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Preview Journal of Interactive Marketing 1996 - 1998: Vol 10-12 Index

JOURNAL OF INTERACTIVE MARKETING Cumulative Indexes to Volumes Ten through Twelve 1996-1998 JOURNAL OF INTERACTIVE MARKETING EDITORS PUBLICATIONS MANAGER PRESIDENT CHAIRMAN John Deighton John Murray Richard L. Montesi John D. Yeck Harvard University Northwestern University Direct Marketing Direct Marketing Rashi Glazer MANAGING EDITOR Educational Foundation, Inc Educational Foundation, Inc University of California, Berkeley Kristine Batey Northwestern University EDITORIAL REVIEW BOARD Syed H. Akhter Ruby R. Dholakia Jayashree Mahajan Ratti Ratneshwar Marquette University University of Rhode Island University of Florida University of Connecticut Linda F. Alwitt Roger Dickinson Vijay Mahajan Mary Lou Roberts DePaul University University of Texas— University of Texas at Austin University of Arlington Massachusetts—Boston Raj Arora John M. McCann University of Missouri— F. Robert Dwyer Duke University David Schmittlein Kansas City University of Cincinnati University of Pennsylvania Denny E. McCorkle Patrick Barwise Sunil Gupta University of Northern Hirotaka Takeuchi London Business School University of Michigan Colorado Hitotsubashi University Rajeev Batra Behram Hansotia University of Michigan InfoWorks Andrew A. Mitchell Martin T. Topol University of Toronto Pace University Neil Beckwith Stephen J. Hoch University of Notre Dame University of Pennsylvania George P. Moschis Alladi Venkatesh Georgia State University University of California at Paul D. Berger Donna L. Hoffman Irvine Boston University Vanderbilt University Thomas P. Novak Vanderbilt University Barton A. Weitz Leonard L. Berry Dawn M. lacobucci University of Florida Texas A&M University Northwestern University Peter Palij University of South Carolina Jerry Wind Thomas Bertsch Eric Johnson University of Pennsylvania James Madison University University of Pennsylvania James W. Peltier Robert C. Blattberg Rajeev Kohli University of Wisconsin— Russell S. Winer Northwestern University Columbia University Whitewater University of California at Berkeley Paul N. Bloom Philip Kotler Lydia Price _ University of North Carolina Northwestern University Hong Kong University Dominique Xardel Ecole Supérieure des Sciences Anand Bodapati Jay Magidson Arvind Rangaswamy Economiques et Northwestern University Statistical Innovations, Inc Pennsylvania State University Commerciales Raymond R. Burke INdiana University ABSTRACTS EDITOR Nancy J. Church, Plattsburgh State University of New York The Journal of interactive Marketing (ISSN |094-9968) is published sustained in transit and where reserve stock permits. Please allow four weeks for quarterly by John Wiley & Sons, Inc., 605 Third Ave., New York, NY 10158 processing a change of address. For subscription inquiries, please call (212) Copyright © 1998 John Wiley & Sons, Inc. and the Direct Marketing Educa- 850-6645; E-mail: [email protected] tional Foundation. All rights reserved. No part of this publication may be Claims for undelivered copies will be accepted only after the following issue reproduced in any form or by any means, except as permitted under section has been received. Please enclose a copy of the mailing label or cite your 107 or 108 of the 1976 United States Copyright Act, without either the prior subscriber reference number in order to expedite handling. Missing copies written permission of the publisher, or authorization through the Copyright will be supplied when losses have been sustained in transit and where Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (508) 744- reserve stock permits 3350, fax (508) 745-9379. Periodicals postage paid at New York, NY, and at Postmaster: Send address