Table Of Content

JOURNAL OF BUSINESS RESEARCH ELSEVIER Journal of Business Research 56 (2003) I-III Author Index Vol. 56 Abdulla MHA, 1021 Chonko LB, 935 Aggarwal P, 453 Chow R, 227 Alaganar VT, 493 Citrin AV, 915 Andriani P, 145 Clark MJ, 915 Argument LJ, 127 Clegg J, 853 Armstrong JS, 69, 91 Attaway JS, 243 Dacin P, 323 Avery DR, 673 Dahlstrom R, 767 De Wulf K, 177 Babin BJ, 541 Delery JE, 1021 Baker J, 421 Diamantopoulos A, 45, 465 Baker TL, 311 Doherty N, 887 Bakkeland G, 699 Donoho CL, 303 Bantham JH, 265 Droge C, 923 Barksdale Jr, HC, 257 Dubinsky AJ, 935 Bateman CR, 587 Duncan WJ, 31 Baumer D, 443 Dwyer S, 1009 Bearden WO, 355 Beatty SE, 505 Elenkov DS, 241 Bello DC, | Ellis-Chadwick F, 887 Berthon P, 699 Erffmeyer RC, 341 Biemans WG, 735 Eriksen B, 191 Bitner MJ, 899 Eriksson K, 961 Boersma MF, 1031 Estelami H, 353, 411 Bohlen GM, 465 Ewing MT, 699 Boles JS, 257 Brashear TG, 971 Ferrell OC, 55 Braunsberger K, 421 Fiegenbaum A, 805 Buckley PJ, 853, 1031 Flanagan DJ, 573 Busch P, 323 Forsans N, 853 Forsythe SM, 867 Calantone R, 923 Fowler A, 135 Camelo-Ordaz C, 95 Fraedrich JP, 587 Cameron MA, 421 Frankwick GL, 275 Campbell A, 711 Candel MJJM, 215 Gemiinden HG, 691, 745 Carlson JP, 355 Ghauri PN, 1031 Celuch KG, 265 Ginter PM, 31 Cervellon M-C, 513 Globerman S, 779 Chadee DD, 835 Goebel DJ, 247 Chadwick, K, 1009 Goldberg CB, 561 Chebat J-C, 503, 529 Gomez C, 989 Chelariu, C, 1, 971 Grewal D, 391 Chen W-R, 815 Griffith KH, 673 0148-2963/03/$ - see front matter © 2003 Elsevier Science Inc. All rights reserved. doi: 10.1016/S0148-2963(03)001 72-3 Il Author Index Vol. 56 Hall R, 145 Maxwell S, 353, 399, 553 Hardesty DM, 355, 541 McAlister DT, 341 Hart C, 887 Meulenberg MTG, 215 Hausman A, 681 Meuter ML, 899 Hillebrand B, 735 Michon R, 529 Horton KS, 121 Miyazaki AD, 367 Hunter JG, 113 Moncrief WC, 247 Monroe KB, 379 Ingram R, 767 Morgan RE, 163 Iyer GR, 391 Iyer R, 587 Nakamoto K, 637 Neelankavil JP, 493 Jamil M, 17 Nelson JE, 637 Jeong I, 613 Noble SM, 979 Jo M-S, 637 Nordberg M, 711 Johnson JL, 757 Nye P, 399 Johnson JP, 999 Johnson JT, 257 Odekerken-Schréder G, 177 Jones E, 323, 935 O’Reilly MD, 105 Jones MA, 505 O’Shaughnessy KC, 573 Ostrom AL, 899, 907 Kangis P, 105 Kao C, 815 Pae JH, 613 Kasouf CJ, 265 Pan Y, 829 Keith JE, 295 Peattie K, 657 Kim C, 513 Peterson M, 421 Klein NM, 295 Phillips PA, 93 Knudsen T, 191 Pitt LF, 699 Kover A, 553 Pons F, 513 Krishnan H, 647 Porter SS, 275 Krishnan R, 391 Powell JH, 153 Krishnan RA, 647 Pujari D, 657 Larimo J, 791 Qiu F, 835 Laroche M, 513 Quinones MA, 673 Lau H-F, 847 Lavie D, 805 Ralston RW, 201 Lee J-R, 815 Ranft AL, 989 Lee JSY, 227 Reeves TC, 31 Lee KS, 877 Reilly KT, 853 Lehmann DR, 89 Reynolds KA, 127 Lenartowicz T, 999 Reynolds KE, 505 Lepkowska-White E, 971 Richard OC, 1009 Levy M, 523 Ritter T, 691, 745 Lewin JE, 283 Roberts JA, 935 Liu SS, 481 Robicheaux RA, 503 Long M, 379 Rose EL, 835 Luo X, 481, 627 Rossiter JR, 85 Roundtree R, 899 Maignan, I., 55 Manning, K.C., 367 Samiee S, 613 Marshall GW, 247 Sapienza H, 443 Martin-Alcazar F, 95 Schatzel K, 923 Maxwell N, 399 Schewe CD, 979 Author Index Vol. 56 Il Schlegelmilch BB, 465 Tonidandel, S., 673 Schumacher P, 177 Tse ACB, 227 Shapiro D, 779 Sharma A, 391, 523 Vaidyanathan R, 453 Sharma DD, 961 Valle-Cabrera R, 95 Shaw JD, 1021 Van Ittersum K, 215 Shaw KW, 1043 Verbeke A, 711 Shi B, 867 Shi Y-Z, 481 Wagner JA, 295 Siguaw JA, 311 Wainwright CER, 127 Simpson PM, 311 Wakeley TM, 153 Sin LYM, 227 Walter A, 721 Sinkovics RR, 465 Walters RG, 17 Sivakumar K, 947 Ward JC, 907 Sohi RS, 757 Weun S, 505 Spangenberg ER, 915 White CT, 999 Sprott DE, 367 Wiener JL, 275 Stem Jr, DE, 915 Williams MR, 243 Stock JR, 681 Winklhofer H, 45 Strong CA, 163 Wright G, 657 Suh J, 597 Suri R, 379 Yau OHM, 227 Suter TA, 541 Yoon MH, 597 Swaminathan V, 431 Young G, 443 Tai S, 613 Tan SJ, 877 Zgolli N, 513 Thompson DN, 859, 861 Zhang L, | JOURNAL OF