Konard Jones Named CEO

16 Pages·2016·1.25 MB·English

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— Page 6
Konard Jones Named CEO
Aimee Brewer
Becomes President
of Healthcare Group
There were hugs and high-
fives all around after NorthBay
Healthcare President and CEO
Gary Passama announced Sept.
22 that Konard Jones, president
of its hospital division, will take
the reins as CEO in 2017.
At the same time, he
announced that Aimee Brewer,
who currently oversees all
outpatient services as president
of the ambulatory division, will
become president of NorthBay
Healthcare Group. Her duties will
expand as she adds leadership NorthBay Healthcare President and CEO Gary Passama (right) will be ready in March
responsibility of the two hospitals 2017 to hand off operations to NorthBay’s new CEO Konard Jones and the new
President of NorthBay Healthcare Group Aimee Brewer.
as well as The Surgery Center at
NorthBay VacaValley. years at the helm. Previously, he served as
The trio made the rounds of Konard returned to NorthBay NorthBay Healthcare’s vice presi-
both hospitals and all medical in February 2015 to manage dent of human resources from
offices to celebrate with staff, the day-to-day operations of 1995 to 2004. He then became
physicians and volunteers. NorthBay Medical Center in president and CEO of Broadline
Gary’s official date of Fairfield and NorthBay VacaValley Medical Inc., but returned to hos-
retirement is March 31, after 35 Hospital in Vacaville. See CEO, Page 12
INSIDE
It’s Time
New Hires 2 to Get
MAs Earn Honors 3 Your Flu
Talk’s New Officers 4 Vaccination
Employees Step Up
— Page 15
#OurDocTalk 11 — Page 10
1
WW
EELLCCOOMMEE
NEW FACES
Matthew Bautista
Physical Therapy Assistant Melannie Green
PP
Physical Therapy
Environmental Services Aide Steven Nguyen
NorthBay Medical Center
EEOOPPLLEE Environmental Services Patient Access Ambassador I
Czarina Dayao IN THVaEca VNalleEy WHospSital Admitting, NorthBay Medical Center
Clinical Nurse II Michael Guiang Janet Oseski
Neonatal Intensive Care Unit
Clinical Nurse II Procedural Technologist
NorthBay Medical Center
1-West Med-Surg, VacaValley Hospital Ambulatory Surgery Center
DD
Dan Dee
Amanda Hannen James Paular
Clinical Nurse II
AATTEESS Cardiac Ultrasound Tech II Respiratory Care Practitioner II
1-West Med-Surg TO REMEMBER
Echocardiology Respiratory Therapy, NorthBay Medical Center
VacaValley Hospital
NorthBay Medical Center
Jasmine Pecson
Ashley Dove
Tyler Johnson
ASC Registered Nurse
Ultrasonographer
Emergency Room Technician Ambulatory Surgery Center
Ultrasound, NorthBay Medical Center
Emergency Dept.
LL NorthBay Medical Center Christine Santos
Seyda Dunham
Respiratory Care Practitioner II
Clinical NursEeE I TTTTEERRSS Thomas Jurewitz Respiratory Therapy
Neonatal Intensive Care Unit
Clinical Pharmacist II NorthBay Medical Center
NorthBay Medical Center
Pharmacy, VacaValley Hospital
Kimberly Santos
Bailey Ekin
Encarnacion Lacap
Clinical Nurse II
Emergency Room Technician
Clinical Nurse II 1-West Med-Surg, VacaValley Hospital
Emergency Dept.
