Lippincott Williams & Wilkins’ POCKET GUIDE FOR Medical Assisting Fourth Edition KKrroonneennbbeerrggeerr__PPKKTTGGDDEE__FFMM..iinndddd ii 1122//1133//22001111 55::2200::5588 PPMM KKrroonneennbbeerrggeerr__PPKKTTGGDDEE__FFMM..iinndddd iiii 1122//1133//22001111 55::2200::5599 PPMM Lippincott Williams & Wilkins’ POCKET GUIDE FOR Medical Assisting Fourth Edition Judy Kronenberger, RN, CMA, MEd Associate Professor, Medical Assistant Technology Sinclair Community College Dayton, Ohio Laura Southard Durham, BS, CMA Medical Assisting Technologies Program Coordinator (Retired) Forsyth Technical Community College Winston-Salem, North Carolina Denise Woodson, MA, MT(ASCP)SC Academic Coordinator Health Professions and Nursing Smarthinking, Inc. Richmond, Virginia KKrroonneennbbeerrggeerr__PPKKTTGGDDEE__FFMM..iinndddd iiiiii 1122//1133//22001111 55::2200::5599 PPMM Acquisitions Editor: Kelley Squazzo Designer: Stephen Druding Product Manager: John Larkin Compositor: SPi Global Marketing Manager: Shauna Kelley Fourth Edition Copyright © 2012, 2009, 2005, 1999 Lippincott Williams and Wilkins 351 West Camden Street Two Commerce Square Baltimore, MD 21201 2001 Market Street Philadelphia, PA 19103 Printed in China All rights reserved. This book is protected by copyright. No part of this book may be reproduced or transmit- ted in any form or by any means, including as photocopies or scanned-in or other electronic copies, or utilized by any information storage and retrieval system without written permission from the copyright owner, except for brief quotations embodied in critical articles and reviews. Materials appearing in this book prepared by individuals as part of their official duties as U.S. government employees are not covered by the above-mentioned copyright. To request permission, please contact Lippincott Williams & Wilkins at Two Commerce Square, 2001 Market Street, Philadelphia, PA 19103, via email at [email protected], or via website at lww.com (products and services). Library of Congress Cataloging-in-Publication Data Kronenberger, Judy. Lippincott Williams & Wilkins pocket guide for medical assisting / Judy Kronenberger, Laura Southard Durham, Denise Woodson. — 4th ed. p. ; cm. Pocket guide for medical assisting Abridged version of: Lippincott Williams & Wilkins’ comprehensive medical assisting / Judy Kronenberger. 4th ed. c2011. Includes index. ISBN 978-1-4511-2037-0 I. Durham, Laura Southard. II. Woodson, Denise. III. Kronenberger, Judy. Lippincott Williams & Wilkins’ comprehensive medical assisting. IV. Title. V. Title: Pocket guide for medical assisting. [DNLM: 1. Physician Assistants—Handbooks. 2. Clinical Medicine—methods—Handbooks. 3. Medical Secretaries—Handbooks. 4. Practice Management, Medical—Handbooks. W 49] 610.73’72069—dc23 2011041497 DISCLAIMER Care has been taken to confirm the accuracy of the information present and to describe generally accepted practices. However, the authors, editors, and publisher are not responsible for errors or omissions or for any consequences from application of the information in this book and make no warranty, expressed or implied, with respect to the currency, completeness, or accuracy of the contents of the publication. Application of this information in a particular situation remains the professional responsibility of the practitioner; the clinical treatments described and recommended may not be considered absolute and universal recommendations. The authors, editors, and publisher have exerted every effort to ensure that drug selection and dosage set forth in this text are in accordance with the current recommendations and practice at the time of publication. However, in view of ongoing research, changes in government regulations, and the constant flow of informa- tion relating to drug therapy and drug reactions, the reader is urged to check the package insert for each drug for any change in indications and dosage and for added warnings and precautions. This is particularly impor- tant when the recommended agent is a new or infrequently employed drug. Some drugs and medical devices presented in this publication have Food and Drug Administration (FDA) clearance for limited use in restricted research settings. It is the responsibility of the health care provider to ascertain the FDA status of each drug or device planned for use in their clinical practice. To purchase additional copies of this book, call our customer service department at (800) 638-3030 or fax orders to (301) 223-2320. International customers should call (301) 223-2300. Visit Lippincott Williams & Wilkins on the Internet: http://www.lww.com. Lippincott Williams & Wilkins customer service representatives are available from 8:30 am to 6:00 pm, EST. 9 8 7 6 5 4 3 2 1 KKrroonneennbbeerrggeerr__PPKKTTGGDDEE__FFMM..iinndddd iivv 1122//1133//22001111 55::2211::0000 PPMM Preface L ippincott Williams & Wilkins’ Pocket Guide for Medical Assisting provides the essential information you need to make the transition from the classroom to the clinic as smooth and as stress-free as possible. The new streamlined, quick-reference format allows you to easily find key information to carry out clinical, ad- ministrative, and laboratory duties. Lippincott Williams & Wilkins’ Pocket Guide for Medical Assisting is organized into eight tabs: 1. Administrative Procedures 2. Clinical Procedures 3. Laboratory and Diagnostic Tests 4. Medication Administration 5. Surgical Procedures 6. Specialty Procedures 7. Emergency Procedures 8. Tools Each tab is color-coded so you can clearly identify sections. Special features include “Warning” boxes, which describe situa- tions that may pose an increased risk to you or your patient, and “Charting Examples” that present realistic samples of the informa- tion required for legal documentation. Icons reminding you to follow Standard Precautions appear after the equipment list for each procedure and may include handwash- ing, gloving, personal protective equipment (PPE), or sharps and biohazard containers. Line drawings and photographs clarify key steps and visually enhance the procedures. Vital reference material includes commonly prescribed medica- tions, normal lab values, pain assessment tools, HIPAA r esources, v KKrroonneennbbeerrggeerr__PPKKTTGGDDEE__FFMM..iinndddd vv 1122//1133//22001111 55::2211::0000 PPMM key English-to-Spanish health care phrases, a basic medical terminology refresher, commonly used abbreviations, Celsius- Fahrenheit conversions, metric equivalents, and more. We hope you will use this compact, durable guide to perform with confidence in the administrative, clinical, and laboratory set- tings. Judy Kronenberger Laura Southard Durham Denise Woodson vi KKrroonneennbbeerrggeerr__PPKKTTGGDDEE__FFMM..iinndddd vvii 1122//1133//22001111 55::2211::0022 PPMM Icons Guide Handwashing Gloves Biohazardous PPE Sharps vii KKrroonneennbbeerrggeerr__PPKKTTGGDDEE__FFMM..iinndddd vviiii 1122//1133//22001111 55::2211::0022 PPMM Reviewers Diana Alagna, RN Medical Assistant Program Director Medical Assisting Department Branford Hall Career Institute Southington, CT Delena Austin, BTIS, CMA Medical Assisting Program Coordinator Health and Human Services Department Macomb Community College ClintonTownship, MI Cheryl Charest Medical Assistant, CET, Student Services Coordinator Medial Assistant Program Premier Education Group Manchester, NH Anne Gailey, CMA (AAMA) Medical Assisting Instructor Medical Assisting Program Ogeechee Technical College Statesboro, GA Marta Lopez, LM, CPM, RMA, BS Program Coordinator/Faculty Medical Assisting Department Miami Dade College-Medical Miami, FL viii KKrroonneennbbeerrggeerr__PPKKTTGGDDEE__FFMM..iinndddd vviiiiii 1122//1133//22001111 55::2211::0033 PPMM