leading POS hardware and SOftware SOlutiOnS fOr reStaurantS

15 Pages·2014·3.55 MB·English

A S U P P L E M E N T T O H O S P I T A L I T Y T E C H N O L O G Y
2014 leading POS hardware and SOftware
SOlutiOnS fOr reStaurantS
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HARDWARE & SOFTWARE SOLUTIONS FROM:
· Custom Business Solutions Inc. · Retail Data Systems
· Epson America, Inc. · Silverware POS
· Granbury Solutions · Spartan Computer Services
· Harbortouch · Speedline Point of Sale
· MICROS Systems, Inc. · Squirrel Systems
· Maitre’D · Vivonet
grOuP PuBliSher 2CO0M1Pa4nY
lenore o’Meara2014 hotel Point of Sale
[email protected]
editOrial connectiVitY
eDitoR-in-cHieF abigail a. lorden
[email protected]
showcase Headline
Managing eDitoR Dorothy creamer tech ShowcaSe
[email protected]
SaleS
senioR accoUnt eXecUtiVe leah segarra
[email protected]
Technology Type:
aXccxoxxUxn t eXecUtiVe Hope corcoran
[email protected]
Xxxx
What makes this solution best in class?
assistant to pUBlisHeR Jen Johnson Xxxx
jjo•h nXsoxnx@xxe d gellmail.com
Xxxx
art/PrOduCtiOn
What type of warranty, service and/or
cReatiVe DiRectoR colette Magliaro Xxxx
cmsuapglpiaorrot@ deod gyeolulm oafilf.ceorm?
Xxxxx
Xxxx
aRt DiRectoR lauren DiMeo
[email protected] Xxxx
Customers using this include:
pXRoxxDxUxction ManageR lynn s. Wilhelm
Xxxx
[email protected]
Xxxx
OCnloimnep Maendyia
VAp,d MdreeDsisa integRation Rob Keenan
[email protected]
P: | F:
DiRectoR oF leaD geneRation
&E amUaDiil:e nce DeVelopMent Jason Ward
[email protected]
WeB DeVelopMent ManageR scott ernst 3 [Infographic] 9 [POSERA Maitre’D]
[email protected] POS InnOvaTOr QuIz: HOW DOeS Have IT all WITH MaITre’D POS
YOur reSTauranT MeaSure uP?
on-line eVent pRoDUceR Whitney Ryerson
[email protected] 10 [Retail Data Systems]
4 [Custom Business Solutions, Inc.] naTIOn’S larGeST InDePenDenT
MaRKeting/eVents/ciRcUlation nOrTHSTar OrDer enTrY. TOTal SOluTIOnS PrOvIDer
DiRectoR, eVent planning pat Benkner
IT JuST WOrkS.
[email protected]
11 [Silverware POS]
CirCulatiOn Manager Jeffrey Zabe 5 [Epson America, Inc.] POS & TeCHnOlOGY SOluTIOnS
[email protected] InCreaSe SaleS & ServICe FOr THe HOSPITalITY InDuSTrY
WITH OMnIlInk MObIle SOluTIOnS
sUBcRiptions 978.671.0449
RepRints: paRs int’l, 212.221.9595 x319 12 [Spartan Computer Services]
6 [Granbury Solutions] ServICe SOluTIOnS FrOM
COrPOrate
THInk beYOnD POS anD HelP STarT TO FOrever
ceo/cHaiRMan gabriele a. edgell
[email protected] YOur branD THr!ve
pResiDent gerald c. Ryerson 13 [Speedline Point of Sale]
[email protected]
Vice pResiDent John chiego 7 [Harbortouch] PIzza POInT OF Sale. DelIvereD.
[email protected] Free POS SYSTeM WIll
revOluTIOnIze YOur buSIneSS 14 [Squirrel Systems]
COrPOrate OffiCe DelIverInG THe beST
4 Middlebury Blvd. | Randolph nJ 07869
8 CuSTOMer exPerIenCe
973.607.1300 FaX: [phone] [MICROS Systems, Inc.]
Make GueST InTeraCTIOnS
fOunder dOuglaS C. edgell 1951-1998 exTraOrDInarY! 15 [Vivonet]
real reSTauranT reSulTS
copyright © 2014 Hospitality technology. all rights reserved. no part of this publication may be
reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy,
recording or information storage and retrieval systems, without permission in writing from the publishers.