Unit 1800 Med-Surg
NorthBay Medical Center Omar Siddiqui
NorthBay Medical Center
Call Center Practice Manager
Tiffany Ferry
Denise Lanier
NorthBay Medical Group
Substance Abuse Specialist
Medical Social Worker
NorthBay ABC Clinic Rosa Virginie
Social Services
NorthBay Medical Center Clinical Nurse II
Ashante Fields
Unit 1600, NorthBay Medical Center
Clinical Nurse I Rebbecca Leonard
Delivery Room Christena Wetzel
Occupational Therapist
NorthBay Medical Center NorthBay Health at Home Clinical Nurse I
Delivery Room, NorthBay Medical Center
April Gans
Jennifer Lum Norris
Clinical Nurse II Monica Ybarra
HR Support Specialist II
Emergency Dept. Human Resources Clinical Nurse I
NorthBay Medical Center NorthBay Healthcare Obstetric Unit, NorthBay Medical Center
Employees Invited to Attend Benefit Fairs During Open Enrollment
Human Resources is holding Friday, Oct. 14, at VacaValley Representatives from our
benefits fairs so employees can Health Plaza. carriers for health, dental, vision,
visit with the vendors who pro- Both fairs will run from 7:30 employee assistance, flexible
vide our comprehensive benefits a.m. to 5 p.m. spending, life insurance and our
program during open enrollment. Due to construction at North- 403(b) retirement plan will be
A fair is scheduled for Bay Medical Center no Benefits available. Call Diane Urbano at
Thursday, Oct. 13, at GVAC and Fair is planned for that campus. ext. 3313 with questions.
2
MAs on a
Fast Track
to Earning
Certification
A team of managers
and representatives from
NorthBay Healthcare Human
Resources fanned out across
the organization in the last two
weeks to celebrate medical
assistants who have earned their
MA certifications.
NorthBay has been
encouraging MAs to achieve
the certification because it will Teresa Langley, service line director for Oncology, Neuroscience and Pain Management
and Integrative Medicine (right) congratulates MAs (left to right) Laura Malkiewicz,
increase their “Scope of Practice”
Jessica Pantoja, Krista Bonds, Abby Agan and Lisa Thompson.
and that skill will prove to be a
big time-saver for both providers is just one part of a much could earn as much as $527,000
and patients, said Todd Yoder, IT larger project for Todd, helping in incentive funding, explained
project manager. One example is NorthBay’s ambulatory division Todd.
the ability to allow the certified reach Stage 2 by meeting all According to Tina Jackson,
MAs to enter orders for lab and “Meaningful Use” measures to Human Resources services
radiology tests into the Electronic achieve a full EHR. manager, there are 121 medical
Health Record (EHR). If NorthBay meets all the assistants in our organization
Getting the MAs certified measures by the end of 2016, it who could earn the certification,
and so far, about 30 have
done so.
“Eventually it will be
a requirement for the
position, but for now, we’re
trying to encourage them
to get it done sooner rather
than later,” she said.
Some MAs have attended
study groups NorthBay has
hosted on Saturdays, while
others have studied on their
own to pass the certification
testing, said Tina.
“We’re proud of the
efforts they’re making
to help strengthen our
Specialty Care Practice Manager Dustin Nguyen congratulates Julia Renz (left to right),
Amanda Armijo, Kristie Lentino, Alyssa McClain and Nancy Mai on earning their certifications. organization,” said Tina.
3
Our ‘Talk’
Celebrates
New Officers,
Open House
Talk of NorthBay Toastmasters
club held an open house on
Sept. 14, giving employees
as well as members of the
community a chance to come
learn about the club and the
benefits of being a part of
Toastmasters International.
Toastmasters is a nonprofit
educational organization that
operates clubs worldwide to
help members improve their During its recent open
communication, public speaking, house, Talk of NorthBay
introduced its new officers
and leadership skills. Attendees
(above from left to right)
at the Talk of NorthBay event Vice President Education
were encouraged to join and Jessica Johnson, Secretary
Laura Oiler, Sergeant
promised a supportive learn-by-
at Arms Lydia Abad,
doing environment that allows Treasurer Niki Petersen,
members to achieve their goals Vice President Public
Relations Robin Miller and
at their own pace.
