Leading and Managing People in the Dynamic Organization

291 Pages·2003·2.35 MB·English

Leading and Managing People
in the Dynamic Organization
LEA’S ORGANIZATION AND MANAGEMENT SERIES
series editors
Arthur P. Brief
Tulane University
James P. Walsh
University of Michigan
associate series editors
P. Christopher Earley
London Business School
Sara L. Rynes
University of Iowa
Ashforth (Au.): Role Transitions in Organizational Life: An Identity-Based
Perspective
Bartunek (Au.): Organizational and Educational Change: The Life and Role
of a Change Agent Group
Beach (Ed.): Image Theory: Theoretical and Empirical Foundations
Brett/Drasgow (Eds.): The Psychology of Work: Theoretically Based Empirical
Research
Darley/Messick/Tyler (Eds.): Social InXuences on Ethical Behavior in
Organizations
Denison (Ed.): Managing Organizational Change in Transition Economies
Earley/Gibson (Aus.): Multinational Work Teams: A New Perspective
Garud/Karnoe (Eds.): Path Dependence and Creation
Lant/Shapira (Eds.): Organizational Cognition: Computation and
Interpretation
Lord/Brown (Aus.): Leadership Processes and Follower Self-Identity
Margolis/Walsh (Aus.): People and ProWts? The Search Between a Company’s
Social and Financial Performance
Pearce (Au.): Organization and Management in the Embrace of the Government
Peterson/Mannix (Eds.): Leading and Managing People in the Dynamic
Organization
Riggio/Murphy/Pirozzolo (Eds.): Multiple Intelligences and Leadership
Thompson/Levine/Messick (Eds.): Shared Cognition in Organizations:
The Management of Knowledge
Leading and Managing People
in the Dynamic Organization
Edited by
Randall S. Peterson
London Business School
Elizabeth A. Mannix
Cornell University
LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS
2003 Mahwah, New Jersey London
This edition published in the Taylor & Francis e-Library, 2008.
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Copyright © 2003 by Lawrence Erlbaum Associates, Inc.
All rights reserved. No part of this book may be reproduced in any form,
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without prior written permission of the publisher.
Lawrence Erlbaum Associates, Inc., Publishers
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Cover design by Kathryn Houghtaling Lacey
Library of Congress Cataloging-in-Publication Data
Leading and managing people in the dynamic organization /
edited by Randall S. Peterson, Elizabeth A. Mannix
p. cm.
Includes bibliographical references and index.
ISBN 1-4106-0750-X Master e-book ISBN
ISBN 0–8058–4362–0 (Print Edition)
1. Organizational behavior. 2. Management. 3. Supervision of employees.
I. Peterson, Randall S. II. Mannix, Elizabeth A., 1960–
HD58.7 .L397 2003
658.4'092—dc21 2002192700
Books published by Lawrence Erlbaum Associates are printed on acid-free paper,
and their bindings are chosen for strength and durability.
Contents
Series Foreword vii
Arthur P. Brief and James P. Walsh
Acknowledgments ix
Part I: Introduction to Leading and Managing People
in the Dynamic Organization
1 Introduction: Leading and Managing People 3
in the Dynamic Organization
Elizabeth A. Mannix and Randall S. Peterson
2 Dynamic Organizations: Achieving Marketplace 7
and Organizational Agility With People
Lee Dyer and Richard Shafer
Part II: Managing the People in the Dynamic Organization
3 StaYng the Dynamic Organization: Rethinking Selection 41
and Motivation in the Context of Continuous Change
D. Brent Smith and Marcus W. Dickson
4 Virtual Processes: Implications for Coaching the Virtual Team 65
Ruth Wageman
5 The Role of Subcultures in Agile Organizations 87
Alicia Boisnier and Jennifer A. Chatman
Part III: Managing Information Flow in the Dynamic Organization
6 Managing Teams in the Dynamic Organization: The EVects 115
of Revolving Membership and Changing Task Demands
on Expertise and Status in Groups
Melissa C. Thomas-Hunt and Katherine W. Phillips
7 Transactive Memory in Dynamic Organizations 135
Richard L. Moreland and Linda Argote
v
vi CONTENTS
8 Integrative Interests? Building a Bridge Between Negotiation 163
Research and the Dynamic Organization
Kathleen M. O’Connor and Wendi L. Adair
Part IV: Leadership in the Dynamic Organization
9 Leadership, Learning, Ambiguity, and Uncertainty 185
and Their SigniWcance to Dynamic Organizations
Philip V. Hodgson and Randall P. White
10 Real Options Reasoning and the Dynamic Organization: 201
Strategic Insights from the Biological Analogy
Rita Gunther McGrath and Max Boisot
11 Organization Design: A Network View 227
N. Anand and Brittany C. Jones
Part V: Conclusions
12 Emerging Themes From a New Paradigm 253
Randall S. Peterson and Ana C. Sancovich
Author Index 263
Subject Index 275
Series Foreword
Arthur P. Brief
Tulane University
James P. Walsh
University of Michigan
Randall Peterson and Elizabeth Mannix are to be commended for putting
together a superb collection of essays on dynamic organizations. The book
pushes interest in organizations that are in constant Xux oV the airport book-
stand and into the scholar’s oYce. Because our series is about publishing books
that will generate research, we could not be more pleased that Peterson and
Mannix have joined us. Probably what impressed us most about the book was
an observation made in the last chapter that allowed us to make sense out of
the previous eleven chapters as a uniWed body of work. The authors of the last
chapter noted that scholars viewing dynamic organizations through quite dif-
ferent lenses (e.g., social psychology, industrial psychology, and strategic man-
agement) all reached the same conclusion: “the need to embrace paradox”—to
be agile and Xexible while maintaining stability and cohesion. What a chal-
lenge, for managers to do and for scholars to understand.
vii
Acknowledgments
The chapters in this book were presented at a conference titled “Understand-
ing the Dynamic Organization,” held at Cornell’s Johnson Graduate School
of Management in March of 2001. The conference was designed to bring
together a diverse group of scholars and challenge them to think about how to
lead and manage in fast-changing and unpredictable environments. We asked
them to think about what current research suggests, to theorize about possible
relationships, and generally to provide direction for theorists and researchers
whose work encompasses the dynamic context. We think they rose to this
challenge, and we thank them for excellent scholarly work.
We gratefully acknowledge our sponsors, the Center for Leadership in
Dynamic Organizations at the Johnson School, especially including Harvey
Benenson for generously providing initial funding for the conference and the
Center, and Deans Bob Swieringa and John Elliott for support of the con-
ference. Richard Shafer was instrumental in getting the conference oV the
ground, and both he and Lee Dyer provided invaluable intellectual advice on
conceptualizing the dynamic organization. We also thank Rhonda Velazquez
for excellent assistance in coordination of the conference. And Wnally we thank
Ana Sancovich for superb administrative and editorial assistance. We are
indebted to Ana for editing all of the manuscripts and organizing the formal
submission of the book.
—Randall S. Peterson
—Beta Mannix
ix