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Studies in International, Transnational and Global Communications Mariella Bastian Media and Accountability in Latin America Framework – Conditions – Instruments Studies in International, Transnational and Global Communications Series Editors Carola Richter, Berlin, Germany Michael Brüggemann, Hamburg, Germany Susanne Fengler, Dortmund, Germany Sven Engesser, Dresden, Germany Um angesichts zunehmender Globalisierung Kommunikationsprozesse und Medienentwicklungen zu verstehen, ist eine Perspektiverweiterung über staatliche und kulturelle Grenzen hinweg unerlässlich. Eine Vielzahl von medienvermittelter Kommunikation entwickelt sich jenseits von oder quer zu nationalstaatlichen Grenzen. Gleichzeitig gilt es, die Beharrungskräfte von Nationalstaaten nicht zu vernachlässigen und in vergleichenden Perspektiven Unterschiede und Gemeinsamkeiten bei Medienentwicklungen in v erschiedenen Ländern und Regionen herauszuarbeiten und zu erklären. Studien zu Formen medienvermittelter Kommunikation in allen Weltregionen sollen helfen, den Blick für Phänomene der Globalisierung und ihrer Auswirkungen auf Medien und Kommunikation zu erweitern. Die Reihe ist offen für eine Bandbreite an Feldern der Kommunikationswissen- schaft, für die internationale und transnationale Ansätze konstitutiv sind oder fruchtbar gemacht werden können, wie zum Beispiel Auslands- und Kriegsbe- richterstattung, Journalismusforschung, Public Diplomacy, Medien und Trans- formation, politische Kommunikation, Mediensystemforschung (Medienpolitik, Medienökonomie), Nutzungsforschung, Medien und Migration. Genauso sind unterschiedliche theoretische und methodische Zugänge der sozialwissenschaftli- chen Forschung willkommen. Die Reihe soll dabei sowohl aktuelle Fall- und Län- derstudien als auch Überblicksdarstellungen beinhalten. In the face of increasing globalization, understanding communication proces- ses and media developments requires a widening of perspective beyond national and cultural boundaries. A multitude of mediated communications is developing beyond or across national borders. At the same time, it is important not to neglect the enduring force of nation-states, and to identify and explain differences and similarities in media developments in various countries and regions using compa- rative perspectives. Studies on forms of mediated communication in all regions of the world should help to broaden the view on the phenomena of globalization and their impact on media and communication. The series is open for a variety of topics related to international and transnational communication, such as foreign and war reporting, comparative journalism rese- arch and political communications, public diplomacy, media and transformation, media systems research (media policy, media economics), audience research, media and migration. Theoretical and methodological approaches from different social sciences are welcome. The series intends to include current case studies and country-specific studies as well as broader overviews. More information about this series at http://www.springer.com/series/15233 Mariella Bastian Media and Accountability in Latin America Framework – Conditions – Instruments Mariella Bastian University of Amsterdam Amsterdam, The Netherlands Doctoral dissertation, TU Dortmund University (Germany), Faculty of Culture Studies, 2018 ISSN 2569-1481 ISSN 2569-149X (electronic) Studies in International, Transnational and Global Communications ISBN 978-3-658-24786-7 ISBN 978-3-658-24787-4 (eBook) https://doi.org/10.1007/978-3-658-24787-4 Library of Congress Control Number: 2018963839 Springer VS © Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer VS imprint is published by the registered company Springer Fachmedien Wiesbaden GmbH part of Springer Nature The registered company address is: Abraham-Lincoln-Str. 