changes to Journal of Interactive Marketing, additional mailing offices Caroline Rothaug, Director, Subscription Fulfillment and Distribution, Sub- The code and copyright notice appearing on the first page of an item in the scription Dept., John Wiley & Sons, Inc., 605 Third Ave., New York, NY journal indicates the copyright holder's consent that copies may be made for 10158; (212) 850-6645. personal or internal use of specific clients, on the condition that the copier pay Advertising: Inquiries concerning advertising should be forwarded to for copying beyond that permitted by Sections 107 and 108 of the U.S. Copy- Advertising Sales Manager, John Wiley & Sons, Inc,, 605 Third Ave., New right Law. The per-copy fee is to be paid through the Copyright Clearance York, NY 10158; (212) 850-8832. Advertising Sales, European Contacts: Bob Center, Inc. This consent does not extend to other kinds of copying, such as Kern or Nicky Douglas, John Wiley & Sons, Ltd., Baffins Lane, Chichester, copying for general distribution, for advertising, or promotional purposes, for West Sussex, POI9 1UD, England. Tel: 44 1243 770 350/367; Fax: 44 1243 creating new collective works, or for resale. Such permission requests and other 770 432; e-mail: [email protected] permission inquiries should be addressed to the Permissions Dept Manuscripts: Manuscripts should be submitted to the managing editor: Subscription price (Volume !2, 1998): $440.00 in US, $480.00 in Canada Kristine Batey, Medill School of Journalism, Northwestern University, 1908 and Mexico, $510.00 outside North America. All subscriptions outside US will be Sheridan Rd., Evanston, IL 60208. Tel: 847-491-7228. All other correspon- sent by air. Personal rate: $140.00 in US, $164.00 outside North America dence should be addressed to Publisher, Professional, Reference, and Trade Subscriptions at the personal rate are available only to individuals. Payment must Group, John Wiley & Sons, Inc., 605 Third Ave., New York, NY 10158 be made in US dollars drawn on a US bank. Claims for undelivered copies will Reprints: Reprint sales and inquiries should be directed to the customer be accepted only after the following issue has been received. Please enclose a service department, John Wiley & Sons, Inc., 605 Third Ave., New York, NY copy of the mailing label. Missing copies will be supplied when losses have been 10158. Tel: 212-850-8776 Editorial and Production: John Porter © This paper meets the requirements of ANSI/NISO Z39.48-1992 (Permanence of Paper). Cumulative Author Index to Volumes Ten through Twelve of Journal of Direct Marketing and Journal of Interactive Marketing A Blattberg, Robert C. ¢ Database Marketing: Past, Present, and Agrawal, Deepak Future, 11:4 e Re-engineering the Direct Marketing Or- ganization Structure: A Business Process Burnett, John J. View, 11:2 ¢ Direct Marketing Usage by Older Men: Chronological Age Versus Retirement, 10:2 Ainslie, Andrew ¢ Unibank and the Analysis of the Excur- Burns, Michael sioncard Customer Database: A Practical e Your Life on Hold: The Effect of Tele- Application of Statistical Techniques in phone Waiting Time on Customer Percep- Database Marketing, 12:3 tion, 11:3 Akhter, Syed H. Buttery, E.A. @ Guest Editorial, 12:4 e International Direct Marketing: Export ¢ Relationship Marketing in Three Dimen- sions, 12:4 Value Chain, Transaction Cost, and the Triad, 10:2 e The Guest Editor’s Comments, 10:1 Cc B Campbell, Alexandra J. ¢ Relationship Marketing in Consumer Baker, Joanna R. Markets: A Comparison of Managerial and e Procedures to Improve the House List Consumer Attitudes about Information Segment Tests, 10:2 Privacy, 11:3 Baker, M.]J. Comer, James M. ¢ Relationship Marketing in Three Dimen- ¢ Information Technology: Retail Users sions, 