President Ash Varma. (Not
And the attendees saw a bit pictured is Vice President
of that effort take place during Membership J. Paul
Harrington). At left, Robin
the keynote address given at
gives the keynote speech
the lunch. When the scheduled at the event.
speaker Desiree Ramos got ill
and had to cancel, club member care by reaching out and work- Relations Robin Miller; Treasurer
Robin Miller, social media and ing to resolve complaints posted Niki Petersen; Secretary Laura
online specialist with NorthBay, on social media platforms: every Oiler; and Sergeant at Arms
stepped in to fill the gap. comment, every platform, every Lydia Abad.
Robin, who has been a time. Talk of NorthBay is open to
member of the club only since It was Robin’s second speech all. NorthBay employees who join
March, spoke to the crowd about since joining the club. will have their club dues paid by
why NorthBay Healthcare is Following the keynote, new NorthBay. If you are interested
“hugging our haters,” a phrase officers for the club were in- in learning more about Talk of
coined by marketing expert and troduced. They include: Presi- NorthBay and Toastmasters,
researcher Jay Baer. dent Ash Varma; Vice President you can contact Varma at ash-
Hugging our haters means Education Jessica Johnson; Vice [email protected], Johnson
NorthBay is focused on improv- President Membership J. Paul at [email protected] or Har-
ing our customer service and Harrington; Vice President Public rington at [email protected].
4
The organizing committee
for the third annual
Evidence-Based Practice
Symposium includes
(left to right) Elisa Jang,
Shawnee Laiwa-McKay,
Nora Allen, Angeli
Rivero, Leah Kuchta,
Lisa Torgerson, Greg
Hervey, Sandy Twyman,
Carolina Barrero, Natalie
Correll-Yoder and Alden
Canlas. Conference rooms
were packed during the
presentations (below).
Evidence is In:
Great Event!
More than 130 participants came to
NorthBay Healthcare from throughout
the Bay Area and Northern California
to learn how to integrate best-practice
evidence into clinical practice. Keynote
addresses by national experts and
concurrent sessions showcased the
work other hospitals have done to
create positive outcomes. Initial
feedback on the educational symposium
was very positive, according to
Elisa Jang, clinical nurse specialist,
Translational Research.
Amy Ciraulo, R.N., (left) and Michelle Harris, R.N., (right) both with NorthBay Medical Center’s Women and Children’s Services,
show off the abstracts they prepared to share at the symposium. Amy’s focused on the Implementation of Postpartum Hemorrhage
Bundle and Michele’s is “Thumbs Up” Means What? A Case for Cross-Cultural Nursing Education.
5
NorthBay Seeks Patient, Advocate Input
Community Members
Urged to Apply for Role
To improve the patient
experience, NorthBay Healthcare
is looking for patients and family
members of patients who are
willing to share their time and
opinions by joining NorthBay’s
first-ever Patient and Family
Advisory Council.
“At NorthBay, we want to get
things right for every patient,
every encounter, every time,”
explained Jennifer Shoemaker,
program manager for patient
experience. “Patients and their
families are often the most
knowledgeable members of the
care team and can offer unique
perspectives and valuable
feedback regarding the care they
receive.” ing programs at NorthBay will be or older, and currently or previ-
Jennifer and a team of invited to submit their propos- ously a patient that has received
NorthBay leaders are inviting als to the council for feedback,” care in the past 12-18 months.
interested individuals to apply for explained Jennifer. “Our team Council members must be willing
the Patient and Family Advisory will work with them in advance to respect, promote and maintain
Council (PFAC) by submitting an to prepare the presentation and strict confidentiality.
application that can be found ensure they’re asking the right Terms are one-year
online at NorthBay.org/PFAC. questions.” commitments and are renewable
The council will meet for two Deadline for patients and at the end of each year at the
hours every other month and will family members to submit an discretion of the PFAC committee.
provide insights across a variety application to join the council is Those who accept leadership
of medical disciplines. The team Nov. 4. roles are asked to commit to two-
will consist of patients, family “We’re hoping to build a team year terms. Each term begins in
advisors, physicians, nurses, of eight to 10 community mem- January.
safety and service specialists and bers, and we’ll complement that All positions on the council
managers. with three or four NorthBay staff are volunteer positions, and no
Meetings will be held at members who can facilitate the compensation is provided.