46, 65189 Wiesbaden, Germany Acknowledgements ThisbookoriginatesfrommyPhDthesisdefendedatTUDortmundUni- versity,Germany. First,Iwouldliketoexpressmysinceregratitudetomy supervisorProf. Dr. SusanneFenglerforherenormoussupportthroughout myPhD,andtomysecondsupervisorProf. Dr. JoBardoel, whosework inspiredmealot,forhishelpfulcommentsandencouragingwords. Very special thanks to my brother Damian, who taught me so much not only aboutstatisticsandmethodology,andkeptmefromgettinglostinthewhole academia jungle. One friendship that became very special to me has its rootsinacademia,butbecamequicklymuchmorethanafruitfulexchange ofideasbetweencolleaguesworkinginsimilarareas: Débora,thanksalot! ThankstomyinterviewpartnersinBrazil,Argentina,andUruguay,the friendsandcolleaguesImetduringmystaysinLatinAmerica,whosupported myideatoresearchmediaaccountabilityinLatinAmerica,helpedmeto findcontacts,andofferedhintsandencouragingwords. Aboveall,thanksto FernandoOliveiraPaulinoandEduardoHeleno. Ialsothankmyfriendsand formercolleaguesattheErichBrostInstituteforinternationaljournalism for unforgettable experiences. This research project – including the field phaseinLatinAmerica–wouldnothavebeenpossiblewithoutthegenerous financialsupportoftheHannsSeidelFoundation. Thefruitfuldiscussions inourgraduateschoolhelpedmetofindtherightdirectionformyproject andtoreconsiderdecisions. FurtherthanksgotoCristianandTammy. I would like to express very particular gratitude to my family for their supportandandunequivocalconfidenceinmeandthisproject. Thanksto my parents for always backing me and encouraging me. David, you have always been empathetic for my saudade do Brasil, and been by my side. YourandNiklas’supportandlovesustainedandmotivatedmeduringthe pastyears. Thankyouforbeingthere. Contents ListofFigures XIII ListofTables XV ListofAbbreviations XVII I Framework 1 1 Introduction 3 1.1 HoldingLatinAmericanmediaaccountable . . . . . . . . 3 1.2 Outlineofthisstudy . . . . . . . . . . . . . . . . . . . . . 12 2 Brazil, Argentina, Uruguay: Historical and political back- ground 15 2.1 Basicinformationand(post-)colonialhistory . . . . . . . 16 2.2 Militarydictatorships . . . . . . . . . . . . . . . . . . . . 27 2.3 Democratizationprocesses,neoliberalism,andtheshiftto theleft . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 2.4 Currentpoliticalandeconomicdevelopments . . . . . . . 56 VIII Contents 3 Brazil,Argentina,Uruguay: Medialandscapes 63 3.1 History,structure,andnewsconsumption . . . . . . . . . 63 3.2 Freedomofthepress . . . . . . . . . . . . . . . . . . . . 76 3.3 Mediaownership . . . . . . . . . . . . . . . . . . . . . . 79 3.4 Mediaandpolitics . . . . . . . . . . . . . . . . . . . . . . 85 3.5 Legalframework . . . . . . . . . . . . . . . . . . . . . . 96 3.6 Regulatoryauthorities . . . . . . . . . . . . . . . . . . . . 102 3.7 Communitymediaandmediademocratization . . . . . . . 104 4 De-westernizing the media accountability approach: To- wardsaLatinAmericandesignofaccountabilityframes 113 4.1 Thenatureofdemocracy . . . . . . . . . . . . . . . . . . 116 4.2 Comparingmediasystems . . . . . . . . . . . . . . . . . 126 4.3 Mediagovernance,policy,andregulation . . . . . . . . . 142 4.4 Investigatingmediaaccountability . . . . . . . . . . . . . 146 4.4.1 Mediaself-regulation . . . . . . . . . . . . . . . . 148 4.4.2 Audienceparticipation . . . . . . . . . . . . . . . 151 4.4.3 Transparency . . . . . . . . . . . . . . . . . . . . 154 4.4.4 Media accountability: Definition and the role of LatinAmerica . . . . . . . . . . . . . . . . . . . 157 4.5 Mediaperformancebetweenglobalizationandlocalism . . 165 4.6 Frameworkforanalyzingconditionsforthedevelopmentof mediaaccountabilityinLatinAmerica . . . . . . . . . . . 174 II Empiricalapproachandmethodologicalbackground 183 5 From framework to conditions and instruments: The re- searchinterestofthisstudy 185 5.1 Researchquestions . . . . . . . . . . . . . . . . . . . . . 