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Macworld home office companion PDF

391 Pages·1996·74.2 MB·English
by  VianKathi
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When you run a home office, you do it all. Now there's one convenient place to turn for all the guidance you need. Your One-Stop Resource for Home Office Support c e • .____..om a n t o n Find and Set Up the Best Home Office Space Discover Smart Strategies for Hardware and Software Purchases Build Time-Saving Systems for Contact Tracking, Presentations, Financial Operations, and Budgeting Exploit Your Mac to Keep,. Organized Kathi Vian Howard Bornstein IDG BOOKS WORLDWIDE MACWORLD HOME OFFICE COMPANION MAC WORLD HOME OFFICE COMPANION by Kathi Vian and Howard Bornstein IDG BOOKS WORLD\VIDE, INC. AN INTERNATIONAL DATA GROUP COMPANY IDG BOOKS Foster Ciry, CA • Chicago, IL • Indianapolis, IN • Braintree, MA • Southlake, TX WORLDWIDE Macworld Home Office Companion Published by lOG Books Worldwide, Inc. An International Data Group Company 919 E. Hillsdale Blvd. Foster City, CA 94404 e Text,art,and software compilations copyright 1996 by Kathleen Vian and Howard Bornstein. All rights reserved.No part ofthis book may be reproduced or transmitted in any form, by any means (electronic, photocopying, recording, or otherwise) without the prior written permission of the publisher. Library of Congress Catalog Card No.: 9S-81939 ISBN: 1-S6884-792-0 Printed in the United States of America 109876S4321 1NRV/QV/2W/FC Distributed in the United States by lOG Books Worldwide, Inc. Distributed by Macmillan Canada for Canada; by Computer and Technical Books for the Caribbean Basin; by Contemporantea de Ediciones for Venezuela; by Distribuidora Cuspide for Argentina; by CITFC for Brazil; by Ediciones ZETA SLR. Ltda . for Peru; by Editorial Lim usa SA for Mexico; by Transworld Publishers Limited in the United Kingdom and Europe; by AI-Maiman Publishers & Distributors for Saudi Arabia; by Simron Pty. Ltd. for South Africa; by lOG Communications (IlK) Ltd. for Hong Kong; byToppan Company Ltd. for Japan; by Addison Wesley Publishing Company for Korea; by Longman Singapore Publisher Ltd. for Singapore, Malaysia, Thailand, and Indonesia; by Unalis Corporation for Taiwan; byWS Computer Publishing Company, Inc. for the Philippines; by Woods Lane Enterprises Ltd. for New Zealand. For general information on lOG Books in the U.S., including information on discounts and premi ums, contact lOG Books at 800-434-3422 or 41S-6SS-3000. For information on where to purchase lOG Books outside the U.S., contact lOG Books International at 41S-6SS-3021 or fax 41S-65S-329S. For information on translations, contact Marc Jeffrey Mikulich, Director, Foreign and Subsidiary Rights, at lOG Books Worldwide,41S-6SS-3018 or fax 41S-6SS-329S. For sales inquiries and special prices for bulk quantities, write to the address above or call lOG Books Worldwide at 41S-6SS-3000. For information on using lOG Books in the classroom, or for ordering examination copies, contact the Education Office at 800-434-2086 or fax 817-251-8174. Limit of Liability/Disclaimer of Warranty The authors and publisher of this book have used their best efforts in preparing this book. lOG Books Worldwide, Inc., International Data Group, Inc., and the authors make no representation or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose, and shall in no event be liable for any loss of profit or any other commercial damage, including, but not limited to, special, incidental, consequential, or other damages. Trademarks All brand names and product names used in this book are trademarks, registered trademarks, or trade names of their respective holders. lOG Books Worldwide is not associated with any