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MCSA/MCSE Self-Paced Training Kit (Exam 70-270): Installing, Configuring, Administering Microsoft Windows XP Professional PDF

1329 Pages·2005·9.834 MB·English
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A01T621527.fm Page 1 Tuesday, January 11, 2005 8:54 PM PUBLISHED BY Microsoft Press A Division of Microsoft Corporation One Microsoft Way Redmond, Washington 98052-6399 Copyright © 2005 by Microsoft Corporation All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher. Library of Congress Control Number 2004118216 Printed and bound in the United States of America. 1 2 3 4 5 6 7 8 9 QWT 9 8 7 6 5 4 Distributed in Canada by H.B. Fenn and Company Ltd. A CIP catalogue record for this book is available from the British Library. Microsoft Press books are available through booksellers and distributors worldwide. For further information about international editions, contact your local Microsoft Corporation office or contact Microsoft Press International directly at fax (425) 936-7329. Visit our Web site at www.microsoft.com/ learning/. Send comments to [email protected]. Microsoft, Active Directory, ActiveSync, ActiveX, DirectSound, DirectX, FrontPage, IntelliMirror, Microsoft Press, MSDN, MS-DOS, MSN, NetMeeting, Outlook, Visual InterDev, Visual Studio, Win32, Windows, Windows Media, Windows Mobile, Windows NT, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred. Product Planner: Martine DelRe Content Development Manager: Marzena Makuta, Elise Morrison Technical Editor: Karena Lynch Project Manager: Julie Pickering Copy Editor: Nancy Sixsmith Indexer: Julie Hatley Body Part No. X10-87059 For my wife, Susan Walter Glenn For my wife, Erica Tony Northrup About the Authors Walter Glenn, Microsoft Certified System Engineer (MCSE) and Microsoft Certified Trainer (MCT), has been a part of the computer industry for more than 17 years. He currently works in Huntsville, Alabama, as a consultant, trainer, and writer. Walter is the author or coauthor of more than 20 computer books, including Microsoft Exchange Server 2003 Adminis- trator’s Companion (Microsoft Press, 2003), MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (Microsoft Press, 2004), MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System (Microsoft Press, 2004), and MCSE Self-Paced Training Kit (Exam 70-297): Designing a Microsoft Windows Server 2003 Active Directory and Net- work Infrastructure (Microsoft Press, 2003). He has also written a number of Web- based courses that are geared toward Microsoft certification training. Tony Northrup, Certified Information Systems Secu- rity Professional (CISPP), MCSE, and Microsoft Most Valuable Professional (MVP), is a networking consult- ant and author living in the Boston, Massachusetts area. During his seven years as principal systems architect at BBN/Genuity, he was ultimately responsi- ble for the reliability and security of hundreds of Win- dows servers and dozens of Windows domains—all directly connected to the Internet. Needless to say, Tony learned the hard way how to keep Windows systems safe and reliable in a hostile environment. As a consultant, Tony has provided networking guidance to a wide variety of businesses, from Fortune 100 enterprises to small businesses. When he is not con- sulting or writing, Tony enjoys cycling, hiking, and nature photography. Table of Contents ix Contents at a Glance Learn at Your Own Pace Part 1 1 Introduction to Windows XP Professional. . . . . . . . . . . . . . . . . . . . . . . . .1-3 2 Installing Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 3 Deploying Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 4 Modifying and Troubleshooting the Startup Process . . . . . . . . . . . . . . . .4-1 5 Configuring Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1 6 Installing, Managing, and Troubleshooting Hardware Devices and Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 7 Setting Up and Managing User Accounts. . . . . . . . . . . . . . . . . . . . . . . . .7-1 8 Securing Resources with NTFS Permissions. . . . . . . . . . . . . . . . . . . . . . .8-1 9 Administering Shared Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1 10 Managing Data Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10-1 11 Setting Up, Configuring, and Troubleshooting Printers. . . . . . . . . . . . . .11-1 12 Managing Printers and Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . .12-1 13 Supporting TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13-1 14 Overview of Active Directory Service . . . . . . . . . . . . . . . . . . . . . . . . . . .14-1 15 Configuring Network and Internet Connections . . . . . . . . . . . . . . . . . . .15-1 16 Configuring Security Settings and Internet Options . . . . . . . . . . . . . . . .16-1 17 Monitoring and Managing Shared Folders by Using Computer Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17-1 18 Using Windows XP Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18-1 19 Monitoring and Optimizing System Performance. . . . . . . . . . . . . . . . . .19-1 20 Backing Up and Restoring Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20-1 Prepare for the Exam Part 2 21 Installing Windows XP Professional (1.0). . . . . . . . . . . . . . . . . . . . . . . .21-3 22 Implementing and Conducting Administration of Resources. . . . . . . . .22-1 23 Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers . . . . . . . . . . . . . . . . . . .23-1 24 Monitoring and Optimizing System Performance and Reliability. . . . . .24-1 25 Configuring and Troubleshooting the Desktop Environment . . . . . . . . .25-1 26 