Contents Foreword Introduction Chapter 1: The Five Milestones Milestone One: Business Case and Discovery Milestone Two: Strategic Grouping Milestone Three: Integration Milestone Four: Talent and Leadership Milestone Five: Transition Chapter One Summary: The Five Milestones Milestone One: Business Case and Discovery Chapter 2: Clarify the Strategic Priorities Business Problems and Opportunities The Strategy Canvas—Calling Out the Strategic Priorities Chapter 3: Define the Case for Change Why an Assessment Who Should Be Included Analyzing the Data—the Six Design Drivers Applying the Drivers in Assessment Chapter 4: Set the Design Criteria Agility External Benchmarking How to Set Capabilities as Design Criteria Milestone One Summary: Business Case and Discovery Milestone Two: Strategic Grouping Chapter 5: Use the Six Design Drivers The Building Blocks The Six Design Drivers Chapter 6: Choose the Best Grouping Option Organizational Archetypes New Approaches to Geographic Organization When Options Appear Equally Valid Chapter 7: Embrace the Matrix Making Strategic Grouping Choices in a Matrix Case Example: Using Strategic Grouping to Build Multiple Capabilities Milestone Two Summary: Strategic Grouping Milestone Three: Integration Chapter 8: Design for Operating Governance Operating Models Governance Levers Chapter 9: Allocate Power in the Matrix: A Case Study in Governance The Beliefs Lever at ABI Interactive Networks at ABI Boundaries at ABI Diagnostic Measures at ABI Chapter 10: Redesign Functions to Be Integrators The “Problem with Corporate” The Value Delivery Framework for the Corporate Center Center-Led Versus Centralized Milestone Three Summary: Integration Milestone Four: Talent and Leadership Chapter 11: Design the Leadership Organization Define the Top-Level Reporting Structure Design the Roles of Leaders Design the Work of the Executive Team Chapter 12: Make the Right Talent Choices Staff the Talent Pivot Points Repurpose Resources Design the Organization to Grow Leaders Case Study—Talent and Organization Milestone Four Summary: Talent and Leadership Milestone Five: Transition Chapter 13: Set the Implementation Plan Defining a Destination Staging and Pacing the Major Tasks Chapter 14: Navigate the Transition Leading Transition—the Work Tipping Points Milestone Five Summary: Transition Conclusion: Organization Design in Action Chapter 15: Roles, Involvement, and the Project Timeline Key Roles Involving the Right People in the Process Project Timeline Building Organization Design Capability Chapter 16: The Design Charette Definition of a Charette Who should Participate in the Charette? Decision Process Charette Plan Transition Leadership Measuring Success Chapter 17: Learning to Lead Organization Design The Intersection of Talent and Organization Building General Managers’ Organization Know-How References About the Authors Index Leading Organization Design
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