M A S T E R I N G T H E V C G A M E A Venture Capital Insider Reveals How to Get from Start-up to IPO on YOUR Terms JEFFREY BUSSGANG General Partner, Flybridge Capital Partners U.S. $25.95 Canada $32.50 "There are tons of books to help entrepreneurs understand things like accounting, marketing, and sales. But until now, you were left to fend for yourselfto graspthe insidergameof venturecapital funding. Read this book right now so you can look your potential VC in the eye with confidence." —David Meerman Scott, bestsellingauthor of TheNewRules ofMarketing&PR Entrepreneurs who dream of building the next Amazon, Facebook, or Google can takeadvantage ofone ofthe most powerful economic engines the world has ever known: venture capital. Todo so, you need to woo, impress, and persuadeventurecapitaliststo takea risk on an unproven idea. Thattask is challenge enough. But choosingthe rightinvestor can be harder still. Even ifyou managetoget backing,youwantyour VCto be a partner, not some adversary who will undermine your vision in orderto make a quick return. Jeffrey Bussgang is one of a few people who have played on both sides of this high-stakes game. By his earlythirties, he had helped build two successful start-ups—one went public, the other wasacquired. Now hedraws on his experience and unique perspective on the "otherside" as a venture capitalist helping entrepreneurs bringtheir dreams to fruition. Bussgang offers detailed insights, colorful sto ries, and practical advice gathered from his own experience as well as from interviews with dozens of the most successful players on both sides of the game, including Twitter's Jack Dorsey and Linked- In's Reid Hoffman. He reveals how to get noticed, perfect a pitch, and negotiate a partnership that works for everyone. An insider's guide to the secrets of the world of venture capital, Masteringthe VC Gamewill prove invaluable for entrepreneurs seeking capital and successful partnerships. 0510 MASTERING THE VC GAME MASTERING theVC GAME A Venture Capital Insider Reveals How to Get FROM START-UP TO IPO on YOUR Own Terms JEFFREY BUSSGANG PORTFOLIO PORTFOLip PublishedbythePenguinGroup PenguinGroup(USA)Inc.,375HudsonStreet, NewYork,NewYork10014,U.S.A. PenguinGroup(Canada),90EglintonAvenueEast,Suite700, Toronto,Ontario,CanadaM4P2Y3 (adivisionofPearsonPenguinCanadaInc.) PenguinBooks Ltd, 80Strand,LondonWC2RORL,England PenguinIreland,25St.Stephen'sGreen,Dublin2,Ireland (adivisionofPenguinBooksLtd) PenguinBooksAustraliaLtd,250CamberwellRoad,Camberwell, Victoria3124,Australia (adivisionofPearsonAustraliaGroupPtyLtd) PenguinBooksIndiaPvtLtd,11CommunityCentre,PanchsheelPark, NewDelhi-110017,India PenguinGroup(NZ),67ApolloDrive,Rosedale,NorthShore0632, NewZealand(adivisionofPearsonNewZealand Ltd) PenguinBooks(SouthAfrica)(Pty)Ltd,24SturdeeAvenue, Rosebank,Johannesburg2196,SouthAfrica PenguinBooksLtd,RegisteredOffices:80Strand,LondonWC2RORL,England Firstpublishedin2010byPortfolio,amemberofPenguinGroup(USA)Inc. 13579108642 Copyright©JeffreyBussgang,2010 Allrightsreserved LIBRARY OF CONGRESS CATALOGING-IN-PUBLICATION DATA Bussgang,Jeffrey. MasteringtheVC game:aventurecapitalinsiderrevealshowtogetfrom start-uptoIPOonyourownterms/JeffreyBussgang. p.cm. Includesindex. ISBN978-l-59184:325-2 1.Venturecapital. 2.Newbusinessenterprises—Finance. 3.Goingpublic (Securities) I. Title. HG4751.B875 2010 658.15'224-dc22 2009053945 PrintedintheUnitedStatesofAmerica SetinStempelGaramond DesignedbyVictoriaHartman Withoutlimitingtherightsundercopyrightreservedabove,nopartofthis publicationmaybereproduced,storedinorintroducedintoaretrievalsystem, ortransmitted,inanyformorbyanymeans(electronic,mechanical,photocopying, recording,orotherwise),withoutthepriorwrittenpermissionofboththecopyright ownerandtheabovepublisherofthisbook. The scanning,uploading,anddistributionofthisbookviatheInternet orvia anyothermeanswithoutthepermissionofthepublisherisillegalandpunishable bylaw.Pleasepurchaseonlyauthorizedelectroniceditionsanddonotparticipate inorencourageelectronicpiracyofcopyrightablematerials.Your support oftheauthor'srightsisappreciated. While theauthorhasmadeeveryefforttoprovideaccuratetelephonenumbers andInternetaddressesatthetime ofpublication,neitherthepublishernorthe authorassumesanyresponsibilityforerrors,orforchangesthatoccurafter publication.Further,publisherdoesnothaveanycontroloveranddoesnot assumeanyresponsibility forauthororthird-partyWebsitesortheircontent. Tomyparents,who createdme, and mywife,whosustainsme CONTENTS Introduction 1 1. The Entrepreneurial Itch: Change the World 7 What makesanentrepreneurtick—-profiles of Sirtris'sChristophWestphal, Twitter'sJackDorsey, Linkedln's Reid Hoffman 2. Inside the VC Club: The One Thousand Deciders 38 Alookinsidethe exclusiveVCclub—profiles of August Capital's DavidHornik, DFJ'sTim Draper, Union Square'sFred Wilson 3. The Pitch: Being the One inThree Hundred 77 How to succeedin pitching VCs—give them what they arelooking for:asetofdiscreteexperiments with clear milestones viii I Contents 4. When the DogCatches the Bus: Making the Pick and Doingthe Deal 110 How VCsaddvalueto start-ups andhow to negotiateaterm sheetwith them i 5. As the Start-up Turns: Every Company Is a Soap Opera 145 How to manageyour board ofdirectors and avert afallfrom grace 6. Jackpot: Routes to Cashing Out 170 Exit considerations: who, what, when, and how- profilesofConstant Contact's Gail Goodman and Brontes' EricPaley 7. The Venture-Backed Start-up: America's Greatest Export 196 Asampling ofhowVCispracticed abroad— profiles ofChina,Vietnam, andEurope Looking Ahead 218 Acknowledgments 227 BlogRoll 229. Photo Credits 235 Index 237 MASTERING THE VC GAME INTRODUCTION Iwas born to beanentrepreneur. Becoming aventure capital ist(VC)wasneverpart ofmylife plan. Reid Hoffman, founder of Linkedln, observed that an entrepreneur issomeone whowilljumpoffacliffandassem ble anairplane ontheway down. Thisiscertainly animpulse to which I can relate. I credit my father with sparking my entrepreneurial drive. Hewas aHolocaust refugee andsurvi vor,who cameto America, penniless, in 1949 and earned his master's inengineeringfrom MITandPhDinappliedphysics from Harvard. He then started a successful high-technology companytheold-fashionedway—living handto mouth,oper ating with customer revenues only, and without benefit of any outside capital. Watching myimmigrant father embrace entrepreneurship inspired inme apassion forthefield andan unyieldingbeliefinitspowerto effectchange. Armedwitha"kitchentable"MBA,aswellasthe realthing from Harvard Business School, I set out many years ago on
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