MANUAL OF MUSEUM EXHIBITIONS THIRD EDITION MARIA PIACENTE ROWMAN & LITTLEFIELD A Lord Cultural Resources Book Lanham • Boulder • New York • London 2211__00665577--PPiiaacceennttee..iinnddbb 11 1122//77//2211 99::5566 AAMM Acquisitions Editor: Charles Harmon Editorial Assistant: Erinn Slanina Sales and Marketing Inquiries: [email protected] Credits and acknowledgments for material borrowed from other sources, and reproduced with permission, appear on the appropriate pages within the text. Published by Rowman & Littlefield An imprint of The Rowman & Littlefield Publishing Group, Inc. 4501 Forbes Boulevard, Suite 200, Lanham, Maryland 20706 www.rowman.com 86-90 Paul Street, London EC2A 4NE Copyright © 2022 by The Rowman & Littlefield Publishing Group, Inc. Cover image courtesy of Smithsonian National Museum of African American History and Culture All rights reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval systems, without written permission from the publisher, except by a reviewer who may quote passages in a review. British Library Cataloguing in Publication Information Available Library of Congress Cataloging-in-Publication Data Names: Piacente, Maria, author. Title: Manual of museum exhibitions / Maria Piacente. Description: Third edition. | Lanham : Rowman & Littlefield, [2022] | “A Lord cultural resources book.” | Includes bibliographical references and index. Identifiers: LCCN 2021034056 (print) | LCCN 2021034057 (ebook) | ISBN 9781538152805 (cloth) | ISBN 9781538152812 (paperback) | ISBN 9781538152829 (epub) Subjects: LCSH: Museum exhibits—Handbooks, manuals, etc. | Museum exhibits—Planning—Handbooks, manuals, etc. Classification: LCC AM151 .M34 2022 (print) | LCC AM151 (ebook) | DDC 069/.5—dc23 LC record available at https://lccn.loc.gov/2021034056 LC ebook record available at https://lccn.loc.gov/2021034057 The paper used in this publication meets the minimum requirements of American National Standard for Information Sciences—Permanence of Paper for Printed Library Materials, ANSI/NISO Z39.48-1992. 2211__00665577--PPiiaacceennttee..iinnddbb 22 1122//77//2211 99::5566 AAMM Contents Foreword ix Gail Dexter Lord Preface xi Maria Piacente Acknowledgments xiii Chapter 1 Introduction: The Exhibition Development Process 1 Maria Piacente PART I: WHY? Chapter 2 Museums and Their Exhibitions 7 Brad King 2.1. The Trust Factor 8 2.2. Exhibitions as Agents of Transformation 8 2.3. Museums as Activist Institutions 10 2.4. Corporate Sponsorship: How Close is Too Close? 12 2.5. The Way Forward 13 Chapter 3 Where Do Exhibition Ideas Come From? 17 Barry Lord (updated by Maria Piacente) 3.1. Research-Based and Market-Driven Exhibitions 18 3.2. Planning for Exhibition Research 18 iii 2211__00665577__0000aa__TTOOCC..iinndddd 33 1122//77//2211 11::1144 PPMM PART II: WHERE? Chapter 4 Exhibition Facilities 25 Sean Stanwick and Heather Maximea 4.1. A World of Exhibition Spaces 26 4.2. Developing Design Criteria for Exhibition Spaces 27 4.3. Exhibition Space Characteristics 37 4.4. Exhibition Gallery Security 51 4.5. Accessibility, Adjacency, and Circulation 55 PART III: WHAT? Chapter 5 Permanent Collection Exhibitions 61 Katherine Molineux 5.1. Planning for Permanent Collection Exhibitions 61 5.2. Changing Permanent Collection Displays 63 5.3. Interpreting Collections 64 5.4. Modes of Display 66 Chapter 6 It’s Not Always about Collections 73 Katherine Molineux 6.1. Idea Exhibitions 73 6.2. Children’s Exhibitions 76 6.3. Living History Exhibitions 79 6.4. Science Exhibitions 81 6.5. Digital Immersive Exhibitions 83 Case Study: Weston Family Innovation Learning Centre, Terms of Engagement at the Ontario Science Centre, by Lesley Lewis and Kevin von Apen 85 Chapter 7 Virtual Exhibitions 89 Sarah Hill 7.1. What is a Virtual Exhibition? 89 7.2. Why Develop a Virtual Exhibition? 90 7.3. Thinking About Digital Audiences 95 7.4. Virtual Exhibition Considerations 99 7.5. Virtual Exhibition Development Process 111 7.6. Tips for Smaller Museums that Want to go Digital 112 Case Study: Extending the Life of a Traveling Exhibition, Museum of International Folk Art, Santa Fe, United States 113 iv Contents 2211__00665577__0000aa__TTOOCC..iinndddd 44 1122//77//2211 11::1144 PPMM Chapter 8 Temporary Exhibitions 119 Maria Piacente and Katherine Molineux 8.1 Types of Exhibitions in a Temporary Exhibition Program 120 8.2 Managing a Temporary Exhibition Program 125 8.3 Making Space for Temporary Exhibitions 127 8.4 Public and Educational Programming 129 8.5 Marketing and Public Relations 129 8.6 Funding and Resourcing a Temporary Exhibition Program 130 8.7 Generating Revenue 131 Chapter 9 Traveling Exhibitions 133 Maria Piacente 9.1 Why Create a Traveling Exhibition Program? 134 9.2 Strategize for Success 135 9.3 Staff and Professional Resources 137 9.4 Loan Agreements 138 9.5 Designing and Preparing an Exhibition for Travel 139 9.6 Managing the Tour 141 9.7 Borrowers and Organizers 144 Case Study: Natural History Museum London’s Touring Exhibition Program, An Interview with Jan English, Head of Touring Exhibitions 145 Interview: Traveling Exhibitions in a Changing World, with Antonio Rodriguez, Chairman of the Board, International Committee for Exhibition Exchange (ICOM, ICEE) 148 PART IV: WHO? Chapter 10 Exhibitions and Diversity, Equality, Accessibility, and Inclusion 153 Maria Piacente and Karen Carter 10.1 Implications for Exhibitions 154 10.2 Reflections: Fulfillment of Our Promise 157 Case Study: Activating Change: DEAI, Community, and Evaluation, An Interview with Cheryl Blackman, Director of Museums and Heritage Services for the City of Toronto, Canada 160 Chapter 11 Curiosity and Motivation 165 Shiralee Hudson Hill and Barbara Soren 11.1 Cultivating Curiosity 165 11.2 Learning and Exhibitions 169 11.3 Understanding Audience Experiences, Motivations, and Preferences in Exhibitions 171 Contents v 2211__00665577__0000aa__TTOOCC..iinndddd 55 1122//77//2211 11::1144 PPMM Chapter 12 Evaluation 177 Gail Lord, Duncan Grewcock, Barbara Soren, and Jackie Armstrong 12.1 Measuring Success by Gail Lord 177 12.2 Before, During, and After: Front-End, Formative, Remedial, and Summative Evaluation by Duncan Grewcock 179 12.3 Qualitative and Quantitative Audience by Barbara Soren and Jackie Armstrong 187 Case Study: University of Michigan Museum of Natural History Front-End and Formative Visitor Study Using Multiple Methods by Barbara Soren 201 PART V: HOW? Chapter 13 Roles and Responsibilities 211 Maria Piacente 13.1 Who’s Involved in the Exhibition Process? 211 13.2 Teams and Committees 215 13.3 Contracting Expertise 217 13.4 Making Decisions 217 Case Study: Oakland Museum of California Exhibition Process with Valerie Huaco, Deputy Director and Chief Content Officer 218 Case Study: Roles and Responsibilities in a Small Museum: The Central Bank Museum of Trinidad and Tobago 221 Chapter 14 Preparing the Exhibition Brief 223 Maria Piacente and John Nicks 14.1 Formulating the Exhibition Concept 223 14.2 Exhibition Brief 226 Case Study: Canada Day 1 Traveling Exhibition 231 Chapter 15 Interpretive Planning 233 Maria Piacente 15.1 Preplanning, Research, and Visioning 236 15.2 Interpretive Strategy 237 15.3 Organizational and Thematic Frameworks 239 15.4 Organizational and Thematic Frameworks from around the World 241 15.5 Communication Objectives/Visitor Outcomes 248 15.6 Interpretive Plan 249 Case Study: University of Michigan Museum of Natural History, Exploring Michigan 250 Case Study: Capitol Visitor Center Exhibition Hall, Washington, DC: Excerpts from the Interpretive Plan 253 vi Contents 2211__00665577__0000aa__TTOOCC..iinndddd 66 1122//77//2211 11::1144 PPMM Chapter 16 Content Development 257 Lisa Wright 16.1 Research Planning 258 16.2 Collections Research and Selection 260 16.3 Exhibition Text by Patchen Barss 263 16.4 Image Research and Procurement 268 16.5 Hands-On Exhibits, Models, and Dioramas 273 16.6 Multimedia Exhibits 274 16.7 Subject Matter Experts 278 Case Study: Working with Subject Matter Experts: Canadian Museum of Immigration at Pier 21, Halifax, Canada 279 16.8 Communities and Content 282 Case Study: Creating with Community The First Peoples Exhibition at Bunjilaka Aboriginal Cultural Centre at Melbourne Museum, a Shared Endeavor of Museums Victoria and the Victorian Aboriginal Community 283 Case Study: Indigenous-Led Design and Content Development: Indigenous Peoples Garden, Assiniboine Park, Winnipeg, Manitoba 287 Chapter 17 Exhibition Design 289 Yvonne Tang and James Bruer 17.1 The Design Process 290 17.2 Exhibition Display Cases by Mike Chaplin 301 17.3 Lighting Design by Kevin Shaw 308 17.4 Green Design 314 Case Study: Exhibitions and Museums in India: Challenges and Opportunities by Uttiyo Bhattacharya 317 Chapter 18 Graphic Design 319 Mary Yacob and Jacqueline Tang 18.1 Semiotics in Design 319 18.2 Graphic Design Phases 321 18.3 Graphic Design Elements 323 18.4 Color 330 18.5 Imagery 333 18.6 Design Essentials 333 Chapter 19 Multimedia 335 Cory Timpson 19.1 Strategic Role 336 19.2 Types of Multimedia 337 19.3 Operationalizing Multimedia 351 Contents vii 2211__00665577__0000aa__TTOOCC..iinndddd 77 1122//77//2211 11::1144 PPMM Case Study: Rights of Passage Exhibition at Canadian Museum for Human Rights 356 Case Study: Mandela: Struggle for Freedom Traveling Exhibition 360 Chapter 20 Fabrication and Installation 363 Erich Zuern 20.1 Who Will Produce the Exhibition? 363 20.2 Design-Bid-Build or Design-Build: What’s the Difference? 364 20.3 Contracting 366 20.4 The Production Process 368 20.5 Tracking and Scheduling 375 20.6 Warranty 376 Case Study: Creative Contracting by the North Dakota Heritage Center & State Museum by Erich Zuern and Genia Hesser 377 Chapter 21 Financial Planning 379 Erich Zuern 21.1 Creating an Exhibition Budget 379 21.2 Direct Exhibition Costs 384 21.3 Related Exhibition Costs 386 21.4 Managing the Budget 387 Case Study: Budget Stretching with In-Kind Contributions 389 Chapter 22. Effective Exhibition Project Management 391 Robert LaMarre 22.1 The Role of Project Management and Why it is Needed 392 22.2 A Team Effort 392 22.3 Applying Project Management Methodology 394 22.4 Certifications and Continuous Learning 403 22.5 Completing the Tasks 403 Chapter 23 Conclusion: The Future of Exhibition-Making 405 Gail Dexter Lord Glossary 411 Select Bibliography 425 Index 437 About the Editor 457 About the Contributors 459 viii Contents 2211__00665577__0000aa__TTOOCC..iinndddd 88 1122//77//2211 11::1144 PPMM Foreword Gail Dexter Lord The foreword to the third edition of the Manual of Museum Exhibitions was written during Lord Cultural Resources’ fortieth anniversary. While writing Planning our Museums,1 which turned out to be the first book on museum planning, Barry Lord and I founded Lord Cultural Resources. The premise of that book was simple but new: “Museums are for people.” This idea quickly found support around the world because a new generation of museum workers, managers, leaders, and supporters had already decided that museums were for people and wanted to find systematic ways of implementing the idea through planning. And so, the idea grew into a series of museum manuals2 on planning, management, exhibitions, learning, and strategic planning. It gives me great pleasure to introduce this third edition of the Manual of Museum Exhibitions, which ushers in a new generation of museum leaders through the visionary and capable edito- rial direction of Maria Piacente, who has directed exhibitions and event projects for more than a quarter century. Maria has realized exhibitions in museums around the world, bringing an exceptional experience to this volume as reflected in the breadth of its contributors, range of topics, and level of practical detail. Above all, Maria brings a respect for cultural diversity, which is essential to the success of the museum exhibition as a communication medium. Thank you to Maria Piacente and the contributors to this new edition of the Manual of Museum Exhibitions, which is destined to be a classic. ix 2211__00665577--PPiiaacceennttee..iinnddbb 99 1122//77//2211 99::5566 AAMM