Preface Page: xv Acknowledgments Page: xviii About the Author Page: xxii About the Contributors Page: xxiii Chapter 1 Introduction Page: 1 Leadership Defined Page: 2 Ways of Conceptualizing Leadership Page: 5 Definition and Components Page: 6 Leadership Described Page: 8 Trait Versus Process Leadership Page: 8 Assigned Versus Emergent Leadership Page: 9 Leadership and Power Page: 10 Leadership and Coercion Page: 13 Leadership and Morality Page: 13 Leadership Is a Neutral Process Page: 14 Leadership Is a Moral Process Page: 15 Leadership and Management Page: 16 Plan of the Book Page: 18 Case Study Page: 18 Case 1.1 Open Mouth . . . Page: 19 Leadership Instrument Page: 21 Conceptualizing Leadership Questionnaire Page: 22 Summary Page: 24 Chapter 2 Trait Approach Page: 27 Description Page: 27 Intelligence Page: 32 Self-Confidence Page: 33 Determination Page: 33 Integrity Page: 34 Sociability Page: 34 Five-Factor Personality Model and Leadership Page: 35 Strengths and Leadership Page: 36 Emotional Intelligence Page: 38 How Does the Trait Approach Work? Page: 40 Strengths Page: 41 Criticisms Page: 42 Application Page: 44 Case Studies Page: 44 Case 2.1 Choosing a New Director of Research Page: 45 Case 2.2 Recruiting for the Bank Page: 46 Case 2.3 Elon Musk Page: 47 Leadership Instrument Page: 50 Leadership Trait Questionnaire (LTQ) Page: 51 Summary Page: 53 Chapter 3 Skills Approach Page: 56 Description Page: 56 Three-Skill Approach Page: 56 Technical Skills Page: 57 Human Skills Page: 57 Conceptual Skills Page: 58 Summary of the Three-Skill Approach Page: 59 Skills Model Page: 59 Individual Attributes Page: 60 Competencies Page: 62 Influences on Skills Development Page: 66 Leadership Outcomes Page: 68 Summary of the Skills Model Page: 69 How Does the Skills Approach Work? Page: 69 Strengths Page: 70 Criticisms Page: 71 Application Page: 72 Case Studies Page: 72 Case 3.1 A Strained Research Team Page: 73 Case 3.2 Andy’s Recipe Page: 74 Case 3.3 2019 Global Teacher of the Year: Peter Tabichi Page: 76 Leadership Instrument Page: 78 Skills Inventory Page: 79 Summary Page: 81 Chapter 4 Behavioral Approach Page: 84 Description Page: 84 Task and Relationship Behaviors Page: 85 Task Orientation Page: 85 Relationship Orientation Page: 85 Historical Background of the Behavioral Approach Page: 85 The Ohio State Studies Page: 85 The University of Michigan Studies Page: 86 Blake and Mouton’s Managerial (Leadership) Grid Page: 87 Paternalism/Maternalism Page: 90 Opportunism Page: 90 Recent Studies Page: 91 How Does the Behavioral Approach Work? Page: 92 Strengths Page: 93 Criticisms Page: 94 Application Page: 96 Case Studies Page: 96 Case 4.1 A Drill Sergeant at First Page: 97 Case 4.2 We Are Family Page: 98 Case 4.3 Cheer Coach Monica Aldama Page: 100 Leadership Instrument Page: 103 Leadership Behavior Questionnaire Page: 104 Summary Page: 106 Chapter 5 Situational Approach Page: 109 Description Page: 109 Leadership Style Page: 110 Development Level Page: 112 How Does SLII® Work? Page: 112 Strengths Page: 114 Criticisms Page: 116 Application Page: 119 Case Studies Page: 119 Case 5.1 Marathon Runners at Different Levels Page: 120 Case 5.2 Getting the Message Across Page: 121 Case 5.3 Philosophies of Chinese Leadership Page: 122 Leadership Instrument Page: 126 SLII® Questionnaire: Sample Items Page: 127 Summary Page: 130 Chapter 6 Path–Goal Theory Page: 132 Description Page: 132 Leader Behaviors Page: 134 Directive Leadership Page: 134 Supportive Leadership Page: 135 Participative Leadership Page: 135 Achievement-Oriented Leadership Page: 136 Follower Characteristics Page: 137 Task Characteristics Page: 138 How Does Path–Goal Theory Work? Page: 139 Strengths Page: 141 Criticisms Page: 141 Application Page: 143 Case Studies Page: 144 Case 6.1 Three Shifts, Three Supervisors Page: 145 Case 6.2 Playing in the Orchestra Page: 147 Case 6.3 Row the Boat Page: 149 Leadership Instrument Page: 152 Path–Goal Leadership Questionnaire Page: 153 Summary Page: 155 Chapter 7 Leader–Member Exchange