Managing Service, Education and Knowledge Management in the Knowledge Economic Era: Proceedings of the Annual International Conference on Management ... & Vladimir State University, Vladimir, Russia

239 Pages·2017·2.47 MB·English

by  Filimonova

MANAGING SERVICE, EDUCATION AND KNOWLEDGE MANAGEMENT
IN THE KNOWLEDGE ECONOMIC ERA

PROCEEDINGS OF THE 2016 INTERNATIONAL CONGRESS ON MANAGEMENT AND
TECHNOLOGY IN KNOWLEDGE, SERVICE, TOURISM & HOSPITALITY (SERVE 2016), JAKARTA,
INDONESIA & VLADIMIR STATE UNIVERSITY, VLADIMIR, RUSSIA, 8–9 OCTOBER 2016
Managing Service, Education and
Knowledge Management in the
Knowledge Economic Era
Editors
Ford Lumban Gaol
Bina Nusantara University, Jakarta, Indonesia
Natalia Filimonova
Vladimir State University, Russia
Fonny Hutagalung
University of Malaya, Malaysia
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ISBN: 978-1-138-03517-1 (Hbk)
ISBN: 978-1-315-26914-6 (eBook)
Managing Service, Education and Knowledge Management
in the Knowledge Economic Era – Lumban Gaol et al. (Eds)
© 2017 Taylor & Francis Group, London, ISBN 978-1-138-03517-1
Table of contents
Preface ix
Management of innovative development (on the example of tourism in the Pskov region) 1
L.P. Goncharenko, S.A. Sybachin, S.V. Valeeva & S.V. Horshikyan
Assessment of immaterial resources as an innovation tool of long-term social and economic
regional development 7
A.A. Yussuf, R.N. Fedosova & T.V. Starikova
Development of regional forest potential of Russia in the context of bio-economic trend 13
S.V. Makar & A.V. Yarasheva
Practical tools for the assessment of strategic risk factors of entrepreneurial activity 19
Y.V. Kuznetsov, N.V. Kapustina & E.V. Maslova
The impact of human resource management on customer loyalty in the hotel industry
in Russia 23
U.V. Kuznetsov, E.V. Melyakova & N.G. Kizyan
Conformity assessment of concession agreements model to parameters of investment projects
in transport infrastructure area 29
P.N. Zakharov, J.A. Zakharova & K.V. Nazvanova
Instruments for the implementation of import substitution strategy in the agro-industrial complex 33
V.P. Tretyak, O.A. Anichkina & K.G. Abazieva
Enterprise integration in the network electronic market: Choice of the Internet-project
implementation directions 37
N.M. Fomenko
Philosophy of ancient towns’ economy development evidence from Suzdal, a Russian town 41
N.V. Rodionova & A.D. Shapovalova
Dynamic model of the economic and social system control 47
V.E. Krylov
Factors determining whether industrial parks are successful or not 53
S.N. Kuznetsova, E.V. Romanovskaya, Y.S. Potashnik, N.E. Grechkina & A.P. Garin
Methodological solutions for the production of a new product 59
V.P. Kuznetsov, E.P. Garina, N.S. Andriashina, E.P. Kozlova & S.N. Yashin
State instruments choice for strategic planning in Russian regions 65
A.N. Ryakhovskaya, D.I. Ryakhovsky & M.V. Erhov
Harmonization of the tax portfolio of an organization by means of situational
matrix modeling 69
I.V. Frolova, T.V. Matytsyna, T.G. Pogorelova & E.A. Likhatskaya
Assessment of business activity impact on national stock market indices 75
O. Loseva & M. Fedotova
Innovative development of a region: Growth pole approach 81
O. Goiher, A. Posazhennikov, A. Loginov, O. Arkadeva & A. Danilov
v
The methodical approach to the assessment of regional innovation and investment processes 87
O.A. Donichev, S.A. Grachev, D.Yu. Fraymovich & A.K. Kholodnaya
Development of public–private entrepreneurship projects 93
N.Y. Omarova, M.M. Omarov & V.A. Shultsev
Methodology of e-economy infrastructure research 99
T.N. Beliatskaya & V.S. Knyazkova
Assessment of factors influencing the quality of human resources 105
M.V. Rakhova, S.A. Grachev, M.A. Gundorova & M.I. Zakirova
Impact of industrial policy on the competiveness of high-technology businesses 111
N.N. Polzunova, N.M. Filimonova, M.Y. Malkerov, O.S. Starostina & I.S. Polzunov
Effectiveness of innovations in the process of complex industrial and domestic waste
utilization in Vladimir region as a source of raw materials for the modern construction sector 117
I.A. Gandelsman, L.V. Zakrevskaya & I.V. Kozlov
Values of modern youth and state youth policy 121
N.V. Morgunova, R.V. Morgunova & I.A. Zaytseva
Influence of the state support on the development of small and medium-size
entrepreneurship of the Vladimir region 127
T.N. Kashitsina, E.S. Lovkova & S.M. Basharina
Predictive analysis of the tourism hospitality development in Slovakia 131
A. Antonyová, P. Antony & B. Soewito
Urban areas as educational tourism destinations 137
A.R. Lebedev
Methodological aspects of forming a regional benchmarking partnership 141
A.E. Panyagina
Current barriers of innovation development of Russian entrepreneurship 145
I.B. Teslenko, A.G. Bezdudnaya & A.M. Gubernatorov
The role of innovations in the modern economy and their economic essence 151
L.I. Pugina, N.V. Chaikovskaya & D.V. Chaikovsky
Problems of establishment and development of start-ups in Russia 155
I.B. Teslenko & O.B. Digilina
Rise and development of the ecosystem of innovative entrepreneurship in Russia 161
O.A. Kornilova & N.V. Abdullayev
Exploring the appeals used in creative advertising: A conceptual theory 167
A.R. Rushdan, I. Zulkifli & F.D. Hutagalung
Innovative thinking as a factor in the establishment of an innovation-based economy in
Russia: Spiritual and moral aspects 173
N.V. Manuilov, S.Z. Mekhdiev, T.A. Iskyanderova & I.N. Novokupova
Contemporary regional planning in Russia: Systemic problems and development issues 177
I.I. Saveliyev & T.A. Iskyanderova
Employees’ personal potential as the main factor of the innovation activity
of a Russian organisation 181
R.N. Fedosova, Yu.I. Petrova, Ye.V. Rodionova & Yu.Ye. Galkina
Analysis of the current situation of the production structure of the dairy industry
of the Russian Federation regions: Optimization reserves 185
G.V. Jazev, J.F. Anoshina & V.P. Tretyak
Competitive differentiators of money-and-credit institutions of modern Russia 191
N.A. Amosova, A.Yu. Kosobutskaya, U.I. Treshevski & A.V. Lodyshkin
vi
Environmental activities in Indonesian Islamic commercial banks’ corporate social responsibility 199
Y. Andriansyah, A. Sugeng & M. Iqbal
Impact of small business sector on quality of life in Russian regions 207
D. Clark & N. Filimonova
Model of innovation activities situation in regions 215
S.V. Shtebner, Y.N. Kochetova, M.A. Shumilina & M.I. Lapshina
Factors reducing a company’s value in the system of internal financial control 221
S.R. Dreving & L.Y. Khrustova
Author index 227
vii

Managing Service, Education and Knowledge Management
in the Knowledge Economic Era – Lumban Gaol et al. (Eds)
© 2017 Taylor & Francis Group, London, ISBN 978-1-138-03517-1
Preface
Managing service, education and knowledge management in the Knowledge Economic Era are all impor-
tant factors. Managing service focuses on optimizing the service-intensive supply chains that are integrated
into supply chain management at the intersection between the actual sales and the customer using infor-
mation technology. Information technology is an important necessity in this era of globalization, when
any organization without IT is considered incomplete. Information management, service management
and web intelligence are important components of IT technology, which are now playing an increasingly
important role in modern society. In short, information management is the collection and management of
information from one or more sources and the distribution of that information to one or more audiences,
which control the planning, structure and organization, controlling, processing, evaluating and reporting
of information activities in order to meet client objectives and enable corporate functions in the delivery
of information. Especially in the field of education, IT systems are being used more and more frequently
in teaching and learning.
The SERVE conference and the resultant conference proceedings provide a platform for all research-
ers, enterprisers and students to exchange new ideas and application experiences face to face, to establish
business or research relations and to find global partners for future collaboration. The research topics
addressed cover every discipline in all fields of social science, economics and arts. The conference topic
areas especially focus on such disciplines as language, cultural studies, economics, behavior studies, politi-
cal sciences, media and communication, psychology and human development.
We do hope that this book will have a positive impact on the social sciences, including the disciplines
of education, psychology, tourism and knowledge management.
Best regards,
Ford Lumban Gaol
Bina Nusantara University, Indonesia
Natalia Filimonova
Vladimir State University, Russia
Fonny Hutagalung
University of Malaya, Malaysia
ix