Leveraging Knowledge for Innovation in Collaborative Networks: 10th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2009, Thessaloniki, Greece, October 7-9, 2009. Proceedings PDF
Preview Leveraging Knowledge for Innovation in Collaborative Networks: 10th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2009, Thessaloniki, Greece, October 7-9, 2009. Proceedings
IFIP Advances in Information and Communication Technology 307 Editor-in-Chief A.JoeTurner,Seneca,SC,USA EditorialBoard FoundationsofComputerScience MikeHinchey,Lero,Limerick,Ireland Software:TheoryandPractice BertrandMeyer,ETHZurich,Switzerland Education BernardCornu,CNED-EIFAD,Poitiers,France InformationTechnologyApplications RonaldWaxman,EDAStandardsConsulting,Beachwood,OH,USA CommunicationSystems GuyLeduc,UniversitédeLiège,Belgium SystemModelingandOptimization JacquesHenry,UniversitédeBordeaux,France InformationSystems BarbaraPernici,PolitecnicodiMilano,Italy RelationshipbetweenComputersandSociety ChrisanthiAvgerou,LondonSchoolofEconomics,UK ComputerSystemsTechnology PaoloPrinetto,PolitecnicodiTorino,Italy SecurityandPrivacyProtectioninInformationProcessingSystems KaiRannenberg,GoetheUniversityFrankfurt,Germany ArtificialIntelligence MaxA.Bramer,UniversityofPortsmouth,UK Human-ComputerInteraction AnneliseMarkPejtersen,CenterofCognitiveSystemsEngineering,Denmark EntertainmentComputing RyoheiNakatsu,NationalUniversityofSingapore IFIP–TheInternationalFederationforInformationProcessing IFIPwasfoundedin1960undertheauspicesofUNESCO,followingtheFirst WorldComputerCongressheldinParisthepreviousyear.Anumbrellaorgani- zation for societies working in information processing, IFIP’s aim is two-fold: tosupportinformationprocessingwithinitsmembercountriesandtoencourage technologytransfertodevelopingnations.Asitsmissionstatementclearlystates, IFIP’s mission is to be the leading, truly international, apolitical organizationwhichencouragesandassistsinthedevelopment,ex- ploitationandapplicationofinformationtechnologyforthebenefit ofallpeople. IFIPisanon-profitmakingorganization,runalmostsolelyby2500volunteers.It operatesthroughanumberoftechnicalcommittees,whichorganizeeventsand publications.IFIP’seventsrangefromaninternationalcongresstolocalseminars, butthemostimportantare: • TheIFIPWorldComputerCongress,heldeverysecondyear; • Openconferences; • Workingconferences. TheflagshipeventistheIFIPWorldComputerCongress,atwhichbothinvited andcontributedpapersarepresented.Contributedpapersarerigorouslyrefereed andtherejectionrateishigh. As with the Congress, participation in the open conferences is open to all and papersmaybeinvitedorsubmitted.Again,submittedpapersarestringentlyref- ereed. The working conferences are structured differently. They are usually run by a workinggroupandattendanceissmallandbyinvitationonly.Theirpurposeis tocreateanatmosphereconducivetoinnovationanddevelopment.Refereeingis lessrigorousandpapersaresubjectedtoextensivegroupdiscussion. Publications arising from IFIP events vary. The papers presented at the IFIP WorldComputerCongressandatopenconferencesarepublishedasconference proceedings,whiletheresultsoftheworkingconferencesareoftenpublishedas collectionsofselectedandeditedpapers. Anynationalsocietywhoseprimaryactivityisininformationmayapplytobe- comeafullmemberofIFIP,althoughfullmembershipisrestrictedtoonesociety percountry.FullmembersareentitledtovoteattheannualGeneralAssembly, Nationalsocietiespreferringalesscommittedinvolvementmayapplyforasso- ciateorcorrespondingmembership.Associatemembersenjoythesamebenefits asfullmembers,butwithoutvotingrights.Correspondingmembersarenotrep- resentedinIFIPbodies.Affiliatedmembershipisopentonon-nationalsocieties, andindividualandhonorarymembershipschemesarealsooffered. Luis