NorthBay Healthcare’s Green conversations,” said Jennifer. “So For more information, write to
Valley Conference Center and will far, serving on the coordinat- patientfamilycouncil@NorthBay.
either be between 11:30 a.m. to ing council will be Sarah Jewel, org or call Jennifer at ext. 5757.
1:30 p.m. or between 6 and 8 director of Business Develop- “The more input we can get,
p.m. and will include a meal. ment; Sandy Piedra, director of the better we’ll be,” noted Jen-
The council will serve as an Emergency Services; and Katie nifer, pointing out that other
advisory resource to NorthBay Lydon, director of Women’s and hospitals have similar organiza-
on many of its programs. It will Children’s Services.” tions that serve in an advisory
focus on improving relationships Jennifer will work with the co- capacity. “This is a good addition
and communication between ordinating council to screen and for NorthBay Healthcare and it
patients, families and staff. interview all candidates. speaks to our focus on serving
“Managers who are develop- Applicants must be 18 years the community close to home.”
6
Join in the Walk to End Alzheimer’s
Can NorthBay be the dominant
presence again at this year’s
Walk to End Alzheimer’s event?
For the past several years, North-
Bay had the largest contingent
of walkers, and raised the most
The purple #
money during the event.
NorthBay t-shirt is
The walk is set for Saturday, free to all walkers,
Oct. 22, and NorthBay’s four Sandy said, but
a Kate Spade
teams are inviting employees
purse, shown by
and their loved ones to walk and Amparo Lauriano,
fundraise with them, according to will be won by a
lucky raffle ticket
Sandy Perez, NorthBay Adult Day
holder.
Center program manager.
Sandy is leading Team North- of the way toward meeting that ing a raffle ticket to win a Kate
Bay, while Team Unity is headed goal. Spade purse. Tickets are $5 each
up by NorthBay Guild Volunteer The Alzheimer’s Association or receive five for $20. To pur-
Bob Panzer. The Thoughts of You returns 50 percent of everything chase tickets, contact Sandy at
team is led by Marcia Nutter, raised up to $4,999, and 60 624-7973.
Guild volunteer, and the Love for percent of funds over $5,000. In Registration opens at 8 a.m.,
Les team is led by Char Barros, the past three years, NorthBay’s and the walk begins at 10 a.m.
wife of a long-time Adult Day teams have earned more than Everyone who signs up to walk
Center program participant. The $32,000 to support the NorthBay with NorthBay will receive a
teams have 57 walkers registered Adult Day Center, which goes a purple #NorthBay t-shirt, Sandy
so far, and have set a combined long way toward providing schol- said. To walk with a NorthBay
fundraising goal of $29,000, arships for needy families. team, go to http://act.alz.org/
Sandy said, and are about a third Can’t walk? Consider purchas- goto/northbay.
Firefighters Go Pink
for Pizza Fundraiser
Once again, a dedicated crew of
Vacaville firefighters will take over
Pietros’ No. 1 restaurant in Vacaville,
don pink shirts and serve pizza as
part of their “Passionately Pink for the
Cure” fundraising event to benefit the
NorthBay Cancer Center.
NorthBay employees, friends and
family members are encouraged to come
between 5 and 8 p.m. on Oct. 20 to the
A Place to Play 4 All restaurant, 407 Cernon St., and 50 per-
cent of every pizza order for dine-in or
Steve Huddleston, vice president of Public Affairs at NorthBay
take-out will be donated to the Cancer
Healthcare and Rotarian (fourth from left) poses with Vacaville Planning
Center. Pink Vacaville Fire Department
Commissioner Jan Aldrich, Mayor Len Augustine, Rotarian Tom Philippi
and Rotary Incoming President Kathryn Tuberty at the groundbreaking for shirts will also be on sale, for $20 each.
the Rotary Play 4 All Park Sept. 17. NorthBay is a major sponsor of the Call [phone] to phone in your
project, which is being built in Vacaville to benefit children of all abilities
order, and be sure to say it is for the
and disabilities. NorthBay will have a hospital facade in the miniature Vaca
Village Town Square. “Passionately Pink” event.
