Managing Software Crisis: A Smart Way to Enterprise Agility

168 Pages·2018·4.68 MB·English

by  Sergey V. Zykov

Smart Innovation, Systems and Technologies 92
Sergey V. Zykov
Managing
Software Crisis:
A Smart Way to
Enterprise Agility
123
Smart Innovation, Systems and Technologies
Volume 92
Series editors
Robert James Howlett, Bournemouth University and KES International,
Shoreham-by-sea, UK
e-mail: [email protected]
Lakhmi C. Jain, University of Canberra, Canberra, Australia
Bournemouth University, UK;
KES International, UK
e-mails: [email protected]; [email protected]
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Sergey V. Zykov
Managing Software Crisis:
A Smart Way to Enterprise
Agility
123
Sergey V.Zykov
Higher Schoolof Economics
National Research University
Moscow
Russia
ISSN 2190-3018 ISSN 2190-3026 (electronic)
Smart Innovation,Systems andTechnologies
ISBN978-3-319-77916-4 ISBN978-3-319-77917-1 (eBook)
https://doi.org/10.1007/978-3-319-77917-1
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To God, my teachers, and my family
Foreword
As computers and machines have become increasingly intelligent and capable of
performing complex activities, the software that lies at the heart of every action is
under more pressure to deploy successfully each and every time it is called upon.
Yetcompaniesrushtheproductioncycleinordertobefirsttomarket;machinesare
called upon to operate in environments for which they were not designed; and
enterprises lose business with computer software crashes. The resulting unhappy
customers,expensive opportunitycosts, andpotentially unsafe operations haveled
toacrisisinsoftwareproduction.Thus,thisbookistimelyinaddressingoneofthe
most challenging problems in technology and one that is mostly hidden—devel-
oping reliable flexible software that works “out of the box.”
Indeed,softwaredevelopmenthasbeenstudiedfordecades.Projectmanagement
techniqueshavebeenappliedtothesoftwaredevelopmentlifecycleandhaveledto
recommendationsformethodssuchaswaterfall,agile,object-oriented,scrum,lean,
iterative. However, rather than focusing on a single method, this book takes a
broader approach and investigates software production complexity resulting from
the interplay between software quality characteristics, technological factors, and
human-related factors. Issues and best practices for software development are
illustrated with case studies.
This book will be a valuable and thought-provoking read for anyone interested
in software development. The authors are experts who have studied both the
problemsandthesuccessesassociatedwithsoftware. Theircombinedwisdomwill
benefit the community and hopefully contribute to better software in the future.
Baltimore, MD, USA Dr. Gloria Phillips-Wren, Ph.D.
Professor and Chair
Department of Information Systems
Law and Operations
The Sellinger School of Business and Management
Loyola University Maryland
vii
Acknowledgements
I would like to thank the colleagues of mine who essentially contributed to this
book. They clarified initially vague ideas and helped with translation, copyediting,
proofreading, diagramming, etc. Many of them are the students who did their
master/Ph.D. theses under my supervision. Some of their papers findings and
takeaways were transformed and included into this book as case studies on agility
improvement and crisis responses. They are: Vlad Abdulmianov, Eunice Agyei,
Artem Aslanyan, Vera Ermakova, Nikita Fomichyov, Ramis Gabeydulin, Prof.
Alexander Gromoff, Alexandra Gureeva, Mikhail Kupriyanov, Maria Mamontova,
Dinara Nikolaeva, Isheyemi Olufemi, Victor Rotari, Gaurav Sharma, Grigory
Shilin, Alexander Sivtsov, and Sabina Supibek.
IwouldliketothanktheSpringerexecutiveeditorDr.ThomasDitzingerandthe
Springer project coordinator for books production Mr. Ayyasamy Gowrishankar,
for their continuous availability and prompt assistance.
Inaddition,Iwouldliketoexpressmydeepappreciationandsinceregratitudeto
the editors in chief of the Springer series in Smart Innovation, Systems and
Technologies, Prof. Lakhmi C. Jain and Prof. Robert J. Howlett, for their coop-
erative efforts in supporting my initiative.
ix
Contents
1 The Agile Way . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Introduction: Adjustment for Agility . . . . . . . . . . . . . . . . . . . . . . 1
1.2 What Is Agility?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 The Story of Russian Bridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3.1 Why Is the Number of Bridges so Small in Russia? . . . . . 8
1.3.2 Bridge Collapses in Russia. . . . . . . . . . . . . . . . . . . . . . . . 10
1.3.3 Building the Kerch Bridge in Crimea . . . . . . . . . . . . . . . . 11
1.4 Digital Transformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4.1 Transparent Voting Platform Based on Blockchain . . . . . . 11
1.4.2 Decentralized Applications. . . . . . . . . . . . . . . . . . . . . . . . 16
1.5 Architecting for Agility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1.5.1 Sentiment Analysis System Based on Events Feedback . . . 17
1.6 Conclusion: How Agile Way Works . . . . . . . . . . . . . . . . . . . . . . 27
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2 Agile Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.1 Introduction: Communication Agility. . . . . . . . . . . . . . . . . . . . . . 35
2.2 Why Languages? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2.3 Making Processes Communicate . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.4 Developing an Embedded System . . . . . . . . . . . . . . . . . . . . . . . . 54
2.5 Conclusion: How Languages Work . . . . . . . . . . . . . . . . . . . . . . . 62
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
3 Agile Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
3.1 Introduction: What Is an Agile Service?. . . . . . . . . . . . . . . . . . . . 65
3.2 The Microservice Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
3.3 Enterprise Microservices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
3.4 Bank Microservices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
3.5 CRM Microservices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
3.5.1 Analysis of Existing Solutions . . . . . . . . . . . . . . . . . . . . . 89
xi
xii Contents
3.6 Cloud Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
3.6.1 Process Modeling for Virtual Machines in Clouds. . . . . . . 90
3.6.2 Information Process Model. . . . . . . . . . . . . . . . . . . . . . . . 92
3.6.3 Optimization of Virtual Machine Configuration. . . . . . . . . 95
3.6.4 Experimental Design of Automatic Virtual Machine
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
3.6.5 Conditions, Objects and Order of Testing . . . . . . . . . . . . . 98
3.6.6 Analysis of Testing Results . . . . . . . . . . . . . . . . . . . . . . . 101
3.7 Conclusion: How Services Work. . . . . . . . . . . . . . . . . . . . . . . . . 103
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
4 Agile Patterns and Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
4.1 Introduction: Why Agile Patterns and Practices?. . . . . . . . . . . . . . 107
4.2 Agile Knowledge Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
4.3 Open Education Metadata Warehouse . . . . . . . . . . . . . . . . . . . . . 118
4.4 Aircraft Communication System . . . . . . . . . . . . . . . . . . . . . . . . . 125
4.5 Conclusion: How Patterns and Practices Work . . . . . . . . . . . . . . . 132
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Conclusion: Agility Revisited: What, Why and How ... .... ..... .... 135
Glossary.. .... .... .... .... ..... .... .... .... .... .... ..... .... 139
Index .... .... .... .... .... ..... .... .... .... .... .... ..... .... 151