product or vendor mentioned in this book. "ADB, Monitor/video Icon, Modem Icon, Printer/LocaiTalk Icon, Ethernet Icon, SCSI Icon, Speaker e Icon and Microphone Icon Apple Computer, Inc. Used with permission. All Rights Reserved." Welcome to the world of lDG Books Worldw1dc. ABOUT lDG Books Worldwide, Inc .. is a subsidiary of International Data Group, the world's largest publisher of computer-related information and the leading global provider of information services on information IDG technology. lDG was founded more than 25 }'cars ago and now emplors more than 7,700 people worldw1de. !DG publishes more than 250 computer publicauons in 67 coumries (sec listing below). 1\.forc than 70 million people read one or more !DG publications each month. BOOKS Launched in 1990, lDG Books Worldwide is today the ttl publisher of best-selling computer books in the WORLDWIDE United States. We are proud to have received 8 awards from the Computer Press Association in recognition of editorial excellence and three from Computer Currents' First Annual Readers' Choice Awards, and our best-selling ... For Dwnmies®s e1ies has more than 19 m1llion copies in print with translations in 28 languages. lOG Books Worldwide, through a JOint venture with lOG's Hi-Tech Beijing. became the first Li.S. publisher to publish a computer book in the l'eople·s Republic of China. In record time. !DG Books Worldwide has become the first choice for millions of readers around the world who want to learn how to better manage their businesses. Our mission is simple: E'·ery one of our books is designed to bring extra value and skill-building instructions to the reader. Our books arc written by experts who understand and care about our readers. The knowledge base of our editorial staff comes from }'ears of experience in publishing, education, and JOurnalism experience which we use to produce books for the '90s. ln short. we care about books, so we attract the best people. \Ve devote special auention to details such as audience. intenor design, use of icons. and illustrations. And because we use an efficient process of authoring, editing, and desktop publishing our books electronically, we can spend more time ensuring superior content and spend less time on the technicalities of making books. You can count on our commitment to deli\·er high-quality books at competitive prices on topics you want to read about. At lDG Books \Vorldw1de. we continue m the lDG tradition of delivering qualny for more than 25 years. You'll find no better book on a subject than one from lOG Books Worldw1de. john Kilcullen President and CEO lOG Books Worldwide, Inc. IDG Books \Vor~dwulf', Inc.,,..,. a sub5trltary of lntc:rnatwu:~l 0.11:\ Gruu\,, lh\! wmld s l:ug,cst publisher or Nmputcr-rd;ned mfontt.'ltlon .mtllhe leadmg global prcr-..• tl:r of infurmJuon ~rYtc::u on mfomu.non ttcl-.r.ok'b)' lmcnuncm.• OJI :'I (,roup pubhshes over 2~ comJlUicr publ:cations m 67 counmd.. ScH:nty nulhon prop!c read o:1e CJI' more lntr:l;.· . monal D:!.W Group pubhc;auon) ca~h ~CI~th lnttrr.:monal O:::.ta Groups t>ubhr.:::til:)l\5 m::lu:Je ARGEN11Nt\: Computc:rwi.)rid .'\'}.><ntnu. Wmerm, lnfou.or~c!. FC \\brld Ar~muru, ALIS"I RJ\Lit\: AU}o!r.J..~!l ~.t~·o:td. C!C':'l!l".xn·cr jourrW, ComP'.ner Lmng, Comp.m:rworld. Dl&~t:ll r\tv.'S !'olct"-crk Worht,I'C WiJrl:l. 1'\abhshmg Es.sc:r.ttm, ~Ucr.t\USTIUA: Ccmpuuruc:t. PC TEST: BELARUS: PC World Sc!..-uus, UEI.GIUM: D:l:.t ~c:ws; Blt".Z.IL ~~~~p~u~~!~:rJos:;;~:~~. ~~~~~:~~~~~~~~~.~l~~~~;::~~c~lJn~.f~,~~ ~:~~~~~~~~g'!;~:~1\J~r:~~1;\~~~~~~L!%1.'1~1Y:tRn~~~~~(~~o~~~\~';d UrudJ, Ri'.:otl~r World, CHILE: Ccrnputuwo:ld Chtl~. 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Cvmpolctv:odd Pnwu, CW R.tppmt Klir:r~liTfdllC'I, CW Ra¥pcn Ntlt\erk & Tt'lcrmn, C\V ~pon Offr:mhg Xkt<'r, IDG's KURSGUIDE. ~:~:::!