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Long Range Planning 1997: Vol 30 Index PDF

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PII: S0024—-6301(98)00016-8 AUTHOR INDEX A The management of intellectual capital (3), 364 BROPHY M see AZZONE G ADAMS S Book review The Dilbert principle (5), BROUTHERS KD, VAN’T KRUIS YM Competing 804 in software: strategies for Europe’s niche businesses ALEXANDER M Brief case Managing the (4), 518 boundaries of the organization (5), 787 BUHNER R Increasing shareholder value through ANDERSON J Technology foresight for human asset management (5), 710 competitive advantage (5), 665 BUTLER A, LETZA SR, NEALE B Linking the ANGUS B see HICKMAN C balanced scorecard to strategy (2), 242 ARGENTI J Brief case Stakeholders: the case against (3), 442 AZZONE G, BERTELE U, NOCIG At last we are Cc creating environmental strategies which work (4), 562 CAMPBELL A Brief case AZZONE G, BROPHY M, NOCI G, WELFORD R, Mission statements (6), 931 YOUNG W A stakeholders’ view of environmental Stakeholders: the case in favour (3), 446 reporting (5), 699 CAPRA F Book review The web of life (4), 629 CHARAFAS DN see STEINMANN H CHIESA V, MANZINI R Competence-based B diversification (2), 209 CLARKE CJ The Strategic Planning Society—the BAILEY J Book review Afterthought—the computer first 30 years (3), 327 challenge to human intelligence (6), 952 COLLINS JC, PORRAS JI Book review Built to last— BAPTISTA JPA see GERTZ DL successful habits of visionary companies (1), 139 BARKDOLL G, BOSIN MR Targeted planning: a CRAVENS DW, GREENLEY G, PIERCY NF, paradigm for the public service (4), 529 SLATER S Integrating contemporary strategic BARNES JW, CROOK MH, KOYBAEVA T, management perspectives (4), 493 STAFFORD ER Why our Russian alliances fail (4), CROOK MH see BARNES JW 540 CROSON DC see NOLAN RL BELL R, DAVIES R, HOWARD E The changing CROSSON DC see NOLAN RL structure of food retailing in Europe: the CULLEN B, WHELAN A Concentration of the retail implications for strategy (6), 853 sector and trapped brands (6), 906 BERRETT M see HICKMAN C CURTEIS H Entrepreneurship in a growth culture BERTELE U see AZZONE G (2), 267 BIRLEY S see VANDERMERWE S BISHOP P, WILLIAMS T Restructuring the U.K. defence industry: market pressures and D management initiatives (1), 21 BOSIN MR see BARKDOLL G DANIEL E, STOREY C On-line banking: strategic BOTT C see HICKMAN C and management challenges (6), 890 BOWMAN C, KAKABADSE A Top management DAVIES R see BELL R ownership of the strategy problem (2), 197 DAVIES SW, GLAISTER KW Business school BROOKING A mission statements - the bland leading the bland? (4), Book review Intellectual capital: core assets for 594 the third millennium enterprise (3), 464 DEKIMPE MG see STEENKAMP J-BEM X Long Range Planning Volume 30 DEMAREST M Understanding knowledge GRUNDY T Human resource management—a management (3), 374 strategic approach (4), 507 DIBB S How marketing planning builds internal networks (1), 53 H DONALDSON G Book review Corporate restructuring (5), 804 DOUMA S Brief case The two-tier system of HARRISON J, TAYLOR B Book review corporate governance (4), 612 Supergrowth companies—entrepreneurs in action DREW SAW From knowledge to action: the impact (2), 306 of benchmarking on organizational performance HARTMAN CL, STAFFORD ER Green alliances: (3), 427 Building new business with environmental groups DUNCAN J, OATES D Book review Career paths for (2), 184 the 21st century. How to beat job insecurity (4), HATTEN KJ see HATTEN ML 630 HATTEN ML, HATTEN KJ Information systems strategy: long overdue—and still not here (2), 254 HAY M, WILLIAMSON P Good strategy: the view 4 from below (5), 651 HEENE A Strategy at the leading edge The nature of strategic management (6), 933 EDVINSSON L Developing intellectual capital at HERACLEOUS L Strategy at the leading edge Skandia (3), 366 Getting Europe fit for global competition: the EDWARDS C, PEPPARD J Operationalizing leadership and human resources challenges (2), strategy through process (5), 753 299 HICKMAN C, BOTT C, BERRETT