Leadership and Communication: A Case from Glass, Textile and Apparel Sector in Turkey PDF
Preview Leadership and Communication: A Case from Glass, Textile and Apparel Sector in Turkey
Contributions to Management Science Sinan Ünsar Leadership and Communication A Case from Glass, Textile and Apparel Sector in Turkey Contributions to Management Science For furthervolumes: http://www.springer.com/series/1505 ThiSisaFMBlankPage ¨ Sinan Unsar Leadership and Communication A Case from Glass, Textile and Apparel Sector in Turkey SinanU¨nsar FacultyofEconomicsandAdmin.Sc. DepartmentofBusinessAdministration TrakyaUniversity Edirne Turkey ThisbookwassupportedbytheScientificResearchProjectsofTrakyaUniversity ISSN1431-1941 ISSN2197-716X(electronic) ISBN978-3-319-05247-2 ISBN978-3-319-05248-9(eBook) DOI10.1007/978-3-319-05248-9 SpringerChamHeidelbergNewYorkDordrechtLondon LibraryofCongressControlNumber:2014938998 ©SpringerInternationalPublishingSwitzerland2014 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation,broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,andtransmissionor informationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped.Exemptedfromthislegalreservationarebriefexcerpts inconnectionwithreviewsorscholarlyanalysisormaterialsuppliedspecificallyforthepurposeofbeing enteredandexecutedonacomputersystem,forexclusiveusebythepurchaserofthework.Duplication ofthispublicationorpartsthereofispermittedonlyundertheprovisionsoftheCopyrightLawofthe Publisher’s location, in its current version, and permission for use must always be obtained from Springer.PermissionsforusemaybeobtainedthroughRightsLinkattheCopyrightClearanceCenter. ViolationsareliabletoprosecutionundertherespectiveCopyrightLaw. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexempt fromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. While the advice and information in this book are believed to be true and accurate at the date of publication,neithertheauthorsnortheeditorsnorthepublishercanacceptanylegalresponsibilityfor anyerrorsoromissionsthatmaybemade.Thepublishermakesnowarranty,expressorimplied,with respecttothematerialcontainedherein. Printedonacid-freepaper SpringerispartofSpringerScience+BusinessMedia(www.springer.com) Preface The concepts of leadership and communication can be considered as the most dynamic two concepts of organizational behavior. These two concepts can be regardedasthetwosidesofacoin.Leadersmotivatetheirfollowersbyeffectively usingcommunicationprocess.Thus,communicationisanindispensableelementof leadership. Leadershipispresentbothatgroupandenterpriselevel.Groupsandenterprises can achieve their goals thanks totheir leaders. The enterprises become successful thanks to their leaders and make a difference from other enterprises. Success and effectivenessofenterprisesintoday’sglobalizingworlddependsonthepotentialof theirleaders.Sincemajorityofenterprisesunderstoodtheimportanceandpowerof leadership,theymaketheirmanagersormanagercandidatestoreceive leadership trainingandthuscontributetotheleadershipdevelopment. On the other hand, it can be stated that the leaders who use and manage communication well become more successful. It can be stated that the leaders who accurately and appropriately explain group members what they should do will be successful. It can be stated that the leaders who recognize their members thanks to communication process will assign tasks to appropriate and correct people. A review of the literature revealed that interaction between leadership and communication has notbeenstudiedmuchinTurkey.Asaresult,itcanbestated thatthisbook,althoughpartially,willcontributetotherelatedliterature. In this book, the concepts of leadership and communication were tried to be explainedthroughliteratureknowledge.Definitionsandmodelsabouttheconcepts wereexplained.Anempiricalstudywascarriedoutonemployeesworkinginglass, textile,andapparelsectors.Theaimofthestudywastodeterminetheviewsofthe employeesworkinginthementionedsectorsonleadershipbehaviortypesandthe methodofestablishingcommunicationoftheirmanager. Edirne,Turkey AgahSinanU¨nsar November2013 v ThiSisaFMBlankPage Introduction Leadershipisoneofthemostimportantconceptsoftoday.Consideringthatthereis amanagedgroupandmanagersbothinsocietiesandenterprises,itisobservedthat leadership, which is one of the most important elements of management, gains prominence.Likeineveryera,humansalwaysneededandwillneedaleaderwhen theycometogether.Themethodofmanaginghumansinaneffectiveandefficient manner dependsonleadership process. Groupsandsocietiesfeel secure thanksto theirleaders,andthustheybecomemoresuccessful.Aleaderenablescommunities tofollowtherightpathconfidentlyandsafely.Inaddition,theeffortsoftheleader toestablishandshapefutureareofgreatimportance. It may be said that the concept of leadership is as old as history of humanity. Aftermankindandgroupsandsocietiesofmankindshowedup,theneedtoaffect andleadthesemassesarose,aswell.Intheplaceswheresocietiesorgroupslive,it isneededtoleaderswhowillleadtheindividualstocertainpurposesandaims.The need for effective leaders is increasing day by day in economic, social, political, andbusinessworld.Majorleadersplaysuchasignificantroleinbusinessworldthat theycouldmakeafirm,whichwasonthebrinkofbankruptcyorwentonbankrupt, oneoftheleadingfirmsofthesector.Whenthegroupsarenotdivertedtoacertain place, the power and energy of the group is wasted. Therefore, leaders