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Managing Psychosocial Hazards and Work-Related Stress: International Insights for U.S. Organizations PDF

213 Pages·2022·11.722 MB·English
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‘This is a chronicle of possibilities for U.S. workers and employers. Cobb’s encyclopedic roadmap makes crystal clear what can and should be done. There is an international research-d riven explosion of laws, codes, ordinances, and guides screaming that attention be paid to harmful psy- chosocial hazards (PSH) in workplaces. Numerous Occupational Health and Safety (OHS) agencies and professionals around the world are advo- cating for the inclusion of workers’ psychological health in the list of employers’ responsibilities, an expansion of the duty of care as currently practiced in the United States. Rather than targeting workers for fixing, the book details that much of the rest of the world focuses on how to identify and mitigate work environment problems that create psycho- logical injuries to workers. This wonderful book throws down the gauntlet to challenge the United States to follow the paths of Nordic countries, Ireland, Spain, the United Kingdom, Canada, Australia, Mexico, Japan, and developing countries, which have implemented ILO and ISO guidelines. The most innovative advances are attention to loneliness (United Kingdom), making return to work safer (South Australia), death from overwork (Japan), and a requisite disconnection from work outside work hours as enforced by several nations. Solutions do exist to take on the scourge of psychosocial hazards that are ignored in the United States. Will employers here volun- tarily redesign work in response to the pandemic to align themselves with their international counterparts? This book refutes the proffered excuse that they could not know what to do.’ Gary Namie, Ph.D., Co- founder and Director, Workplace Bullying Institute ‘This is an incredibly rich primer for US organizations about the nature and seriousness of psychosocial hazards as a major occupational health and safety risk. Using clear and accessible language, Cobb makes the case for the elevation of psychosocial hazards as an even more powerful driver than the physical hazards of work-r elated stress and the impact on employee and thus organizational health and wellbeing. Grounded in an examination of prevention and mitigation approaches of a number of countries, Cobb identifies specific steps that US companies can and should take to help their employees, and thus their organizations, to thrive.’ Loraleigh Keashly Ph.D., Professor, Communication; Associate Dean, Curricular and Student Affairs, College of Fine, Performing and Communication Arts; Distinguished Service Professor, Wayne State University ‘Ellen Pinkos Cobb has built on her global comprehension of employment law and policy to offer a smart analysis of psychosocial hazards in the modern American workplace and how to respond to them. This welcome framing of health, mistreatment, and stress at work ultimately prevails upon U.S. employers to embrace a fuller duty of care for their workers. Especially when one adds COVID- 19 to the “pre- existing conditions” confronting the world of work, this book arrives at an opportune time.’ David C. Yamada, Professor of Law and Director, New Workplace Institute, Suffolk University Law School, Boston, MA Managing Psychosocial Hazards and Work- Related Stress in Today’s Work Environment Today’s evolving world of work makes it imperative for employers to manage psychosocial hazards (PSH) and risks leading to work- related stress. This book contains essential, general, and country-s pecific infor- mation and templates for the successful management of hazards to pre- vent psychological harm in the workplace. Acknowledged as global issues affecting all workers and industries, PSH are work factors that have the potential to lead to physical or psy- chological injury and stress, relating to how work is designed, organized, and managed, and to work relationships and interactions. This book advances the idea that management of PSH, and psychological health and safety, is part of the duty of care of today’s responsible and eth- ical employers to employees, and that U.S. employers should recognize this responsibility. Clear and easy to follow, this guide presents com- prehensive information on addressing PSH, discussing measures taken internationally (laws, guidance, and resources from Europe, Canada, Mexico, Australia, and Japan), and a new global standard on psycho- logical health and safety at work. (Note: At times within this book, and Part II in particular, punctuation may be added to quoted provisions for ease of reading and for consistency.) Practitioners and students in the fields of management, occupational health and safety, human resource management, ethics and compliance, occupational health psychology, and organizational psychology will come away with a deeper understanding of the importance of PSH and their management. Ellen Pinkos Cobb is an attorney, author, and subject matter expert on international workplace bullying and harassment laws, with many years of experience working in the international occupational health and safety and U.S. employment discrimination areas. This book is her third with Routledge; she has previously published International Sexual