M, ANGUS B Book review The fourth dimension: the next F level of personal and organizational achievement (1), 138 FOSS B see STONE M HILL T, WESTBROOK R SWOT analysis: it’s time FOSTER MJ South China: are the rewards still for a product recall (1), 46 worth the risks? (4), 585 HOWARD E see BELL R FULMER R see VICERE A J G JAQUES E Book review Requisite organisation: a GADDIS PO Strategy under attack (1), 38 total system for effective managerial GERTZ DL, BAPTISTA JPA Book review Grow to organisation and managerial leadership for the 21st be great (1), 137 century (6), 950 GINSBURG A Strategy at the leading edge ‘New JOHANNESSEN J-A, OLSEN B, OLAISEN J age’ strategic planning: bridging theory and Organizing for innovation (1), 96 practice (1), 125 JOHNSON G, SCHOLES K Book review Exploring GLAISTER KW see DAVIES SW corporate strategy (6), 947 GOOLD M Brief case Institutional advantage: a way JONES G see QUINTAS P into strategic management in not-for-profit JONES P see JORDAN J organizations (2), 291 JORDAN J, JONES P Assessing your company’s GORMAN P, THOMAS H Strategy at the leading knowledge management style (3), 392 edge The theory and practice of competence- JUTTNER U see SCHLANGE LE based competition (4), 615 GOULD D Developing directors through personal K coaching (1), 29 GRANT RM Strategy at the leading edge The knowledge-based view of the firm: implications for KAKABADSE A see BOWMAN C management practice (3), 450 KANTER RM Book review World class, thriving GREENLEY G see CRAVENS DW locally in the global economy (3), 460 GRIFFITH DA, KRAMPF RF Emerging trends in US KEH HT, PARK SY To market, to market: the retailing (6), 836 changing face of grocery retailing (6), 836 GRUCA TS, NATH D, MEHRA A Exploiting KENYON A see MATHUR S; MATHUR SS synergy for competitive advantage (4), 605 KOYBAEVA T see BARNES JW Author Index XI KRAMPF RF see GRIFFITH DA MATHUR SS, KENYON A Strategy at the leading KUMAR N edge Our strategy is what we sell (3), 455 The revolution in retailing: from market driven to MAY GH Book review The future is ours: market driving (6), 830 foreseeing, managing and creating the future (3), The revolution in retailing: introduction (6), 822 463 KUNITOMO R Seven-Eleven is revolutionising MEDCOF JW Why too many alliances end in grocery distribution in Japan (6), 877 divorce (5), 718 KUWANO Y, YOSHIDA K Sanyo’s flat diamond: MEHRA A see GRUCA TS integrating R&D into the business (4), 483 MENTZAS G Implementing an IS strategy—a team approach (1), 84 MERRILEES B, MILLER D The superstore format in Australia: opportunities and limitations (6), L 890 MILLER D see MERRILEES B LANK E Leveraging invisible assets: the human MOLINA AH Newspapers: the slow walk to factor (3), 406 multimedia (2), 218 LASSERRE P, SCHUTTE H Book review Strategies MURALIDHARAN R Strategic control for fast- for Asia Pacific (2), 306 moving markets: updating the strategy and LASZLO E Book review The whispering pond (4), monitoring performance (1), 64 629 LEFRERE P see QUINTAS P LEONIDAS LC Finding the right information mix for the export manager (4), 572 N LETZA SR see BUTLER A LEWIS M see NAYLOR J NATH D see GRUCA TS LISSACK M Strategy at the leading edge Mind your NAYLOR J, LEWIS M Internal alliances: using joint metaphors: lessons from complexity science (2), ventures in a diversified company (5), 678 294 NEALE B see BUTLER A LIU X, SONG H China and the multinationals—a NICKELL S, NICOLITSAS D Book review Does winning combination (1), 74 innovation encourage investment in fixed LLOYD P, WHITEHEAD R Book review capital (6), 952 Transforming organisations through groupware— NICOLITSAS S see NICKELL S Lotus Notes in action (2), 308 NOCI G see AZZONE G LUO Y Pioneering in China: risks and benefits (5), NOLAN RL, CROSON DC Book review Creative 768 destruction (1), 136, (3), 462 LYNCH R Corporate strategy (6), 947 O M OATES D see DUNCAN J MACHTYNGER L see STONE M OLAISEN J see JOHANNESSEN J-A McKIERNAN P Strategy at the leading edge OLSEN B see JOHANNESSEN J-A Strategy past: strategy futures (5), 790 O’NEAL D