of the probability distribution for the demand of the high-fare class 182 Figure 13.2 graphical representation of the expected seat revenue 183 Figure 13.3 expected seat revenue for each demand stream 185 Figure 14.1 Example of a hub-and-spoke network structure 190 Figure 14.2 A hypothetical air carrier network 195 Figure 15.1 the role of distribution channels for the air carriers 207 Figure 15.2 The current practice of air carriers’ ticket distribution 209 Figure 16.1 illustration of incremental revenue calculation 215 Figure 17.1 the routes of a hypothetical air carrier participating in multiple code-share agreements 222
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