Medical Assisting Administrative and Clinical Competencies, Fifth Edition Curriculum Revised by Melinda Parker, CMA __________________________________________________________________ Australia Canada Mexico Singapore Spain United Kingdom United States Medical Assisting: Administrative and Clinical Competencies Fifth Edition Curriculum by Lucille Keir, Barbara A. Wise, and Connie Krebs Executive Director: Executive Marketing Manager: Executive Production Manager: William Brottmiller Dawn F. Gerrain Karen Leet Executive Editor: Channel Manager: Art/Design Coordinator: Cathy L. Esperti Jennifer McAvey Robert Plante Acquisitions Editor: Project Editor: Production Coordinator: Rhonda Dearborn Shelley Esposito Nina Lontrato Developmental Editor: Deb Flis COPYRIGHT © 2003 by Delmar Learning, a division of ALL RIGHTS RESERVED. No part of this work covered by ISBN 1-4018-3991-6 Thomson Learning, Inc. Thomson Learning™ is a trademark the copyright hereon may be reproduced or used in any form Library of Congress Catalog Card used herein under license. or by any means—graphic, electronic, or mechanical, Number including photocopying, recording, taping, Web distribution 2002025907 Printed in the United States of America or information storage and retrieval systems—without the 1 2 3 4 5 XXX 07 06 05 04 03 02 written permission of the publisher. For permission to use material from this text or product, For more information, contact Delmar Learning, 5 Maxwell contact us by Drive, Clifton Park, NY 12065 Tel (800) 730-2214 Or find us on the World Wide Web at Fax (800) 730-2215 http://www.delmarlearning.com www.thomsonrights.com International Divisions List Asia (Including India): Latin America: UK/Europe/Middle East/Africa: Thomson Learning Thomson Learning Thomson Learning 60 Albert Street, #15-01 Seneca 53 Berkshire House Albert Complex Colonia Polanco 1680-173 High Holborn Singapore 189969 11560 Mexico, D.F. Mexico London WC1V 7AA Tel 65 336-6411 Tel (525) 281-2906 United Kingdom Fax 65 336-7411 Fax (525) 281-2656 Tel 44 (0)20 497-1422 Fax 44 (0)20 497-1426 Australia/New Zealand: Canada: Nelson Nelson Spain (includes Portugal): 102 Dodds Street 1120 Birchmount Road Paraninfo South Melbourne Toronto, Ontario Calle Magallanes 25 Victoria 3205 Canada M1K 5G4 28015 Madrid Australia Tel (416) 752-9100 España Tel 61 (0)3 9685-4111 Fax (416) 752-8102 Tel 34 (0)91 446-3350 Fax 61 (0)3 9685-4199 Fax 34 (0)91 445-6218 Notice to the Reader Publisher does not warrant or guarantee any of the products described herein or perform any independent analysis in connection with any of the product information contained herein. Publisher does not assume, and expressly disclaims, any obligation to obtain and include information other than that provided to it by the manufacturer. The reader is expressly warned to consider and adopt all safety precautions that might be indicated by the activities described herein and to avoid all potential hazards. By following the instructions contained herein, the reader willingly assumes all risks in connection with such instructions. The publisher makes no representations or warranties of any kind, including but not limited to, the warranties of fitness for particular purpose or merchantability, nor are any such representations implied with respect to the material set forth herein, and the publisher takes no responsibility with respect to such material. The publisher shall not be liable for any special, consequential, or exemplary damages resulting, in whole or part, from the reader's use of, or reliance upon, this material. Table of Contents General Medical Assisting Chapter Title Page 1. Health Care Providers 1 2. The Medical Assistant 9 3. Medical Ethics and Liability 16 4. Interpersonal Communications 27 5. The Office Environment 34 Skills Objectives 40 Administrative Medical Assisting Chapter Title Page 6. Oral and Written Communication 41 7. Records Management 61 8. Collecting