2 «2 «H oHsopsiptaitlaitliyt tye tceHcnHonloolgoyg y« p«o nse sWH otWeccHa ssHeo 2W0c14ase 2014
CuStOM BuSineSS SOlutiOnS, inC.
nOrthStar Order entrY
2014
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NorthStar Order Entry. It Just Works.

Technology Type:
northstar order entry is a cloud-based tablet
software that is easy to deploy, train, and use.
What makes this solution best in class?
• NorthStar Order Entry is a tablet-based POS
system that is easy to deploy and use.
• NorthStar Order Entry provides five order-
ing modes: pos, gUest, WeB, KiosK, and
MoBile. all in one software, all from one
device.
• NorthStar is a cloud-based tool set. System
changes can be made from anywhere, even
from your smartphone or internet-enabled
tablet.
• NorthStar integrates to many industry-
leading systems. NorthStar Order Entry: the next from anywhere at any time.
• NorthStar provides additional features and generation, cloud-based POS system Protect your customers’ data.
functions such as time clock, delivery, drive developed by Custom Business NorthStar POS automatically
thru, combos, and back-of-house reporting. Solutions. NorthStar is easy to encrypts payment card data at the
• NorthStar is supported by 24/7 LIVE cus- deploy, train, and use. swipe, never storing any information
tomer support and free, automatic software NorthStar Order Entry brings on your system. This protects your
updates. traditional POS to the table. Using customers’ information from costly
• NorthStar was developed by restaurateurs tablets as either a fixed or mobile data breaches.
for restaurateurs. terminal for staff-facing order modes, One low-monthly subscription
NorthStar delivers the flexibility for fee includes full 24/7 support.
What type of service and/or support do you
your restaurant to create the best All data backup and software
offer?
cBs is a single-source solution for purchasing
The hospitality industry’s first
equipment and software, to implementation, and
end-to-end support. our support services include
omnichannel software solution.
a 24/7 live support center, central Repair center,
and much more!
Customers using this include:
northstar order entry can be found in many customer experience. Payment cards updates are automatic at no
innovative restaurant concepts across the swiped through NorthStar Order additional cost. All NorthStar
country. From Quick service to table service Entry are protected with end-to-end services are supported by a live
and everything in between. encryption. NorthStar POS includes 24/7 support center.
a time clock and integrates with NorthStar Order Entry is the
Custom Business Solutions popular kitchen video systems. industry’s first omnichannel ordering
12 Morgan, Irvine, CA, 92618 Operators can control their system that gives you 5 ordering
P: 800.551.7674 database from anyplace, anytime. modes in one system.
Email: [email protected]
NorthStar’s Enterprise Content • POS – staff-facing orders
www.cbsnorthstar.com
Management (ECM) tool makes • Guest – customer self-ordering
it simple to make menu changes, • Web – online ordering
adjust pricing, or edit photos • Kiosk – pre-order from your
without the need for programmers lobby
or consultants. Since ECM is in the • Mobile – order from wireless
cloud, your data can be accessed devices
4 « Hospitality tecHnology « pos sHoWcase 2014
ePSOn aMeriCa, inC.
OMnilink i-SerieS SOlutiOnS
2014
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Increase Sales & Service with
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OmniLink Mobile Solutions

Technology Type:
epson’s omnilink combines an industry-
leading pos printer with built-in intelligence,
delivering web-based printing, cloud-based
services, peripheral connectivity, pc
computing power.
What makes this solution best in class?
• Integrated mobile POS system in the
smallest footprint available
• Powered by a retail-hardened PC
with embedded linux platform
• Offers Ethernet, optional Wireless-N
connectivity
• Supports web-based printing from
virtually any mobile device
• Enables cloud services with no legacy
pos integration
• Features 4 USB ports for peripheral
connectivity and Vga output Epson’s OmniLink i-Series solutions seamless communication between
• Printers are remotely configurable
are ideal for QSRs and restaurants iOS, Android and Windows devices
through WiFi
looking for a flexible and robust and the receipt printer, OmniLink
• Paper-saving features reduce paper
mobile POS system. The OmniLink can be conveniently placed anywhere
usage up to 30%
i-Series combines an Epson industry- in a restaurant, food stand or patio,
leading POS receipt printer with maximizing tight spaces, speeding
What type of service and/or support do
a retail-hardened PC and built-in order acceptance and delivery and
you offer?
