Leading Creative Teams Management Career Paths for Designers, Developers, and Copywriters ― Eleazar Hernández LEADING CREATIVE TEAMS MANAGEMENT CAREER PATHS FOR DESIGNERS, DEVELOPERS, AND COPYWRITERS Eleazar Hernández Leading Creative Teams: Management Career Paths for Designers, Developers, and Copywriters Eleazar Hernández San Antonio, Texas, USA ISBN-13 (pbk): 978-1-4842-2055-9 ISBN-13 (electronic): 978-1-4842-2056-6 DOI 10.1007/978-1-4842-2056-6 Library of Congress Control Number: 2016956457 Copyright © 2017 by Eleazar Hernández This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustra- tions, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Trademarked names, logos, and images may appear in this book. Rather than use a trademark symbol with every occurrence of a trademarked name, logo, or image we use the names, logos, and images only in an editorial fashion and to the benefit of the trademark owner, with no intention of infringement of the trademark. The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Managing Director: Welmoed Spahr Acquisitions Editor: Robert Hutchinson Developmental Editor: Linda Laflamme Editorial Board: Steve Anglin, Pramila Balen, Laura Berendson, Aaron Black, Louise Corrigan, Jonathan Gennick, Robert Hutchinson, Celestin Suresh John, Nikhil Karkal, James Markham, Susan McDermott, Matthew Moodie, Natalie Pao, Gwenan Spearing Coordinating Editor: Rita Fernando Copy Editor: Brendan Frost Compositor: SPi Global Indexer: SPi Global Distributed to the book trade worldwide by Springer Science+Business Media New York, 233 Spring Street, 6th Floor, New York, NY 10013. Phone 1-800-SPRINGER, fax (201) 348-4505, e-mail [email protected] , or visit w ww.springeronline.com . Apress Media, LLC is a California LLC and the sole member (owner) is Springer Science + Business Media Finance Inc (SSBM Finance Inc). SSBM Finance Inc is a Delaware corporation. For information on translations, please e-mail [email protected] , or visit w ww.apress.com . Apress and friends of ED books may be purchased in bulk for academic, corporate, or promo- tional use. eBook versions and licenses are also available for most titles. For more information, reference our Special Bulk Sales–eBook Licensing web page at w ww.apress.com/bulk-sales . Any source code or other supplementary materials referenced by the author in this text is available to readers at www.apress.com . For detailed information about how to locate your book’s source code, go to www.apress.com/source-code/ . Printed on acid-free paper Apress Business: The Unbiased Source of Business Information Apress business books provide essential information and practical advice, each written for practitioners by recognized experts. Busy managers and pro- fessionals in all areas of the business world—and at all levels of technical sophistication—look to our books for the actionable ideas and tools they need to solve problems, update and enhance their professional skills, make their work lives easier, and capitalize on opportunity. Whatever the topic on the business spectrum—entrepreneurship, finance, sales, marketing, management, regulation, information technology, among others—Apress has been praised for providing the objective information and unbiased advice you need to excel in your daily work life. Our authors have no axes to grind; they understand they have one job only—to deliver up-to-date, accurate information simply, concisely, and with deep insight that addresses the real needs of our readers. It is increasingly hard to find information—whether in the news media, on the Internet, and now all too often in books—that is even-handed and has your best interests at heart. We therefore hope that you enjoy this book, which has been carefully crafted to meet our standards of quality and unbiased coverage. We are always interested in your feedback or ideas for new titles. Perhaps you’d even like to write a book yourself. Whatever the case, reach out to us at [email protected] and an editor will respond swiftly. Incidentally, at the back of this book, you will find a list of useful related titles. Please visit us at www.apress.com to sign up for newsletters and discounts on future purchases. The Apress Business Team To Kathy… Who gave me the freedom to explore my creative ideas and the support to act on them. Contents About the Author. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii Chapter 1: Start with a Blank Piece of Paper . . . . . . . . . . . . . . . . . . . . .1 Chapter 2: Leading a Creative Team. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Chapter 3: Leading an Advertising Creative Team . . . . . . . . . . . . . . . . 29 Chapter 4: Leading a Design Creative Team . . . . . . . . . . . . . . . . . . . . . 