~~~~{f~at.'~~~~~.·~~~~~~dr~~-k~~~;1~~t:X:c~;.~,~~·Kd\~rl1,~v,~~~m<; i~~Z~tu~re~J\\~:~d~~~~:~, 1,1~~~~~cF ~~~~~~~\~·~~;;C!;~·A~:~~~~: \\b:'k. dlin::tlnfowoti!J, Co:nputcr & CcmmumC";I\100 Elect rom: Paoduet W<lrld, Htlln'UUCS Toc.la): G.\nlt C.tnl)), rc \\'orl70..:na. Popular Computer Sdlw.1rt World, Telecom Ptoduca World. rERU: Computrrwotld 1\:ru, G:1mcrro, PC \\';:trld Ptoftsaonal Pew. PC \Vorld Peru: rOLA~D: Compuccm•or!d Pol.u~d. 2~:~c::JP~~:t!,~rc:;~~dl,~~~;~~:~;2!;,~~~~:;~:!)·,r:r~~;~~~~~~·r:::~t'~0~~~~~~~~s~~~~C~~~~:~'~~:=o~g~r:N~':b~~~~~~~~:~R~m~~~~~ fC World Rom,um., Telecom Romam3, RUSSIA: CompUicrworld RoSS\)3.. Nl!t~lllk World Russ!:l, PC \\.'orld Russin, SI~GAl'ORE: Computtl'\.\or!d Stng,.lpotc, PC World SulJ.::ttxm·, Publa~h 111 Asi:l; SLOVEN!,\: \tON! TOR. SOU111 AI~IUCA: Compulmg S.A., ;o.lc1work \'.()del 5 A., Softwm: Wt;1rld; SI'Alf'\: Con~uh::I'\'Otld IDG ~1~~~~~r~~~~~~~~1~;·~;~~~~~~.~~~·a~~~tr&\\~~~~~~~~~'i:~~~~~~!~~!~Fo~\l~.~~ ,;~~~~~~~~~~~~~J~~~~S:r,d~~~~5~~~.~~~;(~~~:~l~~~~rT%~><;,~~~=. ~~~~~~~~~','~i SPcuhhwhedut: ,m PC Auslp:t, , TTJ\UI\R\K'1\ENY:: CCoommpr,uuttrer:wrv.o-orlrdld ' J;Muwon.mjt,\ lMr, oMtcwAoCtl\c_Vl OTR:uIw.D:m T.uI}rCki yWt'0, 1Il'dC T\r\u'QwR.nI.,Dl1 uThhlriksht) Tt;:u UwK,l\1R,A WINinEd:o Cwosm Wpourltdc:r wHmt.l'\dI LKoi\tN''•i lC: o11rnt:uru Cteorms p&u tScorwft\olor:lldrt, BOOKS ~~~.~~:.~:~·=~~~;~:·~~~~~.~~~~~'.'~f~~,~rfJ~6~~t~~~~;:~;.111~~~~~~~~~~~~~~~·.~,~~~~.~\~.;,('~~tihc~~~~~r;Egs~T'~: WORIDWIDI! C:h!c Ill the a.u~rcom, co Renew, 00 Ma.o;a:me:, Compuccrvt.·\ocrtlwdo. rCkUI IIJ'Utrr·o\· ..n ld Che:-~:iStr\'C!" joutrul Ot~tt:ll Video ~!3~11\(', DOS World. El«trctm:, lrnc!o \\\\o..Q..trldiJ ,UJ.rWugauy.,1 y~,U VcwEoSrl£dZ UMEaLxu\:r C.oo:m. ~J:UuLteTmIcMrElOdL -\\c rW:eO:uRdL0D1 ,G ~mc?ro,W PCor l\d\C, PrlCd \\\(cnreld:.u Ptl.U::t.B "UnSdI IV. lSrW.TA~TAPMro: MPCJg \:t\:ia.Jnrel:.i \V'!idt>elro- ,E:n\'t l''.l. \'.Cb~~('r: UIRQU/IGiUi9A~YJ : For Ken Burke and Chris Schacker Who helped ztS keep our bome office busy fin·y ears PREFACE This book is about your home office-and how rouse your Macintosh to get the most out of it. If you own your own business, this book will help you set up your Mac to manage your days as well as your accounts, and to promote your products as well as your well-being. If you work at home while working for someone else, it will help you acquire the skills to get ahead, from betrer data management to better con tact management. lf you're just starting to think about working on your own, it will explain all the steps from getting set up to getting connected to gerting down to work in your home office. About the book Each chapter has something for everyone. Chapters begin with an overview of concepts you need to know-from the mysteries of the System folder to rhe principles of information management to strategies for presenting your ideas in text, graphics, or even video. Then come the home office solutions. No home office is rhe same, and no single solution will work for everyone. Bur you might decide you're a little like Andy Fine, who spends a lor of his day on the phone, networking, bring ing people together-and looking after a four-year-old. Maybe you manage events, like Ellen Gant or conduct research on behalf of others like Susie Hu. Or you might be more like rhe Oelacruzes, a husband and wife team who run a deadline-oriented service business with the help of two part-time assis tants. Or maybe you're like Sam Post with his mail order business. VII viii MACWORLD HOME OFFICE COMPANfON The solutions show you how each of these people has set up his or her space, hardware, soft\>vare, and system. They show how they've solved their unique communication problems and rhe strategies they've developed for organizing their work, marketing their products and services, presenring information, and managing their money. Andy, Ellen, Suzie, and the rest are fictional characters. We made them up ro make our points. They may nor be exactly like rhe real private investigator or the real wedding consultant you know, but they should give you an idea of rhe kinds of choices you have to make-and how to make them. After rhe solutions, we give you rhe nuts and bolts. If you're just getting starred, follow rbe steps under "Jump Start." Often the hardest step is figur ing our where the starring line is. We've tried to do that for you-and ro coach you to get off to a quick start. lf you've been on your own for a while, you may have reached a plateau. You think you could use your Mac more effectively. You know there are tools out there that could help you do what you do better if you just had the rime to sort through rhem. You wanr to grow. You want your business ro grow. Look at the section in each chapter called "Upsizing." There you'll find rips on how ro expand everything from your Mac's memory ro your client list. You'll find our how ro gain new skills in everything from online research to online sales. Then go for a little extra power with our "Power Plays." In each chapter, we try ro show you special tricks, rools, or strategies. These are hands-on pro jeers, with step-by-step instructions for getting them right. And just to keep you at the curring edge, we tell you what we think is "On the Horizon"-and sometimes not too far away. How this book is organized We've organized everything into four parts. In Part One we start out with four chapters on the basics of setting up your own office: CHAPTER ONE Your Home Office Space gives you tips on how to choose the best spaces in your home for work, as well as sample Aoorplans, legal requirements, and options for expansion. Power Play: How to use your Mac software ro draw Aoorplans of your own office space and rry our different office designs. CHAPTER TWO The Tools ofYour Trade is a guide to rhe basic equipment you'll need to make your office work for you. We tell you what to look for in a Mac and irs peripheral equipment, and include guidelines for calculating PREFACE ix your system requirements, finding a source, setting it up, and expanding your system once it's up and running. Power Play: how to use a Mac spread sheet program to help you decide whether to buy or lease new equipment. CHAPTER THREE The Right Applications surveys the types of software products you'll need to run your home office, with rips on how to make the best choices, get updates, and fix bugs, as well as tips for expanding your skills with templates, plug-ins, classes, and user groups. Power Play: How to set up project worksets to get you working faster- with all the tools and doc uments you need at hand. CHAPTER FOUR System Smarrs is a guided rour of the System folder, with everything you need to know about managing extensions, control panels, and fonts, as well as backup strategies, security, and utilities for rap system efficiency. Power Play: How to use a copy utility to schedule quick, auramatic backups of files you can't afford ra lose. In Parr Two we help you get connected to the world beyond your office with two chapters on telephony and networking: CHAPTER FIVE Tangle-Free Telephony untangles the sometimes confus ing world of phone-based communication "vith a close look at telephone answering options, fax choices, data transmission requirements, and even video conferencing options. We help you figure out how many phone lines you need and how to use them-and aJI the services that will make those lines more vaJuable to your business. Power Play: How to turn a Mac into an aura marie phone answering service with mailboxes that your customers can navi gate through to find information about your products or services. CHAPTER SIX \'V'eighing In on the Web gets you Internet savvy in just a few pages and then walks you through the steps from gerring your modem to getting your e-mail. It also highlights some of rhe many plug-ins that expand the possibilities for work on the Web- including URL managers, audio and video options, and ways to plug applets and animations inro your Web pages. Power Play: How ra set up your own page and launch it on the World Wide Web. In Parr Three we get down to business with four chapters on basic busi ness tasks: CHAPTER SEVEN Management by Mac is all about organization-from your phone book and calendar to complex databases of products and cus tomers. We zoom in on personal information managers, with tips for choos ing one that's right for you. And we provide guidelines for setting up your contact file, calendar, and alarms ro remind you of things you can't afford to forger. Power Play: How to use a phone book CD and a PIM to build a cus tom database of potential customers anywhere in the country. X MACWORLD HOME OFFICE COMPANION CHAPTER EIGHT The Marketing Plan maps the marketing landscape, including direct marketing, word of mouth, public relations, advertising, and using distributors. It gives you the basics of setting up your marketing plan as well as tips creating a strong corporate ID and making your market grow. Power PLay: How to create and use effective press releases for free publiciry. CHAPTER NINE The New Information Game is a tutorial in using Mac tools to present yourself and your information in the most effective ways. It helps you choose media and tools, and explores the ways in which you can use srylesheets, templates, digitizers, clip art, stock media, special effects, and audio and video to enhance your presentation. Power PLay: How to build your corporate sryle into your tools for a convenient, consistent corporate identiry. CHAPTER TEN Fast-Track Finances introduces the basic legal, profession al, and practical requirements for your business bookkeeping, and then out lines how to set up your Mac-based books, create budgets, and use spread sheers to analyze your financial health. Power PLay: How to create a business plan to guide your own business decisions and attract investors or to just get a business loan. Part Four closes the book with two chapters about how to handle prob lems with your Macintosh when you don't have a corporate technical sup port group to back you up: CHAPTER ELEVEN Troubleshooting gives simple, succinct instructions on what to do when disks don't show up on your desktop, when your com purer crashes, when applications can't be found, when you ca.n't empry the trash, when your Mac is slow as molasses, when your printer doesn't work, and when your Mac isn't communicating with the world at large. CHAPTER TWELVE File Recovery rakes a close-up look at what can go wrong with files-and the tools you can use to recover from those problems. It also gives you step-by-step instructions for using those tools for some of the most common file recovery problems. Finally, Resources shows you where to find all the products and services we mention throughout the book. Conventions used in this book If you're the sort of person who likes to scan a page for quick information, here are some cues to look for: The Internet is a business hot spot these days, so we use this icon to high light all the places throughour the book where we talk about the Internet and how it firs into your business plans. We also use it to mark all the Web and

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