web server to enable flexible mobile reducing customer wait time.
epson’s omnilink offers a wide range of
industry-leading service and support programs POS deployments, cloud-based
that are available nationwide. services and information display Easy Access to
applications–in the smallest footprint Cloud-Based Services
Customers using this include: available today. OmniLink brings cloud-based
epson partners using the omnilink i-series services to the POS such as coupons
to enable their cloud-based services “QSRs moving to mobile and loyalty programs, digital
include: appcard, livelenz, proximiant, receipts, nutritional information,
Rewardloop and smartReceipt to name POS can add OmniLink
and data analytics to maximize
a few. without changing legacy
sales. Getting started is easy and cost
peripherals and add cloud effective, with no changes required
Epson America, Inc.
services without costly to your current POS technology—
3840 Kilroy Airport Way
Long Beach, CA 90806 application changes.” even legacy systems and ECRs.
P: 401.378.4704
Discover the Benefits Today
Email: pos.epson.com/omnilink/contact — Andy Lim, Co-Founder And
pos.epson.com/omnilink Ceo, LAvu, inC. QSRs and full-service restaurants
are already discovering the benefits
of fast, easy mobile printing with
Flexible, Web-Based Epson’s OmniLink i-Series and
Mobile Printing cloud-based services that provide
OmniLink’s unique ePOS-Print personalized offers and real-time
technology enables browser-based insight into customer behavior that
printing from virtually any mobile increases sales, retains customers
device, with no drivers to install. With and more.
pos sHoWcase 2014 « Hospitality tecHnology « 5
granBurY SOlutiOnS thr!ve POint-Of-Sale Suite
2014
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Think Beyond POS
tteecchh SShhoowwccaaSSee
and Help Your Brand Thr!ve

Technology Type:
in-store point-of-sale runs on a linux
backbone; tablet or traditional user interface As a restaurant opera-
extends to customer-facing online, mobile tor today, you likely rely
& self-serve apps; cloud-based reporting & on technology more
marketing solutions. than ever before to keep
your operation running
What makes this solution best in class? smoothly and deliver a
• Robust & Flexible Point-of-Sale Features consistent and engaging
• Flexible subscription options for low brand presence to your
monthly payments or an affordable one-time customers. Juggling
purchase multiple technology
• Deployment on iPad/Android tablets or vendors is often a costly,
traditional user interface time-consuming process
• Strong roots in pizza & delivery, but well- whether you manage
suited for concepts from quick-serve to one store or hundreds of
casual dining locations. Granbury’s Thr!ve POS we’ve perfected the intense customer
• Integrated call-center capabilities to give and suite of strategic tools, provide tracking and fully automated multi-
you flexible order routing options you with all you need to build your store marketing and loyalty systems
• Tightly integrated with customer-facing brand in one affordable, seamlessly needed to power up your marketing
technologies: online, Mobile & self-serve integrated technology bundle. toolkit. Detailed tracking of customer
ordering apps customized for your brand Unlike many tablet-based start- transactions lets you pinpoint
• Fully automated and highly detailed cus- ups, Thr!ve POS is a fully featured behaviors to reward and encourage.
tomer tracking with powerful marketing and proven restaurant POS solution Easily extend your technology
tools; customer loyalty rewards that is ideal for casual dining, quick to the web with online & mobile
• Complete management suite combines serve and delivery restaurants. ordering apps, or set up a self-serve
business intelligence and analytics with Extraordinarily flexible, Thr!ve can kiosk for customers to place orders
powerful multi-store management tools for run on an Android or iPad tablet, in store. Then, analyze your results
chains or franchisors as a mobile app for servers, or in with our business intelligence and
a customer-facing mobile online enterprise reporting tools. It’s all
What type of service and/or support do you
offer?
“robust Pos FeAtures, eAsy iPAd/Android tAbLet
granbury solutions offers a variety of on-site
dePLoyment Combined with Powe/FuL Customer-FACing
and remote service packages to meet your
onLine, mobiLe & seLF-serve teChnoLogies mAke
organization’s needs.
grAnbury the right ChoiCe For your growing ChAin.”
Customers using this include:
little caesars, aurelio’s pizza, elevation Burger
or self-serve tablet app. Thr!ve has tightly integrated and customizable
Granbury Solutions an order-taking interface that’s for your brand.
