SandeepKautish,DeepmalaSingh,ZdzislawPolkowski, AlkaMayura,MaryJeyanthi(Eds.) KnowledgeManagementandWeb3.0 De Gruyter Series on Smart Computing Applications Edited by Prasenjit Chatterjee, Dilbagh Panchal, Dragan Pamucar, Sarfaraz Hashemkhani Zolfani Volume 2 Knowledge Management and Web 3.0 Next Generation Business Models Edited by Sandeep Kautish, Deepmala Singh, Zdzislaw Polkowski, Alka Mayura, Mary Jeyanthi Editors Dr.SandeepKautish Dr.AlkaMayura LBEFCampus AMITYUniversity Opp.MaitideviTemple Sector125AmityRd Kathmandu Noida201301 Nepal India [email protected] [email protected] Asst.Prof.DeepamalaSingh Dr.MaryJeyanthi LBEFCampus FacultyofBusinessIntelligence Opp.MaitideviTemple andArtificialIntelligence Kathmandu IntituteofManagementandTechnology Nepal SH24835KmMilestone,KatolRoad [email protected] Maharashtra441502 India Dr.ZdzislawPolkowski [email protected] WroklawUniversity ofEconomicsandBusiness Komandorska118/120 53-345Wrocław Poland [email protected] ISBN978-3-11-072264-2 e-ISBN(PDF)978-3-11-072278-9 e-ISBN(EPUB)978-3-11-072293-2 ISSN2700-6239 LibraryofCongressControlNumber:2021941296 BibliographicinformationpublishedbytheDeutscheNationalbibliothek TheDeutscheNationalbibliothekliststhispublicationintheDeutscheNationalbibliografie; detailedbibliographicdataareavailableontheInternetathttp://dnb.dnb.de. ©2022WalterdeGruyterGmbH,Berlin/Boston Coverimage:monsitj/iStock/GettyImagesPlus Typesetting:IntegraSoftwareServicesPvt.Ltd. Printingandbinding:CPIbooksGmbH,Leck www.degruyter.com Contents ListofAuthors VII DeepmalaSingh,AnuragSingh,SagarKarki KnowledgeManagementandWeb3.0:IntroductiontoFutureand Challenges 1 AfreenNiyaz ImpactandRoleofKnowledgeManagementandWeb3.0inEducation Sector:AnEmpiricalStudyofUniversityofKashmir 15 VineetChouhan,ShubhamGoswami,PranavSaraswat KnowledgeManagementVis-à-VisAdoptionofMobileHealthRecord ApplicationforCOVIDPandemic 29 NavitaMahajan,SeemaGarg,OridoyeTomideHakeem DiversifiedLandscapeofKnowledgeManagement:TransformationinViewof OrganizationalSustainability 47 PradeepBedi,S.B.Goyal,JugneshKumar,Ritika IntegrationofKnowledgeManagementandWeb3.0forHumanResource Management 65 SandhyaJava,HibaMohammed,AradhanaBalodiBhardwaj,VinodKumar Shukla Education4.0andWeb3.0ApplicationsinEnhancingLearningManagement System:Post-LockdownAnalysisinCOVID-19Pandemic 85 TapashRudra,S.B.Goyal ArtificialIntelligence(AI)-AidedAlgorithmsinMedicalPracticewithSpecial EmphasisonGeneticDiseaseDiagnostics 111 PurviPujari,PriyetaPriyadarshini KnowledgeManagement:ADriverforBoostingIntellectualCapital 129 Ch.Rupa,DivyaMidhunChakkarvarthy Web-BasedKnowledgeManagementDistributedApplicationforMedical CertificatesUsingBlockchainTechnology 141 VI Contents DeepaSahaiGarg IncorporationofIndianCompaniesUsingIntegratedWebFormsasEaseof DoingBusinessInitiative:AnOverview 163 TarakeshwarGupta,AnuradhaR.Tiwari AStudyonCurrentlyPracticedEffectiveTrainingMethodsfromaKnowledge Worker’sPerspectiveinOutsourcingServicesSector 183 Index 205 List of Authors Dr.DeepmalaSingh SeemaGarg AssistantProfessor,AsiaPacificUniversity AmityUniversity,Noida,UttarPradesh,India (Kathmandu,Campus),Malaysia Email:[email protected] Email:[email protected] OridoyeTomideHakeem Dr.AnuragSingh ChiLimited,Lagos,Nigeria AssistantProfessor,SchoolofBusiness Email:[email protected] UniversityofPetroleumandEnergyStudies (UPES),Dehradun,India PradeepBedi Email:[email protected] LingayasVidyapeeth,Faridabad,India SagarKarki S.B.Goyal Student(MBA),AsiaPacificUniversity CityUniversity,PetalingJaya,Malaysia (Kathmandu,Campus),Malaysia Email:[email protected] Email:[email protected] JugneshKumar AfreenNiyaz St.AndrewsInstituteofTechnologyand ResearchScholar,InstituteofHomeScience