MINDFUL LISTENING AT END-OF-LIFE Mindful Listening at End-of-Life Chaplain Candidate: Andrew Blake Upaya Institute MINDFUL LISTENING AT END-OF-LIFE 2 ABSTRACT Mindful Listening (ML) is a quality or skill for caregivers which engages our capacity to be present for another as well as be present in ourselves. By training caregivers in the practice of mindfulness, including the Four Foundations of Mindfulness (i.e., body, feelings, thoughts, and objects of mind) and by appreciating the effects of meeting suffering in End-of-Life (EOL) care, ML can help develop a non-judgmental and compassionate quality of awareness, making it possible for a caregiver to be present in an unmediated way for a patient. Through acceptance, a quality associated with mindfulness, caregivers can experience and then offer a more open and relaxed presence, which lessens the tendency to “fix” situations and establishes a greater sense of interconnectedness with those whom they serve. In this challenging role, caregivers may experience prolonged periods of stress and moral distress which may lead to burnout, secondary trauma, and empathy fatigue. For caregivers, the practice of mindful awareness and mindful listening may offer a preventative measure in a continuum of self-care strategies. In presenting Mindful Listening at End-of-Life (MLEOL) as a model, I am proposing that mindfulness and other strategies can enhance the quality of our empathy, compassion and well-being. This paper considers the latest scientific research into the neural pathways of attention, emotion regulation and empathy while drawing similarities to the foundations of Buddhist meditation practice and psychology. As a practical quality and experiential skill for caregivers, MLEOL can transform our style of listening into a being-with-patients in a way that can foster interconnectedness between oneself and others, an increased sense of meaningfulness in our work, and greater psychological resilience and well-being in our practice of caring at end-of-life. TABLE OF CONTENTS PART I: INTRODUCTION CHAPTER ONE: WHAT IS MINDFULNESS AND MINDFUL LISTENING? p. 4 CHAPTER TWO: EARLY BEGINNINGS p. 17 PART II: CONSIDERATIONS FOR A MINDFUL LISTENING MODEL CHAPTER THREE: THE ROOTS OF EMPATHY AND COMPASSION p. 24 CHAPTER FOUR: EMPATHY OR COMPASSION FATIGUE: THE DEBATE p. 45 CHAPTER FIVE: MINDFULNESS AND BUDDHIST PSYCHOLOGY p. 54 CHAPTER SIX: NEUROSIENCE OF ATTENTION AND THE LEFT BRAIN SHIFT p. 62 PART III: TOWARDS A MINDFUL SOCIETY CHAPTER SEVEN: TRAINING A NEW GENERATION OF MINDFUL CAREGIVERS p. 79 CHAPTER EIGHT: A MINDFUL WORLD: INTERCONNECTEDNESS AND UNITY p. 91 APPENDICES: MINDFUL LISTENING RESOURCES APPENDIX I: MINDFULNESS PRACTCE AND MINDFUL LISTENING IN DYADS p. 99 APPENDIX II: INSIGHT DIALOGUE INSTRUCTIONS p. 105 APPENDIX III: GROUP MINDFUL LISTENING: THE WAY OF COUNCIL p. 107 REFERENCES AND BIBLIOGRAPHY p. 110 MINDFUL LISTENING AT END-OF-LIFE 4 PART I: INTRODUCTION CHAPTER ONE WHAT IS MINDFULNESS AND MINDFUL LISTENING? I like to live in the sound of water, in the feel of the mountain air. A sharp reminder hits me: this world still is alive; it stretches out there shivering toward its own creation, and I'm part of it. Even my breathing enters into this elaborate give-and-take, this bowing to sun and moon, day and night, winter, summer, storm, still—this tranquil chaos that seems to be going somewhere. This wilderness with a great peacefulness in it. This motionless turmoil, this everything dance. William Stafford, Even in Quiet Places While William James sums up our human experience by saying, “For the moment, what we attend to is reality” (1958, p. 322), William Stafford, as the above excerpt indicates, suggests where to place this attention. Sustained and consistent attention on an object, activity or state of mind is the practice of mindfulness. Mindfulness, in a nutshell, is a process of becoming “familiar with our mind,” says His Holiness the Dalai Lama (2001). Should we apply the benefits that modern neuroscience has revealed from the study of mindfulness practice, I think our society and our ways of caring would progress towards greater well-being. In this paper, I am proposing that the techniques of Buddhist mindfulness practice be applied to relationship-centred contexts in which caregivers are present and attentive to the dying. I term this application of mindfulness Mindful Listening at End-of-Life (MLEOL). MLEOL, deeply rooted in the foundations of the practice of mindfulness and mindful listening, is a model with which end-of-life (EOL) caregivers can utilize in order to provide more MINDFUL LISTENING AT END-OF-LIFE 5 considered and effective care and being with the dying. Moreover, MLEOL is important for the caregiver her/himself since it is, in essence, a strategy for self-care and a preventative measure from burn-out. It is this latter aspect of MLEOL that is the focus of this paper as I investigate the findings of neuroscience research and the ancient teachings of Buddhist psychology on mindfulness, and elucidate the considerations towards a training model of MLEOL. Over the past ten years, I have been exploring the benefits of teaching EOL caregivers, the dying, and their families mindfulness practices and, during this chaplaincy program, also the practice of mindful listening (ML). Mindfulness can sustain caregivers as they strive to function effectively in an arena where they cannot hope to stop the loss of life by any effort, modest or heroic; mindfulness can support the dying as they confront the unbearable grief, anger, denial, and fear that accompany dying. Mindfulness teaches us the skill of pausing and even stopping in an otherwise hectic and stressful working environment; and mindfulness teaches us that at all times and in all places awareness can be present. Like other mindfulness practices, mindful