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Anna Visvizi Orlando Troisi   Editors Managing Smart Cities Sustainability and Resilience Through Effective Management Managing Smart Cities · Anna Visvizi Orlando Troisi Editors Managing Smart Cities Sustainability and Resilience Through Effective Management Editors AnnaVisvizi OrlandoTroisi InstituteofInternationalStudies DepartmentofManagementandInnovation SGHWarsawSchoolofEconomics Systems Warsaw,Poland UniversityofSalerno Fisciano,Italy EffatCollegeofBusiness EffatUniversity Jeddah,SaudiArabia ISBN978-3-030-93584-9 ISBN978-3-030-93585-6 (eBook) https://doi.org/10.1007/978-3-030-93585-6 ©TheEditor(s)(ifapplicable)andTheAuthor(s),underexclusivelicensetoSpringerNature SwitzerlandAG2022 Thisworkissubjecttocopyright.AllrightsaresolelyandexclusivelylicensedbythePublisher,whether thewholeorpartofthematerialisconcerned,specificallytherightsoftranslation,reprinting,reuse ofillustrations,recitation,broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,and transmissionorinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilar ordissimilarmethodologynowknownorhereafterdeveloped. Theuseofgeneraldescriptivenames,registerednames,trademarks,servicemarks,etc.inthispublication doesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevant protectivelawsandregulationsandthereforefreeforgeneraluse. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthisbook arebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsor theeditorsgiveawarranty,expressedorimplied,withrespecttothematerialcontainedhereinorforany errorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregardtojurisdictional claimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Preface Theideabehindthebookwasbornoutofourconversationsandjointresearchandthe resultingrecognitionthatintheotherwiserichdebateonsmartcitiesseveraltopics requireamorethoroughinsight.Anothersetofconsiderationsthatwehadderived fromtherecognitionthatalltoofrequentlytheideasthatresearchersandacademics haveandframethroughtheirpublicationsdonotreachthedecisionmakers.Clearly, agapincommunicationexistsbetweenthecommunitiesofresearchersanddecision makers.Thisbooksoughttoaddressthisissuebymakingresearchonsmartcities handyandunderstandabletodecisionmakers.Thereferencetoeffectivemanagement employedinthetitleofthebookismeanttohighlightthecentralityofmanagement and managerial skills in the context of boosting collaboration, entrepreneurship, employment, participation, inclusion, and co-creation in the smart city. In other words,whiletechnologyiscrucial,itistheabilitytoapplyitconsciouslyandeffi- ciently,e.g.throughefficientmanagementtechniques,thatdrivesthetransformation ofcitiestosmartcitiesinamannerconducivetotheirsustainabilityandresilience. ThisbookwouldnotbepossiblewithoutthePublisherandthePublishingteam, who,onceagain,provedtobeoneofthekindestandthemostprofessionalonthe market.Inthiscontext,ourpersonal‘thankyou’isextendedtoDr.HisakoNiko.We areindebtedtoher.Wewouldalsoliketoexpressourgratitudetothereviewerswho offeredveryusefulinsightsintohowthebook’scontentcouldbeimproved.Finally, we would like to thank the contributing authors for their hard work and patience throughoutthelengthyprocessofeditingthisvolume. Warsaw,Poland AnnaVisvizi Fisciano,Italy OrlandoTroisi Acknowledgments Researchreportedinthisbookhasbeenconductedinpartialimplementation oftheNationalScienceCenter(NCN),Poland,GrantNumber2020/39/B/HS4/00579,titled:Smart cities:Modelling,IndexingandQueryingSmartCityCompetitiveness. v Contents Effective Management of the Smart City: An Outline ofaConversation .................................................. 1 AnnaVisviziandOrlandoTroisi ManagingInfrastructureAccessibilityandUsabilityintheSmart City A Smart City Initiative for Participatory Urban Accessibility PlanningandManagement ......................................... 13 RaquelPérez-delHoyo, MaríaDoloresAndújar-Montoya, HiginioMora,VirgilioGilart-Iglesias,andRafaelMollá-Sirvent TowardsaSmartCityintheTropics:TheMalaysianApproach ........ 31 MarekKozlowskiandYusnaniMohdYusof AReviewofChargingSchemesandMachineLearningTechniques forIntelligentManagementofElectricVehiclesinSmartGrid ......... 51 SaeedMianQaisarandNehalAlyamani Managing Safety and Security in the Smart City: Covid-19, EmergenciesandSmartSurveillance ................................ 73 OrlandoTroisi,MohamadKashef,andAnnaVisvizi SmartSportArenasMakeCitiesSmarter ............................ 89 AlessandroBaroncelliandMassimoRuberti ManagingBusinessandEntrepreneurshipintheSmartCity Crowdfunding as a Smart Finance and Management Tool: Institutional Determinants and Well-Being Considerations. EvidencefromFourCentralandEasternEuropeanCountries ......... 107 MinaFanea-IvanoviciandMarius-CristianPana˘ vii viii Contents The Role of Smart Cities in Stimulating and Developing Entrepreneurship ................................................. 139 Laura-DianaRaduandAnaIolandaVoda Smart-Social Business Cities: The Evolution, Concepts, andDeterminants ................................................. 159 XhimiHysa,AlbaKruja,TimothyHagen,andEsmirDemaj ManagingParticipation,RepresentationandCo-creationinthe SmartCity Social Accountability of Local Governments in Smart Cities: AMultipleCaseStudy ............................................. 181 FrancescaLoiaandGennaroMaione HowtoImproveSocialParticipationofSeniorCitizensThorough ICTs:ATechno-DemographicChallengeforanEffectiveSmart City .............................................................. 199 StefanoPoli,MauroPalumbo,andStefaniaOperto Stakeholder-Based Management of Smart Cities: The Case ofBrussels ........................................................ 213 SamediHeng, DelphineCheng, KonstantinosTsilionis, andYvesWautelet CulturePoweredbyBlockchaininSmartCities ...................... 231 RadosławMalik,AnettaAnnaJanowska,andKatarzynaCiupa The Evolution of the Smart City in Italy: An Empirical InvestigationontheImportanceofSmartServices .................... 249 AntonioBottiandAntonellaMonda ManagingEmergenciesThroughResilience:TheCaseofTurin SmartCity ........................................................ 265 MaraGrimaldi Circular Practices with a Public Driven Local Development Processes ......................................................... 283 GiuseppeRoccasalva Editors and Contributors AbouttheEditors AnnaVisvizi,Ph.D.(drhab.)InstituteofInternationalStudies(ISM),SGHWarsaw SchoolofEconomics,Warsaw,Poland&EffatCollegeofBusiness,EffatUniversity, Jeddah,SaudiArabia.Herresearchinterestsincludeissuesunfoldingattheintersec- tionofpolitics,economicandICT,whichtranslatesinherresearchonsmartcities andappliedaspectsofICT. Orlando Troisi, Ph.D. Associate Professor, University of Salerno, Fisciano, Italy. His research interests include strategic management including governance and marketing;knowledgeandinformationmanagement. Contributors NehalAlyamani EffatUniversity,Jeddah,SaudiArabia MaríaDoloresAndújar-Montoya Department of Building Sciences and Urbanism,UniversityofAlicante,Alicante,Spain AlessandroBaroncelli UniversitàCattolicadelSacroCuore,Milan,Italy AntonioBotti Department of Business Science, Management & Innovation Systems,UniversityofSalerno,Fisciano,Italy DelphineCheng KULeuven,Leuven,Belgium KatarzynaCiupa SGHWarsawSchoolofEconomics,Warsaw,Poland EsmirDemaj EPOKAUniversity,Tirana,Albania MinaFanea-Ivanovici Department of Economics and Economic Policies, The BucharestUniversityofEconomicStudies,Bucharest,Romania ix x EditorsandContributors VirgilioGilart-Iglesias DepartmentofComputerScienceTechnologyandCompu- tation,UniversityofAlicante,Alicante,Spain MaraGrimaldi Department of Business Science, Management & Innovation Systems,UniversityofSalerno,Fisciano,Italy TimothyHagen EPOKAUniversity,Tirana,Albania SamediHeng UniversitédeLiège,Liège,Belgium XhimiHysa EPOKAUniversity,Tirana,Albania AnettaAnnaJanowska SGHWarsawSchoolofEconomics,Warsaw,Poland MohamadKashef EffatUniversity,Jeddah,SaudiArabia MarekKozlowski FacultyofDesignandArchitecture,UniversityPutraMalaysia, SeriKembangan,Malaysia AlbaKruja EPOKAUniversity,Tirana,Albania FrancescaLoia DepartmentofEconomics,ManagementandInstitutions,Univer- sityofNaples‘FedericoII’,Naples,Italy GennaroMaione Department of Business Science—Management & Innovation Systems,UniversityofSalerno,Fisciano,Italy RadosławMalik InstituteofInternationalStudies(ISM),SGHWarsawSchoolof Economics,Warsaw,Poland RafaelMollá-Sirvent DepartmentofComputerScienceTechnologyandCompu- tation,UniversityofAlicante,Alicante,Spain AntonellaMonda Department of Business Science, Management & Innovation Systems,UniversityofSalerno,Fisciano,Italy HiginioMora Department of Computer Science Technology and Computation, UniversityofAlicante,Alicante,Spain StefaniaOperto UniversityofGenova,Genoa,Italy MauroPalumbo UniversityofGenova,Genoa,Italy Marius-CristianPana˘ Department of Economics and Economic Policies, The BucharestUniversityofEconomicStudies,Bucharest,Romania StefanoPoli UniversityofGenova,Genoa,Italy RaquelPérez-delHoyo Department of Building Sciences and Urbanism, Univer- sityofAlicante,Alicante,Spain SaeedMianQaisar EffatUniversity,Jeddah,SaudiArabia EditorsandContributors xi Laura-DianaRadu Accounting, Business Information Systems and Statistics Department, Faculty of Economics and Business Administration, Alexandru Ioan CuzaUniversity,Iasi,Romania GiuseppeRoccasalva DepartmentofArchitectureandDesign(DAD),Polytechnic ofTurin,Turin,Italy MassimoRuberti UniversitàCattolicadelSacroCuore,Milan,Italy OrlandoTroisi DepartmentofManagement&InnovationSystems,Universityof Salerno,Fisciano,Italy KonstantinosTsilionis KULeuven,Leuven,Belgium AnnaVisvizi Institute of International Studies (ISM), SGH Warsaw School of Economics,Warsaw,Poland; EffatCollegeofBusiness,EffatUniversity,Jeddah,SaudiArabia AnaIolandaVoda SocialScienceandHumanitiesResearchDepartment,Institute ofInterdisciplinaryResearch,AlexandruIoanCuzaUniversity,Iasi,Romania YvesWautelet KULeuven,Leuven,Belgium YusnaniMohdYusof Centre for Advanced Research, University Brunei Darus- salam,BandarSeriBegawan,Brunei

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