12:4 Versus Nonusers, 12:2 Beckman, James Copp, Vincent F. e Consumer Attitudes toward Privacy and ¢ Reinventing Direct Marketing, 11:4 Direct Marketing in Argentina, 10:1 Bell, David E. Cornwell, T. Bettina e Case Study: Bronner Slosberg Hum- e An Internet Culture?: Implications for phrey, 12:3 Marketing, 12:4 Beil, Marie ® Case Study: Dell Online, 12:4 Danaher, Peter J. Ben-Or, Pinchas ¢ Information Overload, Decreasing Mar- e A Comparison of Media Factors that In- ginal Responsiveness, and the Estimation fluence the Effectiveness of Direct Re- of Nonmonotonic Relationships in Direct sponse Television Advertising, 11:2 Marketing, 10:2 Davis, John Berger, Paul D. e¢ Using Attitudinal and Descriptive Data- e Different Message-Framing for Different base Information to Understand Interac- Direct Response Marketing Goals: Choice tive Buyer-Seller Relationships, 12:3 Versus Attitude Formation, 12:2 e Understanding the Antecedents to De- e Customer Lifetime Value: Marketing faulting on Direct Response Financial Ob- Models and Applications, 12:1 ligations, 11:1 e The Effect of Direct Mail Framing Strate- e Predicting Payment and Nonpayment of gies and Segmentation Variables on Uni- Direct Mail Obiigations: Profiling Good versity Fundraising Performance, 11:1 and Bad Credit Risks, 10:2 JOURNAL OF INTERACTIVE MARKETING * VOLUME 12 / NUMBER 4 / AUTUMN 1998 JOURNAL OF INTERACTIVE MARKETING Davis, Judy Foster @ Property Rights to Consumer Informa- tion: A Proposed Policy Framework for Fain, Deborah Direct Marketing 11:3 e Technology vs. Consumer Behavior: The ¢ The Perceived Value of Direct Mail Ad- Battle for the Financial Services Customer, vertising in Small Retail Firms: Threat to 33 Local Newspapers?, 10:4 Feinberg, Richard A. Day, George S. ¢ Using Information Overload or Decreas- ¢ Commentary: Organizing for Interactiv- ing Marginal Responsiveness to Determine ity, 12:1 “How Many Catalogs Are Too Many?”: It Really Makes a Difference—Reply to Gan- zach and Or, 10:2 Deighton, John e Editorial: The Right to Be Let Alone, Fletcher Keith 12:2 e The Role of Organizational Factors in e From the Editors, 12:1 the Adoption and Sophistication of Data- e From the Editors, 11:4 base Marketing in the UK Financial Ser- e From the Editors, 11:3 vices Industry, 10:1 Desai, Caroline Fournier, Christophe ¢ The Role of Organizational Factors in ¢ The Salesperson’s Role Clarity and Task the Adoption and Sophistication of Data- Clarity in Direct Marketing: Impact of Per- base Marketing in the UK Financial Ser- sonal and Organizational Variables, 10:3 vices Industry, 10:1 Funk, Gerald M. Desmet, Pierre e Insights on “Selecting, Evaluating, and ¢ Challenges and Pitfalls for Direct Mail Updating Prospects in Direct Mail Market- across Borders: The European Example, ing,” by Vithala Rao and Joel Steckel, 11:3 10:3 G Dwyer, F. Robert ¢ Customer Lifetime Valuation to Support Ganzach, Yoav Marketing Decision Making, 11:4 ¢ Information Overload, Decreasing Mar- ginal Responsiveness, and the Estimation of Nonmonotonic Relationships in Direct Marketing, 10:2 Eastlick, Mary Ann Gehrt, Kenneth C. e The Influence of Store Attitudes and e A Shopping Orientation Segmentation Other Nonstore Shopping Patterns on Pa- of French Consumers: Implications for tronage of Television Shopping Programs, Catalog Marketing, 12:4 12:3 e The Convenience of Catalog Shopping: e Using Information Overload or Decreas- Is There More to It than Time?, 10:4 ing Marginal Responsiveness to Determine “How Many Catalogs Are Too Many?”:I t Gengler, Charles E. Really Makes a Difference—Reply to Gan- ¢ Using Customer Satisfaction Research zach and Or, 10:2 for Relationship Marketing: A Direct Mar- keting Approach, 11:4 Ehrman, Chaim M. e Using Customer Satisfaction Research ¢ Insights on “Selecting, Evaluating, and for Relationship Marketing: A Direct Mar- Updating Prospects in Direct Mail Market- keting Approach, 11:1 ing,” by Vithala Rao and Joel Steckel, 11:3 Glazer, Rashi Elliot, Michael T. ¢ From the Editors: The Illusion of Privacy e An Analysis of Information Content in and Competition for Attention, 12:3 Infomercial Programs, 10:2 @ From the Editors, 12:1 JOURNAL OF INTERACTIVE MARKETING VOLUME 12 / NUMBER 4 / AUTUMN 1998 Cumulative Author Index to Volumes Ten through Twelve @ From the Editors, 11: ® From the Editors, 11:: Johnson, Lester W. Green, Benjamin J. e An Exploratory Investigation of the Ethi- e A Comparison of Media Factors that In- cal Values of American and Australian Consumers: Direct Marketing Implications, fluence the Effectiveness of Direct Re- sponse Television Advertising, 11:2 10:4 Grewal, Rajdeep ¢ International Direct Marketing on the Internet: Do Internet Users Form a Global Kamal, Raj Segment?, 10:1 ® Re-engineering the Direct Marketing Or- ganization Structure: A Business Process View, 11:2 Kobs, Jim Haeckel, Stephan H. @ From the Practitioners: Consensual Data- e About the Nature and Future of Interac- bases—Now or Later?, 10:4 tive Marketing, 12:1 Hanson, Ward ¢ The Original WWW: Web Lessons from the Early Days of Radio, 12:3 Lawson, Diana A. e The Convenience of Catalog Shopping: Is There More to It than Time?, 10:4 Hansotia, Behram J. e Analytical Challenges in Customer Acqui- Leavitt, Donald M. sition, 11:2 ¢ Case Study: Bronner Slosberg Hum- phrey, 12:3 Haughton, Dominique e Direct Marketing Modeling with CART Levin, Nissan and CHAID, 11:4 ® Continuous Predictive Modeling—A Comparative Analysis, 12:2 e Issues and Problems in Applying Neural Hess, James D. Computing to Target Marketing, 11:4 e Modeling Merchandise Returns in Direct e Applying Neural Computing to Target Marketing, 11:2 Marketing, 11:4 e Price Discrimination in Third Class Hoekstra, Janny C. Postal Rates in the Database Marketing e Using “Opt Out” Reply Cards in Direct Industry: The Single-User Case, 11:2 Mail: Optimal Design, Target Selection, e Applying Neural Computing to Target and Profit Implications, 10:3 Marketing, 11:1 e Calculating the Regression-to-the-Mean Effect: A Comparative Analysis, 10:4 Holmes, Terrence L. e Segmentation Analysis with Managerial ¢ Information Technology: Retail Users Judgment, 10:3 Versus Nonusers, 12:2 e An Analysis of Information Content in Infomercial Programs, 10:2 Liu, Mengmeng e The Influence of Store Attitudes and Iacobucci, Dawn Other Nonstore Shopping Patterns on Pa- e Interactive Marketing and the Meganet: tronage of Television Shopping Programs, Networks of Networks, 12:1 IB es JOURNAL OF INTERACTIVE MARKETING VOLUME 12 / NUMBER 4 / AUTUMN 1998 JOURNAL OF INTERACTIVE MARKETING Lockard, Pamela Oo e An Analysis of Information Content in Infomercial Programs, 10:2 Ostillio, Maria Carmela ¢ Marketplace: The Evolution of Direct Marketing in Italy, 10:1 M Oulabi, Samer Martin, Warren C. e Direct Marketing Modeling with CART e Fundraising vs. Contributor Prospecting and CHAID, 11:4 Tradeoffs in Direct Mail Response Rate Management: A Linear Programming Anal- ysis, 10:4 Mayhew, Glenn E. Parsons, Andrew ® Modeling Merchandise Returns in Direct ¢ Organizing Today for the Digital Market- Marketing, 11:2 ing of Tomorrow, 12:1 Maynard, Michael L. Peltier, James W. ¢ A Comparative Analysis of Japanese and e Using Attitudinal and Descriptive Data- U.S. Attitudes toward Direct Marketing, 10:1 base Information to Understand Interac- tive Buyer-Seller Relationships, 12:3 McCorkle, Denny E. e The Use of Need-Based Segmentation e Teaching Direct Marketing and Compet- for Developing Segment-Specific Direct ing for the Collegiate Echo Award, 11:1 Marketing Strategies, 11:4 e Understanding the Antecedents to De- Mehta, Raj faulting on Direct Response Financial Ob- e Information Technology: Retail Users ligations, 11:1 Versus Nonusers, 12:2 e¢ Predicting Payment and Nonpayment of e International Direct Marketing on the Direct Mail Obligations: Profiling Good Internet: Do Internet Users Form a Global and Bad Credit Risks, 10:2 Segment?, 10:1 Petrison, Lisa A. Milne, George R. e Database Marketing: Past, Present, and ¢ Consumer Attitudes toward Privacy and Future, 11:4 Direct Marketing in Argentina, 10:1 Petty, Ross D. Myers, George C. e Interactive Marketing and the Law: The e Fundraising vs. Contributor Prospecting Future Rise of Unfairness, 12:3 Tradeoffs in Direct Mail Response Rate Management: A Linear Programming Anal- Pfeifer, Phillip E. ysis, 10:4 e The Economic Selection of Sample Sizes for List Testing, 12:3 e On Using the Beta-Logistic Model to Up- date Response Probabilities Given Nonre- Nasr, Nada I. sponse, 12:2 ¢ Customer Lifetime Value: Marketing Models and Applications, 12:1 Phelps, Joseph @ Direct Marketing and the Use of Individ- Nicovich, Stef ual-Level Consumer Information: Deter- e An Internet Culture?: Implications for mining How and When “Privacy” Matters, Marketing, 12:4 11:4 : Nowak, Glen J. Pitt, Leyland ¢ Direct Marketing and the Use of Individ- ~ @ Unibank and the Analysis of the Excur- ual-Level Consumer Information: Deter- sioncard Customer Database: A Practical mining How and When “Privacy” Matters, Application of Statistical Techniques in 11:4 Database Marketing, 12:3 JOURNAL OF INTERACTIVE MARKETING + VOLUME 12 / NUMBER 4 / AUTUMN 1998 Cumulative Author Index to Volumes Ten through Twelve Popkowski Leszczyc, Peter T.L. e Understanding the Antecedents to De- e Using Customer Satisfaction Research faulting on Direct Response Financial Ob- for Relationship Marketing: A Direct Mar- ligations, 11:1 keting Approach, 11:4 ¢ Predicting Payment and Nonpayment of @ Using Customer Satisfaction Research Direct Mail Obligations: Profiling Good for Relationship Marketing: A Direct Mar- and Bad Credit Risks, 10:2 keting Approach, 11:1 Schijns, Jos M.C. Posch, Jr., Robert J. e Segment Selection by Relationship e From the Practitioners: Is Everyone on Strength, 10:3 Earth of Equal Celebrity Status?, 10:3 Schroder, Gaby J. R e Segment Selection by Relationship Strength, 10:3 Rangan, V. Kasturi @ Case Study: Dell Online, 12:4 Schulz, Don E. e From the Editor: The Need to Link, Rawwas, Mohammed Y.A. Lock, and Learn, 11:1 e An Exploratory Investigation of the Ethi- e From the Editor: Guiding Direct Market- cal Values of American and Australian ing into the Mainstream, 10:4 Consumers: Direct Marketing Implications, e From the Editor: Expanding the Reach 10:4 or Spreading the Net, 10:3 e From the Editor: Enough Already on Reynolds, Jonathon Test Rollouts and Regression to the Mean, e Direct Marketing in UK Retailing: Rheto- 10:2 ric and Reality, 10:1 e From the Editor: Setting a Research Agenda for International Direct Marketing, Richter-Buttery, E.M. 10:1 ¢ Relationship Marketing in Three Dimen- sions, 12:4 Shepard, David e From the Practitioner: Direct Marketing, Roberts, Mary Lou Round Three, 11:3 e Expanding the Role of the Direct Mar- keting Database, 11:4 Shields, Grainne ¢ Technology vs. Consumer Behavior: The e Direct Marketing in UK Retailing: Rheto- Battle for the Financial Services Customer, ric and Reality, 10:1 11:1 Shim, Soyeon Rosenfield, James R. e A Shopping Orientation Segmentation e From the Practitioners: Advertising and of French Consumers: Implications for “Interactive Marketing:” Why the Twain Catalog Marketing, 12:4 Can’t Meet, 11:2 Sivadas, Eugene e International Direct Marketing on the Internet: Do Internet Users Form a Global Segment?, 10:1 Samiee, Saeed e The Internet and International Market- ing: Is there a Fit?, 12:4 Smith, Gerald E. © Different Message-Framing for Different Schibrowsky, John A. Direct Response Marketing Goals: Choice e Using Attitudinal and Descriptive Data- Versus Attitude Formation, 12:2 base Information to Understand Interac- tive Buyer-Seller Relationships, 12:3 Smith, Gerald E. e The Use of Need-Based Segmentation e The Effect of Direct Mail Framing Strate- for Developing Segment-Specific Direct gies and Segmentation Variables on Uni- Marketing Strategies, 11:4 versity Fundraising Performance, 11:1 JOURNAL OF INTERACTIVE MARKETING e VOLUME 12 / NUMBER 4 / AUTUMN 1998 JOURNAL OF INTERACTIVE MARKETING Stanford, Robert E. ¢ Fundraising vs. Contributor Prospecting Tradeoffs in Direct Mail Response Rate Wadia, Kris Management: A Linear Programming Anal- e The Future of Brand Marketing in Asia, ysis, 10:4 i bt) Strutton, David Wagle, John S. e An Exploratory Investigation of the Ethi- ® Case Study: Reliable Corporation, 12:2 cal Values of American and Australian Consumers: Direct Marketing Implications, Waitman, Robert 10:4 e Organizing Today for the Digital Market- ing of Tomorrow, 12:1 Wang, Paul ¢ Database Marketing: Past, Present, and Taubman, Marc L. Future, 11:4 e Consumer Attitudes toward Privacy and e Analytical Challenges in Customer Acqui- Direct Marketing in Argentina, 10:1 sition, 11:2 e Procedures to Improve the House List Taylor, Charles R. Segment Tests, 10:2 e A Comparative Analysis of Japanese and U.S. Attitudes toward Direct Marketing, Wright, George 10:1 e The Role of Organizational Factors in the Adoption and Sophistication of Data- Teufel, Robert J. base Marketing in the UK Financial Ser- e From the Practitioners: The Rodalization vices Industry, 10:1 Process, 10:2 Tom, Gail x e Your Life on Hold: The Effect of Tele- phone Waiting Time on Customer Percep- Xardel, Dominique tion, 11:3 ® Challenges and Pitfalls for Direct Mail across Borders: The European Example, Trappey, Charles V. 10:3 e Using Information Overload or Decreas- ing Marginal Responsiveness to Determine “How Many Catalogs Are Too Many?”: It Really Makes a Difference—Reply to Gan- zach and Or, 10:2 , Yale, Laura C. e The Convenience of Catalog Shopping: Troilo, Gabriele Is There More to It than Time?, 10:4 e The Evolution of Direct Marketing in Italy, 10:1 Yeck, John D. e From the Practitioner: Hang on to Your Van Der Scheer, Hiek R. Old Journals, 11:4 e Using “Opt Out” Reply Cards in Direct e From the Practitioner: Rags to Riches, Mail: Optimal Design, Target Selection, 10:1 and Profit Implications, 10:3 Vv Zahavi, Jacob Vriens, Marco e Continuous Predictive Modeling—A e Using “Opt Out” Reply Cards in Direct Comparative Analysis, 12:2 Mail: Optimal Design, Target Selection, e Issues and Problems in Applying Neural and Profit Implications, 10:3 Computing to Target Marketing, 11:4 JOURNAL OF INTERACTIVE MARKETING VOLUME !2 / NUMBER 4 / AUTUMN 1998 Cumulative Author Index to Volumes Ten through Twelve e Applying Neural Computing to Target Zahay, Debra L. Marketing, 11:4 e Case Study: Reliable Corporation, 12:2 e@ Price Discrimination in Third Class Postal Rates in the Database Marketing Zeisser, Michael Industry: The Single-User Case, 11:2 e Organizing Today for the Digital Market- e Applying Neural Computing to Target ing of Tomorrow, 12:1 Marketing, 11:1 ® Calculating the Regression-to-the-Mean Zeng, Yvette Effect: A Comparative Analysis, 10:4 e Your Life on Hold: The Effect of Tele- e Segmentation Analysis with Managerial phone Waiting Time on Customer Percep- Judgment, 10:3 tion, 11:3 JOURNAL OF INTERACTIVE MARKETING »* VOLUME 12 / NUMBER 4 / AUTUMN 1998 Cumulative Article Index to Volumes Ten through Twelve of Journal of Direct Marketing and Journal of Interactive