see THOMAS H McMASTER MD Strategy at the leading edge Organizing for innovation: technology and intelligent capacities (5), 799 Pp MAKRIDAKIS S Strategy at the leading edge Metastrategy: learning and avoiding past mistakes (1), 129 PARK SY see KEH HT MALTZ E, SRIVASTAVA RK Managing retailer— PAWAR BS, SHARDA R Obtaining business supplier partnerships with EDI: evaluation and intelligence on the internet (1), 110 implementation (6), 862 PEPPARD J see EDWARDS C MANZINI R see CHIESA V PETTS N Building growth on core competences— MARTINSONS MG, SO SKK, TIN C, WONG D a practical approach (4), 551 Hong Kong and China: emerging markets for PIERCY NF see CRAVENS DW environmental products and technologies (2), 277 PORRAS JI see COLLINS JC - MATHUR S, KENYON A Book review Creating POST HA Building a strategy on competences (5), value (5), 803 733 XII Long Range Planning Volume 30 T PUCKO D Radical restructuring: the key to survival in Slovenia (5), 741 TAYLOR B The return of strategic planning—once more with Q feeling (3), 334 see also HARRISON J TAYLOR LK Book review Corporate excellence in QUINTAS P, LEFRERE P, JONES G Knowledge the year 2000 (2), 309 management: a strategic agenda (3), 385 THOMAS H, O’NEAL D Book review Strategic integration (3), 461 R THOMAS H see also GORMAN P THOMPSON AA Book review Strategic RANDALL D Consumer strategies for the internet: management: concepts and cases (2), 305 four scenarios (2), 157 TIN C see MARTINSONS MG ROOS G, ROOS J Measuring your company’s TOIME E New Zealand Post—creating a benchmark intellectual performance (3), 413 organization (1), 11 ROOS J see ROOS G ROYAL INSTITUTE OF INTERNATIONAL AFFAIRS, THE Book review Unsettled times: three V stony paths to 2015 (4), 632 VANDERMERWE §, BIRLEY S The corporate S entrepreneur: leading organizational transformation (3), 345 SAFIZADEH MH Strategy Japanese style: VAN’T KRUIS YM see BROUTHERS KD mobilizing the manufacturing workforce (2), 227 VICERE A, FULMER R Book review Crafting SANCHEZ R Strategy at the leading edge Strategic competitiveness (6), 949 management at the point of inflection: systems, VOLBERDA HW Building flexible organizations complexity and competence theory (6), 939 for fast-moving markets (2), 169 SAVAGE CM Book review Fifth generation management (3), 459 SCHLANGE LE, JUTTNER U Helping managers to W identify the key strategic issues (5), 777 SCHOLES K see JOHNSON G SCHUTTE H see LASSERRE P WELFORD R see AZZONE G SHARDA R see PAWAR BS WESTBROOK R see HILL T SLATER S see CRAVENS DW WETIZ BA see STERN LW SLAUGHTER RA Book review The knowledge base WHELAN A see CULLEN B of futures studies. WHITEHEAD R see LLOYD P Directions & outlooks (1), 139 WHITEHILL M Foundations (1), 139 Obituary John West (5). iii Organizations, practices, products (1), 139 Strategy at the leading edge Knowledge-based SO SKK see MARTINSONS MG strategy to deliver sustained competitive advantage SONG H see LIU X (4), 621 SRIVASTAVA RK see MALTZ E WIIG KM Integrating intellectual capital and STAFFORD ER see BARNES JW; HARTMAN CL knowledge management (3), 399 STEENKAMP J-BEM, DEKIMPE MG The WILLIAMS T see BISHOP P increasing power of store brands: building WILLIAMSON P see HAY M loyalty and market share (6), 917 WITHANE S How strategy changes through the STEINMANN H, CHARAFAS DN Book review The public sector growth cycle (5), 689 new wave in information technology: what it WONG D see MARTINSONS MG means for business (6), 948 STERN LW, WEITZ BA The revolution in distribution: challenges and opportunities (6), 823 STONE M, FOSS B, MACHTYNGER L The U.K. Y consumer direct insurance industry: a role model for relationship management (3), 353 YOSHIDA K see KUWANO Y STOREY C see DANIEL E YOUNG W see AZZONE G PII: S0024-6301(98)00046-6 SUBJECT INDEX A outcomes (3), 436 pioneering strategies (3), 430 Absenteeism (5), 715 practice (3), 434 ABZ Ltd, marketing planning (1), 56 strategic issues (3), 429 Acquisitions in retailing (6), 843 types (3), 428 Advertising blat (4), 544 Internet (2), 157 Boards, coping with change (1), 29 superstore