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LSBF notes ACCA F1 PDF

149 Pages·2012·0.43 MB·English
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ACCA Paper F1 Accountant in Business Class Notes June 2011 2 www.studyinteractive.org © The Accountancy College Ltd, January 2011 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of The Accountancy College Limited. www.studyinteractive.org 3 Contents PAGE INTRODUCTION TO THE PAPER 5 CHAPTER 1: RECRUITMENT AND SELECTION 7 CHAPTER 2: DIVERSITY 15 CHAPTER 3: TRAINING AND DEVELOPMENT 19 CHAPTER 4: PERSONAL EFFECTIVENESS 25 CHAPTER 5: PERFORMANCE APPRAISAL 37 CHAPTER 6: LEADING PEOPLE 41 CHAPTER 7: INDIVIDUALS AND GROUPS 57 CHAPTER 8: MOTIVATING PEOPLE 63 CHAPTER 9: THE ROLE OF ACCOUNTING 71 CHAPTER 10: THE MACRO-ECONOMIC ENVIRONMENT 91 CHAPTER 11: THE BUSINESS ENVIRONMENT 97 CHAPTER 12: BUSINESS ORGANISATION 105 CHAPTER 13: ORGANISATIONAL CULTURE 115 CHAPTER 14: CORPORATE GOVERNANCE 121 CHAPTER 15: ETHICAL CONSIDERATIONS 125 CHAPTER 16: IT AND SYSTEMS 131 CHAPTER 17: CONTROL AND SECURITY 137 CHAPTER 18: FRAUD 145 4 www.studyinteractive.org www.studyinteractive.org 5 Introduction to the paper INTRODUCTION TO THE PAPER 6 www.studyinteractive.org AIM OF THE PAPER The aim of the paper is to introduce knowledge and understanding of the business and its environment and the influence this has on how organisations are structured and on the role of the accounting and other key business functions in contributing to the efficient, effective and ethical management and development of an organisation and its people and systems. OUTLINE OF THE SYLLABUS 1. Business organisation structure, governance and management 2. Key environmental influences and constraints on business and accounting 3. History and role of accounting in business 4. Specific functions of accounting and internal financial control 5. Leading and managing individuals and teams 6. Recruiting and developing effective employees. FORMAT OF THE EXAM PAPER The syllabus is assessed by a two hour computer-based examination. The examination consists of a mixture of 2 mark and 1 mark questions. FAQS How do I get the most from my course? ● Try and be seated and pick up your handout by the start of the lecture. This will ensure we have the maximum lecture time. Your course notes will be in divided into chapters, please make sure you bring the relevant chapters with you to class. ● Manage your time effectively. If you have a busy work schedule use your study planner to catch up. Do not allow yourself to fall behind. ● If you have any difficulties or questions please do not hesitate to contact me either before the lecture or during the break as most students are in a desperate hurry to leave at the end of the lecture. Alternatively, you can always email me or phone me through our helpline. ● In the event of an emergency you can come for the same lecture on a corresponding part-time course as all the courses run parallel to each other. It is crucially important that you attend the full course of lectures. ● Try to read the business section of a decent newspaper at least once a week to get an idea of what is going on in the business world. ● Practice as many questions as you can. You should aim to have attempted every question in the revision kit at least twice before the exam. www.studyinteractive.org 7 Chapter 1 Recruitment and selection CHAPTER 1 – RECRUITMENT AND SELECTION 8 www.studyinteractive.org CHAPTER CONTENTS THE RECRUITMENT AND SELECTION PROCESS ------------------------- 9 THE DIFFERENCE BETWEEN RECRUITMENT AND SELECTION 9 STAGES IN THE RECRUITMENT AND SELECTION PROCESS 9 DETAILED RECRUITMENT STAGES 10 DETAILED SELECTION STAGES 10 POSSIBLE METHODS OF RECRUITMENT ------------------------------- 11 JOB ADVERTISEMENTS 11 RECRUITMENT AGENCIES 11 POSSIBLE METHODS OF SELECTION ----------------------------------- 12 INTERVIEWS 12 ASSESSMENT CENTRES 13 REFERENCES 13 CHAPTER 1 – RECRUITMENT AND SELECTION www.studyinteractive.org 9 THE RECRUITMENT AND SELECTION PROCESS No organisation will be successful without the correct staff. Choosing incorrect staff can result in: ● Poor quality work ● Poor morale ● High staff turnover ● Wasted time and money in recruiting more staff. There are a number of ways to obtain the correct staff: ● Promote from inside the organisation ● Recruit from outside the organisation. The difference between recruitment and selection Recruitment is the process of establishing that vacancies exist and communicating these vacancies to an appropriate pool of candidates. (Recruit or promote?) Selection is the process of filtering candidates in order to select the individual best suited to a particular vacancy. Stages in the recruitment and selection process The first consideration is the type of job to be offered. ● If the job already exists then it will be important to start with a job analysis ● If the job requires getting specific tasks done then again a job analysis would be a sensible place to start ● If the role of the job is likely to change then a person specification may be more appropriate ● A job analysis will mean looking for someone with particular skills and experience ● A person specification will mean looking for someone with a particular personality. Rodgers’ 7 point person specification Rodgers gives a list of 7 qualities that might be important: ● Physical make-up ● Attainments ● General intelligence ● Special aptitudes ● Interests ● Disposition ● Circumstances. CHAPTER 1 – RECRUITMENT AND SELECTION 10 www.studyinteractive.org Detailed recruitment stages ● Gap analysis (if the job does not already exist) ● Identify vacancies ● Make decision to recruit ● Job analysis (if the job is new) ● Advertise. Detailed selection stages ● CVs reviewed ● Interviews / Assessment centres carried out ● Selection of candidate ● Offer letter to candidate ● Induction. CHAPTER 1 – RECRUITMENT AND SELECTION www.studyinteractive.org 11 POSSIBLE METHODS OF RECRUITMENT The main two methods of recruitment are either: ● The organisation doing its own recruitment by placing job adverts ● The organisation using a recruitment agent to carry out the recruitment. Job advertisements Jobs should be advertised in an appropriate way. Possible places include: ● Internet ● Specialist journals ● Local press ● National press. Job advertisements normally contain the following: ● Job description ● Brief overview of the organisation ● Salary ● Person specification ● Contact information. A variation on this is where the organisation ‘advertises’ at a recruitment fair (this is often used for graduate recruitment). Recruitment agencies There are two main approaches to using recruitment agencies: ● Potential candidates go to the agency. The agency then tries to place them in a job. ● The organisation goes to the agency with a high level role. The agency then tries to find a person to fill that role. This is often referred to as ‘headhunting’. The advantages of using an agency include: ● It is less distracting for managers ● It may be faster ● Gaining access to all the people on the agency’s books ● The agency has knowledge of how to recruit staff ● The agency has knowledge of salaries expected. Disadvantages of using an agency include: ● The agency will not know what the organisation is like ● The agency may recommend people so it can meet its own targets ● It can be expensive. CHAPTER 1 – RECRUITMENT AND SELECTION 12 www.studyinteractive.org POSSIBLE METHODS OF SELECTION The main methods of selecting staff are: ● Application forms / CVs ● Interviews ● Aptitude tests ● Assessment centres. Whichever method is chosen it is normal to ask the candidate to supply references. Interviews Interviews are still used as part of the main selection process in most jobs. The reasons for this include: ● They are flexible enough to allow for different approaches ● They allow the interviewer to ask questions ● They allow the interviewer to assess interpersonal skills. There are a number of difficulties with interviews ● They are artificial ● They require the interviewer to be skilled and well-prepared ● They can lead to the halo effect and cloning ● They are time consuming. Types of Interviews: ● Individual ● Panel ● Selection Boards. CHAPTER 1 – RECRUITMENT AND SELECTION www.studyinteractive.org 13 Assessment centres An assessment centre is NOT a place. An assessment centre is where a variety of selection methods are used to select candidates. These methods include: ● Interviews ● Group exercises ● Role playing ● Practical tests. The advantages of using assessment centres instead of just interviews include: ● They can be used to see how candidates deal with others ● The candidates can be observed over a longer period of time ● The candidates can be given practical tasks that reflect the job. The disadvantages of using assessment centres include: ● Candidates will do well in some areas and not others ● It is possible to coach candidates to perform well at practical tests ● May be expensive. References There are a number of problems with using references as part of the section process. These include: ● They may be unsuitable ● They may be biased ● They may be too brief. CHAPTER 1 – RECRUITMENT AND SELECTION 14 www.studyinteractive.org www.studyinteractive.org 15 Chapter 2 Diversity

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