45 Chapter 5: Brainstorming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Chapter 6: Creative Exploration Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Chapter 7: The Art of the Critique. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Chapter 8: The Art of the Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Chapter 9: The Art of Copywriting. . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Chapter 10: The Art of TV and Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Chapter 11: Career Trajectories to Creative Leadership . . . . . . . . . . . 159 Chapter 12: Invest in Your People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Chapter 13: Don’t Just Take It from Me . . . . . . . . . . . . . . . . . . . . . . . . . 181 Chapter 14: The Final Nutshell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 About the Author Eleazar H ernández i s the owner and Creative Director of Hernández Design Company ( her- nandez-design.com ). He has specialized in award- winning branding, identity, product, packaging, retail, and web designs for national and inter- national clients. Over the past 20 years he has produced breakthrough brand design strategies for clients such as Anne Klein, Steven Kretchmer, New York State Museum, Planned Parenthood, Kaiser Family Foundation, Univision, the Dallas Cowboys, and Vivente Tasty Foods Mexico. Hernández has received numerous awards from many major design and advertising publications in the United States and Europe and was named one of the Designers to Watch by Graphic Design: USA magazine. He has lectured extensively to student and professional groups on the business side of design and his own creative process. He has also judged numerous design and advertising competitions on the local, regional, and national levels. Acknowledgments Thanks go to the friends and associates who I have worked with over the years that helped provide the inspiration and experience that led to this book. Teammates and leaders that I worked alongside while enlisted in the US Air Force, in particular, James Person, Mark Bennett, Armando Espino, Kenneth Horton, and Franklin Wheeler, Jr. My design professor and mentor Louis Ocepek. My creative, advertising, and marketing friends and associates Tara Ricard, Paul Knapick, Katie Diduch, Andrew Anguiano, Kazim Fahim, Olga Garces, Mary Carmen Ruiz-Sesssions, Charles Davis, Jennifer Katz, Christopher Pawlik, Steve Young, Dora Guiterrez, Kay Rangel, Ramon Hernandez, Kristina Leh, Jona Haga-Camacho, Jimmy Nichols, Alex Alvarado, Paul Lazo, Rick Holcomb, Nathan Post, Chad Wooten, Frank Guerra, Beth Wammack, Carey Quackenbush, Victor Noriega, Barbie Rugen and Tita Sartorio. Big thanks go to friends and associates whom I interviewed for the book or who provided graphics, including Claudia Camargo, Colin Harman, Elizabeth Grace Saunders, Kevin Lane, Kim Arispe, Lisette Sacks, Monica Ramirez Nadela, Todd Henry, Jessica Walsh, and Debbie Millman. Thanks to everyone at Apress, most notably Robert Hutchinson, who helped me get this project off the ground by graciously responding to my initial (and somewhat rambling) e-mail. Thanks to Rita Fernando for being my guide and gently keeping me on track throughout the process. Thanks also goes to Linda Laflamme for editing the book and providing humorous and insightful recom- mendations that helped ease me into the world of publishing. A big thanks goes to my parents, Mildred and Eleazar, who while they may still be a little unsure of what it is I actually do for a living, are nonetheless proud. Yes, Mom and Pop, I can make a great living from drawing stuff! Thanks to my kids and their spouses, Ryan, Ashley, Adam, Kate, Joanna, and April. Shout-outs to my grandbabies (I know, I look surprisingly young to have grandba- bies) Eloise, Gwyneth, Oliver, Max and Violette—your Poppy loves all of you! Finally, a sincere and heartfelt thanks to my amazing wife Kathy. She has sup- ported every crazy career idea I’ve had, from wanting to be a doctor or an architect, to a professional wrestler (yes, a WWE pro wrestler), an art histo- rian, or a Preclassic Maya archaeologist. Through it all, she has always been my source of support and guidance. My partner in crime, the Wonder Woman to my Batman, the peanut butter to my jelly, the straw in my soda… my girl. I love you. Thank you. Introduction Working your way through the ranks to creative director is a goal of many creative men and women in the design, advertising, interactive, or other cre- ative industries. In my experience I have found that there are typically two paths taken by those who make it to creative director: straightforward or circuitous. Those who have made it via a straightforward career path have gone from one rank to the next over a series of years with relative ease. These creatives