BUSINESS RESEARCH ELSEVIER Journal of Business Research 56 (2003) V— XIII Subject Index Vol. 56 ACCESSIBILITY —DIAGNOSTICITY AND INFOR- BANK EFFICIENCY MATION INTEGRATION Evaluating the profitability and marketability efficiency of The shielding effects of brand image against lower quality large banks An application of data envelopment countries-of-origin in global manufacturing, 637 analysis, 627 ACQUISITION BANK FAILURE Core-related acquisitions, multiple bidders and tender offer Evaluating the profitability and marketability efficiency of premiums, 573 large banks An application of data envelopment Form of investment by Nordic firms in world markets, 791 analysis, 627 ACQUISITIONS BEHAVIOR Effects of hospital mergers and acquisitions on prices, 647 Negative affect The dark side of retailing, 553 ADAPTATIONS BRAND EQUITY Relationship-specific factors influencing supplier involve- Sequential brand extensions and brand choice behavior, 431 ment in customer new product development, 721 BRAND EXTENSIONS ADAPTIVE SELLING STRATEGY Sequential brand extensions and brand choice behavior, 431 The moderating effect of selling situation on the adaptive BRANDING STRATEGY selling strategy—selling effectiveness relationship, 275 Sequential brand extensions and brand choice behavior, 431 AFFECT BUSINESS PERFORMANCE Salespeople’s affect toward customers Why should it be Business performance and dimensions of strategic orienta- important for retailers?, 523 tion, 163 AGENCY THEORY BUSINESS PERFORMANCE Social networks and the adverse selection problem in Market orientation and business performance in a Chinese agency relationships, 767 business environment, 227 ANCHORING AND ADJUSTMENT HEURISTICS BUSINESS STRATEGY The “top-of-the-line” influence on the buyer-—seller rela- Business performance and dimensions of strategic orienta- tionship, 303 tion, 163 AOL BUSINESS-TO-BUSINESS AOL Time Warner, Terra Lycos, Vivendi, and the trans- Firm market orientation and salesperson customer orienta- formation of marketing, 861 tion: interpersonal and intrapersonal influences on ASSIMILATION CONTRAST THEORY customer service and retention in business-to-business The “top-of-the-line” influence on the buyer—seller rela- buyer—seller relationships, 323 tionship, 303 BUYER-—SELLER PARTNERSHIPS ATMOSPHERE A perspective of partnerships based on interdependence and Color and shopping intentions The intervening effect of dialectical theory, 265 price fairness and perceived affect, 541 BUYER-—SELLER RELATIONSHIP ATTRIBUTION THEORY Buyer-—seller relationships and selling effectiveness: the Who is the fairest of them all? An attributional approach to moderating influence of buyer expertise and product price fairness perceptions, 453 competitive position, 295 BUYER-—SELLER RELATIONSHIPS BABY BOOMERS An empirical investigation of the effects of downsizing on Cohort segmentation An exploration of its validit, 979 buyer—seller relationships, 283 0148-2963/03/$ — see front matter © 2003 Elsevier Inc. All rights reserved. doi:10.1016/S0148-2963(03)00173-5 Subject Index Vol. 56 The “top-of-the-line” influence on the buyer—seller CONSUMER BEHAVIOUR relationship, 303 Can socio-demographics still play a role in profiling green BUYING FIRM STRUCTURE consumers? A review of the evidence and an empirical An empirical investigation of the effects of downsizing on investigation, 465 buyer—seller relationships, 283 CONSUMER COMPLAINTS AND CONSUMER SATISFACTION CHANGE MANAGEMENT Sources, characteristics, and dynamics of postpurchase price Organizational and individual learning in the sales force: an complaints, 411 agenda for sales research, 935 CONSUMER RESPONSES CHINA A model of consumer response to two retail sales promotion Market-oriented organizations in an emerging economy: A techniques, 513 study of missing links, 481 CONTACT EMPLOYEE The inflow of foreign direct investment to China: the