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114 Pages·2017·9.919 MB·English

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INCORPORATING MACUSER
October 2017 CONTENTS
MACUSER
7 highlights of Tim Cook’s Q3 2017
financial call with analysts 7
How to move from CrashPlan for Home
to another backup solution 12
Why the Mac needs iCloud Backup 20
The Ultimate MacUser Reviews 25
Guide to Hot Stuff 35
Apple Pay iOSCENTRAL
67
The iPod’s successor is the Apple
Watch 39
The iPad’s popularity is on the rise, and it’s
all thanks to cheaper prices 42
No VPNs in China: Why Apple
withdrew VPN apps from its China
App Store 46
iOS Central Reviews 51
What’s new at the App Store 59
iOS Accessories 60
WORKINGMAC
Paragon NTFS for Mac 15 review 83
Microsoft tells some Mac Office users to
pass on Apple’s High Sierra 86
Timely review 89
Geeni Surge review 92
CREATE
Corel Painter 2018 review 95
LucidCam review 102
How to split a raw+JPEG photo file into
its separate parts 107
HELPDESK
Galaxy Note 8 Live Mac 911: Font problems in Safari
and Mail, iMac screen blackouts,
Focus vs. iPhone 7
and more 109
Plus Portrait Mode 75
OCTOBER 2017 MACWORLD 3
MASTHEAD
EDITORIAL DIRECTOR Matt Egan
EDITOR IN CHIEF, CONSUMER BRANDS Jon Phillips
DESIGN DIRECTOR Robert Schultz
SENIOR EDITOR Roman Loyola
Editorial
ASSOCIATE MANAGING EDITOR Leah Yamshon
STAFF WRITER Oscar Raymundo, Michael Simon
SENIOR CONTRIBUTORS Glenn Fleishman, Rob Griffiths,
Joe Kissell, Kirk McElhearn, John Moltz, Dan Moren, Jason Snell
COPY EDITOR Sue Voelkel
Design
DESIGNER Rob Woodcock
Advertising Sales
SALES MANAGER Duane Hampson 415/978-3133
INTERNATIONAL DATA GROUP CHAIRMAN OF THE BOARD
Walter Boyd
IDG COMMUNICATIONS, INC. CEO
Michael Friedenberg
4 MACWORLD OCTOBER 2017
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PUBLICATION INFORMATION
October 2017, Volume 34, Issue 10
Macworld is a publication of IDG Consumer & SMB, Inc., and International Data Group, Inc. Macworld is an independent
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OCTOBER 2017 MACWORLD 5
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MACUSER
News and Analysis About
Macs, OS X, and Apple
7 highlights of Tim Cook’s Q3 2017
financial call with analysts
Apple’s CEO had plenty to say during the company’s call, including comments
about iPad sales, VPN app sales in China, and an artful dodge about a statement
by U.S. President Donald Trump.
BY JASON SNELL
E
very 90 days there’s a new inquisitive Wall Street analysts.
Apple financial quarter, a new On Tuesday, Apple announced its
raft of federally-mandated quarterly earnings (go.macworld.com/qe)
financial disclosures, and and followed it up with that exciting phone
another hour-long conference call that lets call. (If you’d like to read a complete
us hear Apple CEO Tim Cook (and CFO transcript, I made one [go.macworld.com/
Luca Maestri) take questions from ixo].) Here are seven highlights that I
OCTOBER 2017 MACWORLD 7
MACUSER HIGHLIGHTS OF TIM COOK’S Q3 CALL
gleaned from Apple’s quarterly exercise in iPad buyers, and in the U.S. education
extremely limited disclosure. market, iPad sales were up 32 percent
versus the year-ago quarter.
