Table Of Content

Table of Contents Title Page Copyright Page Dedication Preface Introduction PART I - LESSONS FOR A SOLDIER (EMPLOYEE) LESSON 1 - Make Them an Offer They Can’t Refuse: A Surefire Way to Get Hired LESSON 2 - It’s the Principle!: When to Make a Point LESSON 3 - Why Are the Mobsters in the Newspapers So Old?: Love What You Do and ... LESSON 4 - Hide Your Gun and Help the Old Man Across the Street: Family Values LESSON 5 - The Mob Doesn’t Take Notes: Sharpen Your Memory LESSON 6 - Don’t End Up in the Trunk of a Car: Avoiding Office Politics LESSON 7 - Three Can Keep a Secret if Two Are Dead: Trust LESSON 8 - Why Italians Cut Up Pigs and Cook Them in the Sauce: Greed LESSON 9 - It’s Good to Go to a Funeral as Long as It’s Not Yours: The Power of Networking LESSON 10 - Ole Blue Eyes: Why Mobsters Love Sinatra LESSON 11 - Turning Garbage into Gold: Sniffing Out Opportunity LESSON 12 - Roll Up Your Sleeves but Keep Your Pants On LESSON 13 - The Walls Have Ears: Never Bad-Mouth the Boss LESSON 14 - Did You Wash Your Car or Screw It in the Muffler?: Verbal Skills LESSON 15 - Count On Yourself and You’ll Never Be Counted Out LESSON 16 - How Luciano Became Lucky: Make Your Own Luck LESSON 17 - The Bank of Favors Pays the Highest Interest LESSON 18 - Why “The Chin” Wore Pajamas to Work: When to Play Dumb LESSON 19 - The School of Hard Knocks: Experience LESSON 20 - Is This Phone Tapped?: Watch What You Say Every Day LESSON 21 - He Should Kill Gus Farace or Kill Himself: Respecting the Chain of Command LESSON 22 - Go Get Your Own Coffee!: Respecting the Chain of Command Without ... LESSON 23 - Kill or Be Killed: When to Defy Orders LESSON 24 - Plato—Didn’t He Own a Swingers’ Club?: Be Informed LESSON 25 - I Want My Fucking Money: Paying Promptly LESSON 26 - Don’t Tip Your Hand: When to Keep Quiet LESSON 27 - Capone, Harvard, and Yale: The Key to Growth LESSON 28 - The Bug and the Jaguar: Patience LESSON 29 - Stick Your Handouts Up Your . . . : Cultivate Aggressiveness LESSON 30 - Be the Master of Your Own Fate, Not a Master of Disguises PART II - LESSONS FOR A CAPO (MIDDLE MANAGEMENT) LESSON 31 - Bacon, Lettuce, and DeMeo: You’re Responsible for Your Crew LESSON 32 - How to Hit Your Target Without a Gun: Motivating Your People LESSON 33 - Let’s Meet in the Back for a Sit-down: Mediating Disputes and the ... LESSON 34 - When to Take a Bullet for the Boss LESSON 35 - Why Hit Men Tell Jokes over a Dead Body: Bonding with Subordinates LESSON 36 - Nino Gaggi’s Magic Bullet: The Mob Never Kills a Good Idea LESSON 37 - Toss the Dice High: Dealing with Unreasonable Ultimatums LESSON 38 - How to Bury the Hatchet—but Not in Someone’s Head LESSON 39 - Take That Stone from My Shoe: Firing and Hiring LESSON 40 - The Toughest Guys Have the Thinnest Skin: Never Embarrass Someone ... LESSON 41 - The Mafia Isn’t Turning Yellow, but Going Green: Keeping Up with ... LESSON 42 - Flashiness Can End in the Flash of a Gun: Modesty LESSON 43 - Why a Mobster Makes His Son Pull the Trigger: Confidence Building LESSON 44 - Seize the Bull by the Horns—and Rip Off Its Balls: The Fast and ... LESSON 45 - Just Get the Job Done!: Flexibility LESSON 46 - We Shot Him Twelve Times and He Lived: Most Problems Take Care of Themselves LESSON 47 - Aye, You Know Who My Uncle Is?: Everyone Is Important LESSON 48 - What Am I, a Gavone?: What People Really Think About You LESSON 49 - Play the Fence and You’re Sure to Fall Off LESSON 50 - Italians Talk with Their Hands: Body Language LESSON 51 - Deliver the Goods: Stand Behind Your Name LESSON 52 - Fireproof Your Ass: Never Let Anyone Light a Flame Under You LESSON 53 - Go to Bat for Your Guys: Loyalty to Your Employees LESSON 54 - Rest in Peace—in a Lakeside Cabin, Not an Early Grave: Taking a ... LESSON 55 - Don’t Split Yourself in Half: The Wrong Decision Is Better Than ... LESSON 56 - New Orleans Wasn’t Built in a Day LESSON 57 - Bugsy and Bacchus: The Lessons of History LESSON 58 - Time to Go: How to Leave the Organization PART III - LESSONS FOR A DON (BOSS) LESSON 59 - You Gotta Know When to Fold ’em: Controlling Your Ambition LESSON 60 - It’s Strictly Business: Friends or Enemies? LESSON 61 - The Mafia Spends Very Little on Office Supplies: Cutting Overhead LESSON 62 - Social Clubs Have Solid Steel Doors—That Are Always Open: An ... LESSON 63 - Don’t Bother Me Now!: The Value of Interruptions LESSON 64 - The Bail Money’s in the Bedside Drawer: Get It Right Ahead of Time LESSON 65 - Don’t Build Yankee Stadium, Just Supply the Concrete: Spotting New Rackets LESSON 66 - Give the IRS Their Vig: What We’ve Learned from Al Capone LESSON 67 - Victory Without Follow-up Is Like Pasta Without Dessert: Crisis Management LESSON 68 - The Power of an Elite Circle: Why the Mob Opens and Closes the Books LESSON 69 - Give the Spic Bastard a Call!: Hiring the Best Person, Regardless ... LESSON 70 - A Little Give and Take: Hospitality LESSON 71 - Tip the Coat Check: Charity LESSON 72 - Eat, Drink, and Be Productive: The Only Bribe I’ll Advise You to Make LESSON 73 - I’m Comin’ on the Heist Tonight: The Hands-on Boss LESSON 74 - A Tough Guy Has Balls. A Smart Guy Has Crystal Balls: Foresight LESSON 75 - Never Underestimate Your Opponent LESSON 76 - Who Is Your Opponent? LESSON 77 - Don’t Shoot a Rising Star: Neutralizing Potential Opponents LESSON 78 - They Can Take It in the Ass on My Dance Floor: Don’t Let Opinions ... LESSON 79 - Choosing Your Consigliere LESSON 80 - Why Frankie Fever Don’t Believe the Hype LESSON 81 - I Got an Inside Guy: Staying Up on the Competition LESSON 82 - Hide Your Money Under the Mattress: Stay Cash Heavy LESSON 83 - Poverty Sucks. Or Does It? LESSON 84 - The Mafia Is a Brand Name: When to Franchise LESSON 85 - It’s Good to Be King: But No One Is Above the Law LESSON 86 - Guys Like Us, Guys Like Them: Stick with What You Know LESSON 87 - Marcus Aurelius Was a Great Emperor, but That Doesn’t Mean His Son ... LESSON 88 - Leave the Gun, Take the Cannolis . . . and Beware of Hubris EPILOGUE Acknowledgements NOTES BIBLIOGRAPHY INDEX PORTFOLIO / PENGUIN Published by the Penguin Group Penguin Group (USA) Inc., 375 Hudson Street, New York, New York 10014, U.S.A. Penguin Group (Canada), 90 Eglinton Avenue East, Suite 700, Toronto, Ontario, Canada M4P 2Y3 (a division of Pearson Penguin Canada Inc.) Penguin Books Ltd, 80 Strand, London WC2R 0RL, England Penguin Ireland, 25 St Stephen’s Green, Dublin 2, Ireland (a division of Penguin Books Ltd) Penguin Books Australia Ltd, 250 Camberwell Road, Camberwell, Victoria 3124, Australia (a division of Pearson Australia Group Pty Ltd) Penguin Books India Pvt Ltd, 11 Community Centre, Panchsheel Park, New Delhi–110 017, India Penguin Group (NZ), 67 Apollo Drive, Rosedale, Auckland 0632, New Zealand (a division of Pearson New Zealand Ltd) Penguin Books (South Africa) (Pty) Ltd, 24 Sturdee Avenue, Rosebank, Johannesburg 2196, South Africa Penguin Books Ltd, Registered Offices: 80 Strand, London WC2R 0RL, England First published in 2011 by Portfolio / Penguin, a member of Penguin Group (USA) Inc. Copyright © Louis Ferrante, 2011

Description:

The average Mafia don knows more about effective leadership than a trunkful of Fortune 500 CEOs. For all the mob's well-deserved reputation for violence and immorality, its most successful members have always been remarkably astute businessmen. Former mobster Louis Ferrante reveals their surprisingl