impact Organizational citizenship behaviors and service quality as of country-specific factors, 829 external effectiveness of contact employees, 597 FDI location at the subnational level: a study of EJVs in CONTEXT China, 835 Modeling uncertainty in buyer—seller cooperation, 961 CHINESE ENVIRONMENT COOPERATION Market orientation and business performance in a Chinese The relationship between internal and external cooperationli- business environment, 227 terature review and propositions, 735 COGNITION Modeling uncertainty in buyer—seller cooperation, 961 Impact of ambient odors on mall shoppers’ emotions, CORPORATE SOCIAL RESPONSIBILITY cognition, and spending A test of competitive causal Nature of corporate responsibilities Perspectives from Amer- theories, 529 ican, French, and German consumers, 55 COHORT SEGMENTATION COUNTRY OF ORIGIN Cohort segmentation An exploration of its validity, 979 Advertising standardization in multinational corporations The COLOR subsidiary perspective, 613 Color and shopping intentions The intervening effect of price COUNTRY-OF-ORIGIN fairness and perceived affect, 541 The shielding effects of brand image against lower quality COMMITMENT countries-of-origin in global manufacturing, 637 Preliminary evidence on the composition of relational COUNTRY-SPECIFIC FACTORS exchange and its outcomes: the distributor perspective, The inflow of foreign direct investment to China: the impact 311 of country-specific factors, 829 Relationship-specific factors influencing supplier involve- CROSS-COUNTRY ANALYSIS OF HIGH-TECH ment in customer new product development, 721 INDUSTRY COMPETING HYPOTHESES Strategic resource commitment of high-technology firms: An Discovery and communication of important marketing find- international comparison, 493 ings: Evidence and proposals, 69 CULTURAL VARIATION COMPETITIVE ADVANTAGE The neglect of intracountry cultural variation in international Business performance and dimensions of strategic orienta- management research, 999 tion, 163 CULTURE COMPETITIVE POSITION Gender diversity in management and firm performance: the Buyer—seller relationships and selling effectiveness: the influence of growth orientation and organizational moderating influence of buyer expertise and product culture, 1009 competitive position, 295 CUSTOMER COMPLAINT BEHAVIOR Factors associated with customer willingness to refer leads to A content analysis of outcomes and responsibilities for sales people, 257 consumer complaints to third-party organizations, 341 COMPUTER-INTERACTIVE INTERVIEWS DATA ENVELOPMENT ANALYSIS Buyer-—seller relationships and selling effectiveness: the Evaluating the profitability and marketability efficiency of moderating influence of buyer expertise and product large banks An application of data envelopment competitive position, 295 analysis, 627 CONSUMER DECISION A content analysis of outcomes and responsibilities for Modeling uncertainty in buyer—seller cooperation, 961 consumer complaints to third-party organizations, DIALECTICAL THEORY 341 A perspective of partnerships based on interdependence and Negative affect The dark side of retailing, 553 dialectical theory, 265 Subject Index Vol. 56 DISCLOSURE EQUITY JOINT VENTURES Corporate disclosure quality, earnings smoothing, and earn- FDI location at the subnational level: a study of EJVs in ings’ timeliness, 1043 China, 835 DISCRETE EXCHANGE EQUITY OWNERSHIP Buyer—seller relationships and selling effectiveness: the Determinants and performance impact of asymmetric gov- moderating influence of buyer expertise and product ernance structures in international joint ventures: an competitive position, 295 empirical investigation, 815 DISCRETIONARY ACCRUALS ETHICAL DECISIONS Corporate disclosure quality, earnings smoothing, and earn- The integration and testing of the Janus-Headed Model ings’ timeliness, 1043 within marketing, 587 DISTRIBUTION CHANNELS ETHICS The antecedents and performance consequences of relation- Nature of corporate responsibilities Perspectives from Amer- alism in export distribution channels, | ican, French, and German consumers, 55 DISTRIBUTIVE BARGAINING EXPENSES The wrath of the fairness-primed negotiator when the reci- Impact of ambient odors on mall shoppers’ emotions, procity norm is violated, 399 cognition, and spending A test of competitive causal DIVERSITY theories, 529 Gender diversity in management and firm performance: the EXPERIENCE influence of growth orientation and organizational The impact of multiple measures of leader experience on culture, 1009 leader effectiveness New insights for leader selection, DOWNSIZING 673 An empirical investigation of the effects of downsizing on EXPORTING buyer—seller relationships, 283 The antecedents and performance consequences of relation- DUAL ENTITLEMENT PRINCIPLE alism in export distribution channels, | Who is the fairest of them all? An attributional approach to Export sales forecasting by UK firms Technique utilization price fairness perceptions, 453 and impact on forecast accuracy, 45 EXTERNAL EARNINGS SMOOTHING The relationship between internal and external cooperation Corporate disclosure quality, earnings smoothing, and earn- literature review and propositions, 735 ings’ timeliness, 1043 ECOLOGICAL CONSUMER BEHAVIOUR FAIRNESS Can socio-demographics still play a role in profiling green Using invoice price information to frame advertised offers, 355 consumers? A review of the evidence and an empirical The wrath of the fairness-primed negotiator when the reci- investigation, 465 procity norm is violated, 399 ELECTRONIC DATA INTERCHANGE FDI LOCATION Adoption and implementation of technological innovations FDI location at the subnational level: a study of EJVs in within long-term relationships, 681 China, 835 ELECTRONIC RETAILING FIRM MARKET ORIENTATION E-retailing versus physical retailing A theoretical model and Firm market orientation and salesperson customer orienta- empirical test of consumer choice, 877 tion: interpersonal and intrapersonal influences on EMOTION customer service and retention in business-to-business Impact of ambient odors on mall shoppers’ emotions, buyer-—seller relationships, 323 cognition, and spending A test of competitive causal FIRM REPUTATION theories, 529 Strategic channel activity preannouncements: An exploratory ENTREPRENEURSHIP investigation of antecedent effects, 923 Business performance and dimensions of strategic orienta- FIRST-MOVER FIRMS tion, 163 Business performance and dimensions of strategic orienta- The influence of flexibility in buyer—seller relationships on tion, 163 the productivity of knowledge, 443 FORECAST ACCURACY Market-oriented organizations in an emerging economy A Export sales forecasting by UK firms: Technique utilization study of missing links, 481 and impact on forecast accuracy, 45 ENVIRONMENTAL HOSTILITY FOREIGN DIRECT INVESTMENT Strategic channel activity preannouncements: An exploratory Foreign investment policies and capital flows in Canada: a investigation of antecedent effects, 923 sectoral analysis, 779 Vill Subject Index Vol. 56 Form of investment by Nordic firms in world markets, 791 INDUSTRY EVOLUTION Evolution of FDI in the United States in the context of trade Industry evolution and internationalization processes of firms liberalization and regionalization, 853 from a newly industrialized economy, 847 FOREIGN INVESTMENT INFLUENCE The inflow of foreign direct investment to China: the impact Adoption and implementation of technological innovations of country-specific factors, 829 within long-term relationships, 681 FRAMING EFFECTS INFORMATION LOAD Using invoice price information to frame advertised offers, The impact of the Internet and consumer motivation on 355 evaluation of prices, 379 INFORMATION PROCESSING THEORIES The impact of the Internet and consumer motivation on GENDER DIVERSITY evaluation of prices, 379 Gender diversity in management and firm performance: the INNOVATION influence of growth orientation and organizational The influence of flexibility in buyer—seller relationships on culture, 1009 the productivity of knowledge, 443 GENERATION X Adoption and implementation of technological innovations Cohort segmentation An exploration of its validity, 979 within long-term relationships, 681 GENERATION Y INSURANCE INDUSTRY Cohort segmentation An exploration of its validity, 979 A content analysis of outcomes and responsibilities for GLOBAL MANUFACTURING consumer complaints to third-party organizations, 341 The shielding effects of brand image against lower quality INTENSITY countries-of-origin in global manufacturing, 637 Strategic resource commitment of high-technology firms An GOVERNANCE international comparison, 493 The antecedents and performance consequences of relation- INTERDEPENDENCE alism in export distribution channels, | A perspective of partnerships based on interdependence and GREEN CONSUMERS dialectical theory, 265 Can socio-demographics still play a role in profiling green INTERFIRM RELATIONSHIPS consumers? A review of the evidence and an empirical The development of interfirm partnering competence Plat- investigation, 465 forms for learning, learning activities, and consequen- GREEN MARKETING ces of learning, 757 Green and competitive Influences on environmental new INTERNAL product development performance, 657 The relationship between internal and external cooperationli- GREENFIELD INVESTMENT terature review and propositions, 735 Form of investment by Nordic firms in world markets, 791 INTERNATIONAL GROWTH ORIENTATION An empirical test of antecedents and consequences of sales- Gender diversity in management and firm performance: the person job satisfaction among Polish retail salespeople, influence of growth orientation and organizational 97] culture, 1009 Organizational commitment and performance among guest workers and citizens of an Arab country, 1021 HIRING INTERNATIONAL ADVERTISING Hiring for success at the buyer—seller interface, 247 Advertising standardization in multinational corporations The HOSPITALS subsidiary perspective, 613 Effects of hospital mergers and acquisitions on prices, 647 INTERNATIONALIZATION PROCESS Industry evolution and internationalization processes of firms IMPLEMENTATION from a newly industrialized economy, 847 Adoption and implementation of technological innovations INTERNATIONAL JOINT VENTURE within long-term relationships, 68| Determinants and performance impact of asymmetric gov- IMPULSE BUYING ernance structures in international joint ventures: an The product-specific nature of impulse buying tendency, 505 empirical investigation, 815 INDIVIDUAL LEARNING INTERNET Organizational and individual learning in the sales force: an The impact of the Internet and consumer motivation on agenda for sales research, 935 evaluation of prices, 379 INDUSTRY AND FIRM EFFECTS The Internet and the price—value—loyalty chain, 391 Industry and firm level interaction Implications for profitab- An analysis of the factors affecting the adoption of the ility, 191 Internet in the UK retail sector, 887 Subject Index Vol. 56 IX INTERNET ADOPTION LISREL An analysis of the factors affecting the adoption of the The product-specific nature of impulse buying tendency, 505 Internet in the UK retail sector, 887 LOYALTY INTERNET SHOPPING The Internet and the price—value—loyalty chain, 391 Consumer patronage and risk perceptions in Internet shop- ping, 867 MANAGEMENT INTERORGANIZATIONAL RELATIONSHIPS Gender diversity in management and firm performance: the A perspective of partnerships based on interdependence and influence of growth orientation and organizational dialectical theory, 265 culture, 1009 The influence of flexibility in buyer—seller relationships on MANUFACTURING FIRMS the productivity of knowledge, 443 Green and competitive Influences on environmental new INVOICE PRICES product development performance, 657 Using invoice price information to frame advertised offers, MARKET ORIENTATION 355 Market orientation and business performance in a Chinese INVOLVEMENT business environment, 227 The product-specific nature of impulse buying tendency, Market-oriented organizations in an emerging economy: A 505 study of missing links, 481 ISRAELI INDUSTRIES MARKET POWER The dominant strategic positioning of foreign MNCs: a Effects of hospital mergers and acquisitions on prices, 647 typological approach and the experience of Israeli MARKET RESEARCH industries, 805 Negative affect The dark side of retailing, 553 MARKETABILITY Evaluating the profitability and marketability efficiency of JANUS-HEADED MODEL large banks An application of data envelopment ana- The integration and testing of the Janus-Headed Model lysis, 627 within marketing, 587 MARKETING JOINT VENTURES AOL Time Warner, Terra Lycos, Vivendi, and the transforma- Trust in international joint venture relationships, 1031 tion of marketing, 861 MARKETING RELATIONSHIPS KEIRETSU Norms and power in marketing relationships: Alternative AOL Time Warner, Terra Lycos, Vivendi, and the transforma- theories and empirical evidence, 699 tion of marketing, 861 MARKETING STRATEGY KNOWLEDGE TRANSFER A content analysis of outcomes and responsibilities for Using customer relationships to acquire technological consumer complaints to third-party organizations, 341 innovation: A value-chain analysis of supplier contracts MATURE INDUSTRY with scientific research institutions, 711 Industry evolution and internationalization processes of firms from a newly industrialized economy, 847 LATE-MOVER FIRMS MERGER Business performance and dimensions of strategic orienta- Core-related acquisitions, multiple bidders and tender offer tion, 163 premiums, 573 LEADER SELECTION MEXICO The impact of multiple measures of leader experience on The influence of organizational variables on the transfer- leader effectiveness New insights for leader selection, ability of management practices: An examination of 673 traditional and learning manufacturing environments LEADERSHIP in Mexico, 989 The impact of multiple measures of leader experience on MNCS leader effectiveness New insights for leader selection, The dominant strategic positioning of foreign MNCs: a 673 typological approach and the experience of Israeli LEADS industries, 805 Factors associated with customer willingness to refer leads to MOTIVATION salespeople, 257 The impact of the Internet and consumer motivation on LEARNING evaluation of prices, 379 The development of interfirm partnering competence: Plat- MULTINATIONAL CORPORATION forms for learning, learning activities, and consequen- Advertising standardization in multinational corporations The ces of learning, 757 subsidiary perspective, 613 Subject Index Vol. 56 MULTINATIONAL ENTERPRISES PERCEIVED QUALITY Foreign investment policies and capital flows in Canada: a Using invoice price information to frame advertised offers, sectoral analysis, 779 355 PERCEIVED RISK NAFTA Consumer patronage and risk perceptions in Internet shop- Evolution of FDI in the United States in the context of trade ping, 867 liberalization and regionalization, 853 PERCEIVED RISKS NEGATIVE EFFECT E-retailing versus physical retailing: A theoretical model and Negative affect: The dark side of retailing, 553 empirical test of consumer choice, 877 NEGOTIATIONS PERFORMANCE The wrath of the fairness-primed negotiator when the reci- Salespeople’s affect toward customers: Why should it be procity norm is violated, 399 important for retailers?, 523 NEWLY INDUSTRIALIZED ECONOMY Gender diversity in management and firm performance: the Industry evolution and internationalization