1. COOK DIDN’T DEFEND THE
iPAD 2. THE APPLE WATCH IS DOING
For the first time in a while, Tim Cook WELL—BUT NO DETAILS
didn’t have to express publicly his belief The Apple Watch isn’t a large enough
that everything will be just fine with the product to require its own disclosure line in
iPad. That’s because, for the first time in Apple’s financial results, so it’s rolled into
three years, iPad sales grew when the Other Products category and we’re left
compared to the year-ago quarter. Cook guessing about how well it’s doing.
even said the iPad has “a lot of Other Products had a good quarter,
momentum,” not something that anyone’s which suggests it was a good quarter for
said lately. the Apple Watch, unless there was a
shocking flurry of Apple TV sales. (There
Bottom line: iPad sales were up and grew wasn’t.) Cook gave a little more detail
across all of Apple’s geographic segments. during the analyst call, saying that Apple
According to Cook, more than half of iPad Watch sales were up 50 percent—
sales in China and Japan were to first-time presumably over the year-ago quarter?—
8 MACWORLD OCTOBER 2017
and that it’s the top-selling smart watch in couldn’t be more excited about it.” And of
the world “by a very wide margin.” How course, Cook pointed out that when iOS 11
many Apple Watches does that mean? ships, Apple will immediately become “the
How many of them are now out in the world’s biggest augmented reality platform.”
world? We can only make educated
guesses (go.macworld.com/eg). 4. BIG AND EXPENSIVE
iPHONES? THEY SELL
3. COOK’S REALLY EXCITED For all the worry about Apple potentially
ABOUT AUGMENTED REALITY releasing a third iPhone this fall with plenty
Have you seen all those videos of demo of souped-up features and a higher price
apps that developers are building using tag, nobody seems to be mentioning the
the new ARKit frameworks Apple unveiled curious case of Apple’s iPhone product
at WWDC in June? Tim Cook has too, and mix lately. In this latest quarter, the average
he’s really excited. “Just take a look at selling price of an iPhone increased to
what’s already on the on the web on terms $606. According to Maestri, that’s because
of what people are doing, and it is all over there’s strong demand for the iPhone 7
the place, from entertainment to gaming,” Plus, which represented a higher
he said. percentage of the product mix than the 6S
Cook called AR “big and profound and Plus did last year.
one of those huge things that we’ll look Apple never breaks down the sales of
back at and marvel on the start of it... I individual iPhone models, but it’s clear that
OCTOBER 2017 MACWORLD 9
MACUSER HIGHLIGHTS OF TIM COOK’S Q3 CALL
the larger, more expensive phones are Android. That’s an interesting bit of spin (go.
selling better than ever—and perhaps macworld.com/bosp).
even better than Apple anticipated. That
might be an indication that iPhone 6. BIG, BEAUTIFUL PLANTS
customers are plenty willing to pay for The other day the President of the United
bigger or better technology. States told the Wall Street Journal (go.
macworld.com/wsj1) that Apple was
5. GREATER CHINA IS A MIXED building “three big, beautiful plants” in the
BAG FOR APPLE United States. People in the know
To hear Tim Cook tell it, Apple’s sales in responded: Say what now? Fortunately,
China were flat “if you look underneath the analyst Steve Milanovich of UBS asked
numbers.” (Be sure the numbers give Cook directly about it on the call Tuesday.
consent first.) Cook blamed Hong Kong, “Let me just take this question from ‘what
saying it was continuing to “drag down” the are we doing to increase jobs,’ which I think
rest of the China segment, and he didn’t is probably where it’s rooted,” Cook said,
sound optimistic about that changing. redirecting the question away from the claim
Cook was also a
asked about WeChat, Cook flipped the story, suggesting that since
because lately there’s Apple doesn’t have anything remotely
been a lot of analysis
approaching a majority of the phone market
that since Chinese users
in China, the pre-eminence of WeChat meant
love WeChat as a
Apple had an opportunity to more easily
platform, and it’s
basically the same on convert people to the iPhone from Android.
iOS and Android, it’s a
liability for Apple—
because switching platforms isn’t a big of new plants. Cook cited, among other
deal if all you care about is WeChat. things, $50 billion it spent in the U.S. on
Cook flipped the story, suggesting that goods and services—including a “significant
since Apple doesn’t have anything remotely portion” that were manufacturing related. He
approaching a majority of the phone market cited Apple’s $200 million investment in a
in China, the pre-eminence of WeChat Corning glass plant in Kentucky, part of a $1
meant Apple had an opportunity to more billion advanced manufacturing fund. And
easily convert people to the iPhone from then he said, “I think there’s probably several
10 MACWORLD OCTOBER 2017