are the individuals who lead the energy of the groups consisting of people in line with certain ambitions.Individualsinsomegroup areordinarypeople, andthey donot drawanyattentionwhilesomeindividualsaffectotherpeoplewiththeircharacter- isticsinsuchawaythattheycomeoutastheleaderofthatgroup.Moreover,leaders canbeseenasindividualswhoraiseawarenessaboutthefeaturesofconditionson whichtheirsubordinatestakeplaceandtheseleadersleadthesubordinatesinwhich waytheyshouldact. Today,leadershipissuchapopularconceptthatlotsofstudiesarebeingcarried out,conferencesarebeingheld,articlesarebeingwritten,booksarebeingissued,and institutes are being established about this concept. Thus, it is tried to enlighten the structure and context of leadership much more and put forth its unknown aspects. Furthermore,teachableaspectofleadershipisbeingestablishedinacademicsense,as well.Ontheotherhand,thereisacomprehensiveliteratureregardingthistopic. vii viii Introduction Every individual may possess the potential of a leader. However, there is a differencebetweenpossessingitandrevealingit.Itcanbesaidthatleadershipisan innatefeatureanditcanbedevelopedthroughtrainingandteaching.Forinstance,a personwhodoesnothaveafineearformusicprobablywillnotbeabletoplaythe violinperfectlynomatterhowmuchviolinlessonhe/shetakes.Similarly,aperson who does not possess the leadership trait will not be able to be a real leader no matterhowmuchhe/shegetstrainingandteaching.Therefore,itcanbestatedthat leadershipisbasedontheartisticaspectandisdevelopedwithacademicsupport. Leadership is a social process. It necessitates communication and interaction withpeopleandgroups.Theleaderstartstobeshapedanddeterminedafterpeople andgroupmembersrealizeeachother.Leadersplaysignificantrolesintheamend- mentanddevelopmentofespeciallysocietiesandestablishments.Therefore,lead- ership has a social mission, as well. It can be evaluated that the biggest dream of leadersistomoveasocietyoranestablishmenttobetterplaces. Whenitisconsideredthatcommunicationstartsaftertwoindividualsrealizeeach other,itisseenthatthisconceptisalsoasoldashistoryofhumanity.Itcanbesaidthat thecommunicationfrompasttopresenthasundergoneradicalchangesonlystructur- ally.Communicationisanindispensableprocessbothinsocietyandgrouplife. Communicationplaysacrucialroleinthewholecoordinationofdepartmentsin establishments so as to reach their purposes. The world has turned into a small village thanks to the radical changes in communication technology. An event occurring at any place of the world can be heard in 10–15 min by the other countries. Thus, communication technology proceeds at an unprecedented pace. Asaresult,establishmentsandleadersbenefitfromthistechnology,aswell. Leadersshouldestablishgoodcommunicationwiththeirsubordinatesinorderto be effective. Actually, the success of a leader is related with the quality of communication process he/she establishes with his/her subordinates. A leader who effectively imposes the purposes or targets of the establishment to them and who always communicates with them during the process of application shall be successful. Therefore, those leaders who choose correct communication channel anduseitrationallymaygainmajoradvantages.Ontheotherhand,itcanbesaid that leaders possessing the ability of establishing correct communication with people can be more successful in affecting people. Basic communication process ishighlysignificantinmotivatingthemanddeterminingtheirproblems. In line with the above-mentioned evaluations, it was basically dealt with the conceptsofleadershipandcommunicationinthisstudy.Withinthisscope,leader- ship andcommunicationroleand importancewere explained inorder toputforth contextframeworkofthetopicatfirst.Then,leadershiptheoriesandcommunica- tionmodelswere specified. Theinteraction ofleadershipandcommunication was examined through explaining organizational communication and its tools. Conse- quently, leadership behavior types and communication skills of administrators of the employees working in glass, textile, and confection sectors were determined andtherelationshipbetweensocio-demographicvariablesofemployeesandlead- ership behavior types and communication forms of the administrators were examined. Acknowledgments In loving memory of my beloved parents, Mrs. Maide Unsar and Mr. Arif Unsar, whoraisedmeandputagreateffortinmypresentposition... I would like to thank my invaluable wife Assoc. Prof. Serap Unsar and my dearestdaughterSelinwhosupportedandhelpedmealotintheperiodofwriting this book. I would also like to thank and present my respect to Associate Prof. Dr.AdilOg˘uzhan,whoconductedthestatisticsintheresearchsectionofthebook andwhohelpedmebycontributingwithhisinvaluableknowledgeandcomments. AlsoIwouldliketothankmystudent,TeachingAssistantOlgunIrmakC¸etin,who prepared the graphic design of the book. In addition, I would like to thank my postgraduate students Derya Dinc¸er and Ferhan Demir who helped me with the organization of statements of the book. Additionally, I would like to thank my colleagues Prof. Dr. Kıymet C¸alıyurt and Sam Idowu who encouraged me to publishthisbookandhelpedmeinediting. Ibelievethatitwillbeverybeneficialtoimprovethisbookifthereadersletme know aboutthe mistakes ordeficiencies thatImighthavemadewhile writing the book.Ihopethisworkwillbebeneficialtotheacademicfield. AgahSinanU¨nsar http://www.igongfesr.org ix
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