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Mistakes in Mistakes in and How to Fix Them Donald W. Benbow ASQ Quality Press Milwaukee, Wisconsin Mistakes in Quality Statistics and How to Fix Them © 2021 by Donald W. Benbow All rights reserved. Published 2021 MMisitakke s ii n QQuallii ty SStatiisitic s andd HHo w to FFii x TThhem © 2021 by Donald W. Benbow Prinrtegd tisnrtehseerUvneit.eduStatseseof America 24 23 22 21 SWY 5 4 3 2 1 Publisher’s Cataloging-in-Publication data W. Benbow. Description: Includes bibliographical references. | Milwaukee, WI: Quality Press, 2Tial. Title: Mistakes in quality statistics and how to fix them / by Dona DeWsc.rBipetniobno:wI.ncludes bibliographical references | Milwaukee W P 2021 , IIdde nrettiisffsiie, rs: LLCC. CCNN: 22002211993355779922 || IISSBBNN: 997788-11-6633669944-000000-77 ((pabperb General uMjeetchtso:dology |taAtusdt ictsin. g| |taQtusalt citsy—covnatroulat|oBnI.S|ACtaBtUsStIcNs—ES ECONOMICS / Auditing | MATHEMATICS / Probability & St Clasesnifeicraation: LCC QA276 .B46 2021| DDC 519.5—dc23 prior written permission of the publisher. eleocptraorntioc .t eschaonoica.l apyhoetorceoppryoinugcereconradninygoorr.otohrerywaisney w.i worldwide through learning, quality improvement, and knowledge prorwrttenper.ssonotepuser. woQrldawvidaencthesronughvleaurani,nogrgqaunazliattyoi.nap,roavne.coen.t.aunnd tkyneoxwcleede ,, excange. 800-248-19A46tt eonrt bioono [email protected],. wholesalers, schools, and corporations: Qua troaodes oarreeadvuaciaationeaaltuqsuesa. iFtyor iinsfcooru.natstiwonit pleuasepcuornctaactseQsuaolrit ,, @ Printed on acid-free paper. Printed on acid-free pap 600 N. Plankinton Ave. Milwaukee, WI 53203-2914 E-mail: [email protected] AS© The Global Voice of Quality " About the Author For nearly 30 years, Don Benbow has conducted industrial sta­ tistics courses for employees of approximately 100 companies, both face to face and through ICN, Iowa's closed-circuit fiber For nearly 30 years, Don Benbow has conducted indus tistics courses for employees of approximately 100 co both face to face and through ICN, Iowa’s closed-circ optics TV network. Previously, he taught mathematics, and freshman engineering courses at Marshalltown Co College. He holds BS and MS degrees in mathematics fr State University and Michigan State University, respect is co-author of The Certified Quality Technician Handbook, tified Six Sigma Black Belt Handbook, and Introduction to lem Solving, all available from ASQ Quality Press. He is 123 List of Figures and Tables FIGURES Figure 1.1 Graph of the data from Example 1.1................... 2 FIGURES Figure 1. 1 Graph of the data from Example 1.1 Figure 1. 2 Graph of the data from Example 1.2 Figure 1. 3 Graph of the data from increased sample sizes.................................... Figure 1. 4 The distribution of hole sizes showing standard deviation boundaries and specification limits ...................... _ f e, x x ............................. tail 005 shaded Figure 2. 1 Spot-welder diagram with strength data ... Figure 2. 2 Graph of spot-weld strength data.................. Figure 2. 3 Regression line plotted with data points..... linear correlation coefficient.................................... 17 Figure 2. 4 Graph of the data from Example 2.2 ............ Figure 2. 5 Elixnaemarpcloersroeflavtiaorniocuosevffailcuieenstof the Figure 2. 6 Graph of data from Table 2.3.................................. FFiig ure 22.7 7 GGrahph off ddatta ffr om TTabbll e 22.44.................................. Figure 2. 8 Fermentation tank with beer well ....................... Figure 2. 9 Graph of data with beer well temperature set at 140° ......................................... Figure 2.1 0 Sketch for Example 2.5......................................... Figure 2.1 1 Plot of data from Table 2.5 .................................. viii Mistakes in Quality Statistics Figure 2.1 2 Scatter diagram for the data in Table 2.6.............. 26 Figure 2.V3 Comparing predktedwithactual DE values .. 29 Figured AcnfirolcntrttOowinyinttehiliOy....................... 42 Figure 4.2 Control chart without indicators ofm3fability..................................................................... eet Figure 4.3 Histogram showing three distinct humps . . . . 45 Figuie 4.f Ctntitl chnit withtut indicnttis 3icuie i.3 Histtciny shtsinc thiee distingt huyps ... 3icuie i.i Ctntits ghnit fti iypitved pitgess .................... 3icuie i.5 Histtciny shtsinc the dntn nftei pitgess iypitveyent ................................. 3icuie i.6 3ive-b.-eicht niin.s tf ghtgtsntes tn n snxed-pnpei-gtveiedgtnve.ti.......................... 3icuie i.7 Tst yethtds fti sesegtinc five ghtgtsntes 3icuie i.8 Individunss gtntits ghnit........................................ 3icuie i.9 X-bni nnd R ghnit fti n bntgh pitgess .............. 3icuie i.n0 X-MR gtntits ghnit usinc nveince vnsues 3icuie i.nn Sgnttei pstt tf the dntn in Tnbse i.n..................... 3icuie i.nf Sgnttei pstt tf the ptints in Tnbse i.f ................. 3icuie i.n3 X-bni nnd R ghnit usinc stintified dntn ............. 3icuie i.ni Histtciny tf the iendincs in 3icuie i.n3 ....... 3icuie i.n5 Issustintitn tf t.pigns pie-gtntits siyits .......... 3icuie i.n6 Pie-gtntits ghnit fti Exnypse i.7 sith ftui snypes............................................. 3icuie i.n7 Issustintitn fti Exnypse i.n0 ................................. 3icuie i.n8 Issustintinc the spegifigntitn siyits in teiys tf stnndnid devintitns fity the pitgess yenn ................................................................ 3icuie i.n9 Ntiyns distiibutitn, sith the ptititn stf epgiitfidguntgittitnnsityhnitt svhintdsnetdes the stsei Figure 4.22 Illustrating a centered process............................... 70 List of Figures and Tables ix Figure 4.23 Excel function NORMSDIST with -3.705 input..................................................... ab Figure 6.1 Graphical representation of the average Figure 4.23 Excel function NORMSDIST with -3.705 input .................................................. Figure 6.1 Graphical representation of the average Figure 7.1 Example of an acceptance sampling plan....... Figure 7.4 Examples of ОС curves............................................. 98 Figure 7. 2 Example of a double sampling plan............... Figure 7. 3 Example of sampling plan that uses arrows.. Figure 7. 4 Examples of OC curves ...................................... Figure 7. 5 OC curve for 1.5 AQL........................................... Figure 7. 6 Details for an OC curve for 1.5 AQL ............ Figure 7. 7 Ideal OC curve for an QAQL = 1.5% ................. Figure 7.8(a) Example of an OC curve for AQL = 1.5 ............ Figure 7.8(b) Another example of an OC curve for AQL = 1.5 .................................. Figure 7. 9 Table for converting Q-values to percent defective........................................... Table 1. 1 Partial %2 table............................................................ 9 TABLES Table 2. 2 EsbrnalePdtnsibesusing the regression equation............................................................................ 16 Table 2. 3 Data relating COtconcentration togrowtErate iquotion tttttttttttttttttttttttttttttttt Tobli et3 Doto riloting COe concintrotion to growth roti ttttttttttttttttttttttttttt Tobli et4 Doto for 18 botchis onc corrilotions wt tttttttttttttttttttttttttttttttt Tobli et5 Frocturi coto for Exoepli et5tttttttttttttt Tobli et6 Doto riloting orifici cioeitir Table 4. 1 Data points for Example 4.5................................ 55 X Mistakes in Quality Statistics Table 4. 2 Values from Table 4.1 compared with lagl values............................. 56 Table 4. 3 Illustrating batch means for batch size n=8... 58 Table 4.2 Values from Table 4.1 compared Table 4.3 Illustrating batch means for batch size n = 8.. Table 6.1 A23 factorial data collection sheet for Table 4.4 Values of d2 for several sample sizes Table5.1 d2 for small numbers of subgroups Table6. 1 A23 factorial data collection sheet for Example 6.1 .................................... Table6. 2 A23 factorial data collection sheet with run averages .................................. Table6. 3 A23 full factorial design using the + and - format ................................ Table6.4 A23 full factorial desin showin interaction coumns ................................................... Preface This book began as a presentation titled "Caveats Regarding the Use of Statistics" that I made during the May 2009 World Quality Conference. It is not intended to serve as a statistics This book began as a presentation titled “Caveats R the Use of Statistics” that I made during the May 200 Quality Conference. It is not intended to serve as a textbook. In fact, it assumes the reader has some familia the subject, perhaps through an introductory course. T courses tend to emphasize how to perform statistical and give little attention to errors that can occur in the xi

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