Theory Page: 157 Description Page: 157 Early Studies Page: 158 Later Studies Page: 160 Leadership Development Page: 162 Emotions and LMX Development Page: 164 How Does LMX Theory Work? Page: 166 Strengths Page: 167 Criticisms Page: 169 Application Page: 171 Case Studies Page: 172 Case 7.1 His Team Gets the Best Assignments Page: 173 Case 7.2 Working Hard at Being Fair Page: 174 Case 7.3 Pixar: Creating Space for Success Page: 175 Leadership Instrument Page: 179 LMX-7 Questionnaire Page: 180 Summary Page: 182 Chapter 8 Transformational Leadership Page: 185 Description Page: 185 Transformational Leadership Defined Page: 186 Transformational Leadership and Charisma Page: 188 A Model of Transformational Leadership Page: 190 Transformational Leadership Factors Page: 191 Transactional Leadership Factors Page: 195 Nonleadership Factor Page: 196 Transformational Leadership Measurements Page: 197 Other Transformational Perspectives Page: 197 Bennis and Nanus Page: 198 Kouzes and Posner Page: 199 How Does the Transformational Leadership Approach Work? Page: 201 Strengths Page: 203 Criticisms Page: 205 Application Page: 208 Case Studies Page: 209 Case 8.1 The Vision Failed Page: 210 Case 8.2 An Exploration in Leadership Page: 211 Case 8.3 Grandmothers and Benches Page: 213 Leadership Instrument Page: 217 Transformational Leadership Inventory Page: 218 Summary Page: 219 Chapter 9 Authentic Leadership Page: 221 Description Page: 221 Authentic Leadership Defined Page: 221 Approaches to Authentic Leadership Page: 222 Practical Approach Page: 222 Theoretical Approach Page: 226 How Does Authentic Leadership Work? Page: 231 Strengths Page: 232 Criticisms Page: 233 Application Page: 235 Case Studies Page: 236 Case 9.1 Am I Really a Leader? Page: 237 Case 9.2 Kassy’s Story Page: 239 Case 9.3 The Arena of Authenticity Page: 243 Leadership Instrument Page: 247 Authentic Leadership Self-Assessment Questionnaire Page: 248 Summary Page: 250 Chapter 10 Servant Leadership Page: 253 Description Page: 253 Servant Leadership Defined Page: 253 Historical Basis of Servant Leadership Page: 254 Ten Characteristics of a Servant Leader Page: 255 Building a Theory About Servant Leadership Page: 257 Model of Servant Leadership Page: 258 Antecedent Conditions Page: 259 Servant Leader Behaviors Page: 261 Outcomes Page: 264 Summary of the Model of Servant Leadership Page: 266 How Does Servant Leadership Work? Page: 266 Strengths Page: 267 Criticisms Page: 269 Application Page: 270 Case Studies Page: 271 Case 10.1 Global Health Care Page: 272 Case 10.2 Servant Leadership Takes Flight Page: 274 Case 10.3 Energy to Inspire the World Page: 275 Leadership Instrument Page: 278 Servant Leadership Questionnaire Page: 279 Summary Page: 282 Chapter 11 Adaptive Leadership Page: 285 Description Page: 285 Adaptive Leadership Defined Page: 285 A Model of Adaptive Leadership Page: 288 Situational Challenges Page: 288 Technical Challenges Page: 288 Technical and Adaptive Challenges Page: 289 Adaptive Challenges Page: 289 Leader Behaviors Page: 290 Adaptive Work Page: 299 How Does Adaptive Leadership Work? Page: 300 Strengths Page: 302 Criticisms Page: 304 Application Page: 305 Case Studies Page: 307 Case 11.1 Silence, Stigma, and Mental Illness Page: 308 Case 11.2 Taming Bacchus Page: 309 Case 11.3 Agonizing Options for Marlboro College Page: 311 Leadership Instrument Page: 314 Adaptive Leadership Questionnaire Page: 315 Summary Page: 319 Chapter 12 Inclusive Leadership Page: 322 Description Page: 322 Inclusion Defined Page: 324 A Model of Inclusive Leadership Page: 328 Antecedent Conditions Page: 329 Leader Characteristics Page: 329 Group Diversity Cognitions Page: 329 Organizational Policies and Practices Page: 330 Inclusive Leadership Behaviors Page: 330 Outcomes Page: 332 How Does Inclusive Leadership Work? Page: 333 Strengths Page: 333 Criticisms Page: 334 Application Page: 335 Assessment Page: 336 Challenge Page: 337 Support Page: 338 Case Studies Page: 338 Case 12.1 Difficult Decision Page: 339 Case 12.2 The