201 N Starnes St, Grapevine TX 76051 designed to take advantage of all Granbury gives you the powerful,
P: 800.750.3947 that tablets have to offer — ease fully-integrated technology solu-
Email: [email protected] of use and low cost of deployment tions that today’s savvy restaurant
www.granburyrs.com
— plus a robust backend that managers look for, while remain-
includes the powerful management ing highly agile in our development
features, alerts, inventory tracking, approach. We tailor our solutions
reporting, and labor management to meet your business needs and
tools you need. serve as a technology partner for
Our roots in pizza & delivery mean our clients.
6 « Hospitality tecHnology « pos sHoWcase 2014
harBOrtOuCh
harBOrtOuCh POS elite
2014
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Free POS System will
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Revolutionize Your Business

Technology Type:
• SQL Server with cloud-based POS functionality
• Energy-efficient hardware
• All-in-One unit Harbortouch, an industry-

leading supplier of point
What makes this solution best in class?
of sale (POS) systems, is
• Free POS program with no up-front cost
helping drive productivity
• Seamless integration with Tabbedout for
and profit for hospitality and
simple, secure mobile payment to maximize
convenience for customers while increasing retail customers by offering
efficiency a “free POS program” that
• Customized, industry-specific software supplies a full-featured POS
• Freedom to work from anywhere – Proprietary
system to businesses with no
“lighthouse” feature allows you to manage
up-front cost.
your pos system from any computer with an
internet connection This unparalleled package
• Manage orders more accurately and efficiently includes a fully integrated
• Increase revenue with Bar Tab feature, allow- hardware and software
ing patrons to open a tab, encouraging more solution, complete with
spending
custom menu programing,
• Free online reservations linked to POS system
professional installation and
• QSR & delivery software with advanced map-
ping functionality for delivery orders onsite training.
• Gift and loyalty program integration to boost Business owners benefit from a
revenue lifetime warranty, award-winning
customer service and 24/7 technical management, allowing operators
What type of service and/or support do you
support—all included in a simple to focus on keeping customers
offer?
service agreement. satisfied and spending more.
• Lifetime warranty on hardware and software
• Onsite, professional installation The built-for-purpose POS also
• Onsite training, support and repair, live chat fea- offers powerful marketing features
“Most affordable,
ture on the pos system to get help immediately to help drive growth, including
• Custom menu programming, 24/7 customer ser- user-friendly and customer tracking, gift and loyalty
vice, and technical support by phone and email
program automation, and the most
• Low service fee covers lifetime hardware
feature-rich POS cutting-edge mobile payment
replacements
technology.
on the market!”
Customers using this include: Seemingly endless features ranging
Harbortouch has installed more than 20,000 pos from cloud-based POS management
systems nationwide in the last two years alone, kristen & tiFFAny
and reporting—enabling business
from single locations to multi-unit national chains. mAnAgers oF Joe’s restAurAnt
ithACA, ny owners to manage their POS system
Harbortouch and access real-time reports from
2202 North Irving Street any place at any time—to iPad
Allentown, PA 18109 Intuitive and simple to use, table ordering and Tabbedout
P: 866.286.8744 Harbortouch’s feature-rich POS mobile payment integration make
F: 805.991.1510 system provides the efficiencies that Harbortouch POS the most robust
Email: [email protected] modern businesses need to advance on the market.
iharbortouch.com
profitability and customer service, Harbortouch continues to
including quicker customer payment, standout as an industry-leading
faster table turns, easier ordering and POS provider with its revolutionary
streamlined operational management. “free POS program” and dedication
The Harbortouch system to an all-inclusive, full-service POS
automates many aspects of day- offering from programming to onsite
to-day business and employee installation and lifetime support.
pos sHoWcase 2014 « Hospitality tecHnology « 7
MiCrOS SYSteMS, inC.
the MiCrOS engageMent feature and the Mt aBlet e-SerieS
2014
PPooiinntt ooff SSaallee
Make Guest Interactions
tteecchh SShhoowwccaaSSee
Extraordinary!

