Managing Sustainability Managing Sustainability is a comprehensive guide to governing, leading, and managing a successful sustainability-focused business. Being a socially and environmentally responsible business is a worthy goal for many people; however, turning the goal into reality is a daunting process. This book takes a clear and practical approach to the “nuts- and-bolts” of achieving this goal, and covers steps to be taken by di- rectors and executives to create and implement appropriate strategies, policies, and management systems. It recognizes that corporate social responsibility (CSR) is like any other important management initiative and requires proactive leadership from the top of the organization. Key topics include: • Understanding how CSR is changing the traditional fiduciary duties of directors and officers • Developing and implementing internal governance instruments to provide a foundation for decision-making around CSR • Integrating CSR into the duties and responsibilities of the chief executive officer and other members of the C-suite team, as well as into their compensation arrangements • Conducting continuous audits and assessments of the sustainabil- ity governance and management framework using certification and rating systems to evaluate and improve CSR performance and effectiveness Current and aspiring leaders wishing to build a sustainability-centered business will appreciate the straightforward and actionable guidance offered by this book. Alan S. Gutterman is the Founding Director of the Sustainable Entrepre- neurship Project (www.seproject.org), a best-selling author of legal and business publications and a widely recognized business counselor. Managing Sustainability Alan S. Gutterman First published 2021 by Routledge 52 Vanderbilt Avenue, New York, NY 10017 and by Routledge 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN Routledge is an imprint of the Taylor & Francis Group, an informa business © 2021 Alan S. Gutterman The right of Alan S. Gutterman to be identified as author of this work has been asserted by him in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data Names: Gutterman, Alan S., 1955– author. Title: Managing sustainability / Alan S. Gutterman. Description: New York: Routledge, 2020. | Includes bibliographical references and index. | Identifiers: LCCN 2020028810 (print) | LCCN 2020028811 (ebook) | ISBN 9780367518554 (hardback) | ISBN 9780367518547 (paperback) | ISBN 9781003055440 (ebook) Subjects: LCSH: Social responsibility of business. | Industrial management—Environmental aspects. | Strategic planning—Environmental aspects. Classification: LCC HD60 .G88 2020 (print) | LCC HD60 (ebook) | DDC 658.4/083—dc23 LC record available at https://lccn.loc.gov/2020028810 LC ebook record available at https://lccn.loc.gov/2020028811 ISBN: 978-0-367-51855-4 (hbk) ISBN: 978-0-367-51854-7 (pbk) ISBN: 978-1-003-05544-0 (ebk) Typeset in Times New Roman by codeMantra Contents Preface vii 1 Governance, Leadership and Management 1 2 Sustainability in the Boardroom 13 3 Organizational Design for Sustainability 28 4 Strategic Planning for Sustainability 40 5 The CEO and Sustainability 49 6 Sustainability Executives 61 7 Sustainable Leadership 73 8 Management Systems 85 9 Ethical Management 99 10 Internal Sustainability-Related Codes and Policies 111 11 Organizational Culture and Sustainability 121 12 Sustainable Human Resources Management 134 13 Sustainable Technology Management 142 vi Contents 14 Reporting and Communications 154 15 Evaluating and Improving Sustainability Management 165 Index 177 Preface Corporate sustainability and corporate social responsibility (CSR) are like any other important management initiatives and require proactive leadership from the top of the organization. In fact, it is clear that the “tone at the top” is an important factor in the success or failure of any sus- tainability initiative and that the directors, executive officers and senior managers of the organization are uniquely positioned to act as internal champions of sustainability and proactively communicate with everyone in the organization on a daily basis about the impact of new environ- mental and social products, services and activities (e.g., philanthropic projects) and sustainability-related systems and processes. S ustainability requires a paradigm shift by organizations, pushing them to look beyond economic performance to consider the impact of their activities on the environment and society in which they operate and on stakeholders other than the owners of the organization; however, the pursuit of sustaina- bility relies on many of the same basic governance and management pro- cesses used everywhere in the business world (e.g., planning, acquiring and deploying resources, building products and systems and monitoring execution of day-to-day operations). At the same time, the emergence of corporate sustainability has fueled interest in new skill sets including sustainable leadership and ethical management. Being a socially and environmentally responsible business is a worthy goal for many people; however, turning the goal into reality is a daunting process. Successfully governing, leading and managing a sustainability- focused business begins with understanding the fundamental principles and activities associated with corporate governance, leadership and man- agement that are outlined in the opening chapter of this volume. Thereaf- ter we turn to a comprehensive menu of the subjects, issues and activities associated with sustainability governance and management to present and discuss the relevant research and suggestions for integrating sustainability into the practice of management. The table of contents for this volume serves as a valuable checklist for the steps that need to be taken: • Understanding how sustainability is changing the traditional fidu- ciary duties of directors and officers including the ascendance of the stakeholder-focused model viii Preface • Ensuring that the board of directors integrates environmental and social responsibility into the governance structure and the tradi- tional roles and responsibilities of directors • Designing and implementing an effective framework for board over- sight of sustainability and CSR and development and implementation of organizational strategies that integrate meaningful sustainability commitments and targets • Designing effective internal organizational structures and systems for managing sustainability initiatives and programs and support- ing sustainability and CSR commitments and expectations such as preparation and distribution of sustainability reports and stake- holder engagement • Integrating sustainability into the duties and responsibilities of the chief executive officer and other members of the C-suite team, as well as into their compensation arrangements, and developing job responsibilities and performance metrics for a new breed of sustain- ability executives • Understanding the leadership styles, behaviors and actions that have been identified as being the most effective for leading sustainability- focused initiatives • Implementing formal management systems relating to sustainability- related issues such as the environment, social responsibility and supply chain security and processes for collecting and analyzing in- formation to assess the performance and effectiveness of sustainability- related initiatives • Identifying and counseling directors, officers, managers and em- ployees on ethical issues that will arise as they discharge their re- sponsibilities with respect to sustainability and work to enhance and maintain the reputation of the organization • Developing and implementing internal governance instruments— codes, policies and procedures—to guide organizational members on their sustainability-related duties and responsibilities and provide a foundation for decision-making • Understanding the organizational changes that may be necessary in order to embed sustainability into the company’s organizational cul- ture and the important role that the practice of sustainable human resources management plays in that process • Understanding the relationship between technology management and sustainability and the importance of sustainable product design and use, sustainable manufacturing and sustainable information technology management • Understanding the role of sustainability reporting and communi- cations and developing the processes required for disseminating in- formation to stakeholders relating to the company’s sustainability initiatives Preface ix • Conducting continuous audits and assessments of the sustainability governance and management framework through the use of certifi- cation and rating systems in order to evaluate and improve sustain- ability performance and effectiveness The author hopes and anticipates that sustainability management will eventually converge into what is considered mainstream management principles and that every manager will apply the tools discussed in this book in the normal course of their activities. Although the coverage in this volume is extensive, it does not cover everything. For example, man- agers will need to be attentive to the actions of their value chain partners and invest time and resources in engaging with specific stakeholders in- cluding investors, workers, customers and members of the community in which the company operates. Consideration must be given to the role of businesses in respecting human rights, and sustainability performance is also becoming an important factor in capital raising activities as in- terest in impact investing accelerates. To learn more about each of these topics, as well as the subjects covered in this volume, visit the author’s Sustainable Entrepreneurship Project website (www.seproject.org). Ref- erence should also be made to the author’s volume on Sustainability and Corporate Governance, which is being published by Routledge contempo- raneously with this volume. Alan S. Gutterman Oakland, California September 2020