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LANGUAGE AND GLOBALIZATION Labour Policies, Language Use and the ‘New’ Economy The Case of Adventure Tourism Kellie Gonçalves Language and Globalization Series Editors Sue Wright University of Portsmouth Portsmouth, UK Helen Kelly-Holmes FAHSS University of Limerick Castletroy Limerick, Ireland In the context of current political and social developments, where the national group is not so clearly defined and delineated, the state lan- guage not so clearly dominant in every domain, and cross-border flows and transfers affects more than a small elite, new patterns of language use will develop. This series aims to provide a framework for report- ing on and analysing the lingustic outcomes of globalization and localization. More information about this series at http://www.palgrave.com/gp/series/14830 Kellie Gonçalves Labour Policies, Language Use and the ‘New’ Economy The Case of Adventure Tourism Kellie Gonçalves English Department University of Cologne Cologne, Germany Language and Globalization ISBN 978-3-030-48704-1 ISBN 978-3-030-48705-8 (eBook) https://doi.org/10.1007/978-3-030-48705-8 © The Editor(s) (if applicable) and The Author(s) 2020 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover ilustration: Alois Rettenbacher This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland For Núbia and Alois—my best adventure yet! Acknowledgments This book has been a long time in the making and there are so many individuals I would like to thank for their assistance, encouragement and support that came in many different forms. This book is based on a mobile, ethnographic study that officially began in Interlaken, Switzerland in 2010 although the idea of such a study started brewing years earlier. Living in a small community that economically thrives on tourism and having been engaged in the adventure tourism directly allowed me unfettered access to many individuals and sources both locally and transnationally that I might not have been able to access otherwise. As such, I am indebted to many people both far and near for their generous support, time and assistance with regards to this pro- ject and the completion of this book. First and foremost, I would like to thank all of the participants of this study for their invaluable time and insight into the world of adventure tourism and global mobility. Without them, this study would not have been possible. While many names have been altered to protect individuals and organizations ano- nymity, several names have also remained unchanged. In Interlaken, I would like to thank the Tourism Office Interlaken (TOI) and especially Alice Leu and Stefan Otz for their time, support vii viii Acknowledgments and assistance with TOI’s archive material. To my friends and colleagues directly and indirectly involved in the adventure tourism industry: Remo Stüssi, Julian Moore, Sebastian Meier, Daniela Meier, Peter Bühler, Röbi Caspani, Häppy Michel, Claudia Michel, Markus Zimmermann, Süsle Zimmermann, Nicole Insley, Jessica Powers, Corinne Deschères, Pascal Deschères, Nina Deschères and Alois Rettenbacher, our many conversations over the years have (and continue) to provide me with so much food for thought. Thanks for always engaging with me on this topic and keeping me up to date on things while I was away! In Queenstown, I would like to thank everyone at Destination Queenstown for their assistance as well individuals who helped me with the archival work at the Lakes District Museum in Arrowtown, New Zealand. A huge thanks to both Hannah Carmen and the “other Kelly” for their assistance with the interviews. Together, the data collection for this project was much more manageable. I would also like to thank The Skyline crew in Queenstown and a special thanks to Chris Gut and Gavin Taylor for their considerate hospitality and kind generosity in hosting me during my time in Queenstown by offering me shelter, a car when necessary, and a bike my size to cruise around town to get my work done. Thanks also to Melissa Daly for your friendship, intriguing questions and our early morning yoga sessions. When this project officially began I was at the University of Bern, Switzerland working with Dave Britain. Dave and I both love New Zealand for various and different reasons, but without his support and intellectual exchange surrounding ideas of mobility and place, this pro- ject might not have seen the light of day. I am indebted to Dave for being persistent but never pushy about when my trip to New Zealand was taking place and for always allowing me to debrief and talk about my ideas whenever necessary. I would also like to thank all of my students at the University of Bern, Switzerland who were in my courses Discourse and Tourism MA Seminar 2012, The Linguistic Consequences of Globalization MA Seminar 2013, Discourse and Tourism BA Seminar 2013 and Linguistic Landscapes BA Seminar 2013, who assisted me with data collection for this project during our fieldwork trips. Your diligence was absolutely invaluable for this project and I also learned a lot from you. I am also Acknowledgments ix very thankful to many students over the years who assisted with the transcriptions of the spoken corpus. Your time, effort and precision has never gone unnoticed! This longitudinal project was also only possible due to extremely gen- erous funding I received from diverse funding bodies over the years. I am extremely grateful to the Swiss National Science Foundation which partially funded this project through the Marie Heim Vögtlin Fellowship PMPDP1_158279/1 from 2015 to 2017. I am also greatly indebted to the Bern University Research Foundation 40/2012, which generously funded my fieldwork trip to Queenstown in 2013 allowing me to hire two research assistants and collect an extraordinary amount of data in a relatively short time. I would also like to thank MultiLing (Center for Multilingualism in Society Across the Lifespan) and the Research Council of Norway through its Centres of Excellence funding scheme 223265, which ena- bled me to work on the finalization of this book manuscript in 2019. Thank you to Aafke Diepeveen for her research assistance throughout different stages of the manuscript preparation in 2019. Writing a book is also only ever possible if you have the support, encouragement and guidance from a publisher and various editors. This was most definitely the case with this book. I want to thank the series editors, Sue Wright and Helen Kelly-Holmes for enthusiastically accepting this book into their Language and Globalization series and for challenging me to write up an accessible “how to guide” for younger scholars. I would also like to thank external reviewers who specifically asked me to write “less densely” in order to appeal to a wider audience. I also want to extend my thanks to Beth Farrow, Cathy Scott and Alice Green at Palgrave for their exceptional patience and always being availa- ble to assist me at a moment’s notice. It is difficult to write about adventure tourism and adventure meccas without providing readers with the visuals to guide them. I am indebted to various individuals, organizations and companies for giving me the necessary permission to reproduce material within the chapters of this book. Thank you to Christoph Leibundgut at TOI, Janine and Dan Patittuci at PatitucciPhotos, Hene Loosli at Alpin Raft, Brent Maggio at ViralHog, Ruth Peddie at AJ Hackett and Alois Rettenbacher. x Acknowledgments Parts of this research have been presented at different conferences and I would like to thank colleagues, peers and students for their questions, comments and critical feedback. Within this context, I would especially like to thank Crispin Thurlow and Adam Jaworski for their mentorship and encouragement over the years and whose work has helped shape my own ideas about tourism, place and performance. To my wonderful colleagues and friends who read through differ- ent chapters of this book at various stages, thank you ever so much for taking the time out of your busy lives to give me feedback and sugges- tions on ways to improve specific chapters. Thank you to Beatrix Busse, Dave Britain, David Machin, Maiju Strömmer, David Divita, Rafael Lomeu Gomes and Haley De Korne. This book reads better because of your constructive feedback and intellectual generosity. All shortcomings are my own. And finally, I would like to thank my family: my mom, dad, Jen, Alois and Núbia for your patience, love, support and acceptance. I know that my runs are not always convenient or conducive to family time, so thank you for providing me with the space and time needed to engage in my own solitary adventures. Núbia, although you may not realize it now, your questions and help with my index, figures and cover layout was invaluable, may your persistence, endurance and creativity never falter, thank you so much! And last, but not least, thank you to Alois and Núbia, by far, my greatest adventure yet! Thank you both for making it possible for me to be away for long stretches at a time and for perfecting our alternative lifestyles and often very hypermobile lives. May our joint adventures on land, at sea and in the sky continue to keep us excited and energized!

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