Implementing, Managing, and Troubleshooting Network Protocols and Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26-1 27 Configuring, Managing, and Troubleshooting Security. . . . . . . . . . . . . .27-1 Contents ix Contents Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxv About This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxvii Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxvii Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii About the CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii Features of This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxviii Part I: Learn at Your Own Pace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxix Part II: Prepare for the Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxxix Informational Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xl Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xl Keyboard Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xli Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xli Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xli Software Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xlii Setup Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xlii The Microsoft Certified Professional Program . . . . . . . . . . . . . . . . . . . . . . . . . .xliii Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xliv Requirements for Becoming a Microsoft Certified Professional. . . . . . . . . . .xliv Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xlv Evaluation Edition Software Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xlvi Learn at Your Own Pace Part 1 1 Introduction to Windows XP Professional 1-3 Why This Chapter Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3 Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3 Lesson 1: Explaining Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4 Available Windows XP Editions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4 Lesson Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6 Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7 Lesson 2: Identifying Major Features of Windows XP Service Pack 2. . . . . . . . . .1-8 How to Determine Whether Service Pack 2 Is Installed. . . . . . . . . . . . . . . . .1-8 Major Enhancements Included in Windows XP Service Pack 2. . . . . . . . . . . .1-9 Lesson Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14 Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15 What do you think of this book? Microsoft is interested in hearing your feedback about this publication so we can We want to hear from you! continually improve our books and learning resources for you. To participate in a brief online survey, please visit: www.microsoft.com/learning/booksurvey/ ix x Contents Lesson 3: Identifying Key Characteristics of Workgroups and Domains. . . . . . .1-16 How Workgroups Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16 How Domains Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17 Lesson Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19 Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20 Lesson 4: Logging On and Off Windows XP Professional . . . . . . . . . . . . . . . . .1-21 How to Log On Locally to the Computer Running Windows XP Professional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21 Windows XP Professional Authentication Process . . . . . . . . . . . . . . . . . . .1-24 How to Use a Password Reset Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25 How to Run Programs with Different User Credentials . . . . . . . . . . . . . . . .1-26 The Purpose of Fast Logon Optimization . . . . . . . . . . . . . . . . . . . . . . . . . .1-27 How to Log Off Windows XP Professional. . . . . . . . . . . . . . . . . . . . . . . . . .1-27 Features of the Windows Security Dialog Box. . . . . . . . . . . . . . . . . . . . . . .1-27 Practice: Creating a Password Reset Disk. . . . . . . . . . . . . . . . . . . . . . . . .1-29 Lesson Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30 Lesson Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31 Case Scenario Exercises. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32 Scenario 1.1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32 Scenario 1.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33 Troubleshooting Lab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33 Chapter Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33 Exam Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-34 Key Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35 Key Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-35 Questions and Answers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-37 2 Installing Windows XP Professional 2-1 Why This Chapter Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 Lesson 1: Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Overview of Preinstallation Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2 Windows XP Professional Hardware Requirements. . . . . . . . . . . . . . . . . . . .2-2 How to Verify Hardware Compatibility with the Windows Catalog . . . . . . . . . .2-3 What Are Disk Partitions? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3 Guidelines for Choosing a File System . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4 Guidelines for Choosing Domain or Workgroup Membership. . . . . . . . . . . . .2-7 How to Ensure You Have the Necessary Information Before Installing Windows XP Professional . . . . . . . . . . . . . . . . . . . . . . . . .2-8 How Microsoft Grants Software Licenses . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

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