Table Of Content

INDEX OF MQ ARTICLES 2005 - 2009 Fall 2009 Vol. 50 No. 3 Article Title Author Leveraging Business ACUMEN ...........000000000000 Fred Jennings for Utility Success The Supply Chain: Benchmarking ............000++ Jack Cusack and For Success Jerry Rowan Disclosure Rules to Builda n Effective ............ Brandon Cherry Executive Compensation Strategy Two Dimensions of Financial Stewardship ..... Scott Luecal Summer 2009 Vol. 50 No. 2 Article Title Author Smart Grids Need Even .........ccccsssssceeeeeseseeeeees Filomena Gogel Smarter Governance Leveraging The True Valuté Of.........ccccccccc0000000 Martin Dunlea Legacy Customer Information Systems Simple Payback: The Wrong Tool .........:.0:000+++: Christopher Russell for Energy Project Analysis? Blueprint For Developing .........cc.sccccseeeeeeeeees Federated Rural A Culture Of Safety — Part Two Electric Insurance Exchange S INDEX OF MQ ARTICLES 2005 - 2009 Fall 2009 Vol. 50 No. 3 Article Title Author Leveraging Business ACUMEN ...........000000000000 Fred Jennings for Utility Success The Supply Chain: Benchmarking ............000++ Jack Cusack and For Success Jerry Rowan Disclosure Rules to Builda n Effective ............ Brandon Cherry Executive Compensation Strategy Two Dimensions of Financial Stewardship ..... Scott Luecal Summer 2009 Vol. 50 No. 2 Article Title Author Smart Grids Need Even .........ccccsssssceeeeeseseeeeees Filomena Gogel Smarter Governance Leveraging The True Valuté Of.........ccccccccc0000000 Martin Dunlea Legacy Customer Information Systems Simple Payback: The Wrong Tool .........:.0:000+++: Christopher Russell for Energy Project Analysis? Blueprint For Developing .........cc.sccccseeeeeeeeees Federated Rural A Culture Of Safety — Part Two Electric Insurance Exchange S noe ale at MANAGEMENT QUARTERLY - WINTER 2009 Spring 2009 Vol. 50 No. I Article Title Author Re-Establishing Trust at Pedernales .............+. Patrick Cox, Ph.D. Lessons From Mickey & Minnie: ..............000+- Janet Arnold The New Definition Of Good Faith In Governance Communication From The Top Down ..........++. Susan M. Johnson Plan For Success And Measure It .............0000++ Chris Hamon Blueprint For Developing ........c.ccccc0ccceeeeeeeeeees Federated Rural A Culture Of Safety — Part One Electric Insurance Exchange Winter 2008 Vol. 49 No. 4 Article Title Author The Smart Utility Will be G ....ceccccceeesseseeeeeeeees Chris Purpura Connected Utility Effectively Managing Aging ASSe@tS: ..........0000+. Patrick Delaney Using A Simulation Model to Improve and O&M and Capital Planning Processes Wiko Kabiling A Relational Framework fOr .........cccccceeeeeeeee Brian Newton Understanding Board Commitment: A Cooperative Governance Survey Management In Real Life: ........ccccceceeseeeeeeeees Kevin Herring Top Communicators Fall 2008 Vol. 49 No. 3 Article Title Author Vital Signs: NRECAs Summary. ................00+ Mike Ganley of Distribution Cooperative Data Dave Olivier Louise Williams Enhanced Business Processes Yield Savings... Ali Vojdani of Time and Money for Cooperatives Brian Sloboda It’s Not Your Father's Board Seat: ............00++- Janet Arnold The Evolution of Corporate Governance in an Era of Scandal INDEX OF MQ ARTICLES Summer 2008 Vol. 49 No. 2 Article Title Author Cooperatives In Transition: Restructuring Dr. Joseph B. Baugh and Recovery In Georgia Business Performance Management: ............. Sudz Kar A Road Map For Utilities Marco Lopez Making Business Alliances Work ............000000+ Larraine D. Segil Are You Ready For Company? .........:c0000000000 Andy Brown Whos Next? Succession Planning ..............+++. Michael Maginn 2008 Vol. 49 No. 1 Article Title Author The Improvement Imperative: ............100000000+ A white paper Benchmarks Can Help Utilities Enhance from Compass Operational Efficiency and UtiliPoint International, Inc. Fiduciary Duty of Electric Cooperative .......... Tyrus H. CEOs, CFOs, and Other Nondirector Officers Thompson Communication—Texas Style ......cccccccccccceeeeeeeees Susan M. Johnson Communicating is Critically Important ........... Ray Beavers in Today's Energy Environment Utilities Executive Study ...........:ccccsseccceseeseceseeeeel A report from Platts/Capgemini Winter 2007 Vol. 48 No. 4 Article Title Author Vital Signs: NRECA S$ Summary. .J.................0+. Mike Ganley of Distribution Cooperative Data Dave Olivier Louise Williams Assessing Management Performance.............. Geoffrey F. Smith Karen Zimbelman Setting the Director Education Agenda............. Pat Mangan 3 Steps You Can Use To Develop ......ccccccc0000+ Stephen Fairley Leaders In Your Industry Why Your Business Needs an E-Mail Policy ....Judith Kallos 42 pee. v MANAGEMENT QUARTERLY - WINTER 2009 Fall 2007 Vol. 48 No. 3 Article Title Author Examining the Peak Demand Impacts ............ Dan York of Energy Efficiency Martin Kushler Pattie Witte Operational Efficiency: Finding Green .......... Aaron Bradshaw Within the Co-op Energy Efficiency, Conservation and ...........+- Michael Moore Margins: Catch 22 Rate Design? Mike Searcy Judy Lambert Consumers Owed Efficiency: ........ccccccceeeeeees Ray Beavers New Approaches to Limited Capacity Summer 2007 Vol. 48 No. 2 Article Title Author The Emergence of the Intelligent Utility: ....... Mary McDaniel A New View of Service Delivery Connor Gray Charged Up: Managing the Energy that ........ Rob Cross Drives Innovation Jane Linder Andrew Parker The CEOS Role in Leading Transformation ...Carolyn B. Aiken Scott P. Keller The Performance Appraisal: A Power ........... Nancy Montague Management Tool Lessons Past Can Guide the Future: .............. Ed Brown, Jr. Observations of a Co-op CEO INDEX OF MQ ARTICL ES Spring 2007 Vol. 48 No. 1 Article Title Author A Distribution Utility Roadmap Douglas Houseman Dennis Taylor Business Retention and Expansion: ...............- Robert Pittman An Important Activity for Power Suppliers Michelle Harris Coping With Power Supply Risk: Ronald J. Matlock An Integrated Portfolio Management Approach How Leaders Get Heard Chris Moore Award Winning Communication Program....... Susan M. Johnson The Problem with Communication .............000++ James P. Duncan Winter 2006 Vol. 47 No. 4 Article Title Author A New Rural Economy: A New Role .............. Mark Drabenscott for Public Policy Jason Henderson Vital Signs: NRECA’% Annual Summary ......... Mike Ganley of Distribution Cooperative Data Dave Olivier Louise Williams Education as a Rural Development Strategy .. Robert Gibbs Fall 2006 Vol. 47 No. 3 Article Title Author A Cooperative Solution: This Self- Ricardo Lotti Governing Corporate Structure Protects Peter Mensing Communities and Prospers in a Davide Valenti Globalizing World The Cost of Knowledge: Why Business as Brad Kamph Usual Costs Millions Recruiting & Compensatinfgo r Key David A. Little Positions in a Competitive Market Retail Rates, Distributed Generation, and ..... Jay Morrison the Energy Policy Act of 2005: Did You Meet Your First Deadline? Nae ES 6 Pear MANAGEMENT QUARTERLY - WINTER 2009 Summer 2006 Vol. 47 No. 2 Article Title Author End of Enron Era Sparks New Hopeé...........+++. Ken Silverstein Electricity After Insull Richard Munson A Cautionary Tale: Nanotechnology and. ...... Jack Uldrich the Changing Face of the Electric Utility Industry Do You Believe in Magic? An Otherworlad ..... Steve Collier of Incredible New Technology Spring 2006 Vol. 47 No. 1 Article Title Author The Fallacy of the Foreseeable Future Sowaaninetne Dw ight Allen Location, Location, Location: Winning .......... Robert H. Pittman Site Selection Proposals Innovative Communication Program. ...........+. Susan Johnson in the Spotlight You Should Be Committed! ........0...cccccccceccceeeeees Martin A. Hillert, Jr. Winter 2005 Vol. 46 No. 4 Article Title Author RTOS—To Join or Not to JOIN? ..........ccccceeeeees William H. Dunn, Jr. CRN Research Zeros in on RTO Costs, Benefits and Co-op Experiences Peter Drucker s Continuing Relevance for .... Greg Boudreaux Electric Cooperatives Vital Signs: NRECA% Annual Summary ......... Mike Ganley of Distribution Cooperative Data Dave Olivier Louise Williams INDEX OF MQ ARTICLES Fall 2005 Vol. 46 No. 3 Article Title Author OL LOTTE Daniel Yergin Mediation: Effective Resolution of Charles T. Autry Contract Disputes George C. Reid Roland F. Hall Bringing The Co-op Advantage to Bill Collet New Service Areas Beware Patent Trolls Tracey Steiner Stephen Guth Summer 2005 Vol. 46 No. 2 Article Title Author Renewable Energy and Clean Air Kent S. Knutson Compliance: Green Convergence Communicating Value—Easier Said Dan Cook Than Done .Keith A. Crabtree Today Media Friend or Foe? preweeebeibennenatnnt Spring 2005 Vol. 46 No. 1 Article Title Author Developing a Code of Ethics Greg Boudreaux Tracey Steiner Retail Rate Developments: The Role of the David Hendrick Cooperative Board Five Issues that Keep HR Managers in the .... Arthur J. O’ Donnell Power Industry Awake at Night—And What to Do About Them Improving Member Satisfaction .........ccccc00 . Susan Johnson Through Strategic Communications Communicating Your Cooperative s Kyle Kuntz Message—Lessons Learned