7
Dr. Zopfi
to Speak at
Critical Care
Symposium
The Napa Valley Chapter of
the American Association of
Critical Care Nurses (AACN) will
hold its annual symposium on
Oct. 6 at NorthBay Healthcare’s
Green Valley Administration
Center.
Dr. Pete Zopfi,
medical director
for NorthBay’s
Trauma Program,
will be one of
Fairfield Mayor Harry Price (second from the left) poses with a team of dietitians
the featured
during a Vibe Solano event promoting healthy food choices.
speakers and
will discuss A New Vibe for Healthy Food
multisystem
trauma. Other speakers With music pumping and balloons waving in the breeze, the
will address healthy work Fairfield Grocery Outlet, 200 Travis Blvd., formally debuted the
environment, traumatic brain new healthier food options it now offers Sept. 16, as part of the
injury and donation. countywide Vibe Solano initiative.
The event will be from 7:30 NorthBay Healthcare joined in the celebration with registered
a.m. to 4:30 p.m. Continuing dietitians Melinda Scholten, Michelle Morton, and Addison Ford
education units will be awarded along with Alicia Gambetti, R.N., on hand to dole out healthy
for sessions attended. eating information and NorthBay goodies including sunscreen and
For more information, visit lip balm.
the Napa Valley Chapter AACN Friday’s celebration came a week after a crew of workers
Symposium Facebook page. and volunteers spent a day completing a “healthy makeover” of
the store, putting up signs and providing a plethora of healthy
options for customers to choose from, including organic fruits and
Open Staffs Continue vegetables.
Solano VIBE aims to make the county a healthier place for all.
Want the inside scoop on The program is paid for through a $1.23 million chronic disease
events at NorthBay? prevention grant from the Centers for Disease Control. The fund-
It’s not too late to attend this ing helps the county reach goals of improving access to water, to
fall’s Open Staff meetings. The more healthy fresh food options and to smoke-free environments.
next meeting is this afternoon, Solano County is dotted with “food deserts,” areas where fresh,
Sept. 28, at 3:30 p.m. in Annex healthy and affordable food is not readily available and convenient
Conference Rooms 3 & 4 at stores and fast food restaurants have replaced grocery outlets as
NorthBay Medical Center. primary shopping centers, county public health officials explained.
The final meetings are Officials say Solano County compares poorly with many coun-
Thursday, Sept. 29, in the ties in the state and California as a whole when it comes to gro-
VacaValley Hospital Cafe cery access. At the same time, Solano County, as compared to
Conference Room. They are other counties and the state in general, has one of the high-
scheduled for 8 a.m., 10 a.m. est number of fast food outlets and has one of the highest rates of
and 1 p.m. obesity and diabetes in the state, both directly related to diet.
8
Come Test
Your Skills
As an Artist
If you’ve ever wanted to try
your hand at being an artist,
this event is for you.
For two hours on a
Saturday afternoon, you
will receive art instruction
and create your own 11x17” Providers Focus
canvas painting. No talent is
necessary to paint your own
on Wellness
masterpiece.
It’s the Special
Activities
Committee’s Dr. Michael Amster (inset and above) lectures
on mindfulness, work-life balance and self-care
“Paint Nite
to a group of about 40 NorthBay Medical Group
Fundraiser”
physicians and providers during a NorthBay
on Saturday, Oct. 22, from Evening of Wellness workshop held at the new
2 to 4 p.m. A portion of the conference room facilities at the VacaValley
Wellness Center Sept. 21. Drs. Shanaz Khambatta
$45 ticket proceeds will be
(below left) and Deborah Murray prepare to
donated to R2D2. arm wrestle during an exercise. The event also
Paint Nite provides all the included workshops presented by Dr. James Long,
Dr. Eric Hassid, Dr. Edie Zusman and Dr. Milind
tools you need, including
Dhond. “The event was a first for NorthBay and put the focus on an important issue —
paint, brushes, canvas and physician burnout,” said Aimee Brewer, president of Ambulatory Services. “We need
a host artist, to guide your to provide awareness,
resources and
creativity.
