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T-Labs Series in Telecommunication Services Błażej Lewcio Management of Speech and Video Telephony Quality in Heterogeneous Wireless Networks T-Labs Series in Telecommunication Services Series Editors SebastianMöller,TUBerlinandTelekomInnovationLaboratories,Berlin,Germany AxelKüpper,TUBerlinandTelekomInnovationLaboratories,Berlin,Germany AlexanderRaake,TUBerlinandTelekomInnovationLaboratories,Berlin,Germany For furthervolumes: http://www.springer.com/series/10013 Błaz_ej Lewcio Management of Speech and Video Telephony Quality in Heterogeneous Wireless Networks 123 Błaz_ej Lewcio Quality andUsability Lab Telekom InnovationLaboratories TU Berlin Berlin Germany ISSN 2192-2810 ISSN 2192-2829 (electronic) ISBN 978-3-319-02101-0 ISBN 978-3-319-02102-7 (eBook) DOI 10.1007/978-3-319-02102-7 SpringerChamHeidelbergNewYorkDordrechtLondon LibraryofCongressControlNumber:2013947796 (cid:2)SpringerInternationalPublishingSwitzerland2014 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpartof the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation,broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,andtransmissionor informationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purposeofbeingenteredandexecutedonacomputersystem,forexclusiveusebythepurchaserofthe work. Duplication of this publication or parts thereof is permitted only under the provisions of theCopyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through Rights Link at the CopyrightClearanceCenter.ViolationsareliabletoprosecutionundertherespectiveCopyrightLaw. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexempt fromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. While the advice and information in this book are believed to be true and accurate at the date of publication,neithertheauthorsnortheeditorsnorthepublishercanacceptanylegalresponsibilityfor anyerrorsoromissionsthatmaybemade.Thepublishermakesnowarranty,expressorimplied,with respecttothematerialcontainedherein. Printedonacid-freepaper SpringerispartofSpringerScience+BusinessMedia(www.springer.com) Preface This book shows how networking research and quality engineering can be com- bined to successfully manage the transmission quality when speech and video telephony is delivered in heterogeneous wireless networks. Nomadic use of ser- vices requires intelligent management of ongoing transmission, and to make the best of available resources many fundamental trade-offs must be considered. Network coverage versus throughput and reliability of a connection is one key aspect,efficiencyversusrobustnessofsignalcompressionisanother.However,to successfully manage services, user-perceived Quality of Experience (QoE) in heterogeneous networks must be known, and the perception of quality changes mustbeunderstood.Theseissuesareaddressedinthisbook,inparticularfocusing on the perception of quality changes due to switching between diverse networks, speech and video codecs, and encoding bit rates during active calls. To tackle the addressed issues, the related work is reviewed first in this book. Afterwardstheresearchtestbedthatwascreatedinscopeofthisworkisdescribed, and the results of numerous experiments are evaluated. During the analysis two primary goals are pursued for both speech and video telephony. First, user per- ception of the addressed transmission phenomena is studied and guidelines for perception-aware management of quality are derived. Second, a number of existing speech and video quality prediction models is validated in the context of heterogeneous wireless networks. The strengths and weaknesses of the individual methodsarediscussed,andsomenewqualitymodellingapproachesareproposed. It must be noted that this book is a result of myö doctoral research that would nothavebeenpossiblewithoutthesupportofnumerouspeople.Foremost,Iwould like to thank Prof. Dr. -Ing. Sebastian Möller for his excellent guidance and immeasurable effort in supervising my research. I want to thank him for all the constructive comments and suggestions that helped me to improve the quality of my research. Also, I would like to thank him for providing excellent working conditions, and for countless opportunities to exchange my knowledge with top researchers from all over the world. IwouldalsoliketothankDr.PabloVidales,whointroducedmetothetopicof perception-based mobility management, and who provided me with excellent guidance when I made my first step in the international research community. Last but not least, I would like to collectively thank all the people who made this research such an enjoyable and memorable experience. I would like to thank v vi Preface all the members of the Mobisense project, as well as all my colleagues from the QualityandUsabilityLab(Q&ULab)atTechnischeUniversitätBerlin.Finally,I wouldliketothankthemanagementofTelekomInnovationLaboratories(T-Labs) for supporting this research. Berlin, April 2013 Błaz_ej Lewcio Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1 Motivation and Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2 Contribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1.3 Book Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2 Experience of Wireless Telephony . . . . . . . . . . . . . . . . . . . . . . . . 7 2.1 Technology Heterogeneity . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.1.1 Networking Trade-Offs . . . . . . . . . . . . . . . . . . . . . . . . 8 2.1.2 Coding Trade-Offs . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2.2 Quality of Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2.2.1 Subjective Measurement . . . . . . . . . . . . . . . . . . . . . . . 