listening is simple, but not necessarily easy. ML, in general, and MLEOL, in particular, will draw upon the foundations of mindfulness within a relationship-centred context. In other words, MLEOL will invoke mindfulness in the very challenging presence of another, the being with another in his or her dying. The rationale for proposing that ML be the systemic principle guiding EOL care work rests upon the power and efficacy of mindfulness itself, for mindfulness can foster a presence of mind and a mind of acceptance in the midst of difficult life situations. As such ML is relevant for professional caregivers, the dying and their family caregivers. Contemplative and mindfulness practices, aside from their main purpose as a means of spiritual cultivation, have been known for centuries to be a base for developing self-care and inner resilience. In our time, neuroscience is investigating the effects of such practices, and the findings demonstrate MINDFUL LISTENING AT END-OF-LIFE 6 compelling evidence into the efficacy of mindfulness-based practices in addressing stress and fundamental aspects of our mental health. Some of the major benefits of mindfulness include: 1. developing the ability to override habitual responses or to down regulate (attentional balance); 2. allowing for flexibility of mind, insight and meta-awareness of the bigger picture (cognitive awareness and mental balance); 3. reducing stress, enhancing a relaxed state and improving our immune response (emotional stability; resilience and health). (Halifax, 2009) In addition, mindfulness-based EOL care work is essential because mindfulness practice can also be supportive in ameliorating both physical and mental suffering. As we mindfully invite the various aspects of pain (e.g., quality, shape, intensity, location, feelings, thoughts, etc.) into our awareness, our identification with the source of pain softens. Attention helps us to just be with each sensation, without focusing on a story which may be convincing us it will never go away. In working with the dying, I have guided patients in contemplative and mindfulness-based practices that have brought a qualitative change in their suffering and their pain. Acknowledging and accepting pain in its many manifestations is, in large part, the crux of the work in EOL care as Dame Cecily Saunders notes: I realized that we needed not only better pain control but better overall care. People needed the space to be themselves. I coined the term “total pain,” from my understanding that dying people have physical, spiritual, psychological and social pain that must be treated. I have been working that ever since. (cited in Halifax, p. 11) Moreover, mindfulness-based practices have the capacity not only to deal with pain but also suffering (or total pain). The alleviating of suffering is the main purpose for which these practices were originally designed, and there is a nuanced difference between pain and suffering. In this sense, palliative medicine has come a long way in treating physical pain that accompanies death, yet MINDFUL LISTENING AT END-OF-LIFE 7 alleviating suffering has not been properly attended to by mainstream medicine. Roshi Joan Halifax distinguishes pain as our physical experience but suffering as the story we tell ourselves about the pain. Suffering, then, is the mental suffering that is created by our mind. In its essential teachings, Buddhism embraces a direct experience of the nature of our mind. Through meditation and other practices that cultivate compassion, lovingkindness and other altruistic qualities, Buddhism leads us on a path to untangle and free ourselves, not just from pain, but from our suffering. In proposing MLEOL, with mindfulness as its core, as a model with which to engage in EOL caregiving, I am addressing the urgent need to deal with pain and suffering that is constitutive of EOL situations. In particular, a mindfulness-based approach to EOL work is a resource for alleviating the suffering or total pain of those who are dying and who are gravely ill; the suffering of family caregivers and survivors; and the suffering of clinicians, professionals and volunteer caregivers who face burnout, secondary trauma, and moral distress. The prescriptions of Buddhist practice may be simple, but understanding how the mind works or how we can listen, live or die mindfully is not necessarily easy. By exploring mindfulness practices in conjunction with the development of a quality I call mindful listening, my intention throughout this paper is to explore resources for caregivers that will nourish them and the dying whom they serve. What is Mindful Listening? Samuel Beckett succinctly describes the essence of Mindful Listening when he wrote: “Don't touch me. Don't question me. Don't speak to me. Be with me!” (my emphasis; cited by Halifax, Upaya Institute). ML is a mindfulness practice that engages our capacity to be present for another as well as ourselves. The core elements of the practice are: mindful awareness; compassionate interpersonal listening; and the Three Qualities of a Peacemaker, namely, Not Knowing, Bearing Witness, and MINDFUL LISTENING AT END-OF-LIFE 8 Loving Actions. In other words, mindful listening is this contact that we maintain between our inner experience and another's; it is a process of developing awareness of what happens in our caring for another. The challenges of the EOL field necessitate that we develop skills to help sustain ourselves. Those of us working in stressful circumstances and those facing illness, dying and death can develop such skills. Often, to our detriment, the way we sustain ourselves is through avoidance keeping busy, addictive habits, and denial—tactics that operate as ways of distracting ourselves from the physical, emotional, mental, social and spiritual issues that accompany the dying