185 5.2 Structureoftheempiricalparts . . . . . . . . . . . . . . . 188 6 Methodologicalapproach 191 6.1 Deskresearchandexpertinterviews . . . . . . . . . . . . 195 6.2 Quantitativecontentanalysisandclusteranalysis . . . . . 207 Contents IX III Accountabilityframes 215 7 Professionalaccountabilityframe 217 7.1 Journalists’trainingandeducation . . . . . . . . . . . . . 217 7.2 Safetyofjournalists . . . . . . . . . . . . . . . . . . . . . 223 7.3 Freedomofthepressandfreedomofexpression . . . . . . 225 7.4 Journalisticindependence . . . . . . . . . . . . . . . . . . 231 8 Publicaccountabilityframe 237 8.1 Culture . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 8.2 Civilrightsandparticipationofcivilsociety . . . . . . . . 241 8.3 Education . . . . . . . . . . . . . . . . . . . . . . . . . . 246 8.4 Socialinequality . . . . . . . . . . . . . . . . . . . . . . 248 8.5 Lackofpluralism . . . . . . . . . . . . . . . . . . . . . . 250 9 Politicalaccountabilityframe 255 9.1 Law . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 9.2 Formofgovernmentanddemocratizationofcommunication 270 9.3 Relationshipbetweenpoliticsandmedia . . . . . . . . . . 273 10 Marketaccountabilityframe 283 10.1 Precarizationofthejournalisticprofession . . . . . . . . . 284 10.2 Ownershipstructures . . . . . . . . . . . . . . . . . . . . 288 10.3 Distributionofpublicfundsandadvertisement . . . . . . . 297 11 Analyzing conditions for media accountability in Latin America: Updatingthemodel 301 IV Mediaaccountabilityinstruments 309 12 The status quo of online media accountability in Latin America 311 12.1 Onlinemediaaccountabilityactivitiesofnewsrooms: Intro- ducingatypology . . . . . . . . . . . . . . . . . . . . . . 311 12.2 ThecasesofBrazil,Argentina,andUruguay . . . . . . . . 322 X Contents 13 MediaaccountabilityinstrumentsinBrazil,Argentina,and Uruguay: Nature,prerequisites,andimportance 327 13.1 Mediaself-regulationinstruments . . . . . . . . . . . . . 330 13.1.1 Ombudsmen . . . . . . . . . . . . . . . . . . . . 330 13.1.2 Internalfeedback . . . . . . . . . . . . . . . . . . 337 13.1.3 Codesofethicsandmissionstatements . . . . . . 338 13.2 Participatoryinstruments . . . . . . . . . . . . . . . . . . 347 13.2.1 Evaluationofarticles . . . . . . . . . . . . . . . . 349 13.2.2 Errorbuttons . . . . . . . . . . . . . . . . . . . . 350 13.2.3 Usercommentsandletterstotheeditor . . . . . . 352 13.2.4 Crowdsourcingplatforms . . . . . . . . . . . . . . 358 13.2.5 Readers’advisoryboards . . . . . . . . . . . . . . 361 13.2.6 Socialmediaasacommunicationchannelbetween traditionalmediaandthepublic . . . . . . . . . . 365 13.2.7 Contactopportunitiestoauthors . . . . . . . . . . 366 13.2.8 Contactopportunitiesforcomplaints . . . . . . . . 368 13.3 Transparencyinstruments . . . . . . . . . . . . . . . . . . 369 13.3.1 Newsroomblogs . . . . . . . . . . . . . . . . . . 375 13.3.2 Errorcorrection . . . . . . . . . . . . . . . . . . . 379 13.3.3 Updatesofarticles . . . . . . . . . . . . . . . . . 382 13.4 Betweenself-regulationanduserparticipation: Mediamon- itoringandmediacriticism . . . . . . . . . . . . . . . . . 385 13.4.1 Observatories . . . . . . . . . . . . . . . . . . . . 394 13.4.2 Blogsaboutthemediaandfactcheckinginitiatives 409 13.4.3 Mediasectionsintraditionalmedia . . . . . . . . 418 13.4.4 Satiricalmediacriticism . . . . . . . . . . . . . . 420 13.5 Combinationofseveralmediaaccountabilityinstruments . 421 14 Special cases and typology of media accountability instru- mentsinLatinAmerica 427 14.1 Differingdesignsofmediaaccountabilityinstruments: The caseofpresscouncilsandethicscommittees . . . . . . . . 427 14.2 A fine line between regulation and self-regulation: Co- regulation . . . . . . . . . . . . . . . . . . . . . . . . . . 440

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