Marketing A Different Message-Framing for Different Direct Re- sponse Marketing Goals: Choice Versus About the Nature and Future of Interactive Mar- Attitude Formation (Berger, Paul D., with keting (Haeckel, Stephan H.), 12:1 Smith, Gerald E.), 12:2 An Analysis of Information Content in Infomercial Direct Marketing and the Use of Individual-Level Programs (Elliot, Michael T., with Lock- Consumer Information: Determining How ard, Pamela), 10:2 and When “Privacy” Matters (Nowak, Glen Analytical Challenges in Customer Acquisition j.), 11:4 (Hansotia, Behram J., with Wang, Paul), Direct Marketing and the Use of Individual-Level A be Consumer Information: Determining How Applying Neural Computing to Target Marketing and When “Privacy” Matters (PhelpsJ,o - (Levin, Nissan, with Zahavi, Jacob), 11:1, seph), 11:4 11:4 Direct Marketing in UK Retailing: Rhetoric and Reality (Reynolds, Jonathan, with Shields, Cc Grainne), 10:1 Direct Marketing Modeling with CART and Calculating the Regression-to-the-Mean Effect: A CHAID (Haughton, Dominique, with Ou- Comparative Analysis (Levin, Nissan, with labi, Samer), 11:4 Zahavi, Jacob), 10:4 Direct Marketing Usage by Older Men: Chronolog- Case Study: Bronner Slosberg Humphrey (Bell, ical Age Versus Retirement (Burnett, John David E., with Leavitt, Donald M.), 12:3 5 Bk a4 Case Study: Dell Online (Bell, Marie, with Rangan, V. Kasturi), 12:4 E Case Study: Reliable Corporation (Wagle, John S., with Zahay, Debra L.), 12:2 The Economic Selection of Sample Sizes for List Challenges and Pitfalls for Direct Mail across Bor- Testing (Pfeifer, Phillip E.), 12:3 ders: The European Example (Desmet, Editorial: The Right to Be Let Alone (Deighton, Pierre, with Xardel, Dominique), 10:3 John), 12:2 Commentary: Organizing for Interactivity (Day, The Effect of Direct Mail Framing Strategies and George S.), 12:1 Segmentation Variables on University A Comparative Analysis of Japanese and U.S. Atti- Fundraising Performance (Berger, Paul D., tudes toward Direct Marketing (Maynard, with Smith, Gerald E.), 11:1 Michael L., with Taylor, Charles R.), 10:1 The Evolution of Direct Marketing in Italy (Troilo, A Comparison of Media Factors that Influence the Gabriele), 10:1 Effectiveness of Direct Response Television Expanding the Role of the Direct Marketing Data- Advertising (Danaher, PeterJ ., with Green, base (Roberts, Mary Lou), 11:4 Benjamin J.), 11:2 An Exploratory Investigation of the Ethical Values Consumer Attitudes toward Privacy and Direct of American and Australian Consumers: Marketing in Argentina (Beckman, James, Direct Marketing Implications (Johnson, with Milne, George R., and Taubman, Lester W., with Rawwas, Mohammed Y.A., Marc L.), 10:1 and Strutton, David), 10:4 Continuous Predictive Modeling—A Comparative Analysis (Levin, Nissan, with Zahavi, Ja- F cob), 12:2 The Convenience of Catalog Shopping: Is There More to It than Time? (Gerht, Kenneth C., From the Editor: Enough Already on Test Rollouts with Lawson, Diana A. and Yale, Laura C.), and Regression to the Mean (Schultz, Don 10:4 E.); 10:2 Customer Lifetime Valuation to Support Marketing From the Editor: Expanding the Reach or Spread- Decision Making (Dwyer, F. Robert, with ing the Net (Schultz, Don E.), 10:3 Berger, Paul D. and Nasr, Nada I. ), 11:4 From the Editor: Guiding Direct Marketing into the Mainstream (Schultz, Don E.), 10:4 D From the Editor: Setting a Research Agenda for International Direct Marketing (Schultz, Database Marketing: Past, Present, and Future Don E.), 10:1 (Blattberg, Robert C., with Petrison, Lisa From the Editor: The Need to Link, Lock, and A., and Wang, Paul), 11:4 Learn (Schultz, Don E.), 11:1 JOURNAL OF INTERACTIVE MARKETING « VOLUME 12 / NUMBER 4 / AUTUMN 1998

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