format in Australia (6), 912 Boundaries of organization (5), 787; (5), 788 Albert Heijn’s store brand (6), 922 Boundary management (1), 122 Alliances Brands capability (5), 722 performance (6), 909 commitment (5), 724 trapped (6), 906 compatibility (5), 723 variants (6), 914 control (5), 726 Build-Operate-Transfer (4), 585; (4), 587; (4), 591 learning (5), 718 Business, cognitive activity (5), 799 long-term strategy (5), 721; (5), 722; (5), 724; (5), Business intelligence, using Internet (1), 112 725; (5), 727 Business process manager implications (5), 729 categorizing (5), 757 multi-firm (5), 718 re-engineering (1), 97; (5), 753 multi-partner selection (5), 720; (5), 722; (5), 723; redesign (5), 754 (5), 725; (5), 726 Business School Mission Statements (4), 594; (4), partner selection (5), 718 596 positioning (5), 718 Business systems, understanding (1), 126 selection (5), 728; (5), 730 Business transformation (5), 754 strategic business fit (5), 720 strategic perspective (5), 727 Amersham International Life Science (4), 513 C Analytical co-ordination (AC) role (1), 47 Annual report, balanced (3), 369 Capabilities (5), 733 classifying (4), 499 competing on (4), 498 B core (5), 734 execution (5), 737 Baan company (5), 733 Change competences (5), 737 competitive benchmarking (3), 431 Balanced scorecard (2), 242; (2), 243 implementation (4), 501 generation (2), 246 New Zealand Post (1), 14 Banking readiness (3), 434 electronic (6), 890 Chaos (1), 38; (1), 40 ISSP (1), 87 strategy futures (5), 795 Benchmarking Chaotic form (2), 173 barriers to success (3), 436; (3), 438 Chief Knowledge Officers (3), 409 competitive (3), 431 China imitation strategies (3), 430 competitive advantage (1), 78 organizational performance (3), 427 cultural values (2), 283 XIV Long Range Planning Volume 30 environmentalism (2), 277 framework (4), 552 free competition (1), 81 Corporate governance (4), 612 international competitiveness (1), 75 two-tier system (4), 613 markets (1), 81 Corporate restructuring in retailing (6), 843 pioneering (5), 768 Corporation, non-linear (1), 40 risks (4), 585 Corporization, New Zealand Post (1), 11 Special Economic Zones (SEZs) (4), 585; (4), 587 Crumbling Walls 2000 (2), 162 Cleanliness, Seven—Eleven Japan grocery Cultural heritage (1), 39; (1), 42 distribution (6), 880 Culture audit (4), 540 Coaching Curteis Chains (2), 267 change process (1), 32 Customer transformation (3), 345 conceptual framework (1), 33 blockages (3), 348 personal (1), 29 process (3), 347 practical framework (1), 34 Customers (4), 553 Collaborative relationships (4), 500 as assets (4), 497 Communication service with Seven—Eleven Japan grocery external and environmental reports (5), 706 distribution (6), 880 genuine (1), 103 Competence perspective (6), 941 Competence-based competition (4), 615 strategic goals (4), 617, (4), 618 D Competences Baan company (5), 737 Decision-making authority distribution (3), 453 building (5), 735 Defence industry building a strategy on (5), 733 company characteristics (1), 23 knowledge (5), 737 company strategy (1), 24 leveraging (5), 733; (5), 734; (5), 735 management change (1), 23 skills set (5), 737 performance (1), 25 Competition, competence-based (4), 615; (4), 617; restructuring in U.K. (1), 21 (4), 618 Delivery system, Seven—Eleven Japan grocery Competitive advantage (3), 431; (4), 621; (6), 935 distribution (6), 887 China (1), 78 Demand, anticipating (6), 882 erosion (6), 935 Deregulation, postal monopoly (1), 16 knowledge (4), 622 Design integration (5), 686 technology foresight (5), 665 Differentiation of markets (3), 456 Competitive strategy (3), 455 Direct insurance industry (3), 353 differentiation (3), 456 motor market (3), 359 offerings (3), 457 outsourcing (3), 360 positioning (3), 456 sharing data (3), 360 Competitors success (3), 361 best-practice capabilities (3), 427 value chain (3), 354; (3), 356 identification (4), 617 Direct Line (3), 357; (3), 359 Complexity (1), 40 Directors organizing for innovation (5), 800 development through personal coaching (1), 