support, mindfulness
Snacks and wine are practices, system
included. changes, practice
changes and continue
Tickets are now available
the conversation.
online for all NorthBay Ultimately our goal at
employees, contract NorthBay is to achieve
the ‘Quadruple Aim’ of
employees, volunteers and
improving population
their families. health, elevating
If you have questions, patient-centered care
and reducing cost while
please call Lorie Jarvis at ext.
bringing joy back to the
3311. practice of medicine.”
Cardiac Education Series to Focus on Stroke Signs, Hands-Only CPR
NorthBay Healthcare experts will share The presentation will be at 3 p.m. on Thursday,
information on how to prevent and recognize Oct. 27, at the VacaValley Health Plaza, 1010 Nut
a stroke, and will teach hands-only CPR when Tree Road, Suite 290, in Vacaville.
the NorthBay Cardiac Education Series offers its The lectures are focused on helping cardiac
quarterly presentation in October. patients and their caregivers. They are scheduled
Laura McGuire, R.N., cardiovascular patient on the fourth Thursday of the month in April, July,
care program manager, and Elizabeth Gladney, January and October.
R.N., stroke program manager, will speak and Lectures are free, but guests are asked to register
answer questions. by calling [phone]. Parking is available.
9
Going Above and Beyond to Help

More and more employees
are sharing stories of when
they were able to make a
connection, either with a
patient, another employee or
a member of the community,
as part of the Creating Con-
nections storytelling ven-
ture, according to Jennifer
Shoemaker, manager of the
patient experience program.
“Connection Stories” are be-
ing shared at management
team meetings, in FYI (be-
low) and on the ShareSpace
site under “Patient Experi-
ence/Connection Stories.”
If you would like to share
yours, call Jennifer
at ext. 5757, or email
[email protected],
Trina Borello (left to right), Hope Phillips and Kim Hickman worked together to help
and it may appear in a future
reconnect a confused visitor at VacaValley Hospital with his worried family members.
edition of FYI.
taken care of. She provided the could find out if the patient had
By Monica Belo, Quality 911 operator with the patient’s an appointment here. It turns
Assurance & Training details, and stayed on the out he did not. Something still
Coordinator phone with the patient, keeping didn’t feel right with the situation
I wanted to share a couple of the patient and those around to Kim and Trina. He didn’t
stories from our Patient Access & her calm until the paramedics have any money, he was in his
Communications team who went arrived. Jeannette was so cool pajamas, and seemed confused.
above and beyond to help our under pressure! So, Trina and Kim called Hope
patients, and members of our On Aug. 29, Trina Borello, Phillips in Social Services for
community. patient access ambassador II, assistance. She was able to
Jeannette Santoni, patient found an elderly gentleman get in touch with the patient’s
access ambassador II, was wandering in our facility. She family, who came to get him. As
working as a PBX Operator on asked him if he was okay and if it turns out, the man suffers from
Aug. 8 when she received a she could help. The gentleman dementia, and had wandered off
call from a patient who was told her he had been dropped off from his home.
having dizziness and feeling here but needed to be at Kaiser I am grateful that our team
some complications from a for an appointment. She asked will take the extra steps to
recent accident. Jeannette felt him some probing questions, ensure that our patients and
that it was important to take but something didn’t sound non-patients are safe and taken
action and called 911 to get the right with his story. Trina then care of, can remain calm under
patient some help. This isn’t the went to get additional help from pressure, and will go the extra
norm for the operators, but she Kim Hickman, patient access mile to find resolution to a very
wanted to ensure the patient was ambassador II, to see if Kim confusing situation.
10