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LOSS RESERVING An Actuarial Perspective Huebner International Series on Risk, Insurance, and Economic Security J. David Cummins, Editor The Wharton School University of Pennsylvania Philadelphia, Pennsylvania, USA Series Advisors: Dr. Phelim P. Boyle University of Waterloo, Canada Dr. Jean Lemaire University of Pennsylvania, USA Professor Akihiko Tsuboi Kagawa University, Japan Dr. Richard Zeckhauser Harvard University, USA Other books in the series: Cummins, J. David and Derrig, Richard A.: Classical Insurance Solvency Theory Borba, Philip S. and Appel, David: Benefits, Costs, and Cycles in Workers' Compensation Cummins, J. David and Derrig, Richard A.: Financial Models of Insurance Solvency Williams, C. Arthur: An International Comparison of Workers' Compensation Cummins, J. David and Derrig, Richard A.: Managing the Insolvency Risk of Insurance Companies Dionne, Georges: Contributions to Insurance Economics Dionne, Georges and Harrington, Scott E.: Foundations of Insurance Economics Klugman, Stuart A.: Bayesian Statistics in Actuarial Science Durbin, David and Borba, Philip: Workers' Compensation Insurance: Claim Costs, Prices and Regulation Cummins, J. David: Financial Management of Life Insurance Companies Gustavson, Sandra G. and Harrington, Scott E.: Insurance, Risk Management, and Public Policy Lemaire, Jean: Bonus-Malus Systems in Automobile Insurance Dionne, Georges and Laberge-Nadeau: Automobile Insurance: Road Safety, New Drivers, Risks, Insurance Fraud and Regulation LOSS RESERVING An Actuarial Perspective Greg Taylor Taylor Fry, Australia SPRINGER SCIENCE+BUSINESS MEDIA, LLC Library of Congress Cataloging-in-Publication Data Taylor, G.C. (Gregory Clive), 1945- Loss reserving: an actuarial perspective / by Greg Taylor, p. cm.—(Huebner international series on risk, insurance, and economic security) Includes bibliographical references and index. ISBN 978-1-4613-7070-3 ISBN 978-1-4615-4583-5 (eBook) DOI 10.1007/978-1-4615-4583-5 1.Insurance—Reserves. I. Title.II. Series. HG8106 .T39 2000 368'.01—dc21 99-057631 Copyright © 2000 by Springer Science+Business Media New York Originally published by Kluwer Academic Publishers in 2000 Softcover reprint of the hardcover 1st edition 2000 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, mechanical, photo copying, recording, or otherwise, without the prior written permission of the publisher, Springer Science+Business Media, LLC Printed on acid-free paper. to Eden and Luke - the other silent contributors CONTENTS PREFACE xi PART I DETERMINISTIC MODELS BASIC CONCEPTS 3 1.1 The Claims Process 3 1.2 Estimates of Outstanding Loss Liability 7 1.3 Loss Reserving 13 1.4 Data 14 REFERENCES 16 2 CLAIM COUNTS 17 2.1 Exposure 17 2.2 IBNR Claims 18 2.3 Claim Frequency 38 2.4 Further Models 41 REFERENCES 41 3 CLAIM AMOUNTS -SIMPLE MODELS 43 3.1 Case Estimation 43 3.2 Chain Ladder 48 3.3 Separation Method 73 REFERENCES 86 4 CLAIM AMOUNTS -OTHER DETERMINISTIC MODELS 87 4.1 Introduction 87 4.2 Payment Based Models 88 4.3 Claim Closure Based Models 97 4.4 Case Estimate Based Models 128 REFERENCES 150 5 COMBINATION OF DETERMINISTIC ESTIMATES OF LIABILITY 151 5.1 Background 151 5.2 Comparative Analytical Properties of the Models 152 5.3 Average Claim Sizes 153 5.4 Relation of Estimated Outstanding Liability to Case Estimates 155 5.5 Combining the Results of the Different Models 157 5.6 Allowance for Prior Expectations 158 5.7 Commentary 164 REFERENCES 165 PART II STOCHASTIC MODELS 167 6 STOCHASTIC TECHNIQUES 169 6.1 Introduction 169 6.2 Generalised Linear Models (GLMs) 169 6.3 Credibility Theory 173 6.4 Kalman Filter 184 6.5 Bootstrap 190 6.6 Prediction Error 192 REFERENCES 194 7 STOCHASTIC CHAIN LADDER 195 7.1 Introduction 195 7.2 Log-Linear Models 195 7.3 Parametric Chain Ladder 196 7.4 Non-Parametric Chain Ladder 203 7.5 Gamma Cell Distributions 223 7.6 Another Related Model 225 REFERENCES 228 8 STOCHASTIC MODELS WITH A GLM BASIS 229 8.1 Log-Linear Models 229 8.2 Linear Models 259 REFERENCES 262 9 CREDIBILITY MODELS 263 9.1 General Model 263 9.2 Single Parameter Periods of Origin 264 9.3 Multiple Parameter Periods of Origin 275 9.4 Second Moments 296 REFERENCES 302 10 KALMAN FILTER 303 10.1 Motivation 303 10.2 Payments Per Claim Incurred Example 304 10.3 More General Applications of the Filter 312 10.4 Claim Closure Example 319 REFERENCES 328 Vlll II BOOTSTRAP 329 11.1 General 329 11.2 Framework of the Example 329 11.3 Pseudo-Data 330 11.4 Pseudo-Estimates 332 11.5 Co lIation of Bootstrap Results 341 12 FINAL ESTIMATES OF LIABILITY 345 12.1 General 345 12.2 Model Blending 345 12.3 Reinsurance Recoveries 365 REFERENCES 382 APPENDIX A -Notation 383 APPENDIX B -Data for Numerical Example 385 INDEX 387 ix PREFACE This book grew out of a graduate lecture course in Loss Reserving given at the University of Lisbon in March 1998. Having been asked to provide such a course, my first thought concerned the extent to which my 1986 treatise on the same subject might serve as a basis. The decision was very quick. While I had been aware that the years were steadily overtaking the book, I had not realised how dramatic its obsolescence was. A brief literature review revealed that the amount of published research on the subject had roughly doubled in the decade or so since the earlier volume, which was, as a result, totally inadequate. In addition, there were a couple of aspects of that volume which were somewhat unsatisfactory in retrospect. First, it did not illustrate its methodology numerically. Second, it presented the chain ladder as just one more approach to loss reserving, without recognition of its pre-eminent role in practice. In the present volume, I have attempted to rectify the first of these defects by the inclusion of copious numerical examples. A single set of data is included as an appendix, and used to illustrate numerically the great majority of techniques discussed in the book. Opinions continue to differ between individuals, sometimes heatedly, on the proper role of the chain ladder, but it survives as the most widely applied loss reserving procedure. In view of this, it is fitting that the procedure receive reasonably comprehensive theoretical treatment. I have attempted this in Chapters 2 and 3, preferring to present the facts as neutrally as possible rather than entering the debate on the merits or otherwise of the procedure. I have also dealt with stochastic versions of the chain ladder in Chapters 7,8,9 and 11. In view of these changes, this book cannot be regarded as a second edition of the earlier one, but rather as a new book altogether. Readers will [md omitted some topics which might have been included. These fall into two categories. The first comprises those which I have judged not yet sufficiently mainstream for inclusion. An example would be Markov Chain Monte Carlo (MCMC) techniques, which have begun to appear in the actuarial literature in the last few years. The second omission, and a very substantial one, is loss reserving for inwards reinsurance portfolios. This is not the place to go into the reasons why these require different treatment; suffice to assert that they do. While it is true that some of the techniques covered in this book are also applicable to such portfolios, no coherent treatment of reserving for them is attempted. This is because such a treatment would have required a considerable expansion, virtually warranting a separate volume. Undoubtedly, the book will contain some personal biases. For example, Chapters 1 to 5 can be taken as reasonably representative of the way in which loss reserving is xi carried out in my own country. Elsewhere, many of the same concepts and procedures occur, but perhaps with shifts of emphasis or changes of terminology here and there. Because this part of the book reflects practice as I know it, there are many individuals, beyond those in the reference list, who have influenced its evolution. At the risk of omission, I mention a few of those who have most influenced me or from whom I have derived particular benefit. In my earliest encounters with property and casualty insurance, I had the great good fortune to fall under the brief tutelage of the late Professor Bobbie Beard. Bobbie, who could fairly be regarded as the forefather of actuarial involvement in this sphere in the UK, was then in the process of establishing loss reserving supervisory procedures in the Department of Trade. His encyclopaedic knowledge, and his unfailing enthusiasm, provided my initial orientation in this field. At the same time in Australia, Richard Cumpston and Roger Sawkins occupied dominant roles in the very immature actuarial endeavour in property and casualty insurance. As a newcomer to the field, I had many lively discussions with them, sometimes vigorous but always informative. Their teachings included many elements of practicality. A good part of the content of Chapters 4 and 5 evolved in the 1980s, and certainly represents to a large extent my own "standard procedure" as a consultant during the period. Over this decade (and beyond) I was the professional partner of Chris Latham. Any parts of those chapters in whose development I might have played a part were developed with the benefit of his commentary and steadying influence. In the later 1980s and 1990s stochastic methodology has gained prominence, even ifas yet insufficiently. Here, illumination has often been proved by Ben Zehnwirth and Frank Ashe. Latterly, Alan Greenfield has spent many hours working with me on practical implementations of the Kalman filter. My resulting discussions with him have been of great benefit in clarifying ideas. Amanda Clarke took on the difficult task of typing this book, and also prepared the camera ready form. It is typical of her professionalism that, despite the difficulties and frustrations that undoubtedly must have occurred, the whole process appeared to take place effortlessly. Meegen Gamson provided occasional typing assistance as well as an invaluable contribution to fmal proofreading. I am grateful to Tillinghast-Towers Perrin for providing the facilities to produce the manuscript. My wife Rhonda has displayed her usual patience as yet another project has developed from seemingly innocuous beginnings into a major consumer of time. Greg Taylor Sydney, March 1999 xii

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All property and casualty insurers are required to carry out loss reserving as a statutory accounting function. Thus, loss reserving is an essential sphere of activity, and one with its own specialized body of knowledge. While few books have been devoted to the topic, the amount of published researc
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