29 science (2), 294 induction courses (1), 31 strategy futures (5), 795 Distribution theory (6), 940 consumer oriented (6), 887 Consistency tests (5), 658 revolution in (6), 823 Constraint (1), 39 superstore format in Australia (6), 913 Construction industry, joint ventures (5), 678 Disturbance, random (1), 40 Consumer characteristics, changing (6), 837 Diversification Consumer market changes (6), 849 competence-based (2), 209 Consumer trends, dynamic (6), 848 internal determinants (2), 210 Consumers, food retailing in Europe (6), 858 internal perspective approach (2), 209 Core aim protection (1), 16 managerial implications (2), 214 Core competence (4), 551 sources (2), 210 customers (4), 553 trajectories (2), 213 engine (4), 554; (4), 557 trends (2), 214 Subject Index XV Downstream channel members (6), 826 types (4), 574 Dutch National Gas Company (2), 180 usage (4), 577 Dutch Postbank (2), 177 ep E Fast moving consumer goods (FMCG) markets (6), 906 Ecological paradigm (4), 562 Field counsellors, Seven—Eleven Japan grocery Ecology (2), 187; (2), 194 distribution (6), 884 Economic development, distribution role (6), 827 Flexibility (2), 169 Economics (2), 187 chaotic form (2), 173 Effective knowledge processes (EKP) (3), 401 operational (2), 171 Efficient consumer response (6), 836 planned form (2), 173 Electronic data interchange (EDI) systems repertoire (2), 170 evaluating (6), 863 rigid form (2), 173 managing retailing—supplier partnerships (6), 862 strategies (2), 169 Quick Response (6), 865 structural (2), 171 Entrepreneur, corporate (3), 345 Flexibility Audit & Redesign (FAR) method (2), 176 Entrepreneurship (2), 267 Flexible form (2), 174 culture (2), 272 Food retailing in Europe (6), 853 risk (2), 275 Foreign direct investment (1), 74 staff (2), 271 Format innovation in retailing (6), 832 strategy (2), 272 Franchise, Seven—Eleven Japan grocery Environmental culture (4), 563 distribution (6), 880 Environmental partner (2), 192 Fresh foods, Seven—Eleven Japan grocery managing relations (2), 194 distribution (6), 881 Environmental performance measures (4), 562 Future-oriented management (1), 38 Environmental products (2), 277 Environmental reporting G core functions (5), 699 designing for external communication (5), 706 integration of stakeholders’ information Global competition, European fitness (2), 299 requirements into (5), 701 Globalization (3), 335 stakeholders’ view (5), 699 of retailers (6), 831 Environmental strategies (4), 562 Strategic Planning Society (3), 330 anticipatory (4), 566 Goods, distribution changes (6), 823 classification (4), 565 Governance, corporate (4), 612 innovation-based green strategies (4), 566 Government Performance and Results Act (GPRA) lobbying-based (4), 566 (4), 529 re-active (4), 566 Green alliances (2), 184 sustainability (4), 566 environmental partner (2), 192 Environmental technology (2), 277 market positioning (2), 192 emerging market (2), 286 partner relations (2), 194 Environmentalism (2), 277 typology (2), 189 Hong Kong (2), 277; (2), 278 Green business, Hong Kong (2), 283; (2), 284 USA (2), 278 Green competencies (4), 564 Environmentalists, allying with (2), 188 Green engine theory (4), 563 Europe, fitness for global competition (2), 299 Green marketing (2), 277 European software firms (4), 518 Green measures (4), 563 capabilities (4), 519; (4), 520 Green policies (4), 562 competencies (4), 519 Green strategies, innovation-based (4), 566 strategies (4), 523; (4), 524 Grocery distribution, Seven—Eleven Japan (6), 877 Export data, need (4), 572 Grocery retailing (6), 836 Export information Growth, entrepreneurship (2), 267 internationalization effects (4), 580 Guangdong Province (4), 585 organizational effects (4), 579 electricity supply/demand (4), 590 requirements (4), 572 Guidance (5), 654 XVI Long Range Planning Volume 30 H conceptual framework (3), 414 development (3), 372 Hong Kong development at Skandia (3), 366 environmental attitudes (2), 280 development phases (3), 370 environmentalism (2), 78; (2), 277 function (3), 400 green