Leading Virtual Project Teams: Adapting Leadership Theories and Communications Techniques to 21st Century Organizations PDF
Preview Leading Virtual Project Teams: Adapting Leadership Theories and Communications Techniques to 21st Century Organizations
Business Management / Project Management L e In a 1945 speech, Winston Churchill stated, “We are shaping the world faster than we e Leading Virtual can change ourselves, and we are applying to the present the habits of the past.” Was Churchill predicting the future of project management? Have we changed how we communicate and lead projects? Have leadership and management theories and models evolved to keep pace with today’s business environment? Project Teams Leading Virtual Project Teams: Adapting Leadership Theories and Communications L Techniques to 21st Century Organizations addresses the challenges the virtual e project management environment poses to traditional methods of leadership and a Adapting Leadership Theories and Communications communication. It introduces new approaches for adapting existing leadership d theories to e-leadership as well as progressive tools and techniques to improve virtual Techniques to 21st Century Organizations i project communications. n g The book begins by examining the factors affecting the movement from traditional work environments to virtual organizations. It considers the challenges of leading V multicultural, global organizations and reviews what e-leadership means. Illustrating i the application of both traditional and new leadership models and theories to virtual r t project management, the book includes best practices for u • Managing and motivating the multicultural team a • Communicating in a distributed work environment l P • Avoiding social isolation • Cyber-bullying in the virtual environment and e-ethics r o • Cultural management issues j e c Explaining how traditional leadership theories and models can be applied to t contemporary projects, the book details methods virtual project managers can use to enhance virtual communications. The final chapter describes the e-leadership skills T and competencies project managers will need to ensure sustainable success in today’s e competitive business environment. a m This book provides the virtual project manager with the tools and techniques to improve e-leadership and communications. Complete with case studies that illustrate real-world s applications to the virtual challenges presented in each chapter, the book is a suitable text for educational institutions looking to increase understanding of project management leadership and communications outside the traditional project environment. K16755 6000 Broken Sound Parkway, NW Suite 300, Boca Raton, FL 33487 ISBN: 978-1-4665-7688-9 711 Third Avenue an informa business New York, NY 10017 90000 Margaret R. Lee, PhD, PMP 2 Park Square, Milton Park www.crcpress.com Abingdon, Oxon OX14 4RN, UK 9 781466 576889 Best Practices and Advances in Program Management Series www.auerbach-publications.com K16755 mech -rev2.indd 1 7/5/13 3:17 PM Leading Virtual Project Teams Adapting Leadership Theories and Communications Techniques to 21st Century Organizations Best Practices and Advances in Program Management Series Series Editor Ginger Levin PUBLISHED TITLES Leading Virtual Project Teams: Adapting Leadership Theories and Communications Techniques to 21st Century Organizations Margaret R. Lee Construction Program Management Joseph Delaney Applying Guiding Principles of Effective Program Delivery Kerry R. Wills Program Management: A Life Cycle Approach Ginger Levin Implementing Program Management: Templates and Forms Aligned with the Standard for Program Management, Third Edition (2013) and Other Best Practices Ginger Levin and Allen R. Green FORTHCOMING TITLES Program Governance Muhammad Ehsan Khan Successful Program Management: Complexity Theory, Communication, and Leadership Wanda Curlee and Robert Lee Gordon Sustainable Program Management Gregory T. Haugan The Essential Program Management Office Gary Hamilton From Projects to Programs: A Project Manager’s Journey Samir Penkar Leading Virtual Project Teams Adapting Leadership Theories and Communications Techniques to 21st Century Organizations Margaret R. Lee CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2014 by Taylor & Francis Group, LLC CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S. Government works Version Date: 20130626 International Standard Book Number-13: 978-1-4665-7689-6 (eBook - PDF) This book contains information obtained from authentic and highly regarded sources. Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information stor- age or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, please access www.copy- right.com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400. CCC is a not-for-profit organization that pro- vides licenses and registration for a variety of users. For organizations that have been granted a pho- tocopy license by the CCC, a separate system of payment has been arranged. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com Dedication This work is dedicated to my husband, Paul Lee, and my children, David Lee, Kathy Strickland, and Megan Strange. Their support, love, and encouragement made it possible for me to complete my education and start over. This work is also dedicated to my colleagues, my longtime “lunch-bunch,” and my friends and neighbors who continue to support and encourage me without fail. And, last but most importantly, this book is dedicated to all those individuals who lead and manage virtual project teams. © 2010 Taylor & Francis Group, LLC Contents List of Figures ........................................................................................xi List of Tables .......................................................................................xiii List of Case Studies ...............................................................................xv Preface .................................................................................................xvii Acknowledgments ...............................................................................xix About the Author. ................................................................................xxi Introduction ......................................................................................xxiii Chapter 1 Overview .............................................................................1 Virtual Terminology ...................................................................1 Factors Affecting the Movement from Traditional Work Environments to Virtual Organizations .......................5 Challenges of Leading in Virtual Organizations ....................7 Looking Ahead: The Application of Traditional Leadership Models and Theories to Virtual Project Management ...............................................................................10 References ...................................................................................12 Chapter 2 e-Leadership for Projects .................................................15 Introduction ...............................................................................15 Defining e-Leadership ..............................................................17 Application of Traditional Leadership Models and Theories to Virtual Project Management...............................18 Control-Related Leadership ................................................18 Leadership through Empowerment ..................................20 Transformational and Transactional Leadership Styles ...21 Contingency School of Leadership .....................................23 Situational Leadership Styles ..............................................24 Decision Tree Approach ......................................................25 Agile Project Management ..................................................26 Servant Leadership and Grateful Leadership ..................28 Models of Team Development ............................................29 © 2010 Taylor & Francis Group, LLC vii viii • Contents The ARCS Model .................................................................30 Entrepreneurial Leadership.................................................32 Extreme Agility .....................................................................33 Negative e-Leadership Approaches .........................................35 Authoritarian Leadership Style ..........................................35 Laissez-Faire Leadership .....................................................38 Leader–Member Exchange Theory ....................................38 Moving toward Multiple e-Leadership Styles ........................39 Benefits of Multiple Leadership Styles in Virtual Projects ...................................................................................39 Looking Ahead: Current Approaches to Virtual Communications ......................................................................42 Food for Thought ......................................................................54 Notes ...........................................................................................54 References ...................................................................................55 Case Study References...............................................................59 Chapter 3 Enhancing Virtual Project Communications ................61 Understanding Project Communications ..............................61 e-Leadership for Virtual Project Communications .........62 Planning for Project Communications .............................62 Communications Plan ....................................................63 Various Approaches to Virtual Communication ................68 Different Methods ...............................................................68 Tools and Techniques to Enhance Communications for Virtual Organizations ....................................................69 Communications Technology ........................................70 Virtual Etiquette ..............................................................71 Sharing Knowledge ..........................................................72 Communicating in a Nonverbal World ........................72 Best Practice Approaches ....................................................74 Face-to-Face Communications ......................................74 Teleconferences and Telephone Calls ............................75 Collaboration Tools .........................................................76 Using Multiple Leadership Styles to Communicate to Distributed Teams .....................................................................79 Situational Communication Styles....................................80 Servant Leadership Communication .................................82 © 2010 Taylor & Francis Group, LLC
Description:The list of books you might like