Technology Type:
the MicRos mtablet e-series and the Mi-
MICROS is pleased is introduce
cRos engagement feature utilize the latest
in mobile and tablet technology. its newest software and hard-
ware innovations that allow
What makes this solution best in class? staff members to perform
• MICROS mTablet E-Series is available in multiple activities from
8” and 11” sizes one device, including
• Runs on Windows 8.1 Embedded Indus- making guest interac-
try pro tions extraordinary, while
• The MICROS mTablet E-Series has an
providing advanced
extended battery life
capabilities that will
• The MICROS mTablet E-Series has
significantly raise
enterprise grade capabilities and has the
the bar on what a
ability to be used in Food & Beverage,
Hospitality & Retail modern point-of-sale
• The MICROS Engagement feature is system should be.
highly animated and interactive The MICROS mTablet
• The MICROS Engagement feature is E-Series allows hospitality and
configurable and highly customizable retail staff to elevate guest engagement.
• The MICROS Engagement feature can
The tablet, which is available in an
display and promote numerous content
eight-inch and eleven-inch size, beautiful touch experience with an
including specials of the day, upcom-
offers an extended battery life and ultra-modern look and feel with in-
ing events, connection to the loyalty
operates on Microsoft Windows 8.1 teractive live tiles that can display
program, external content feeds for
guest entertainment, and the ability to Embedded Industry Pro. The eight- and promote numerous content
take orders inch handheld tablet is perfect for including specials of the day and
• The MICROS Engagement Feature can on-the-go staff, while the eleven-inch upcoming events, connection to the
access actionable data, analytics and version is also fully compatible with loyalty program, external content
tools for management staff the MICROS mStation base providing feeds for guest entertainment, and

What type of service and/or support do
russeLL butLer, senior viCe President oF gLobAL re-
you offer?
seArCh & deveLoPment stAtes: “mobiLity Continues to
24/7/365 call center and on-site support
be A Consistent theme For teChnoLogy in hosPitALity.
Customers using this include: Providing An exCePtionAL exPerienCe inCLudes the
product releases summer 2014 entire guest interACtion.”
MICROS Systems, Inc.
staff the flexibility to be mobile or the ability to take orders. It is also
7031 Columbia Gateway Drive
use it as a workstation option with very configurable and highly cus-
Columbia, MD 20146
full peripheral connectivity. Optional tomizable for preference and can
P: 866.287.4736 | F: 443.285.8021
sleeves for either mTablet E-Series access actionable data, analytics and
Email: [email protected]
www.micros.com size, facilitate secure payment on tools for management staff.
the device. “Mobility continues to be a
The MICROS Engagement feature consistent theme for technology in
brings a highly animated and in- hospitality,” stated Russell Butler,
teractive element to the MICROS Senior Vice President of Global
mTablet E-Series when running MI- Research & Development at MICROS
CROS Simphony in a food and bev- Systems. “Providing an exceptional
erage establishment. The MICROS guest experience includes the entire
Engagement feature offers a fluid, guest interaction.”
8 « Hospitality tecHnology « pos sHoWcase 2014
Maitre’d BY POSera
2014
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tteecchh SShhoowwccaaSSee Have it all with Maitre’D POS

Technology Type:
Hardware independent, pos solutions (supports
Windows, android and ios tablets, and fixed
terminals). cloud-based enterprise solutions.
What makes this solution best in class?
• Proven solution for close to 20 years
• International company with customers in 25
different countries
• Offers full customization of POS screen design,
and screen flow
• One of the most feature-rich solutions on the
market, allowing to fully tailor controls to your
operations and requirements
• All-in-one solution that is 100% proprietary
• Complete reporting, with business intelligence
and sophisticated sales forecasts
• Mobile app provides real-time reports and “Maitre’d is a reliable POS
alerts
system and it has helped us
• 75+ interfaces and integrations to easily con-
increase our profitability in a
nect to complimentary solutions
very competitive industry.”
Maitre’D offers one of the most cus-
What type of service and/or support do you
offer? tomizable, easy-to-use and feature- — John mosCriP, President,
rich POS software solutions on the duke’s Chowder house
posera offers a full range of professional services
including gap analysis, system configuration, train- market. Maitre’D POS Software is
ing, technical support, customized screen design hardware independent, so you can pride ourselves on being simple and
and custom reports. choose virtually any brand, or type wanted the same out of a POS sys-
(tablet or fixed terminal) that meets tem; training is very quick and easy
Customers using this include:
your needs and budgets. John Mo- and allows a new crew member to
Mse Branded Foods, HDos enterprises, the pita
scrip, President at Duke’s Chowder get up to speed quickly.”