appear to have been born with a silver pencil in their mouths. They seem to have the Midas touch for finding and developing great ideas. They have a knack for finding the smallest nugget of insight in brainstorm sessions and can develop it into a full-blown successful campaign. They seem to have it all. Creatives who have made it to creative director via a more circuitous route take hits here and there. Their career paths resemble a rollercoaster ride of high and low points until they finally reach creative director. They may have jumped to different agencies for promotions or taken risks joining an agency with a bad reputation only to depart quickly upon learning the agency’s negative reputation was well-deserved. They may have tried to work with an in-house creative team, only to find it less than satisfying and somewhat rote. They could have gone out on their own with dreams of grandeur, but succumbed to taking any client that walked through the door in order to remain afloat and pay their bills. These creative directors are just as talented and capable as those on the straightforward path; they are simply a little more adventurous and willing to take more risks. Is it always one path or the other? No. It could be a combination of the two. In fact, the majority of the creative directors I know tend to fall somewhere in between. Regardless of which route you happen to take, I’m not going to try to make you believe that it’s going to be easy. It will be hard work. You must be driven. Driven to succeed. Driven to lead. Driven to produce the best, most insightful, engaging creative possible—at all times. There are no free passes when you’re a creative leader. Unfortunately, there is no magic bullet that is going to help you all the way. You can’t just read a book and believe that you can follow every piece of infor- mation to get what you want. I can point you in the right direction, but not draw a detailed road map. Why? Because you will encounter specific nuances in every job that will be unique to you—your temperament, your creativity, your experience, your personality, and your skills. xiv Introduction Learn from Everything My personal journey has been exciting and frustrating, fulfilling and disheart- ening, exhilarating and infuriating. It has been 20 years of a constant duality. On one hand I have met great people who have taught me about creativity, leader- ship, supervision, presentations, team interactions, and much more. They have helped me grow and improve. On the other hand, I have also met and worked with huge assholes who have taught me how not to lead, how not to critique, how not to interact with people, how not to gain trust, or how not to share the credit. Whether experiences have been positive or negative, I learned from every encounter, every situation, every success, and even every failure. To be a successful creative director, you must be a student of the industry, a student of life. When you look out into the world, what do you see? Do you really look? Successful creative directors are students of life. They are impacted, influenced, or inspired by virtually everything. The best creative directors also know how to inspire this kind of behavior in others. Be a Great Leader To be a great creative director you must also be a great leader, not only of your creative team, but of the agency as a whole. This isn’t something that comes naturally to many people, and is in fact one of the biggest deficits I have found in some creative leaders. One of the benefits of my time in the military is that I was required to take leadership and supervision classes as I progressed up the career ladder. There isn’t anything like that for creatives who are being promoted into positions of leadership. I wish there were. There are how-to manuals for designing websites, collateral material, posters, or ads. There are lots of books with multiple subjects regarding the creative process, or retrospectives of work produced by creative directors and their teams, but there isn’t anything out there that actually helps creatives prepare to move into leadership. When creative professionals move up the ladder they are expected to take up the additional responsibilities of leadership while maintaining the skills that led them to the promotion. However, the truth is that just because someone is a good art director, doesn’t mean they will be a good senior art director. Likewise, a good associate creative director won’t necessarily make a good creative director. There are skills that must be developed and understood to be able to move up the ranks successfully, but sadly there aren’t any compa- nies (that I know of) that actually provide training to people moving up the career ladder. That’s where this book comes in.
Description: