“ALEKSANDËR MOISIU” UNIVERSITY DURRËS, ALBANIA FACULTY OF BUSINESS Journal of Studies in Economics and Society Vol 2. No 2. 2010 Journal of Studies in Economics and Society 1 © Copyright “Aleksander Moisiu” University [www.uamd.edu.al] All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of the “Aleksander Moisiu” University. CIP “Aleksander Moisiu” University/Faculty of Business ‘JOURNAL OF STUDIES ON ECONOMICS AND SOCIETY’ The Working Papers should not be reported as representing the views of the UAMD. The views expressed in these Working Papers are those of the author(s) and do not necessarily represent those of the UAMD or UAMD policy. Working Papers describe research in progress by the author(s) and they are accountable to elicit comments and to further debate. Editorial Board ISSN 2078-1725 This book is published with the support of ABC Fund Besa Fund Published by “Aleksandër Moisiu” University/ Faculty of Business Rruga e Currilave, No. 1, Durrës, Albania 2 Vol 2. No 1. 2010 Presidency and Board of MeMBers Prof.dr.agim Kukeli, Phd, President Rector of “Aleksandër Moisiu” University, Durrës, Albania Prof. dr.Bardhyl ceku, Vice president Dean of Faculty of Economics and Administration, “Aleksandër Moisiu” University, Durrës, Albania Prof.dr.esmeralda Uruçi, Member “Aleksandër Moisiu” University, Durrës, Albania Prof.assoc.dr.Mit’hat Mema, Member “Aleksandër Moisiu” University, Durrës, Albania Prof.dr. salvatore Messina, Member Rector of European University of Tourism, Tirana, Albania Prof. Michel Bonneau, Member University of Angers, France Prof. L.s.fan, Member University, Fort Collins, Colorado State, USA Prof. francesco scalera, Member University of Bari, Italy editorial Board Dr. Arif Murrja Doc. Ilir Hoti Blerim Kola, MMK Viorela Polena Journal of Studies in Economics and Society 3 4 Vol 2. No 1. 2010 conTenTs 7. The impact of tourism sector in the economy of albania. -Prof.Dr. Esmeralda URUÇI. PhD. Albana BORIÇI (BEGANI) 25. a review of relationship between electronic customer relationship management and information technology. - Fatbardha LUGA, Özcan ASİLKAN, Arinela ANAMALI. 39. is albania attractive for german tourists? are german tourists attractive for albania? - Olta NEXHIPI MSc., carsten BERG MSc. 52. environmental impact on tourists influxes and sustainable tourism caused by naval means and vehicles. The case of durrës, albania. - Brunilda LIcAJ, MBA. Leida MATJA, Ervin MyFTARAJ 66. Gis technique for tourism activities. -Dr. Bederiana SHyTI, Aurela BIÇAKU 76. strategic orientation based on business ecosystems. - Jolta KACANI 88. The impact of air pollution in illnesses, mortality and hospital admissions throughout years in albania - Prof. As. Dr. Pirro PRIFTI, Msc. Laura GJyLI, Dr. Endrit SINA. 113. on the reduction of environmental pollution caused by gases automobile emissions. - Assoc. Prof. Dr. Asllan HAJDERI. 125. environmental impacts of a brewery. - Msc. Ariola DEVOLLI, Dr. Enkeleda KAÇORRI. 137. Water rersources issue in the face of climate changes. - Miriam NDINI. 146. conditionality, is it the right tool for the eU integration and regional cooperation in albania? - Grida DUMA, PhD. 179. The fragmented information system in the harbor district of durrës; analyses, risks and challenges of e-bussiness in the new era of global economy. - Eng. Alma STANA. Journal of Studies in Economics and Society 5 179. e-commerce in albania – legal and economic perspective. - Ersida TELITI, LL. M. Nertil BËRDUFI. ylber TROcI 197. The e-government and e-economy reform is it functioning in albania? - Ergis SEFA. 213. regional development: an opportunity or a challenge for the albania joins the eU. -Dr. Nevila (SOKOLI) XHINDI. 225. insolvency procedures in relation to other states (cross - border insolvency according to albanian legislation). -Dr. Nada DOLLANI, LlM. Asim VOKSHI. 238. developments tax legislation and changes of small business in the municipalities of shkodra and Lezha. -Dr. Ilir BERHANI, LlM.Idlir DUHANXHI, Genc BERHANI. 252. albania- challenges of regional and european integration. - Msc. Alma ZISI, Msc. Bitila SHOSHA, Msc. Armela ANAMALI. 270. The albanian public universities and their “marketing” policies in the context of private universities creation in the country. - Ph. D Lindita GJATA, Prof.As.Dr. Fatos GJATA. 278. nas 15 - Microentity accounting standard in albania. -Elira HOXHA, Msc. Lirola KËRI, Msc. Prof. Dr.Jorgji BOLLANO, 289. Problems of financial activity and their analysis in our economic units. - Dr. Fatbardha MOLLA (Beqiri) Fatbardha ÇAUSHI M.A. 300. service quality and customer satisfaction in banking the case of albania. - Artiola AGALLIU, MSc., Lindita VARESI, MSc. 313. Problems and challenges to develop PPP programmes. - Dr. Ali TURHANI. 