pit, panchero’s Mexican grill, locos pub and
grill, popeye’s chicken and Biscuits, arby’s, Dairy House chain in Washington attests: Maitre’D’s comprehensive en-
Queen, prime Restaurants, st-Hubert Rotisser- “Maitre’D is a reliable POS system terprise solutions allow for multi-
ies, Quick, the original soupman, city Bakery, and it has helped us increase our prof- concept management, central-
Rotelli’s, Hurricane Wings, cage aux sports, 3
itability in a very competitive indus- ized database and quality control,
Brasseurs, Barnie’s coffee & tea, Dick’s Drive-in,
try. Posera has successfully exceeded broadcasting and database man-
neighborhood grills, pizza Delight corporation,
Miami subs, eegee’s, Bagel Factory, Quizno’s, our expectations year after year.” agement, and consolidated report-
supermacs, Farmer Boys, cordua Restaurants, Maitre’D POS solutions include a ing. “With Maitre’D, our regional
lodgian group mobile app that provides real-time managers can connect to corporate
reports and alerts, delivery features, headquarters and use the report-
Posera Software Inc. floor plan and wait list management, ing tools for their specific stores to
2020 University suite 1900 a fully integrated kitchen video make timely decisions based off of
Montreal, QC, H3A 2A5 display system, powerful report- very useful reports” explains Bruce
P: 888.404.2662 | F: 514.499.9951 ing, forecasting and real-time alerts, Kowallis, Director of Information
[email protected] full-featured inventory and labor Technology at Hot Dog on a Stick
www.maitredpos.com
management, cash management, (HDOS Enterprises).
accounting and payroll interfaces Being an international company
and, hotel system interfaces. Jay with thousands of customers across
Hochenedel, President at Panche- the globe, our experience and ser-
ro’s Mexican Grill adds: “Maitre‘D vice is extensive, and our solutions
gives our franchisees the confidence are reliable and available in many
that they have a great system. We different languages.
pos sHoWcase 2014 « Hospitality tecHnology « 9
retail data SYSteMS
POS hardware & SOftware
2014
PPooiinntt ooff SSaallee
Nation’s Largest Independent
tteecchh SShhoowwccaaSSee
Total Solutions Provider

Technology Type:
customized point of sale, Back of House,
enterprise solutions, cloud-Based options,
installation services, Hardware Repair, software
support, and general it consulting to franchise
businesses nation-wide.
What makes this solution best in class?
• Solution determination – Best in class hard-
ware and software manufacturers enable RDs
to provide you with a customized pos system.
RDs performs a personalized needs analysis
to help determine your business requirements
and then helps you select which type of pos
product will best fit your business.
• Solution development – Customized POS
solutions for your business. From creating
databases, suggesting a process flow, order
routing, to kitchen video, RDs will develop a
solution to best suit your needs.
• Solution training – Our training staff will
come to your site and perform a comprehen-
sive training session with your employees and
management.
• Solution implementation – Our installation As the largest integrated solutions have been providing the best point
team is trained not only on the hardware
provider in North America, we of sale; back of house; enterprise
installation, but your entire pos solution omits
represent a variety of products from solutions; installation services;
the need for 3rd party contractors.
NCR, Red Book Connect, Radiant, hardware repair; software support
• Solution Support nationwide – Highly trained
support representatives provide 24 hour / 7 Brink, Panasonic, Xpient and others. and general IT consulting to
day a week software support in-house with We will work with you to understand franchise businesses nationwide.
in-house repair capability. what makes your business unique This means dependable cloud-
and what challenges you are facing. based and web-based technologies
Customers using this include:
Then and only then will we talk about for today’s growing businesses. Our
arby’s, carrabbas, caribou, culvers, champps,
church’s, cousins, crystals, Dairy Queen, Fire- helping you find the right solutions. one-stop approach has earned us
house subs, Five guys, Freddy’s Frozen custard, We team the right talent and the Preferred Provider status at top
great Wraps, HuHot, Hurricane Wings, lenny’s technology to solve your challenges restaurant groups such as Arby’s,
sub shop, Miami subs, outback steakhouse,
by developing a customized solution Culvers, Church’s, Dairy Queen,
panchero’s, popeye’s and many others of all sizes.
for you and your business. Our one- Firehouse Subs, Five Guys, Freddy’s
Retail Data Systems source solution using best of breed Frozen Custard and others.
6515 South 118th Street; Suite 100 products liberates your team to Give us the opportunity to get to
Omaha, NE 68137 produce the experiences that bring know you and your business better.