Management,Gurgaon,India UniversityofKashmir,Hazratbal Srinagar,India Ritika Email:[email protected] St.AndrewsInstituteofTechnologyand Management,Gurgaon,India Dr.VineetChouhan AssistantProfessor,SchoolofManagement SandhyaJava SirPadampatSinghaniaUniversity,Udaipur DepartmentofHumanitiesArtsandApplied Rajasthan-India Sciences,AmityUniversity,Dubai,U.A.E Email:[email protected] Email:[email protected] Dr.ShubhamGoswami HibaMohammed AssistantProfessor,SchoolofManagement DepartmentofHumanitiesArtsandApplied SirPadampatSinghaniaUniversity,Udaipur Sciences,AmityUniversity,Dubai,U.A.E Rajasthan-India Email:[email protected] Email:[email protected] AradhanaBalodiBhardwaj Dr.PranavSaraswat DepartmentofHumanitiesArtsandApplied AssistantProfessor, Sciences,AmityUniversity,Dubai,U.A.E NirmaUniversity,Ahmedabad,Gujarat,India Email:[email protected] Email:[email protected] VinodKumarShukla NavitaMahajan DepartmentofEngineering AmityUniversity,Noida,UttarPradesh,India andArchitecture,AmityUniversity Email:[email protected] Dubai,U.A.E. Email:[email protected] https://doi.org/10.1515/9783110722789-203 VIII ListofAuthors TapashRudra DivyaMidhunChakkarvarthy CityUniversity,Malaysia DepartmentofComputerScienceand Email:[email protected] Multimedia,LincolnUniversityCollege Malaysia Dr.PurviPujari Email:[email protected] InstituteofManagementStudiesand Research,BharatiVidyapeeth DeepaSahaiGarg Email:[email protected] AssistantProfessor,CollegeofVocational Studies,UniversityofDelhi,Delhi,India Prof.PriyetaPriyadarshini InstituteofManagementStudiesand TarakeshwarGupta Research,BharatiVidyapeeth VisitingFacultyandResearchScholar,School Email:[email protected] ofManagement,GDGoenkaUniversity Sohna,Haryana,India Ch.Rupa DepartmentofComputerScienceand Dr.AnuradhaR.Tiwari Engineering,LincolnUniversityCollege AssociateProfessor,EconomicsDepartment Malaysia SchoolofHumanitiesandSocialSciences Email:[email protected] GDGoenkaUniversity,Sohna,Haryana,India DeepmalaSingh,AnuragSingh,SagarKarki Knowledge Management and Web 3.0: Introduction to Future and Challenges Abstract:Today,itisunderstoodthatmoredataisstreamingintoorganizationsfrom moresourcesthaneverbefore.Butonlycollectingandstoringthedataisnotenough foreveryorganization,itisimportanttoputtheminusableformsothattheymayget easilyaccessiblewhenevertheyareneeded.Thisoverburdenofinformationproduced newtechnologiesinmanyforms.Inthesenewtechnologiesknowledgemanagement andWeb3.0arealsousedasatoolforthebetteruseofthedataintheproductivityof the organization. This chapter will discuss that how integration of new emerging technology,thatis,Web3.0inknowledgemanagementcanimpacttheworkingofan organizationalongwiththatthechapteralsoexplainstheevolutionandoverviewof knowledgemanagementandWeb3.0,thefuture,challenges,andthesignificanceof thesame. Keywords: Knowledge Management, Knowledge Sharing, Knowledge Stockpiling, KnowledgeTransfer,Web1.0,Web2.0,Web3.0 1 Introduction to knowledge management Withthe speedy growthof Internet, knowledgehas been increasingrampantly year byyear.By2004approximatelyevery18monthstheknowledgewasdoubling(Amer- icanSocietyofTrainingandDocumentation(ASTD)),withtheadventofWeb. TheconvenienceandapproachabilityofInternetandthepopularityofcomputer haveproducedamajorchangeinthepassionandwayofusingtheinformation,the popularizationofusingcomputerhasgivenamassivetransformationfromtraditional webpagesWeb1.0toanewemerginginternetmodel,whichisbasedonamplecon- tentandcollaborationknownasWeb3.0.Organizingthegatheredknowledgeonthe internetbyknowingthelanguageofmachinesandhumanswithoutthehelpofsearch enginesand therecoveryofinformationarethemainfeaturesof Web 2.0.Todaywe