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Leading and Managing People in the Dynamic Organization PDF

291 Pages·2003·2.35 MB·English
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Leading and Managing People in the Dynamic Organization LEA’S ORGANIZATION AND MANAGEMENT SERIES series editors Arthur P. Brief Tulane University James P. Walsh University of Michigan associate series editors P. Christopher Earley London Business School Sara L. Rynes University of Iowa Ashforth (Au.): Role Transitions in Organizational Life: An Identity-Based Perspective Bartunek (Au.): Organizational and Educational Change: The Life and Role of a Change Agent Group Beach (Ed.): Image Theory: Theoretical and Empirical Foundations Brett/Drasgow (Eds.): The Psychology of Work: Theoretically Based Empirical Research Darley/Messick/Tyler (Eds.): Social InXuences on Ethical Behavior in Organizations Denison (Ed.): Managing Organizational Change in Transition Economies Earley/Gibson (Aus.): Multinational Work Teams: A New Perspective Garud/Karnoe (Eds.): Path Dependence and Creation Lant/Shapira (Eds.): Organizational Cognition: Computation and Interpretation Lord/Brown (Aus.): Leadership Processes and Follower Self-Identity Margolis/Walsh (Aus.): People and ProWts? The Search Between a Company’s Social and Financial Performance Pearce (Au.): Organization and Management in the Embrace of the Government Peterson/Mannix (Eds.): Leading and Managing People in the Dynamic Organization Riggio/Murphy/Pirozzolo (Eds.): Multiple Intelligences and Leadership Thompson/Levine/Messick (Eds.): Shared Cognition in Organizations: The Management of Knowledge Leading and Managing People in the Dynamic Organization Edited by Randall S. Peterson London Business School Elizabeth A. Mannix Cornell University LAWRENCE ERLBAUM ASSOCIATES, PUBLISHERS 2003 Mahwah, New Jersey London This edition published in the Taylor & Francis e-Library, 2008. “To purchase your own copy of this or any of Taylor & Francis or Routledge’s collection of thousands of eBooks please go to www.eBookstore.tandf.co.uk.” Copyright © 2003 by Lawrence Erlbaum Associates, Inc. All rights reserved. No part of this book may be reproduced in any form, by photostat, microWlm, retrieval system, or any other means, without prior written permission of the publisher. Lawrence Erlbaum Associates, Inc., Publishers 10 Industrial Avenue Mahwah, NJ 07430 Cover design by Kathryn Houghtaling Lacey Library of Congress Cataloging-in-Publication Data Leading and managing people in the dynamic organization / edited by Randall S. Peterson, Elizabeth A. Mannix p. cm. Includes bibliographical references and index. ISBN 1-4106-0750-X Master e-book ISBN ISBN 0–8058–4362–0 (Print Edition) 1. Organizational behavior. 2. Management. 3. Supervision of employees. I. Peterson, Randall S. II. Mannix, Elizabeth A., 1960– HD58.7 .L397 2003 658.4'092—dc21 2002192700 Books published by Lawrence Erlbaum Associates are printed on acid-free paper, and their bindings are chosen for strength and durability. Contents Series Foreword vii Arthur P. Brief and James P. Walsh Acknowledgments ix Part I: Introduction to Leading and Managing People in the Dynamic Organization 1 Introduction: Leading and Managing People 3 in the Dynamic Organization Elizabeth A. Mannix and Randall S. Peterson 2 Dynamic Organizations: Achieving Marketplace 7 and Organizational Agility With People Lee Dyer and Richard Shafer Part II: Managing the People in the Dynamic Organization 3 StaYng the Dynamic Organization: Rethinking Selection 41 and Motivation in the Context of Continuous Change D. Brent Smith and Marcus W. Dickson 4 Virtual Processes: Implications for Coaching the Virtual Team 65 Ruth Wageman 5 The Role of Subcultures in Agile Organizations 87 Alicia Boisnier and Jennifer A. Chatman Part III: Managing Information Flow in the Dynamic Organization 6 Managing Teams in the Dynamic Organization: The EVects 115 of Revolving Membership and Changing Task Demands on Expertise and Status in Groups Melissa C. Thomas-Hunt and Katherine W. Phillips 7 Transactive Memory in Dynamic Organizations 135 Richard L. Moreland and Linda Argote v vi CONTENTS 8 Integrative Interests? Building a Bridge Between Negotiation 163 Research and the Dynamic Organization Kathleen M. O’Connor and Wendi L. Adair Part IV: Leadership in the Dynamic Organization 9 Leadership, Learning, Ambiguity, and Uncertainty 185 and Their SigniWcance to Dynamic Organizations Philip V. Hodgson and Randall P. White 10 Real Options Reasoning and the Dynamic Organization: 201 Strategic Insights from the Biological Analogy Rita Gunther McGrath and Max Boisot 11 Organization Design: A Network View 227 N. Anand and Brittany C. Jones Part V: Conclusions 12 Emerging Themes From a New Paradigm 253 Randall S. Peterson and Ana C. Sancovich Author Index 263 Subject Index 275 Series Foreword Arthur P. Brief Tulane University James P. Walsh University of Michigan Randall Peterson and Elizabeth Mannix are to be commended for putting together a superb collection of essays on dynamic organizations. The book pushes interest in organizations that are in constant Xux oV the airport book- stand and into the scholar’s oYce. Because our series is about publishing books that will generate research, we could not be more pleased that Peterson and Mannix have joined us. Probably what impressed us most about the book was an observation made in the last chapter that allowed us to make sense out of the previous eleven chapters as a uniWed body of work. The authors of the last chapter noted that scholars viewing dynamic organizations through quite dif- ferent lenses (e.g., social psychology, industrial psychology, and strategic man- agement) all reached the same conclusion: “the need to embrace paradox”—to be agile and Xexible while maintaining stability and cohesion. What a chal- lenge, for managers to do and for scholars to understand. vii Acknowledgments The chapters in this book were presented at a conference titled “Understand- ing the Dynamic Organization,” held at Cornell’s Johnson Graduate School of Management in March of 2001. The conference was designed to bring together a diverse group of scholars and challenge them to think about how to lead and manage in fast-changing and unpredictable environments. We asked them to think about what current research suggests, to theorize about possible relationships, and generally to provide direction for theorists and researchers whose work encompasses the dynamic context. We think they rose to this challenge, and we thank them for excellent scholarly work. We gratefully acknowledge our sponsors, the Center for Leadership in Dynamic Organizations at the Johnson School, especially including Harvey Benenson for generously providing initial funding for the conference and the Center, and Deans Bob Swieringa and John Elliott for support of the con- ference. Richard Shafer was instrumental in getting the conference oV the ground, and both he and Lee Dyer provided invaluable intellectual advice on conceptualizing the dynamic organization. We also thank Rhonda Velazquez for excellent assistance in coordination of the conference. And Wnally we thank Ana Sancovich for superb administrative and editorial assistance. We are indebted to Ana for editing all of the manuscripts and organizing the formal submission of the book. —Randall S. Peterson —Beta Mannix ix

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