Misc. Conference

12 Pages·1992·0.37 MB·English

1992 Outsourcing Information Systems
Conference
Ritz-CarltonHotel,McLean,Virginia
September17&18, 1992
CONFERENCEAGENDA
Thursday,September17,1992
8:00 - 8:30 Registration-ContinentalBreakfast
8:30 - 8:45 WelcomeandConferenceIntroduction
1 8:45 - 9:45 The1992-1997OutsourcingMarket
J.P.Richard,VicePresident—INPUT
9:45 - 10:45 THahreryOuGtlassosupriceigenlg,CPoanrttarearc—tPSrhoacwe,sPsittman,Potts,&Trowbridge
10:45 - 11:15 Break
11:15 - 12:15 EvaluatingtheProposal—ACas—eStudy
R.DennisWayson,VicePresident ^INPUT
12:15 - 1:15 Lunch
1:15 - 2:15 HandholdingatTransitionTime—-AndyProctor,Director,
AppHcationComputerTechnology ^TheGenixGroup
2:15 - 3:15 KeepingtheClient—Happy-DeanPanagopoulos,
OperationsManager ZiffInformationServices
3:15 - 3:45 Break
3:45 - 4:45 Outsourcing'sOtherFlavors-A—llenBorak,
ManagerofComputerOperations ImperialOilCanada
4:45 - 5:15 Attendeecontributionsession
—
5:15 - 7:00 Reception ^Pleasejoinusforanopportunitytonetwork
withyourpeers
INPUT

Friday,September18,1992
8:00 - 8:30 ContinentalBreakfast
8:30 - 9:30 NeedforChangeintheOutsourcin—gMarket
RobertHadlow,ManagerofSystems ^EnronCorpor—ation
CurvieBurton,AccountManagerofEnronAccount ^EDS
9:30 - 10:30 ImpactofDownsizingonOu—tsourcing
PeterCunningham,President ^INPUT
10:30 - 11:00 Break
—
11:00 - 11:15 INPUTOverview StrategicPlanningandMa—rketAnalysis
Services-G.ChristopherSmith,VicePresident ^INPUT
—
10 11:15 - 12:15 What'sNewinOutsourcing? PanelDiscussion
PeterCunningham,President;R.DennisWayson,\^cePresident;
J.RRichard,VicePresident—INPUT
12:15 - 1:15 Lunch
1:15 - 2:15 Close
SanFrancisco • NewYork • Washington,D.C. • London • Paris • Frankfurt • Tokyo
INPUT'
SOC02»92

Outsourcing Definitions
Outsourcing
Systems Network Desktop Applications
Operations Management Services Management
Platform Applications Applications Applications
Operations Operations Maintenance Development
Outsourcing-Contractingforalloramajor DesktopServices-Contractingouttoavendor
portionofaninformationsystemfunctionor forthedeployment,maintenance,support,and
processtoavendoronalong-termbasis. connectivityofthefirm'sPC/workstation
inventory.Theservicemayalsoinclude
SystemsOperations-Contractingout,toa performingthehelpdeskfunction.
vendor,theinformationsystemsoperations
ineitheroftwoways: ApplicationsManagement-Thevendoris
responsibleforthedevelopmentand
PlatformSystemsOperations-The maintenanceofalltheapplicationssystemsa
vendorisresponsibleformanagingthe clientusestosupportabusinessoperation.
computersystemsandtheirassociated
networks. ApplicationsDevelopment-Contractingout
forthedesign,development,andlong-term
ApplicationsSystemsOperations-The maintenanceandenhancementofnew
vendorisresponsiblefordevelopingand/ applicationssoftwareassociatedwitha
ormaintainingaclient'sapplications businessoperation.
softwareaswellasoperatingand
managingthecomputersystemsandtheir ApplicationsMaintenance-Contractingout
associatednetworks. onlyforthemaintenanceoftheexisting
applicationssoftwareassociatedwitha
NetworkManagement-Contractingtoa businessoperation.
vendorfortheoperationsandmanagement
ofthecomputer-relatedtelecommunications
network,transmittingdata,voice,image,
text,local-areaandwide-areanetworks.
Voice-onlynetworkoperationsarenotpart
ofinformationsystemsoutsourcing.
INPUT
e1992byINPUT.ReproductionProhibited
S0C02

1992 Outsourcing Information Systems
Conference
EVALUATION FORM
|
Weaskyourhelpinevaluatingtheconference. Pleasecompletethisbriefquestionnaire
andreturnittoBarbaraFisher,ConferenceCoordinator,attheendoftheConference
sessionorleaveitonthetableoutsideofthemeetingroom.
Thank You
CompanyName:
YourName(Optional):
1. Pleaseevaluateeachsession/presentation:
Scale:1(Low)to5(ffigh)
September17-Thursday Presentation Usefulness
The1992-1997OutsourcingMarket
TEvhaeluOauttisnogurtchienPgroCpoonstarla—ctAPrCoacseessStudy
HandholdingatTransitionTime
KeepingtheClientHappy
Outsourcing'sOtherFlavors
Commentsontheabovesessions
September18-Friday
NeedforChangeintheOutsourcingMarket
IImNpPaUcTtoOfveDrovwineswi—ziSntgraotnegOiuctPsloaunrnciinnggand
WhMaatr'kseNteAwnalinysOiustSseoruvricciensg?—PanelDiscussion
Commentsontheabovesessions
..over
INPUT

2. Pleaseratethefollowing: Scale1(low)to5(high):
Overallqualityandusefulnessofmaterialpresented
Overallformatofconference
ResponsivenessofINPUTstaff
Hotelaccommodations
Conferencelocation
Overallconferencerating
3. Inordertoprovidemaximimibenefittoyourfirm,whatisyourpreferredmonthand
locationforthisconferencein1993?
Preferredmonth
Atwhatlocation
(City/EastCoast/WestCoast,etc.)
4. Whatdidyoulikemostabouttheconference?
5. Whatdidyoulikeleastabouttheconference?
6. Whatconferencechanges/improvementswouldyousuggest?
7. Whattopicswouldyoulikecoveredinfutureconferencesorresearchreports?
Thankyouforcompletingthisevaluation.
INPUT,1953GallowsRoad,Suite560,Vienna,VA22182;Tel.[phone];Fax[phone]
(SOC02/1992)
M&S631/01-9/92
INPUT