processes of firms influence of growth orientation and organizational from a newly industrialized economy, 847 culture, 1009 NEW PRODUCT DEVELOPMENT Organizational commitment and performance among guest Green and competitive Influences on environmental new workers and citizens of an Arab country, 1021 product development performance, 657 PERFORMANCE IN JOINT VENTURE Relationship-specific factors influencing supplier involve- Trust in international joint venture relationships, 1031 ment in customer new product development, 721 PLATFORMS The development of interfirm partnering competence: Plat- ONLINE PATRONAGE BEHAVIOR forms for learning, learning activities, and consequen- Consumer patronage and risk perceptions in Internet shop- ces of learning, 757 ping, 867 POINTCASTING OPERATIONAL CONTROL AOL Time Warner, Terra Lycos, Vivendi, and the transforma- Determinants and performance impact of asymmetric gov- tion of marketing, 861 ernance structures in international joint ventures: an PREANNOUNCEMENT empirical investigation, 815 Strategic channel activity preannouncements: An exploratory ORGANIZATIONAL CITIZENSHIP BEHAVIOR investigation of antecedent effects, 923 Organizational citizenship behaviors and service quality as PRICE external effectiveness of contact employees, 597 The Internet and the price—value—loyalty chain, 391 ORGANIZATIONAL COMMITMENT PRICE FAIRNESS Organizational commitment and performance among guest Who is the fairest of them all? An attributional approach to workers and citizens of an Arab country, 1021 price fairness perceptions, 453 ORGANIZATIONAL CULTURE PRICE KNOWLEDGE Gender diversity in management and firm performance: the Unit price usage knowledge: Conceptualization and empirical influence of growth orientation and organizational assessment, 367 culture, 1009 PRICE PROMOTIONS ORGANIZATIONAL LEARNING Price-tier competition: Distinguishing between intertier com- Organizational and individual learning in the sales force: an petition and intratier competition, 947 agenda for sales research, 935 PRICE SENSITIVITY The influence of organizational variables on the transferabil- The “top-of-the-line” influence on the buyer—seller relation- ity of management practices An examination of tra- ship, 303 ditional and learning manufacturing environments in PRICE TIERS Mexico, 989 Price-tier competition: Distinguishing between intertier com- ORGANIZATIONAL RESTRUCTURING petition and intratier competition, 947 An empirical investigation of the effects of downsizing on PRICES buyer—seller relationships, 283 The wrath of the fairness-primed negotiator when the reci- procity norm is violated, 399 PARTNERING COMPETENCE PRICING The development of interfirm partnering competence: Plat- The impact of the Internet and consumer motivation on forms for learning, learning activities, and consequen- evaluation of prices, 379 ces of learning, 757 Sources, characteristics, and dynamics of post purchase price PEER REVIEW complaints, 411 Discovery and communication of important marketing find- Price-tier competition: Distinguishing between intertier com- ings Evidence and proposals, 69 petition and intratier competition, 947

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JOURNAL OF BUSINESS RESEARCH ELSEVIER Journal of Business Research 56 (2003) I-III Author Index Vol. 56 Abdulla MHA, 1021 Chonko LB, 935 Aggarwal P, 453 Chow R, 227 Alaganar VT, 493 Citrin AV, 915 Andriani P, 145 Clark MJ, 915 Argument LJ, 127 Clegg J, 853 Armstrong JS, 69, 91 Attaway JS, 243 Dacin P, 323 Avery DR, 673 Dahlstrom R, 767 De Wulf K, 177 Babin BJ, 541 Delery JE, 1021 Baker J, 421 Diamantopoulos A, 45, 465 Baker TL, 311 Doherty N, 887 Bakkeland G, 699 Donoho CL, 303 Bantham JH, 265 Droge C, 923 Barksdale Jr, HC, 257 Dubinsky AJ, 935 Bateman CR, 587 Duncan WJ, 31 Baumer D, 443 Dwyer S, 1009 Bearden WO, 355 Beatty SE, 505 Elenkov DS, 241 Bello DC, | Ellis-Chadwick