MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing, Configuring, and Administering Microsoft Windows XP Professional: Installing, Configuring, ... Second Edition (Pro-Certification

1329 Pages·2005·9.81 MB·English

by  Walter Glenn

A01T621527.fm Page 1 Tuesday, January 11, 2005 8:54 PM
www.dbeBooks.com - An Ebook Library
PUBLISHED BY
Microsoft Press
A Division of Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052-6399
Copyright © 2005 by Microsoft Corporation
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or
by any means without the written permission of the publisher.
Library of Congress Control Number 2004118216
Printed and bound in the United States of America.
1 2 3 4 5 6 7 8 9 QWT 9 8 7 6 5 4
Distributed in Canada by H.B. Fenn and Company Ltd.
A CIP catalogue record for this book is available from the British Library.
Microsoft Press books are available through booksellers and distributors worldwide. For further
information about international editions, contact your local Microsoft Corporation office or contact
Microsoft Press International directly at fax [phone]. Visit our Web site at www.microsoft.com/
learning/. Send comments to [email protected].
Microsoft, Active Directory, ActiveSync, ActiveX, DirectSound, DirectX, FrontPage, IntelliMirror,
Microsoft Press, MSDN, MS-DOS, MSN, NetMeeting, Outlook, Visual InterDev, Visual Studio, Win32,
Windows, Windows Media, Windows Mobile, Windows NT, and Windows Server are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
The example companies, organizations, products, domain names, e-mail addresses, logos, people, places,
and events depicted herein are fictitious. No association with any real company, organization, product,
domain name, e-mail address, logo, person, place, or event is intended or should be inferred.
Product Planner: Martine DelRe
Content Development Manager: Marzena Makuta, Elise Morrison
Technical Editor: Karena Lynch
Project Manager: Julie Pickering
Copy Editor: Nancy Sixsmith
Indexer: Julie Hatley
Body Part No. X10-87059
For my wife, Susan
Walter Glenn
For my wife, Erica
Tony Northrup

About the Authors
Walter Glenn, Microsoft Certified System Engineer
(MCSE) and Microsoft Certified Trainer (MCT), has
been a part of the computer industry for more than
17 years. He currently works in Huntsville, Alabama,
as a consultant, trainer, and writer. Walter is the
author or coauthor of more than 20 computer books,
including Microsoft Exchange Server 2003 Adminis-
trator’s Companion (Microsoft Press, 2003), MCDST
Self-Paced Training Kit (Exam 70-271): Supporting
Users and Troubleshooting a Microsoft Windows XP
Operating System (Microsoft Press, 2004), MCDST
Self-Paced Training Kit (Exam 70-272): Supporting
Users and Troubleshooting Desktop Applications on a
Microsoft Windows XP Operating System (Microsoft
Press, 2004), and MCSE Self-Paced Training Kit
(Exam 70-297): Designing a Microsoft Windows Server 2003 Active Directory and Net-
work Infrastructure (Microsoft Press, 2003). He has also written a number of Web-
based courses that are geared toward Microsoft certification training.
Tony Northrup, Certified Information Systems Secu-
rity Professional (CISPP), MCSE, and Microsoft Most
Valuable Professional (MVP), is a networking consult-
ant and author living in the Boston, Massachusetts
area. During his seven years as principal systems
architect at BBN/Genuity, he was ultimately responsi-
ble for the reliability and security of hundreds of Win-
dows servers and dozens of Windows domains—all
directly connected to the Internet. Needless to say,
Tony learned the hard way how to keep Windows
systems safe and reliable in a hostile environment. As
a consultant, Tony has provided networking guidance
to a wide variety of businesses, from Fortune 100
enterprises to small businesses. When he is not con-
sulting or writing, Tony enjoys cycling, hiking, and
nature photography.