12 2.2.2 Instrumental Measurement. . . . . . . . . . . . . . . . . . . . . . 15 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 3 Heterogeneous Testbed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 3.1 Network Architecture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 3.2 Speech and Video Telephony Client . . . . . . . . . . . . . . . . . . . . 23 3.2.1 Raw Signal Processing . . . . . . . . . . . . . . . . . . . . . . . . 25 3.2.2 Speech and Video Coding . . . . . . . . . . . . . . . . . . . . . . 26 3.2.3 Packetization and Buffering. . . . . . . . . . . . . . . . . . . . . 27 3.3 Codec Changeover Technique. . . . . . . . . . . . . . . . . . . . . . . . . 29 3.3.1 Requirement Analysis . . . . . . . . . . . . . . . . . . . . . . . . . 29 3.3.2 Implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 3.3.3 Qualitative Evaluation. . . . . . . . . . . . . . . . . . . . . . . . . 32 3.4 Testbed Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 3.5 Demonstrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 3.6 Chapter Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 4 Experience of Speech Telephony. . . . . . . . . . . . . . . . . . . . . . . . . . 41 4.1 Experimental Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 4.1.1 Subjective Tests of Listening-Only Quality . . . . . . . . . . 42 4.1.2 Subjective Test of Conversational Quality . . . . . . . . . . . 46 vii viii Contents 4.2 Quality Perception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 4.2.1 Quality of Emulated Calls . . . . . . . . . . . . . . . . . . . . . . 48 4.2.2 Quality of Short Samples. . . . . . . . . . . . . . . . . . . . . . . 53 4.2.3 Quality of Conversational Calls . . . . . . . . . . . . . . . . . . 59 4.3 Instrumental Quality Prediction. . . . . . . . . . . . . . . . . . . . . . . . 62 4.3.1 Accuracy of Sample Quality Models. . . . . . . . . . . . . . . 63 4.3.2 Extension of ITU-T Rec. G.107.1. . . . . . . . . . . . . . . . . 67 4.3.3 Accuracy of Call Quality Models . . . . . . . . . . . . . . . . . 71 4.3.4 Instrumental Call Quality Modeling . . . . . . . . . . . . . . . 74 4.4 Chapter Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 5 Experience of Video Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . 81 5.1 Experimental Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 5.2 Quality Perception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 5.2.1 Quality of Short Video-Only Samples. . . . . . . . . . . . . . 88 5.2.2 Quality of Short Audiovisual Samples. . . . . . . . . . . . . . 93 5.2.3 Quality of Emulated Video Calls . . . . . . . . . . . . . . . . . 99 5.3 Instrumental Quality Prediction. . . . . . . . . . . . . . . . . . . . . . . . 103 5.3.1 Accuracy of Sample Quality Models. . . . . . . . . . . . . . . 103 5.3.2 Accuracy of Call Quality Models . . . . . . . . . . . . . . . . . 112 5.3.3 Instrumental Modeling of Video Call Quality. . . . . . . . . 114 5.4 Chapter Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 6 Conclusions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 6.1 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 6.2 Future Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Appendix A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Abbreviation List 4G Fourth generation of mobile communication standards ACR Absolute Category Rating ADPCM Adaptive Differential Pulse Code Modulation AMR Adaptive Multi Rate AMR-WB AMR wideband ANOVA Analysis of Variance API Application Programming Interface ARQ Automatic Repeat-reQuest CELP Code Excited Linear Prediction CETVSQ Continuous Evaluation of Time Varying Speech Quality CI Confidence Interval CN Correspondent Node CoA Care-of Address DCR Degradation Category Rating DHCP Dynamic Host Configuration Protocol E-model Synonym for ITU-T Rec. G.107 EDGE Enhanced Data for GSM Evolution ETSI European Telecommunications Standard Institute FEC Forward Error Correction GoP Group of Pictures GPRS General Radio Packet System GSM Global System for Mobile Communication HA Home Agent HSDPA High-Speed Downlink Packet Access HSPA? Evolved High Speed Packet Access HSUPA High-Speed Uplink Packet Access IEEE Institute of Electrical and Electronics Engineers IETF Internet Engineering Task Force iLBC Internet Low Bitrate Codec IP Internet Protocol ITU International Telecommunication Union ITU-T ITU Telecommunication Standardization Sector LTE Long Term Evolution MIH Media Independent Handover ix x AbbreviationList MN Mobile Node MOS MOS audio, measured in an audiovisual stimulus ajav MOS MOS audiovisual av MOS MOS audio a MOS MOS integrated of MOSMOS and MOS intjav ajav vjav MOS MOS video, measured in an audiovisual stimulus vjav MOS MOS video v MOS Mean Opinion Score a MPEG Moving Picture Experts Group MSE Mean Squared Error NB Narrowband PC Paired Comparison PCM Pulse Code Modulation PESQ Synonym for ITU-T Rec. P.862 PLC Packet Loss Concealment POLQA Synonym for ITU-T Rec. P.863 PSNR Peak Signal to Noise Ratio QoE Quality of Experience QoS Quality of Service RMSE Root Mean Square Error RTCP RTP Control Protocol RTP Real-time Transport Protocol SIP Session Initiation Protocol SNR Signal to Noise Ratio SSCQE Single Stimulus Continuous Quality Evaluation SSIM Structural Similarity Index SWB Super wideband UMTS Universal Mobile Telecommunications System VAD Voice Activity Detection VoIP Voice over IP VQM Synonym for ITU-T Rec. J.144 VQUAD Synonym for ITU-T Rec. J.341 WB Wideband WB-PESQ Wideband PESQ, synonym for ITU-T Rec. P.862.2 WiFi Wireless Fidelity, synonym for WLAN WLAN Wireless Local Area Network XML Extensible Markup Language

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