Extraversion Advantage Page: 340 Case 12.3 Inclusive Leadership During a Crisis Page: 341 Leadership Instrument Page: 344 Inclusive Leadership Reflection Instrument Page: 345 Summary Page: 349 Chapter 13 Followership Page: 352 Description Page: 352 Followership Defined Page: 353 Role-Based and Relational-Based Perspectives Page: 354 Typologies of Followership Page: 355 The Zaleznik Typology Page: 355 The Kelley Typology Page: 356 The Chaleff Typology Page: 357 The Kellerman Typology Page: 359 Theoretical Approaches to Followership Page: 361 Reversing the Lens Page: 363 The Leadership Co-Created Process Page: 364 New Perspectives on Followership Page: 366 Perspective 1: Followers Get the Job Done Page: 366 Perspective 2: Followers Work in the Best Interest of the Organization’s Mission Page: 366 Perspective 3: Followers Challenge Leaders Page: 367 Perspective 4: Followers Support the Leader Page: 368 Perspective 5: Followers Learn From Leaders Page: 368 Followership and Destructive Leaders Page: 368 1. Our Need for Reassuring Authority Figures Page: 370 2. Our Need for Security and Certainty Page: 370 3. Our Need to Feel Chosen or Special Page: 371 4. Our Need for Membership in the Human Community Page: 371 5. Our Fear of Ostracism, Isolation, and Social Death Page: 372 6. Our Fear of Powerlessness to Challenge a Bad Leader Page: 372 How Does Followership Work? Page: 373 Strengths Page: 374 Criticisms Page: 376 Application Page: 377 Case Studies Page: 378 Case 13.1 Bluebird Care Page: 379 Case 13.2 Olympic Rowers Page: 381 Case 13.3 Penn State Sexual Abuse Scandal Page: 383 Leadership Instrument Page: 386 Followership Questionnaire Page: 387 Summary Page: 391 Chapter 14 Gender and Leadership Page: 394 Description Page: 394 The Glass Ceiling Turned Labyrinth Page: 394 Evidence of the Leadership Labyrinth Page: 394 Understanding the Labyrinth Page: 395 Gender Differences in Leadership Styles and Effectiveness Page: 398 Navigating the Labyrinth Page: 404 Strengths Page: 406 Criticisms Page: 407 Application Page: 408 Case Studies Page: 409 Case 14.1 The “Glass Ceiling” Page: 410 Case 14.2 Pregnancy as a Barrier to Job Status Page: 411 Case 14.3 Jacinda Ardern, Prime Minister of New Zealand Page: 412 Leadership Instrument Page: 417 Gender-Leader Bias Questionnaire Page: 418 Summary Page: 420 Chapter 15 Leadership Ethics Page: 422 Description Page: 422 Ethics Defined Page: 422 Level 1. Preconventional Morality Page: 423 Level 2. Conventional Morality Page: 424 Level 3. Postconventional Morality Page: 425 Ethical Theories Page: 425 Centrality of Ethics to Leadership Page: 429 Heifetz’s Perspective on Ethical Leadership Page: 430 Burns’s Perspective on Ethical Leadership Page: 430 The Dark Side of Leadership Page: 431 Principles of Ethical Leadership Page: 433 Ethical Leaders Respect Others Page: 433 Ethical Leaders Serve Others Page: 434 Ethical Leaders Are Just Page: 435 Ethical Leaders Are Honest Page: 437 Ethical Leaders Build Community Page: 438 Strengths Page: 439 Criticisms Page: 441 Application Page: 442 Case Studies Page: 443 Case 15.1 Choosing a Research Assistant Page: 444 Case 15.2 Reexamining a Proposal Page: 445 Case 15.3 Ship Shape Page: 446 Leadership Instrument Page: 451 Ethical Leadership Style Questionnaire (Short Form) Page: 452 Summary Page: 458 Chapter 16 Team Leadership Page: 461 Description Page: 461 Team Leadership Model Page: 464 Team Effectiveness Page: 465 Leadership Decisions Page: 471 Leadership Actions Page: 475 How Does the Team Leadership Model Work? Page: 479 Strengths Page: 480 Criticisms Page: 481 Application Page: 482 Case Studies Page: 483 Case 16.1 Team Crisis Within the Gates Page: 484 Case 16.2 Starts With a Bang, Ends With a Whimper Page: 485 Case 16.3 1980 U.S. Olympic Hockey Team Page: 486 Leadership Instrument Page: 490 Team Excellence and Collaborative Team Leader Questionnaire Page: 492 Summary Page: 494 References Page: R-1 Author Index Page: I-1 Subject Index Page: I-11
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