Managerial excellence: McKinsey award winners from the Harvard business review, 1980-1994 PDF
Preview Managerial excellence: McKinsey award winners from the Harvard business review, 1980-1994
Managerial Excellence : McKinsey Award Winners From the Harvard Business title: Review, 1980-1994 Harvard Business Review Book Series author: publisher: Harvard Business School Press isbn10 | asin: 087584670X print isbn13: 9780875846705 ebook isbn13: 9780585232140 language: English subject Management, Industrial management. publication date: 1996 lcc: HD31.M293934 1996eb ddc: 658 subject: Management, Industrial management. Page i Managerial Excellence Page ii The Harvard Business Review Book Series Designing and Managing Your Career, Edited by Harry Levinson Ethics in Practice: Managing the Moral Corporation, Edited with an Introduction by Kenneth R. Andrews Managing Projects and Programs, With a Preface by Norman R. Augustine Manage People, Not Personnel: Motivation and Performance Appraisal, With a Preface by Victor H. Vroom Revolution in Real Time: Managing Information Technology in the 1990s, With a Preface by William G. McGowan Strategy: Seeking and Securing Competitive Advantage, Edited with an Introduction by Cynthia A. Montgomery and Michael E. Porter Leaders on Leadership: Interviews with Top Executives, Edited with a Preface by Warren Bennis Seeking Customers, Edited with an Introduction by Benson P. Shapiro and John J. Sviokla Keeping Customers, Edited with an Introduction by John J. Sviokla and Benson P. Shapiro The Learning Imperative: Managing People for Continuous Innovation, Edited with an Introduction by Robert Howard The Articulate Executive: Orchestrating Effective Communication, With a Preface by Fernando Bartolomé Differences That Work: Organizational Excellence through Diversity, Edited with an Introduction by Mary C. Gentile Reach for the Top: Women and the Changing Facts of Work Life, Edited with an Introduction by Nancy A. Nichols Global Strategies: Insights from the World's Leading Thinkers, With a Preface by Percy Barnevik Command Performance: The Art of Delivering Quality Service, With a Preface by John E. Martin Manufacturing Renaissance, Edited with an Introduction by Gary P. Pisano and Robert H. Hayes The Product Development Challenge: Competing through Speed, Quality, and Creativity, Edited with an Introduction by Kim B. Clark and Steven C. Wheelwright The Evolving Global Economy: Making Sense of the New World Order, Edited with a Preface by Kenichi Ohmae Managerial Excellence: McKinsey Award Winners from the Harvard Business Review, 1980-1994, Foreword by Rajat Gupta, Preface by Nan Stone Fast Forward: The Best Ideas on Managing Business Change, Edited with an Introduction and Epilogue by James Champy and Nitin Nohria First Person: Tales of Management Courage and Tenacity, Edited with an Introduction by Thomas Teal Page iii Managerial Excellence McKinsey Award Winners from the Harvard Business Review, 1980-1994 Foreword by Rajat Gupta Managing Director, McKinsey & Company, Inc. Preface by Nan Stone Editor, Harvard Business Review A Harvard Business Review Book Page iv Copyright © 1980, 1981, 1982, 1983, 1984, 1985, 1986, 1987, 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1996 by the President and Fellows of Harvard College. All rights reserved. Printed in the United States of America 00 99 98 97 96 5 4 3 2 1 All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of the copyright holder. The Harvard Business Review articles in this collection are available as individual reprints. Discounts apply to quantity purchases. For information and ordering contact Customer Service, Harvard Business School Publishing, Boston, MA 02163. Telephone: (617) 495-6192, 9 a.m. to 5 p.m. Eastern Time, Monday through Friday. Fax: (617) 495- 6985, 24 hours a day. The paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Printed Library Materials Z39.48-1984 Library of Congress Cataloging-in-Publication Data Managerial excellence : McKinsey award winners from the Harvard Business Review, 1980- 1994 / forward by Rajat Gupta; preface by Nan Stone p. cm.(A Harvard business review book) Includes index. ISBN 0-87584-670-X 1. Management. 2. Industrial management. I. Series. II. Series: Harvard business review book series. HD31.M293934 1996 658dc20 95-36267 CIP Page v Contents Foreword xiii Rajat Gupta Preface xvii Nan Stone 1980 1 Managing Our Way to Economic Decline Robert H. Hayes And William J. Abernathy Too often Americans blame the weakened U.S. economy on inflation, the effects of government regulation and tax policy, or price escalation by OPEC. Arguing that responsibility lies not only with these general economic forces but also with American managers' failure to keep their companies technologically competitive, the authors offer their own prescriptions for nursing American business back to health. 1981 25 The New Industrial Competition William J. Abernathy, Kim B. Clark, And Alan M. Kantrow U.S. manufacturers have long felt pressure from their European and Japanese competitors. Using the automobile manufacturing industry as a case example, the authors show how Japanese carmakers' success secretsnamely, their superior manufacturing plantshave changed the rules of the game. The Page vi challenge for U.S. companies in endangered industries is to recognize the new worldwide industry rules, adjust to them, and learn to manage change. 1982 51 Managing As If Tomorrow Mattered Robert H. Hayes And David A. Garvin Attempting to apply greater rationality to investment decisions, American managers have turned increasingly to sophisticated analytic techniques for evaluating proposed investments. The authors assert, however, that such actions often lead to a serious underinvestment in the capital stock (production capacity, technology, and worker skills) on which their companies rest. Managers need to be wary of certain techniques that may be profoundly biased against investment. 1983 67 Quality on the Line David A. Garvin Drawing on his multiyear study of production operations at all but one of the manufacturers of room air conditioners in the United States and Japan, the author documents the immense variation in levels of quality performance along the spectrum of competitors. His analysis reveals that superior performance levels come not from cultural advantage and national traits but from the systematic implementation of sound management practices. 1984 89 Wrestling with Jellyfish Richard J. Boyle
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