Harassment Laws for the Multinational Employer (2020) and Workplace Bullying and Harassment: New Developments in International Law (2017). Much of this book was written as a 2020–2 021 Visiting Researcher at Bentley University’s Hoffman Center for Business Ethics. Managing Psychosocial Hazards and Work- Related Stress in Today’s Work Environment International Insights for U.S. Organizations Ellen Pinkos Cobb Cover image: © Brian A Jackson (Getty Images) First published 2022 by Routledge 605 Third Avenue, New York, NY 10158 and by Routledge 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN Routledge is an imprint of the Taylor & Francis Group, an informa business © 2022 Ellen Pinkos Cobb The right of Ellen Pinkos Cobb to be identified as author of this work has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging- in- Publication Data Names: Cobb, Ellen Pinkos, 1958– author. Title: Managing psychosocial hazards and work-related stress in today’s work environment : international insights for U.S. organizations / Ellen Pinkos Cobb. Description: New York, NY : Routledge, 2022. | Includes bibliographical references and index. | Identifiers: LCCN 2021059870 | ISBN 9781032034508 (hbk) | ISBN 9781032034485 (pbk) | ISBN 9781003187349 (ebk) Subjects: LCSH: Job stress–United States. | Work–Psychological aspects. | Work environment–Psychological aspects. | Occupational health services– United States. | Industrial safety–Psychological aspects. Classification: LCC HF5548.85 .C63 2022 | DDC 158.7/2–dc23/eng/20220120 LC record available at https://lccn.loc.gov/2021059870 ISBN: 9781032034508 (hbk) ISBN: 9781032034485 (pbk) ISBN: 9781003187349 (ebk) DOI: 10.4324/ 9781003187349 Typeset in Sabon by Newgen Publishing UK Contents Preface xiii PART I Work- related Stress, Psychosocial Hazards, and the U.S. Workplace 1 1 Today’s World of Work: Work- related Stress and Psychosocial Hazards 3 Terminology and Global Definitions of Work- related Stress and Psychosocial Hazards 3 Definitions of Psychosocial Factors, Psychosocial Hazards, and Psychosocial Risks 6 Relationship Between Psychosocial and Physical Hazards 9 2 Psychosocial Hazard Specifics 14 Psychosocial Hazards and Risks: An International Compilation 14 On the Flip Side: Traits of a Positive Psychosocial Environment 19 3 Why the Psychosocial Environment Matters 23 Effects on Employees 23 Effects on the Organization 25 4 Occupational Health and Safety Basics, and Today’s Evolving Framework and Scope 29 Plan, Do, Check, Act: A Brief Primer for the Non- OHS Professional 29 Assessing Risk 31 viii Contents Today’s Evolving OHS Framework 31 Risk- management Framework 32 Psychosocial Hazards in OHS 33 5 More Progress on Psychosocial Hazards Necessary in the United States 35 Lack of Sufficient Attention to PSH 35 Psychosocial Issues Associated with Worker Safety and Health 37 Limitation: Employer’s Duty of Care in the United States Only for Physical Hazards 38 National Institute for Occupational Safety and Health and Total Worker Health 39 Other U.S. Agencies and Organizations 41 Coincidence? The United States is an Outlier in Terms of Workplace Bullying Laws 42 Why U.S. Employers Should Care About Managing Psychosocial Hazards and Work- related Stress 44 PART II International Insights and Examples 47 6 Management of Psychosocial Hazards in Europe 49 Work- related Stress and Psychosocial Hazards in Europe 49 The Employer’s Duty of Care 50 Relevant EU Legislative and Non- legislative Instruments and Surveys 51 7 Nordic Countries and Belgium: Psychosocial Hazards as an Umbrella Term 56 Nordic Countries 56 The Netherlands 60 Belgium 60 Belgian Tools and Guides 62 8 Work– Life Balance 64 The Right to Disconnect 64 Spain’s Law on Remote Work 67 Burnout: A Global Problem 69 Contents ix 9 The United Kingdom: Measures to Address Work- related Stress 73 Assessing Work- related Stress 73 Health and Safety Executive Management Standards 74 Unions and Tackling Workplace Stress Using the HSE Management Standards 79 A Word About Loneliness 80 10 Mexico Mandates Protection from Workplace Psychosocial Risks 83 Mexico’s Nom- 035 on Psychosocial Risks 83 Lack of Sleep as a Risk Factor 88 11 Canada: National Standard for Psychological Health and Safety in the Workplace 92 The National Standard of Canada for Psychological Health and Safety in the Workplace 92 The Psychological Health and Safety Management System (PHSMS) 94 Measuring Progress and Managing Change 96 Standard- related Statistics and Case Studies Implementing the Standard 97 Tools and Resources for Implementing the Standard 98 Union and Management Cooperation: Workplace Strategies for Mental Health 99 12 Australia’s Steps to Address Psychological Health and Safety at Work 102 Work- related Stress 102 Workplace Health and Safety Laws and Steps to Address Psychological Health at Work 102 The Boland Report: Psychological Health Identified as Priority Issue 103 Safe Work Australia: National Guidance on Work- related Psychological Health and Safety 105 New South Wales Code of Practice on Managing Risks to Psychological Health 112 WorkSafe Victoria Preventing and Managing Work- related Stress: A Guide for Employers 113 SafeWork SA’s People at Work Tool: Validated Psychosocial Risk Assessment Tool 114 Other Relevant Developments 115

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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.