P: 855.737.1500 | F: 402.553.8596 customers back. Contact us at one of our 26 offices
Email: [email protected] For over 63 years in business to set up a short meeting to discuss
www.rdspos.com our more than 400 IT professionals your needs and our capabilities.
“retAiL dAtA systems hAs been A trusted vendor
PArtner oF CuLver’s For over 27 yeArs. they hAve been
An integrAL PArt oF our imPLementAtion, trAining,
And suPPort soLutions As weLL As working with us on
mArketPLACe Assessments And soLution strAtegies.”
— tom hendriCks, viCe President – inFormAtion teChnoLogy
CuLver’s FrAnChise systems, inC.
10 « Hospitality tecHnology « pos sHoWcase 2014
Silverware POS
2014
PPooiinntt ooff SSaallee
POS & Technology Solutions
tteecchh SShhoowwccaaSSee
for the Hospitality Industry

Technology Type:
sQl-server Database pos system with optional
cloud-based add-ons. silverWare pos offers
energy-efficient hardware and all-in-one ter- SilverWare POS is dedicated to from a tablet/smartphone with
minals. silverWare pos offers Mobile & tablet improving the profitability of its items being displayed in the
solutions. clients by relentlessly delivering kitchen/bar and populating the
the most innovative and beneficial appropriate order on the POS in
What makes this solution best in class?
technologies in the hospitality real time.
• User-friendly, robust & flexible POS
industry. Combining SQL-server • Online Ordering –
technology.
• Advanced SQL-Server Database, .Net Frame- POS with flexible Cloud-based Pre-Ordering & Pre-Paying for
work, & Visual studio. technology, SilverWare POS provides pick-up & delivery orders.
• Real-Time Web-based Enterprise a secure and robust database with the • Cloud-based CRM –
Reporting.
benefits of mobile-friendly solutions. Enhanced Loyalty programs,
• SilverWare Insight – Customizable Alerts
Pushing the limit of technology has frequently ordered items, order
& analytics (Business intelligence) that are
been at the forefront of SilverWare’s history, customer preferences,
triggered upon filtered criteria being met.
• Cloud-based Solutions – Mobile/Tablet POS, growth over the years. SilverWare information on customer
customer e-Menus, online ordering, cRM POS provides the perfect solutions experience, etc. available at
(gift card & loyalty), Web-based Reserva- tailored for independents, midsize the store-level, in the cloud,
tions, enterprise & Menu
operations, and large chains. and for the customer to view.
Management.
• Inventory Control, Labour Management,
Kitchen Display, and more.
“there is a definite
• Tailored solutions for table service, quick
service, bars & nightclubs, hotels & large shift in where the
venues, member facilities, and corporate/ hospitality market is
institutional environments.
going. that movement
• Award winning POS software.
is heavily leveraged
What type of service and/or support do you on technology. as a
offer?
provider of technology
silverWare pos offers 24/7/365 Help Desk &
solutions, it is essential
on-site technical support. it also includes
implementation services (menu building, training, to build a great
on-site live support, and more). experience.”
Customers using this include: — niCk thALAs,
sizzler (30 locations); Macado’s (20 locations); Founder & Ceo
country Kitchen Restaurants (40 locations);
yolk Restaurants (6 locations); Works gourmet
Burgers (30 locations); Resort at glade springs SilverWare POS has recently • Cloud-based Enterprise
(Rated in the top golf Resorts in america);
launched a number of Mobile & & Menu Management –
spectrum Resorts; pepe’s Mexican Restaurants
(20 locations) Cloud-based Solutions to work with Managing operations and menus
its user-friendly, robust, and flexible from anywhere via the cloud.
SilverWare POS Inc. SQL Server POS technology. The • SilverWare Insight –
450 E. 22nd Street Suite 176 solutions include: Real Time Reporting, Alerts &
Lombard, Illinois 60148 • Mobile Server Ordering – Analytics (Business Intelligence)
P: 888.510.5102 F: 630.424.0336
Staff placing orders at the table sent via Email and/or SMS.
[email protected]
via tablets/smartphones. SilverWare POS is constantly
www.silverwarepos.com
• In-Store Customer Menu pushing the dial to ensure its
Browsing – E-menu available customers are creating new
on tablets/smartphones. revenue streams, controlling costs,
• In-Store Customer Ordering and ultimately becoming more
– Customers can place orders profitable.
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