Your purchase of Leadership 2.0 includes online access to the 360° Refined™ leadership self-assessment. ---- For Kindle users: Your unique passcode for 360° Refined™ is distributed by Amazon and has been sent to the email address you have registered with Kindle. For all other eBook users: Please email [email protected] and provide a copy of your purchase receipt. You will receive a reply back with a unique passcode to access 360° Refined™. Once you receive your passcode, follow the steps below to take your test: 1. Go to www.TalentSmart.com/refined 2. Click on the “TAKE THE TEST” button. 3. Type your passcode and click on the “Submit” button to begin your test. Anytime you want to revisit you test results, return to TalentSmart.com/refined, click on the “VIEW MY REPORT” button, and log in with your passcode. LEADERSHIP 2.0 11526 Sorrento Valley Road San Diego, CA 92121 For information regarding special discounts for bulk purchases, contact TalentSmart® at: 888-818-SMART (toll free, US & Canada callers) or 858-509-0582 Visit us on the web at www.TalentSmart.com Copyright © 2012 by TalentSmart® Copyright © 2012 by Travis Bradberry, Ph.D., and Jean Greaves, Ph.D. All rights reserved, including the right of reproduction in whole or in part in any form. ISBN: 978-0-9743206-7-0 First Printing: 2012 TalentSmart®, Emotional Intelligence Appraisal®, Emotional Intelligence 2.0™, Leadership 2.0™, 360° Refined™, and the flying man logo are trademarks of TalentSmart®, Inc., San Diego, CA. The 360° Refined™ items, feedback report, and e-learning are protected by copyright of TalentSmart®, Inc, 2001-2012. All rights reserved. CONTENTS 1. Leadership 2.0 CORE LEADERSHIP 2. Strategy 3. Action 4. Results ADAPTIVE LEADERSHIP 5. Emotional Intelligence 6. Organizational Justice 7. Character 8. Development Appendix A – The Research Behind 360° Refined™ Appendix B – Discussion Questions for Reading Groups Learn More 1 LEADERSHIP 2.0 O ne of the most popular Dilbert comic strips in the cartoon’s history begins with Dilbert’s boss relaying senior leadership’s explanation for the company’s low profits. In response to his boss, Dilbert asks incredulously, “So they’re saying that profits went up because of great leadership and down because of a weak economy?” To which Dilbert’s boss replies, “These meetings will go faster if you stop putting things in context.” Great leadership is indeed a difficult thing to pin down and understand. You know a great leader when you’re working for one, but even great leaders can have a hard time explaining the specifics of what they do that makes their leadership so effective. Great leadership is dynamic; it melds unique skills into an integrated whole. The journey you’re about to set off on will enable you to see leadership through a new lens and build valuable new skills into your leadership repertoire. The leadership skills explored in this book are the product of an intensive study that set out to separate the leadership skills that get results from those that are inconsequential or harmful. The first thing our study accomplished was pinpointing the 22 leadership skills critical to performance. Next, we looked closer at each skill and discovered that they all fall into one of two categories: the skills that get people into leadership positions in the first place and the skills that the greatest leaders use to rise above the rest. The first set of skills we deemed core leadership because together they form the basis of solid, productive leadership. The latter set of skills is called adaptive leadership because these skills create dynamic, agile leaders who are incredibly effective in any environment. The leadership skills explored in this book are the product of an intensive study that set out to separate the leadership skills that get results from those that are inconsequential or harmful. Leadership 2.0 presents a new way to understand great leadership and an innovative method for any leader to become great. Core leadership will tighten your leadership game and make certain you have the building blocks in place to become an adaptive leader. The adaptive leadership skills will enable you to see and understand the specific actions the world’s greatest leaders take every day. These things are not innate qualities of brilliant and inspirational people that you should aspire to—they are practical, repeatable skills that any leader can adopt with effort. We’ve broken down the core and adaptive leadership skills into straightforward components, supported by concrete strategies, so that you can apply them without unnecessary burden on your busy schedule. The adaptive leadership skills will enable you to see and understand the specific actions the world’s greatest leaders take every day. Core Leadership Core leadership skills are the skills that get people promoted into leadership positions. People who naturally demonstrate these skills are often labeled “born” leaders. Core leadership skills are the foundation of effective leadership—they won’t make you a great leader on their own, but you can’t do it without them. Experienced leaders will recognize the core leadership section of this book as a great opportunity to sharpen the saw and take a new look at the skills they use every day. Aspiring leaders can learn the core leadership skills to mold their own blade. CORE LEADERSHIP CORE LEADERSHIP IS… Strategy Talent hits a target that no one else can hit, but genius hits a target no one else can see. Strategy is knowing how to look ahead, spot the trends, and anticipate the course of action you will follow to maximize your success. Strategy requires: Vision Inspired leaders take their employees and the organization in new directions. This requires the ability to envision a new reality for others that they can see and want to pursue wholeheartedly. Acumen Savvy leaders possess an up-to-date understanding of the broader issues affecting their fields of expertise and their organizations. Planning Leaders must accurately anticipate upcoming events to set appropriate goals and get things done. Courage to Lead Courageous leaders stand strong in the face of adversity and take necessary risks to achieve results. Action An idea is a curious thing—it will not work unless you do. For most leaders, desire is not the factor that holds them back; it’s knowing how to execute. Action requires: Decision Making Effective leaders make sound decisions that consider multiple options, seek input from others where appropriate, and are reached in a timely manner. Communication When leaders create an open environment in which thoughts are expressed freely and information flows easily, they increase the effectiveness of their organization. Mobilizing Others Leaders must motivate and influence those around them. By mobilizing others, leaders move the organization as a whole toward obtainable and seemingly unobtainable results. Results It’s a myth that hard work is enough to achieve results. Far too often, obstacles are thrown in a leader’s path that require a special set of skills to reach the finish line. Results require: Risk Taking Leaders must be able to maneuver through situations that require them to ‘push the envelope,’ risk their status in the organization, and stand behind a chosen course of action. Results Focus Leaders who achieve results stay focused, get and keep their people focused, and do whatever is necessary to see things through. Agility
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