Fees 69 9. Health Care Coverage 79 10. Medical Office Management 93 Skills Objectives 106 Table of Contents Anatomy and Physiology Chapter Title Page 11-01 Anatomical Descriptors 107 11-02 The Nervous System 117 11-03 The Senses 128 11-04 The Integumentary System 143 11-05 The Skeletal System 156 11-06 The Muscular System 168 11-07 The Respiratory System 173 11-08 The Circulatory System 183 11-09 The Immune System 199 11-10 The Digestive System 206 11-11 The Urinary System 216 11-12 The Endocrine System 223 11-13 The Reproductive System 228 Table of Contents Clinical Medical Assisting Chapter Title Page 12. The Clinical Medical Assistant 257 13. Beginning the Patient’s Record 262 14. Preparing Patients for Examinations 273 15. Specimen Collection and Laboratory Procedures 283 16. Diagnostic Tests, X-Rays, and Procedures 298 17. Minor Surgical Procedures 307 18. Assisting with Medications 311 19. Emergencies, Acute Illness, Accidents, and Recovery 322 20. Behaviors Influencing Health 340 21. Achieving Satisfaction in Employment 355 Skills Objectives 361 MEDICAL ASSISTING Administrative and Clinical Competencies, Fifth Edition Course Title: General Medical Assisting Unit Title: Health Care Providers THEORY ASSIGNMENTS/ OBJECTIVE CONTENT METHODS Upon completion of this unit Lecture/Discussion the student will be able to: 1. Recognize the history of I. Ancient Medical Assisting: medicine from ancient Administrative and through early pioneers. A. Egypt Clinical Competencies B. India 5th Edition Keir, Wise, Krebs C. China Read: D. Greece Chapter 1 Pages 2-27 1. Caduceus Review: 2. Hippocratic Chapter Objectives Oath Review: E. Roman Empire Words to Know II. Medieval A. Exorcism B. Cautery III. Early Pioneers A. Arteries B. Veins C. Microscope D. Three Guilds • Pages 3-8 MEDICAL ASSISTING Administrative and Clinical Competencies, Fifth Edition Course Title: General Medical Assisting Unit Title: Health Care Providers THEORY ASSIGNMENTS/ OBJECTIVE CONTENT METHODS Upon completion of this unit Lecture/Discussion the student will be able to: 2. Recognize the effect I. John Hunter modern medical pioneers II. Edward Jenner had on medicine. III. Gabriel Fahrenheit IV. Rene Laennec V. Dr. Phillipe Pinel VI. Dr. W.T.G. Morton VII. Dr. James Simpson VIII. Louis Pasteur IX. Joseph Lister X. Wilhelm von Roentgen XI. Dr. Elias Metchnikoff XII. Frederick Banting XIII. Gerhard Domagk XIV. Sir Alexander Fleming XV. Dr. Christian Barnard XVI. William Shippen Jr. XVII. William Beaumont MEDICAL ASSISTING Administrative and Clinical Competencies, Fifth Edition Course Title: General Medical Assisting Unit Title: Health Care Providers THEORY ASSIGNMENTS/ OBJECTIVE CONTENT METHODS Upon completion of this unit Lecture/Discussion the student will be able to: 2. Recognize the effect XVIII. Ephraim McDowell modern medical pioneers XIX. Walter Reed had on medicine. (Cont.) XX. Theobald Smith XXI. Alexis Carrel XXII. Dr. Jonas Salk XXIII. Dr. Albert Sabin XXIV. William J. Kolff • Pages 8-11 I. Dr. Michael DeBakey 3. Recognize the effect current discoveries II. Dr. Charles Hufnagel had on medicine. III. Dr. C. Walton Lillehei IV. Dr. Ake Senning • Pages 11-12 I. Trotula Platearius 4. Recognize women who II. Dr. Elizabeth Anderson made early contributions III. Clara Barton to medicine. IV. Elizabeth Blackwell V. Florence Nightingale MEDICAL ASSISTING Administrative and Clinical Competencies, Fifth Edition Course Title: General Medical Assisting Unit Title: Health Care Providers THEORY ASSIGNMENTS/ OBJECTIVE CONTENT METHODS Upon completion of this unit Lecture/Discussion the student will be able to: 4. Recognize women who VI. Dr. Aletta Jacobs made early contributions VII. Marie Curie to medicine. (Cont.) VIII. Elsie Strang L’Esperance IX. Gerty Theresa Radnitz Cori X. Dorothy Hansine Anderson XI. Grace Arabell Goldsmith XII. Dorothy Hodgkins XIII. Dr. Alexa Canady XIV. Dr. Deborah Hyde-Rowan • Pages 14-15
Description: