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Low cost airports PDF

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DOCTORAL PROGRAM IN TRANSPORTATION SYSTEMS Faculdade de Engenharia da Universidade do Porto MIT Portugal Program Airport strategic planning in the context of low- cost carriers ascendency: insights from the European experience Edgar Ramiro Jimenez Perez October 2014 Submitted in partial fulfilment of the requirements for the degree of Ph. D. in Transportation Systems Supervised by: Jorge Pinho de Sousa Faculdade de Engenharia da Universidade do Porto (FEUP) João Claro Faculdade de Engenharia da Universidade do Porto (FEUP) Richard de Neufville Massachusetts Institute of Technology (MIT) [blank page] Abstract Airport strategic planning in the context of low-cost carriers ascendency: insights from the European experience During the last decades the airport industry has undergone significant structural changes. Before, airport planning used to follow broad political goals and extensive governmental regulation. Airports were mere providers of infrastructure that favoured the construction of monumental facilities, often reflecting a kind of national or regional pride. This form of airport planning and design became a paradigm that still applies for many major airports. Liberalisation of the air transport market has played a key role in reshaping the entire aviation industry. Low-Cost Carriers (LCC) have proliferated in liberalised markets and have disrupted the industry by offering a different value proposition and operative model with impacts in traditional airlines and airports alike. The emergence of LCCs allowed underused airports and former military bases, particularly in Europe and the United States, to grow significantly. Yet, as the low-cost segment matures, LCCs move to bigger airports to keep growing. The impact of this trend for airport strategic planning is not clear in the existing literature. This dissertation combines qualitative and quantitative methods to analyse in detail the airports in which LCCs operate in Europe, by using empirical data, unstructured interviews with key informants, direct observations at airport visits and a comprehensive document review. A transversal study analyses the characteristics of a sample of 171 airports and their relation with the importance of LCCs at each of them. A longitudinal study, covering a second sample of 42 airports over the past decade (2004 to 2013), identifies relevant dynamics in airport evolution concerning the developments of the low-cost segment. A comprehensive understanding of the airport business in the current context supports the definition of an integrated framework that complements other methods for airport strategic planning: the [New] Airport Business Network. This framework may assist planners and managers in incorporating, in the same process, the planning and design of infrastructure, and the definition of a corresponding business strategy. Moreover, given the inherent uncertainty of the aviation industry, the framework allows airports to set the attributes of their product and shape their own future. Keywords: airport planning, airport strategies, airport development, airport management, low-cost carriers, low-cost airports iii Resumo Planeamento estratégico de aeroportos no contexto da ascendência das companhias low- cost: lições do caso europeu A indústria dos aeroportos tem testemunhado mudanças estruturais significativas nas últimas décadas. Anteriormente o planeamento dos aeroportos estava mais determinado por objetivos políticos e uma vasta regulação governamental. Nesse contexto, os aeroportos eram considerados simplesmente como fornecedores de infraestrutura e era favorecida a construção de edifícios monumentais, com frequência refletindo algum tipo de orgulho nacional ou regional. Um dos aspetos chave nas mudanças que têm redefinido a indústria da aviação é a liberalização do mercado de transporte aéreo. Num mercado liberalizado as companhias low-cost (LCC) têm proliferado. As LCC revolucionaram a indústria ao oferecer uma proposta de valor e um modelo operativo diferentes com impacto tanto nas companhias tradicionais quanto nos aeroportos. O surgimento das LCC permitiu a alguns aeroportos secundários subutilizados e a antigas bases militares, particularmente na Europa, atrair um significativo incremento no seu tráfego. No entanto, à medida que o segmento low-cost se consolida, as LCC têm vindo a utilizar aeroportos principais com maior relevo. O impacto desta tendência no planeamento estratégico dos aeroportos ainda não é completamente entendido na literatura. Esta dissertação combina métodos quantitativos e qualitativos para analisar em detalhe os aeroportos que as LCC utilizam na Europa, servindo-se de dados empíricos, entrevistas não- estruturadas, observação direta em visitas a aeroportos e revisão documental. Num estudo transversal são analisadas as características de uma amostra de 171 aeroportos e a sua relação com a importância que as LCC têm em cada um deles. Um estudo longitudinal, que abrange uma segunda amostra de 42 aeroportos na última década (2004 – 2013), serve para identificar as dinâmicas mais relevantes na evolução dos aeroportos em relação ao tráfego low-cost. Neste sentido, um claro entendimento do negócio aeroportuário no contexto atual serve de apoio para a definição de um modelo geral que complementa outros métodos de planeamento estratégico de aeroportos: a [Nova] Rede de Negócios do Aeroporto. Este modelo serve como ferramenta para apoiar os gestores e projetistas na incorporação, no mesmo processo, do planeamento e dimensionamento da infraestrutura, bem como da definição de uma estratégia de negócio concordante. De igual forma, considerando a incerteza inerente à indústria da aviação, o modelo permite aos aeroportos definir as características do seus produtos de forma a construir com sucesso o seu próprio futuro. Palavras chave: planeamento de aeroportos, estratégia de aeroportos, desenvolvimento de aeroportos, gestão de aeroportos, companhias low-cost, aeroportos low-cost iv Resumen Planeación estratégica de aeropuertos en el contexto del crecimiento y predominancia de las compañías de bajo coste: enseñanzas de la experiencia en Europa La industria aeroportuaria ha sufrido cambios estructurales durante las últimas décadas. Anteriormente la planeación de aeropuertos estaba más determinada por objetivos políticos y una vasta regulación gubernamental. En ese contexto, los aeropuertos eran considerados meros proveedores de infraestructura y se favorecía la construcción de edificios monumentales, a menudo asociados de cierta forma al orgullo de una nación o región. Esta forma de planeación y diseño de aeropuertos se convirtió en un paradigma que aún aplica para muchos aeropuertos principales. La liberalización del mercado aéreo ha jugado un papel clave en la revolución de la industria de la aviación. En un mercado liberalizado las compañías de bajo coste (LCC) han proliferado y han revolucionado la industria ofreciendo una propuesta de valor y un modelo de operaciones diferentes que han impactado tanto a las aerolíneas convencionales como a los aeropuertos. El surgimiento de las LCC permitió que aeropuertos subutilizados y antiguas bases militares, especialmente en Europa, crecieran significativamente. Sin embargo, a medida que el segmento se consolida, las LCC han comenzado a utilizar aeropuertos principales a gran escala. El impacto de esta tendencia aún no ha sido totalmente comprendido en la literatura. Esta disertación combina métodos cuantitativos y cualitativos para analizar en detalle los aeropuertos que las LCC usan en Europa, por medio de datos empíricos, entrevistas no- estructuradas, observación directa en visitas técnicas a aeropuertos y revisión documental. En un estudio transversal son analizadas las características de una muestra de 171 aeropuertos y su relación con la importancia de las LCC en cada uno de ellos. Por otro lado, un estudio longitudinal, que comprende una segunda muestra de 42 aeropuertos durante la última década (2004 – 2013), sirve para identificar las dinámicas más relevantes en la evolución de los aeropuertos, sobre todo en relación al segmento de tráfico de bajo coste. Un claro entendimiento del negocio aeroportuario en la actualidad sirve como punto de partida para proponer un modelo general que complementa los métodos existentes para planeación estratégica de aeropuertos: la [Nueva] Red de Negocios del Aeropuerto. Este modelo sirve como herramienta para ayudar a los administradores y planeadores de aeropuertos en la incorporación, en un mismo proceso, tanto la planeación y diseño de la infraestructura como la definición de una estrategia de negocio coincidente. Además, teniendo en cuenta la incertidumbre inherente a la industria de la aviación, el modelo permite a los aeropuertos definir las características de sus productos de manera que puedan forjar su propio futuro. Palabras clave: planeación de aeropuertos, estrategia de aeropuertos, desarrollo de aeropuertos, administración de aeropuertos, compañías de bajo coste, aeropuertos low-cost v [blank page] vi Acknowledgements A Ph. D. is a learning process in which the process itself is as important as the end result. It requires patience and proper guidance. Jorge, João and Richard were always kind to provide me with both endless patience and marvellous guidance. I have only words of appreciation for the time they devoted to this work and to myself in very fruitful and enjoyable conversations. Their wisdom, which combined perfectly for this work, improved this dissertation in every aspect and allowed me to learn something valuable in so many different areas. Their kindness and permanent support made us, me and my wife, feel always at home in Porto and Boston. I am also very grateful to Xavier Fageda at the University of Barcelona, Mike Wittman and Peter Belobaba at MIT's International Center for Air Transportation, and Jodie Armstrong and the team at Pinkfroot (makers of planefinder.net) for their collaboration with data collection and valuable comments that certainly improved the quality of this work. My most heartfelt thanks to my wife Cata for her permanent support and encouragement to go ahead and finish my thesis. For being always there even when I was away. For being inspiring, lovely, sincere and, overall, immensely fofinha. I also appreciate the unconditional support of my entire family along all these years. Special thanks to may parents for always believing in me. I know this accomplishment is as rewarding for them as it is for me. To all my friends and colleagues in Portugal and the USA, in particular at INESC TEC, FEUP and MIT. The list is endless to put all names here, but I am very grateful for especially valuable comments, discussion and support for this whole project. To all my old friends in Colombia and the new ones in Europe that made this whole experience unforgettable and so much valuable. Special thanks to the people and friends at Universidad de Ibagué in Colombia that were always ready to support and assist me in this adventure. vii The author gratefully acknowledges the funding support provided by Fundação para a Ciência e a Tecnologia – FCT (Portuguese Foundation for Science and Technology) through the MIT Portugal Program under Grant SFRH/BD/51128/2010. Parts of this work were also financed by the ERDF European Regional Development Fund through the COMPETE Programme (operational programme for competitiveness) and by National Funds through FCT within the project Airdev/MIT-Pt/TS-AAS/0046/2008. viii Table of Contents 1 Introduction................................................................................................................................1 1.1 Research design...............................................................................................................................3 1.1.1 Research questions................................................................................................................................3 1.1.2 Methodological approach...................................................................................................................4 i) Geographical scope......................................................................................................................................5 ii) Qualitative research methods.................................................................................................................5 iii) Quantitative research methods............................................................................................................9 1.2 Dissertation structure................................................................................................................12 1.3 Publications....................................................................................................................................13 2 State of the art.........................................................................................................................15 2.1 Airport planning...........................................................................................................................16 2.2 Airport flexibility..........................................................................................................................19 2.3 Airport strategies.........................................................................................................................22 2.4 'Low cost airports'.......................................................................................................................23 2.5 Summary.........................................................................................................................................27 3 The airport business in the current context................................................................29 3.1 Stakeholders in the airport industry....................................................................................29 3.1.1 Airport......................................................................................................................................................31 i) Airport management................................................................................................................................31 ii) Airport owners..........................................................................................................................................32 iii) Employees..................................................................................................................................................32 3.1.2 Partners....................................................................................................................................................32 i) Airlines...........................................................................................................................................................32 ii) Aeronautical business units..................................................................................................................33 iii) Non-aeronautical business units.......................................................................................................33 iv) Air Navigation Service Provider.........................................................................................................33 v) Suppliers (aviation value chain).........................................................................................................34 3.1.3 Society.......................................................................................................................................................34 i) Regulators.....................................................................................................................................................34 ii) Government (local, regional, national).............................................................................................34 iii) Economic agents (as users and as promoters)............................................................................35 iv) Non-Governmental Organisations.....................................................................................................35 v) Residents......................................................................................................................................................36 3.2 Airport customers........................................................................................................................36 3.2.1 Aviation trade........................................................................................................................................37 3.2.2 Individuals..............................................................................................................................................37 ix 3.2.3 Commercial trade................................................................................................................................38 3.3 Airport product.............................................................................................................................38 3.3.1 Infrastructure and aeronautical services.................................................................................39 3.3.2 Transport network (air and surface).........................................................................................39 3.3.3 Retail and non-aeronautical services.........................................................................................40 3.3.4 Activities and events..........................................................................................................................40 3.3.5 Real estate development..................................................................................................................40 3.3.6 Consultancy and managerial services.......................................................................................40 3.4 Approaches to the airport business......................................................................................41 3.5 Airport competition....................................................................................................................42 3.5.1 Provision of services to airlines....................................................................................................43 3.5.2 Passenger demand in the catchment area...............................................................................45 3.5.3 Transfer traffic......................................................................................................................................46 3.5.4 Inbound demand.................................................................................................................................47 3.5.5 Global competition..............................................................................................................................47 3.5.6 Competition for funding...................................................................................................................48 3.5.7 Competition with other modes.....................................................................................................48 3.6 Summary.........................................................................................................................................49 4 Low-Cost Carriers..................................................................................................................51 4.1 Elements of the LCC business model....................................................................................52 4.2 LCCs around the world..............................................................................................................54 4.2.1 LCCs in the Americas.........................................................................................................................54 4.2.2 LCCs in Asia-Pacific.............................................................................................................................55 4.2.3 LCCs in Africa.........................................................................................................................................56 4.2.4 LCCs in the Middle East....................................................................................................................56 4.3 Evolution of LCCs in Europe....................................................................................................57 4.3.1 The origins of European LCCs.......................................................................................................60 4.4 European destinations of LCCs...............................................................................................62 4.5 Summary.........................................................................................................................................65 5 Characterisation of 'low cost airports' in Europe......................................................67 5.1 Sample selection...........................................................................................................................68 5.2 Measuring the importance of LCCs in European airports............................................74 5.2.1 Quartiles to define how 'low cost' airports are.....................................................................75 5.3 Characteristics of European 'low cost airports'...............................................................77 5.3.1 Organisational structure..................................................................................................................77 i) Ownership.....................................................................................................................................................77 ii) Airport group.............................................................................................................................................79 5.3.2 Geographical location........................................................................................................................80 x

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Airport strategic planning in the context of low-cost carriers ascendency: design became a paradigm that still applies for many major airports. a different value proposition and operative model with impacts in traditional . aeropuertos que las LCC usan en Europa, por medio de datos empíricos,
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