business (2), 283; (2), 284 hidden values (3), 367 Hopewell Holdings, power plants (4), 590; (4), 591 integration with knowledge management (3), 399; Human assets (3), 407 (3), 403 Human expertise (3), 406 language (3), 369 Human resource management (4), 507 management (3), 364; (3), 372; (3), 399; (3), 400 efficient use (5), 714 measuring (3), 415 increasing shareholder value (5), 710 models (3), 416; (3), 418; (3), 420 indicators (5), 711 performance measure (3), 413 strategic investment (5), 713 strategic importance (3), 392 traditional measure failures (5), 710 Intellectual performance Human resources measurement (3), 413 global competition (2), 299 models (3), 416 strategic planning and development (4), 507; (4), International competitiveness (1), 74 508 China (1), 75 Internet advertising (2), 157 business intelligence (1), 110; (1), 112 business models (2), 157 Imperatives (3), 377 consumer strategies (2), 157 Incrementalism (1), 42 pay-per-use (2), 158 resurgent (1), 39 potential for distribution (6), 827 Industrial organization theory (1), 96; (1), 105 search mode choice (1), 115 Information strategic planning (2), 158 design laboratory (2), 223 strategy creation (2), 165 knowledge (3), 388 subscriptions (2), 158 requirements for export (4), 572 Investment revolution (1), 133 foreign direct (1), 74 strategy-related network (2), 227 managerial implications for international Information systems strategy (2), 254 executives (5), 775 business strategy (2), 255 pioneering in China (5), 768 framework (2), 262 timing (5), 769 functional analysis (2), 255 timing strategy formulation (5), 770 information (2), 255 stakeholders (2), 259 J Information systems strategy planning (ISSP) (1), 84 banking (1), 87 John Mowlem Construction (5), 681 integration with business strategy (1), 85 Joint ventures (4), 540; (5), 678 process model (1), 87 consolidation (5), 683 Information technology (2), 254 mergers (5), 680 information content (2), 255 outcomes (5), 686 for strategic information (1), 111 refinement (5), 683 Innovation (1), 96; (5), 801 strategic benefits (5), 687 competitive benchmarking (3), 431 Just-in-time purchasing, Seven—Eleven Japan organizing for (5), 799 grocery distribution (6), 881 Inspiration (5), 653 Insurance K direct (3), 353 value chain (3), 354; (3), 356 Intellectual capital Knowledge (4), 624 balance sheet approach (3), 413; (3), 419; (3), 421; acquisition (3), 393 (3), 422 benefits (4), 625 categories (3), 415 commercial (3), 375; (3), 376; (3), 379; (3), 381 Subject Index XVII M competence building (5), 737 competitive advantage (4), 622 core competence (4), 622 Management control (1), 64 economies (3), 376 Manufacturers, food retailing in Europe (6), effective processes (3), 401 856 era (3), 406 Manufacturing Planning and Implementation framework (3), 393 (MPI) scheme (1), 46 information (3), 388 Manufacturing requirements planning (2), 228 integration mechanisms (3), 451 Manufacturing resource planning (2), 228 sharing (3), 409 Manufacturing workforce storage (3), 394 managerial implications (2), 235 technology (3), 388 mobilizing (2), 227 transfer (3), 451 strategic management (2), 229 value (3), 406 strategic resource planning (2), 230 Knowledge management (3), 374; (3), 401 Market dominance, Seven—Eleven Japan grocery between organizations (3), 389 distribution (6), 887 cash flow cycle (3), 382 Market driven to market driving (6), 830 corporate memory (3), 383 Market orientation (4), 496 cultural hygiene (3), 382 Market-based environmentalism (MBE) (2), 185; defining (3), 407 (2), 194 dissemination (3), 394 corporate culture (2), 188 exnovation (3), 382 paradigm shift (2), 186 function (3), 400 Marketing planning (1), 53 implementation (4), 625; (4), 626 ABZ Ltd (1), 56 integration with intellectual capital (3), 399; (3), implementation (1), 54 403 relationship building (1), 62 memory (3), 394 Marketplace performances, creating (3), 379 ownership (3), 394 Markets problem-solving (3), 394 shared vision (4), 496 problems (3), 389 Slovenia (5), 743 profile (3), 395 Merchandise