M. Camarinha-Matos IraklisParaskakis HamidehAfsarmanesh(Eds.) Leveraging Knowledge for Innovation in Collaborative Networks 10th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2009 Thessaloniki, Greece, October 7-9, 2009 Proceedings 1 3 VolumeEditors LuisM.Camarinha-Matos NewUniversityofLisbon,FacultyofSciencesandTechnology CampusdeCaparica,2829-516MonteCaparica,Portugal E-mail:[email protected] IraklisParaskakis SouthEastEuropeanResearchCentre(SEERC) ResearchCentreoftheUniversityofSheffieldandCITYCollege 24Pr.KoromilaStr.,54622Thessaloniki,Greece E-mail:[email protected] HamidehAfsarmanesh UniversityofAmsterdam,ComputerScienceDepartment SciencePark107,1098XGAmsterdam,TheNetherlands E-mail:[email protected] LibraryofCongressControlNumber:2009935464 CRSubjectClassification(1998):H.5.3,K.3.1,I.2.6,D.1.3,D.2.9 ISSN 1868-4238 ISBN-10 3-642-04567-7SpringerBerlinHeidelbergNewYork ISBN-13 978-3-642-04567-7SpringerBerlinHeidelbergNewYork Thisworkissubjecttocopyright.Allrightsarereserved,whetherthewholeorpartofthematerialis concerned,specificallytherightsoftranslation,reprinting,re-useofillustrations,recitation,broadcasting, reproductiononmicrofilmsorinanyotherway,andstorageindatabanks.Duplicationofthispublication orpartsthereofispermittedonlyundertheprovisionsoftheGermanCopyrightLawofSeptember9,1965, initscurrentversion,andpermissionforusemustalwaysbeobtainedfromSpringer.Violationsareliable toprosecutionundertheGermanCopyrightLaw. springer.com ©IFIPInternationalFederationforInformationProcessing2009 PrintedinGermany Typesetting:Camera-readybyauthor,dataconversionbyScientificPublishingServices,Chennai,India Printedonacid-freepaper SPIN:12755813 06/3180 543210 Preface Collaborative Networks A Tool for Promoting Co-creation and Innovation The collaborative networks paradigm offers powerful socio-organizational mecha- nisms, supported by advanced information and communication technologies for pro- moting innovation. This, in turn, leads to new products and services, growth of better customer relationships, establishing better project and process management, and building higher-performing consortia. By putting diverse entities that bring different perspectives, competencies, practices, and cultures, to work together, collaborative networks develop the right environment for the emergence of new ideas and more efficient, yet practical, solutions. This aspect is particularly important for small and medium enterprises which typically lack critical mass and can greatly benefit from participation in co-innovation networks. However, larger organizations also benefit from the challenges and the diversity found in collaborative ecosystems. In terms of research, in addition to the trend identified in previous years toward a sounder consolidation of the theoretical foundation in this discipline, there is now a direction of developments more focused on modeling and reasoning about new col- laboration patterns and their contribution to value creation. “Soft issues,” including social capital, cultural aspects, ethics and value systems, trust, emotions, behavior, etc. continue to deserve particular attention in terms of modeling and reasoning. Exploita- tion of new application domains such as health care, education, and active aging for retired professionals also help identify new research challenges, both in terms of mod- eling and ICT support development. PRO-VE 2009 held in Thessaloniki, Greece, was the 10th event in a series of suc- cessful conferences, including PRO-VE 1999 (held in Porto, Portugal), PRO-VE 2000 (held in Florianopolis, Brazil), PRO-VE 2002 (held in Sesimbra, Portugal), PRO-VE 2003 (held in Lugano, Switzerland), PRO-VE 2004 (held in Toulouse, France), PRO- VE 2005 (held in Valencia, Spain), PRO-VE 2006 (held in Helsinki, Finland), PRO- VE 2007 (Guimarães, Portugal), and PRO-VE 2008 (Poznan, Poland). This book includes a number of selected papers from PRO-VE 2009, providing a comprehensive overview of recent advances in various CN domains and their applica- tions. On this 10th anniversary of the conference, there was a special emphasis on the CN topics related to co-innovation and new collaboration patterns, performance man- agement, competency modeling and management, VO breeding environments, part- ners’ selection and e-procurement, soft issues and socio-technical aspects, collabora- tive work environments, and case studies and applications in industry and services, with particular emphasis on active aging and educational networks. VI Preface As in previous editions of PRO-VE, the book itself is the result of cooperative and highly distributed work among the authors of the articles and the International Pro- gram Committee members, representing a valuable tool for all those interested in innovation, emerging applications, research advances, and challenges of collaborative networks. We would like to thank all the authors both from academia/research and industry for their contributions. We appreciate the dedication of the PRO-VE Program Committee members, who helped with the selection of articles and contributed with valuable comments to improve their quality. August 2009 Luís M. Camarinha-Matos Iraklis Paraskakis Hamideh Afsarmanesh PRO-VE 2009 – 10th IFIP Working Conference on Virtual Enterprises Thessaloniki, Greece, October 7–9, 2009 General Chair Iraklis Paraskakis (Greece) Program Committee Chair Luis M. Camarinha-Matos (Portugal) Program Committee Witold Abramowicz (Poland) Alexandra Klen (Brazil) António Abreu (Portugal) Bernhard Koelmel (Germany) Hamideh Afsarmanesh (The Netherlands) Kurt Kosanke (Germany) Cesar Analide (Portugal) Adamantios Koumpis (Greece) Samuil Angelov (The Netherlands) George Kovacs (Hungary) Dimitris Apostolou (Greece) John Krogstie (Norway) Américo Azevedo (Portugal) Celson Lima (France) Panagiotis Bamidis (Greece) Gregoris Mentzas (Greece) Eoin Banahan (UK) István Mézgar (Hungary) Peter Bertok (Australia) Arturo Molina (Mexico) Xavier Boucher (France) Mieczyslaw Muraszkiewicz (Poland) Jim Browne (Ireland) Roumen Nikolov (Bulgaria) Jorge Cardoso (Germany) Ovidiu Noran (Australia) Wojciech Cellary (Poland) Paulo Novais (Portugal) Sophie D’Amours (Canada) Adegboyega Ojo (Macau) Alexandre Dolgui (France) Eugénio Oliveira (Portugal) Guy Doumeingts (France) Martin Ollus (Finland) Schahram Dustdar (Austria) Angel Ortiz (Spain) Elsa Estevez (Argentina) Luis Osório (Portugal) Myrna Flores (Switzerland) Costas Pattichis (Cyprus) Rosanna Fornasiero (Italy) Adam Pawlak (Poland) Cesar Garita (Costa Rica) Willy Picard (Poland) Paul Grefen (The Netherlands) Michel Pouly (Switzerland) Jairo Gutierrez (New Zealand) Goran Putnik (Portugal) Tarek Hassan (UK) Ricardo Rabelo (Brazil) Tomasz Janowski (Canada) Yacine Rezgui (UK) Toshiya Kaihara (Japan) Rainer Ruggaber (Germany) Eleni Kaldoudi (Greece) Hans Schaffers (The Netherlands) Iris Karvonen (Finland) Raimar Scherer (Germany) VIII Organization Weiming Shen (Canada) Klaus-Dieter Thoben (Germany) Waleed W. Smari (USA) Lorna Uden (UK) Riitta Smeds (Finland) Antonio Volpentesta (Italy) António L. Soares (Portugal) Lai Xu (Australia) Jorge P. Sousa (Portugal) Peter Weiß (Germany) Volker Stich (Germany) Technical Sponsors IFIP WG 5.5 COVE Co-operation Infrastructure for Virtual Enterprises and electronic business Society of Collaborative Networks SoCol net Organizational Co-Sponsors UNINOVA New University of Lisbon Table of Contents Part 1: Co-innovation in Collaborative Networks Networked Innovation in Innovation Networks: A Home Appliances Case Study...................................................... 