332. The human resource information systems in public and private sectors in albania. -Assoc Prof. Dr. Mimoza KASIMATI, PhD Elton ZHULEKU, MBA 346. fair value considerations during the current financial crisis. -MA. Ulpian HOTI, Emi HOXHOLLI, Ilda KADRIMI 6 Vol 2. No 1. 2010 The impact of Tourism sector in the economy of albania Prof.PhD. Esmeralda URUÇI1 Lecteurer, University “Aleksander Moisiu”, Faculty of Economy and Administration, Durrës, Albania Tel: 00355 42253 244 E-mail address: [email protected] PhD. Albana BORIÇI (BEGANI)2 Lecteurer, University “Luigj Gurakuqi”, Faculty of Economy, Shkodër, Shqipëri Tel: 003552250050; Fax: 003552243747 E-mail address: [email protected] abstract Nowadays, tourism represents a natural social phenomenon, which involves people, societies and economies of both industrialized and developing countries, but still remaining not completely understood. People who travel for leisure or 1 Prof. Dr. Esmeralda Uruçi has finished her postgraduate qualification at the University of Padova, Italy and a wide spectrum of scientific research at the University of Padua, Perugia and Bologna in Italy; University TEI of Piraeus, Greece; University of Ljubljana, Slovenia; University of Nebraska, USA; Academy of Science of Bulgaria, etc. Mrs. Uruçi holds the title Professor since 2004 and has been the Dean of the Faculty of Economics at the University of Shkodra “Luigj Gurakuqi” and the Minister of Culture, Youth and Sports of Albania, Director of Public Relations Department of Bank of Albania. She is a continual lecturer at University “Nostra Signora del Buon Consiglio”. Actually she is Deputy Dean of Faculty of Business at “Aleksandër Moisiu’ University in Durrës. 2 Dr. Albana Boriçi (Begani) has a Bachelor diploma from Faculty of Economy, University “Luigj Gurakuqi”, Shkoder [1999] and earned the MBA degree at the Southern Illinois University, Carbondale, USA on 2002. Mrs. Boriçi has participated in research and qualifi- cation programs in the field of economic development and business administration at inter- national level by including Italy (University of Bologna), Germany (University of Applied Sciences of Eberswlade in Germany, and University of Applied Sciences Braunschweig/ Wolfenbuttel), Austria (University of Graz and Vienna), etc. Journal of Studies in Economics and Society 7 for business purposes are now a daily reality. Tourism is also considered to be an important contributor for the development of many countries. In fact, taking into account the large number of tourism activities and of people participating in these activities, as well as their extent around the globe, it can be viewed as one of the largest world industries. Travel and tourism is likely to figure in all aspects of GDP. First, most expenditure by tourists would be regarded as consumption spending (C), if it is for domestic tourism or for the home-provided elements of an international trip. Second, expenditures by businesses on buildings, plant, equipment and so on, to provide tourism services, is part of investment (I), together with similar government expenditures, especially on infrastructure. Third, when a country sells its transportation or tourism services to international tourists from elsewhere, this is obviously considered export (Ex) activity for this country, while the contrary occurs when its residents buy transportation or tourism services provided by other countries. The later becomes part this country’s imports. The purpose of this paper is to evidence the effects of tourism in the economic progress of countries, both theoretically and practically. At first it provides a comprehensive analysis of factors affecting tourism contribution to GDP, such as the stock of a country’s resources, the state of technological knowledge, the social and political stability and this country’s population attitudes and habits. Arguments from various researchers in the field of economics of tourism are provided to support the role of these factors. Second, the paper aims to evidence how recent developments in the tourism sector have affected the economy of Albania. Based on data provided by the National Tourism Agency as well as the Bank of Albania this paper offers an overview on the number of tourists visiting Albania in the recent years, on their origin and on the amount of revenues they have supplied our economy. Of particular interest is the use of the Tourism Satellite Account (TSA) data to compare the contribution of tourism industry and economy on the level of GDP and employment between Albania and other Western Balkans countries for the last two years. The Tourism Satellite Account (TSA) is a conceptual framework proposed first in the year 2000 by the World Tourism Organization (UNWTO). It has constantly been used by the World Travel and Tourism Council (WTTC), the biggest global private tourism organization, to evaluate the impact of tourism on the economy of a country, a region 8 Vol 2. No 1. 