areintheeraofinformationsocietywhichisnotonlyinformationbasedbutthereare ampleopportunitiesofproducinganddiffusingnewknowledge.Sincetoachievesuc- cessforeveryenterpriseknowledgeisacorefactorintoday’shighlycompetitivecom- mercial environmental and that is why designing the knowledge management (KM) adjustedwiththeevolutiontrendofinternetisoneoftheimportanttopicsforalltype ofenterprises. Todayeveryenterpriseeitherbigorsmallhasbeenoverburdenedwithinforma- tion’s by which it has become difficult to separate the useful information from the https://doi.org/10.1515/9783110722789-001 2 DeepmalaSingh,AnuragSingh,SagarKarki bulkofgiveninformation.Theimportantistosharebetterandrelevantinformation ratherthancollectingandsharingmoreinformation.ManyliteraturesshowthatKM 3.0withthehelpofWeb3.0willbeavaluabletoolinusingknowledgeratherthan gatheringandcollectingtheinformation[16]. ManyresearcheshavebeenconductedregardingtheuseofKMandWeb3.0in variousfields,thisarticleaimstodiscusshowthecombinationofKMandWeb3.0 influence and give an effective construction of HRM 2.0. This chapter will discuss thathowintegrationofnewemergingtechnology,thatis,Web3.0inKMcanimpact theworkingofanorganization. KM is an interesting issue in business networks. Even though the term “knowl- edge management” may recommend a somewhat straightforward definition, there arealotofsuppositionsonwhatpreciselyitisandhowitoughttobeutilized.Not- withstanding,becauseoftheconsistentlyexpandingspeedofbusinessadvancement, theassignmentofsuccessfulandseriousexecutivesofassociationsgetsfundamental, and KM, whenever comprehended and actualized appropriately, might be a helpful apparatusforbusinesschangejustasthewaytocompetitiveadvantage. Davenport and Prusak [8] see knowledge as a developing blend of outlined in- sight,values,relevantdata,andmasterunderstandingthatgivesastructuretoassess- ingandconsolidatingnewencountersanddata.Theyfoundthatinassociations,the informationregularlygetsimplantedinarchivesorvaultsandauthoritativeschedules, cycles,practices,andstandards.Theyadditionallyexpressthatwiththeendgoalfor informationtohaveesteem,itshouldincorporatethehumanincreasesofsetting,ex- perience,andunderstanding.Nonaka[22]growsthisviewbyexpressingthatinforma- tionistiedinwithimportanceinthesensethatitissettingexplicit.Thissuggeststhat clients of knowledge should comprehend and have experience with the unique cir- cumstance,orencompassingconditionsandimpacts,inwhichtheinformationiscre- ated and utilized withthe end goal for it to have significance to them. Thislikewise infersthatalltogetherforaninformationvaulttobehelpful,itlikewiseshouldstore thesettingwheretheknowledgewasproduced.Thatknowledgeissettingexplicitand contendsagainstthethoughtthatknowledgecanbeappliedallaround;notwithstand- ing,itdoesnotcontendagainsttheideaofhierarchicalinformation[6].Thispartbe- lieveshierarchicalinformationtobeavitalsegmentofwhatauthoritativeindividuals recall and use, implying that knowledge is noteworthy. KM is the cognizant cycle of characterizing, organizing, holding, and sharing the information and experience of representativesinsideanorganization[5]characterizesinformationastakingfivepar- ticular structures: encapsulated, inserted, embrained, encultured, and encoded. He characterizestypifiedknowledgeasknowledgethatisacquiredthroughpreparingof the body to play out an undertaking [17] characterized KM as the act of specifically applyinginformationfrompastencountersofdynamictocurrentandfuturedynamic exerciseswiththeexpressmotivationbehindimprovingtheassociation’sviability. Withadvancesincomputing,theadventoftheinternetandmorespecificallythe Web,KMtoolshavedeveloped.Itisnolongerjustamatterofprocessingdocuments,