3 Luis Berasategi, Joseba Arana, and Eduardo Castellano Managing Distributed Innovation Processes in Virtual Organizations by Applying the Collaborative Network Relationship Analysis ......... 13 Jens Eschenb¨acher, Marcus Seifert, and Klaus-Dieter Thoben A Balanced Scorecard for Open Innovation: Measuring the Impact of Industry-University Collaboration.................................. 23 Myrna Flores, Ahmed Al-Ashaab, and Andrea Magyar Co-creation and Co-innovation in a Collaborative Networked Environment .................................................... 33 Edmilson Rampazzo Klen Part 2: Collaboration Patterns A Cooperative Model to Improve Hospital Equipments and Drugs Management .................................................... 43 Ilaria Baffo, Giuseppe Confessore, Giacomo Liotta, and Giuseppe Stecca Modeling Adaptable Business Service for Enterprise Collaboration ..... 51 Khouloud Boukadi, Lucien Vincent, and Patrick Burlat A Collaboration Pattern Model for Virtual Organisations ............. 61 Nikos Papageorgiou, Yannis Verginadis, Dimitris Apostolou, and Gregoris Mentzas Issues and Experiences in Logistics Collaboration .................... 69 Nadia Lehoux, Jean-Fran¸cois Audy, Sophie D’Amours, and Mikael Ro¨nnqvist Part 3: Needs and Practices Analyzing Enterprise Networks Needs: Action Research from the Mechatronics Sector.............................................. 79 Luca Cagnazzo, Paolo Taticchi, Gianni Bidini, and Enzo Baglieri X Table of Contents Comparing Notes: Collaborative Networks, Breeding Environments, and Organized Crime............................................. 88 Alejandro Hern´andez Mapping R&D within Multinational Networks: Evidence from the Electronics Industry.............................................. 96 Paula Urze and Maria Joa˜o Manatos Part 4: Collaboration in Supply Chains Developing a Taxonomy and Model to Transfer and Assess Best Practices for Supply Chain Management ............................ 109 Myrna Flores, Ana Mendoza, Victor Lavin, and Benito Flores Supply Chain Coordination in Hospitals ............................ 117 Nazar´e Rego and Jorge Pinho de Sousa ASupplyChainArchitectureBasedonMulti-agentSystemstoSupport Decentralized Collaborative Processes .............................. 128 Jorge E. Herna´ndez, Rau´l Poler, and Josefa Mula Collaborative Manufacturing Management in Networked Supply Chains ......................................................... 136 Michel Pouly, Souleiman Naciri, and S´ebastien Berthold Part 5: Teams and Collaboration Collaborative Capability of Teams in Network Organizations .......... 149 Sebastian Ulbrich, Heide Troitzsch, Fred van den Anker, Adrian Plu¨ss, , and Charles Huber Knowledge Value Creation Characteristics of Virtual Teams: A Case Study in the Construction Sector .................................. 157 Chalee Vorakulpipat and Yacine Rezgui Social Protocols for Agile Virtual Teams ............................ 168 Willy Picard Analysis of Interpersonal Communication Processes in Digital Factory Environments ................................................... 177 Jens Schu¨tze, Heiko Baum, Martin Laue, and Egon Mu¨ller Part 6: VO Breeding Environments Modeling Modeling Virtual Organization Architecture with the Virtual OrganizationBreeding Methodology................................ 187 Zbigniew Paszkiewicz and Willy Picard
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