2010 or on the world economy, for the benefit of travel and tourism decision makers, operating both in the private and the public sector. Consequently, by processing and presenting on this paper comparative TSA data for Albania and other Western Balkans countries, we believe to draw the attention of both Albanian tourism businesses and government authorities on the great economic potential of this sector. Key words: tourism sector, social phenomenon, industrie. 1. INTRODUCTION Tourism is neither a phenomenon nor a simple set of industries. It is a human activity, which encompasses human behaviour, use of resources, and interaction with other people, economies and environments.3 In many economies, the travel and tourism sector has for some time been recognised as a major area of activity which both draw upon the resources of those economies and affect their nature and development. Additionally, governments have increasingly considered it appropriate to use tourism as a subject or agent of macroeconomic policies. Tourism often has a high involvement in policies related to employment levels or the balance of payments, whose significance in modern macroeconomic management is high. Travel and tourism is likely to figure in all aspects of GDP. First, most expenditure by tourists would be regarded as consumption spending (C), if it is for domestic tourism or for the home-provided elements of an international trip. Second, expenditures by businesses on buildings, plant, equipment and so on, to provide tourism services, are part of the GDP investment (I) component, together with similar government expenditures, especially on infrastructure. Third, when a country sells its transportation or tourism services to international tourists from elsewhere, this is obviously considered export (Ex) activity for this country, while the contrary occurs when its residents buy transportation or tourism services provided by other countries. The later becomes part this country’s imports. 3 Bull A., (1995) The economics of travel and tourism, Addison Wesley Longman Australia Pty Lad., pp.1. Journal of Studies in Economics and Society 9 2. FACTORS AFFECTING TOURISM’S CONTRIBUTION TO GDP Variations in tourism’s roles and contributions to national economies in different countries are caused by a number of factors. Some of these are demand-side factors (that is, the importance of tourism is partly determined by strength of domestic and inbound demand for local tourism), but the ability of a tourism sector to expand within an economy to satisfy these demands and create more depends more frequently on supply-side factors. Tourism in this respect is no different from any sector. It is possible to identify five major factors which determine tourism’s role in GDP. In each case it is likely to be the nature of these factors within the tourism sector relative to other economic sectors-or the ‘average’ situation within an economy, rather than their absolute values, which are determinants.4 2.1 The stock of resources Economic activity depends first and foremost on the stock of resources available to use as factors of production. In traditional economic terms, these include the resources of land, labour, capital and enterprise. But, travel and tourism make some special calls on particular resources concerned with land and its attributes, and the uniqueness or simple possession of these attributes can ultimately dictate whether or not an economy is likely to be able to support a tourism sector. The role and activities of modern tourism, however, demand far more than just land attributes. Most tourism activities involve some elements of service, which require a competent and willing labour force. Whilst many jobs in the industry may not require a very high level of traditional skills or qualifications, the presence or absence of a pool of labour with a positive attitude towards tourism and tourists is of vital importance.5 Equally, an economy’s willingness and ability to supply the capital investment required for a tourism industry, in the shape of infrastructure, hotels, transportation and so on, will influence the size to which that industry can grow. 4 Bull A., (1995) The economics of travel and tourism, Addison Wesley Longman Australia Pty Lad., pp.125. 5 De Kadt, E.(1975) Tourism- Passport to Development. Oxford University Press, New York. 10 Vol 2. No 1. 2010
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