Table of Contents ix
Contents at a Glance
Learn at Your Own Pace
Part 1
1 Introduction to Windows XP Professional. . . . . . . . . . . . . . . . . . . . . . . . .1-3
2 Installing Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
3 Deploying Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
4 Modifying and Troubleshooting the Startup Process . . . . . . . . . . . . . . . .4-1
5 Configuring Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
6 Installing, Managing, and Troubleshooting
Hardware Devices and Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
7 Setting Up and Managing User Accounts. . . . . . . . . . . . . . . . . . . . . . . . .7-1
8 Securing Resources with NTFS Permissions. . . . . . . . . . . . . . . . . . . . . . .8-1
9 Administering Shared Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
10 Managing Data Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1
11 Setting Up, Configuring, and Troubleshooting Printers. . . . . . . . . . . . . .11-1
12 Managing Printers and Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-1
13 Supporting TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-1
14 Overview of Active Directory Service . . . . . . . . . . . . . . . . . . . . . . . . . . .14-1
15 Configuring Network and Internet Connections . . . . . . . . . . . . . . . . . . .15-1
16 Configuring Security Settings and Internet Options . . . . . . . . . . . . . . . .16-1
17 Monitoring and Managing Shared Folders by
Using Computer Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17-1
18 Using Windows XP Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18-1
19 Monitoring and Optimizing System Performance. . . . . . . . . . . . . . . . . .19-1
20 Backing Up and Restoring Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20-1
Prepare for the Exam
Part 2
21 Installing Windows XP Professional (1.0). . . . . . . . . . . . . . . . . . . . . . . .21-3
22 Implementing and Conducting Administration of Resources. . . . . . . . .22-1
23 Implementing, Managing, Monitoring, and
Troubleshooting Hardware Devices and Drivers . . . . . . . . . . . . . . . . . . .23-1
24 Monitoring and Optimizing System Performance and Reliability. . . . . .24-1
25 Configuring and Troubleshooting the Desktop Environment . . . . . . . . .25-1
26 Implementing, Managing, and Troubleshooting
Network Protocols and Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26-1
27 Configuring, Managing, and Troubleshooting Security. . . . . . . . . . . . . .27-1

Contents ix
Contents
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxv
About This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxvii
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxvii
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii
About the CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii
Features of This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii
Part I: Learn at Your Own Pace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxix
Part II: Prepare for the Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxix
Informational Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xl
Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xl
Keyboard Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xli
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xli
Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xli
Software Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xlii
Setup Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xlii
The Microsoft Certified Professional Program . . . . . . . . . . . . . . . . . . . . . . . . . .xliii
Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xliv
Requirements for Becoming a Microsoft Certified Professional. . . . . . . . . . .xliv
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xlv
Evaluation Edition Software Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xlvi
Learn at Your Own Pace
Part 1
1 Introduction to Windows XP Professional 1-3
Why This Chapter Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Lesson 1: Explaining Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Available Windows XP Editions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Lesson Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Lesson 2: Identifying Major Features of Windows XP Service Pack 2. . . . . . . . . .1-8
How to Determine Whether Service Pack 2 Is Installed. . . . . . . . . . . . . . . . .1-8
Major Enhancements Included in Windows XP Service Pack 2. . . . . . . . . . . .1-9
Lesson Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
What do you think of this book? Microsoft is interested in hearing your feedback about this publication so we can
We want to hear from you! continually improve our books and learning resources for you. To participate in a brief
online survey, please visit: www.microsoft.com/learning/booksurvey/
ix
x Contents
Lesson 3: Identifying Key Characteristics of Workgroups and Domains. . . . . . .1-16
How Workgroups Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
How Domains Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Lesson Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Lesson 4: Logging On and Off Windows XP Professional . . . . . . . . . . . . . . . . .1-21
How to Log On Locally to the Computer Running
Windows XP Professional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Windows XP Professional Authentication Process . . . . . . . . . . . . . . . . . . .1-24
How to Use a Password Reset Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25
How to Run Programs with Different User Credentials . . . . . . . . . . . . . . . .1-26
The Purpose of Fast Logon Optimization . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
How to Log Off Windows XP Professional. . . . . . . . . . . . . . . . . . . . . . . . . .1-27
Features of the Windows Security Dialog Box. . . . . . . . . . . . . . . . . . . . . . .1-27
Practice: Creating a Password Reset Disk. . . . . . . . . . . . . . . . . . . . . . . . .1-29
Lesson Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30
Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
Case Scenario Exercises. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Scenario 1.1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Scenario 1.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33
Troubleshooting Lab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33
Chapter Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33
Exam Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34
Key Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35
Key Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35
Questions and Answers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-37
2 Installing Windows XP Professional 2-1
Why This Chapter Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Lesson 1: Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Overview of Preinstallation Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Windows XP Professional Hardware Requirements. . . . . . . . . . . . . . . . . . . .2-2
How to Verify Hardware Compatibility with the Windows Catalog . . . . . . . . . .2-3
What Are Disk Partitions? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Guidelines for Choosing a File System . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Guidelines for Choosing Domain or Workgroup Membership. . . . . . . . . . . . .2-7
How to Ensure You Have the Necessary Information
Before Installing Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . . . .2-8
How Microsoft Grants Software Licenses . . . . . . . . . . . . . . . . . . . . . . . . . .2-9