process. Mindfulness can have an enormous impact on both the professional and volunteer caregiver and on the client. For caregivers it teaches us how to rest in the moment and to just be with our client rather than being preoccupied with our own thoughts and feelings. What does it mean “to rest” and “just be?” Most of the time we are not truly present! We appear to be listening to our client, yet other thoughts or feelings are happening with or without our awareness. By learning to be in the moment— breath-by-breath—we become more aware of our body and inner states, and we become more relaxed and at ease. This not only brings ease to us, but also this state is nonverbally communicated to those we are caring for. When we are grounded, our patients and clients can feel this. By noticing what is happening inside, we begin to recognize moments of discomfort or fear within us, without moving away from it. We learn to do the same for our client as they face fear. Our intention to be mindful and aware brings us to the present moment, and this is a powerful gift for the dying and their families. This work of caring for the dying is not so much about actively doing something; it is about giving our open heart and full attention to things just as they are. In a sense this is what all of us long for—someone who cares enough to listen deeply. Through mindful listening, we can bring our sensitivity to what is happening in us (i.e., bodily MINDFUL LISTENING AT END-OF-LIFE 9 awareness, feelings, emotions, thoughts, etc.) and what is happening as we hear, observe and feel the other. We can learn to soften the tendency to judge, analyze, solve, or avoid what is happening. We are just there. We empathize or sympathize, and then we let that go, too. Compassionate actions and healing can also arise from this space because we are opening up to this individual and to ourselves without judgement and without story. The space between us may have moments of awkwardness, silence and pausing, but we learn to develop a presence from this mindfulness. What is Mindfulness? Since mindfulness is foundational to my understanding of ML and MLEOL, the following two sections will discussed this state and its therapeutic efficacies further. Being mindful is a quality of human awareness which, with practice, is expressed as compassion. Practice, it has to be stated emphatically, must come first. Over time, through techniques like following the breath or attention over and over again to this present moment, we may be able to see things more clearly with less reaction. By introducing the activity of deep listening to our lives and by being mindful, we may find meaningful and purposeful connections with others. In “this motionless turmoil” of listening to life to which Stafford alludes, we might find greater peace and well-being. Mindfulness has been translated from the East and defined in the West by myriad names, for example, “sitting meditation,” “calm abiding,” “mindful awareness and presence,” “receptive and focused attention,” and “wakefulness.” It conveys a process whereby we bring a quality of attention to our moment-by-moment experience without judgement (Kabbat-Zinn, 1990). In its Eastern origins, it is given more exotic names, such as shiné, shamatha, vipassana, zazen, shikantanza, dzog chen, all of which include sitting practices. There are two distinct practices in mindfulness training, one which develops concentration and the other insight. Shiné, from Tibetan meaning “the development of peace,” refers to the concentration style of meditation (Trunga, p.4). In Japanese shikantanza, literally “just MINDFUL LISTENING AT END-OF-LIFE 1 0 sitting,” refers to objectless awareness which is different from one-pointed and focused-attention practice (Loori, 2002). Through the 1980s and 1990s, Jon Kabbat-Zinn pioneered some of the early research into the benefits of mindfulness practice and introduced the medical and healthcare system to its healing potential. Kabbat-Zinn, after developing the well-known Mindfulness-Based Stress Reduction (MBSR) program (1979), now boasts more than two hundred and fifty programs in North American hospitals. He introduced mindfulness practice within a healthcare context to benefit people in Western society who otherwise might be uncomfortable with Buddhist traditions and vocabulary (2000). According to Ruth Baer, “researchers and clinicians who have introduced mindfulness practice. . .teach these skills independently of the religious and cultural origins” (2003, p. 125). One of many varied definitions from the Western tradition states that mindfulness is “the state of being attentive to and aware of what is happening in the moment” (Brown & Ryan, 2003, p. 1). In Mindfulness: A Proposed Operational Definition, Scott Bishop et al. (2004), a team of eleven authors, explore a two- component definition of mindfulness which includes attention and awareness. In their inter-disciplinary and collaborative effort, drawn from the fields of psychiatry, psychology, oncology, preventative and behavioural medicine, physiology, and with input from the College of Physicians and Surgeons, they worked to create an operational definition of mindfulness that was “testable.” The first component in their definition explores our capacity to self-regulate our attention towards our experience of the moment which allows for increased awareness of inner and outer events as they occur. The second component addresses the particular way in which we are oriented towards our experience of the moment, characterized by curiosity, openness, and acceptance (2004). In looking at the many psychological benefits of mindfulness (Brazier, 1995; Baer, 2003; Germer, Siegel & Fulton, 2005; Bien, 2006) important emphasis is placed on the role of acceptance,
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