control, brand basis (6), 881 re-use (3), 383 Merchandising, total (6), 885 resource commitment (3), 409 Mergers (5), 680 strategic agenda (3), 385 in retailing (6), 843 style assessment (3), 392 Metaflexibility (2), 172 Knowledge-based strategy (4), 621 Metaphors (2), 294 Knowledge-based theory of the firm (3), 450 domains (2), 296 applications (3), 452 language choice (2), 295 decision-making authority distribution (3), 453 navigation (3), 371 strategic alliances (3), 453 Metastrategy (1), 129 Knowledgeable organization (4), 625 Mission statements (2), 291; (4), 594; (6), 931 business school (4), 594; (4), 596 competition (4), 600 content (4), 601 control tools (4), 600 L derivation (4), 596 monitoring (4), 600 Labour force reduction (5), 743 need for (4), 595 Language perceived benefits (4), 600 intellectual capital (3), 369 university (4), 599 systems thinking (5), 780 use (4), 596 Language use (2), 294 Mobilization, strategy delivery (3), 337 Leadership, strategic (3), 334 Multi-functional teams (1), 99 Leading skilled worker (LSW) (1), 104 Multimedia, newspaper industry impact (2), Learning organizations (3), 338; (3), 406; (4), 495 218 - Life Cycle Analysis (LCA) (4), 562 Multinational corporations (1), 75 Linkage (5), 653 Mutual protection (4), 544 XVIII Long Range Planning Volume 30 N Pearl Packaging (4), 588 Performance measures, integrated (2), 242 Nano-segmentation 2000 (2), 161 Philips Semiconductors (2), 178 NatWest Group (5), 761 Planned form (2), 173 Navigation, metaphor (3), 371 Planning New Zealand Post (1), 11 context (5), 778 Newspaper, portable electronic (2), 222 conventional (4), 530 Newspaper industry, multimedia impact (2), 218 perceived value (4), 532 Not-for-profit organizations (2), 291 target selection (4), 535 competitive advantage (2), 292 Porter—Dunning diamond model (1), 74 institutional advantage (2), 292 Positioning (3), 456 alliances (5), 718 school (5), 793; (5), 794 O Postal service (1), 11 deregulation (1), 16 Oil crisis (3), 330 growth (1), 16 On-line banking (6), 890 investment (1), 16 Ordering, real time (6), 882 social obligations (1), 19 Organization (5), 800 Price fixing (4), 544 knowledgeable (4), 625 Pricing, superstore format in Australia (6), 914 managing boundaries (5), 787 Private label products (6), 909 market-driven (4), 495 Pro-active worldview (4), 562 purpose (3), 444 Process (5), 753 reinventing (4), 501 definition (5), 755 Organizational capability (3), 434; (3), 452 migration (5), 757 Organizational design (3), 452 organizing (1), 97 Organizational environment (3), 433 selecting for redesign (5), 757 Organizational intelligence (5), 799 team (1), 101; (1), 104 Organizational learning (4), 496; (5), 686 triangle (5), 757; (5), 759; (5), 760; (5), 761 Organizational life cycle models (5), 690 Product development Organizational loyalty (4), 545 accelerating (4), 484 Organizational performance strong (4), 484 benchmarking (3), 427; (3), 432 Product innovation in retailing (6), 841 improvement (3), 436 Product replacement, Seven—Eleven Japan grocery readiness for change (3), 434 distribution (6), 885 success (3), 432 Product-market diversity (4), 499 Organizational strategy (1), 118 Public policy, food retailing in Europe (6), 858 public sector (5), 689 Public sector Organizational transformation (3), 345 framework for strategic change (5), 691 customer challenges (3), 349 growth cycle (5), 689 executives involved (3), 346 organizational strategies (5), 689 personality traits (3), 347 Public service success gauges (3), 347 staff turnover (4), 531 Outsourcing, distribution changes (6), 825 targeted planning (4), 529 Ownership boundaries (1), 123 cost (5), 787 Q ineffectiveness (5), 788 inflexibility (5), 787 strategy (2), 199; (2), 201; (2), 204 Quick Response system (6), 865 value (5), 787 Pp R Participative management (3), 339 Rationalization, Strategic Planning Society (3), 330 Patterns (3), 377 Re-engineering (5), 753 Pay-per-use, Internet (2), 158 Reasoning, circular (1), 42

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