F, 887 Berthon P, 699 Erffmeyer RC, 341 Biemans WG, 735 Eriksen B, 191 Bitner MJ, 899 Eriksson K, 961 Boersma MF, 1031 Estelami H, 353, 411 Bohlen GM, 465 Ewing MT, 699 Boles JS, 257 Brashear TG, 971 Ferrell OC, 55 Braunsberger K, 421 Fiegenbaum A, 805 Buckley PJ, 853, 1031 Flanagan DJ, 573 Busch P, 323 Forsans N, 853 Forsythe SM, 867 Calantone R, 923 Fowler A, 135 Camelo-Ordaz C, 95 Fraedrich JP, 587 Cameron MA, 421 Frankwick GL, 275 Campbell A, 711 Candel MJJM, 215 Gemiinden HG, 691, 745 Carlson JP, 355 Ghauri PN, 1031 Celuch KG, 265 Ginter PM, 31 Cervellon M-C, 513 Globerman S, 779 Chadee DD, 835 Goebel DJ, 247 Chadwick, K, 1009 Goldberg CB, 561 Chebat J-C, 503, 529 Gomez C, 989 Chelariu, C, 1, 971 Grewal D, 391 Chen W-R, 815 Griffith KH, 673 0148-2963/03/$ - see front matter © 2003 Elsevier Science Inc. All rights reserved. doi: 10.1016/S0148-2963(03)001 72-3 Il Author Index Vol. 56 Hall R, 145 Maxwell S, 353, 399, 553 Hardesty DM, 355, 541 McAlister DT, 341 Hart C, 887 Meulenberg MTG, 215 Hausman A, 681 Meuter ML, 899 Hillebrand B, 735 Michon R, 529 Horton KS, 121 Miyazaki AD, 367 Hunter JG, 113 Moncrief WC, 247 Monroe KB, 379 Ingram R, 767 Morgan RE, 163 Iyer GR, 391 Iyer R, 587 Nakamoto K, 637 Neelankavil JP, 493 Jamil M, 17 Nelson JE, 637 Jeong I, 613 Noble SM, 979 Jo M-S, 637 Nordberg M, 711 Johnson JL, 757 Nye P, 399 Johnson JP, 999 Johnson JT, 257 Odekerken-Schréder G, 177 Jones E, 323, 935 O’Reilly MD, 105 Jones MA, 505 O’Shaughnessy KC, 573 Ostrom AL, 899, 907 Kangis P, 105 Kao C, 815 Pae JH, 613 Kasouf CJ, 265 Pan Y, 829 Keith JE, 295 Peattie K, 657 Kim C, 513 Peterson M, 421 Klein NM, 295 Phillips PA, 93 Knudsen T, 191 Pitt LF, 699 Kover A, 553 Pons F, 513 Krishnan H, 647 Porter SS, 275 Krishnan R, 391 Powell JH, 153 Krishnan RA, 647 Pujari D, 657 Larimo J, 791 Qiu F, 835 Laroche M, 513 Quinones MA, 673 Lau H-F, 847 Lavie D, 805 Ralston RW, 201 Lee J-R, 815 Ranft AL, 989 Lee JSY, 227 Reeves TC, 31 Lee KS, 877 Reilly KT, 853 Lehmann DR, 89 Reynolds KA, 127 Lenartowicz T, 999 Reynolds KE, 505 Lepkowska-White E, 971 Richard OC, 1009 Levy M, 523 Ritter T, 691, 745 Lewin JE, 283 Roberts JA, 935 Liu SS, 481 Robicheaux RA, 503 Long M, 379 Rose EL, 835 Luo X, 481, 627 Rossiter JR, 85 Roundtree R, 899 Maignan, I., 55 Manning, K.C., 367 Samiee S, 613 Marshall GW, 247 Sapienza H, 443 Martin-Alcazar F, 95 Schatzel K, 923 Maxwell N, 399 Schewe CD, 979 Author Index Vol. 56 Il Schlegelmilch BB, 465 Tonidandel, S., 673 Schumacher P, 177 Tse ACB, 227 Shapiro D, 779 Sharma A, 391, 523 Vaidyanathan R, 453 Sharma DD, 961 Valle-Cabrera R, 95 Shaw JD, 1021 Van Ittersum K, 215 Shaw KW, 1043 Verbeke A, 711 Shi B, 867 Shi Y-Z, 481 Wagner JA, 295 Siguaw JA, 311 Wainwright CER, 127 Simpson PM, 311 Wakeley TM, 153 Sin LYM, 227 Walter A, 721 Sinkovics RR, 465 Walters RG, 17 Sivakumar K, 947 Ward JC, 907 Sohi RS, 757 Weun S, 505 Spangenberg ER, 915 White CT, 999 Sprott DE, 367 Wiener JL, 275 Stem Jr, DE, 915 Williams MR, 243 Stock JR, 681 Winklhofer H, 45 Strong CA, 163 Wright G, 657 Suh J, 597 Suri R, 379 Yau OHM, 227 Suter TA, 541 Yoon MH, 597 Swaminathan V, 431 Young G, 443 Tai S, 613 Tan SJ, 877 Zgolli N, 513 Thompson DN, 859, 861 Zhang L, | JOURNAL OF BUSINESS RESEARCH ELSEVIER Journal of Business Research 56 (2003) V— XIII Subject Index Vol. 56 ACCESSIBILITY —DIAGNOSTICITY AND INFOR- BANK EFFICIENCY MATION INTEGRATION Evaluating the profitability and marketability efficiency of The shielding effects of brand image against lower quality large banks An application of data envelopment countries-of-origin in global manufacturing, 637 analysis, 627 ACQUISITION BANK FAILURE Core-related acquisitions, multiple bidders and tender offer Evaluating the profitability and marketability efficiency of premiums, 573 large banks An application of data envelopment Form of investment by Nordic firms in world markets, 791 analysis, 627 ACQUISITIONS BEHAVIOR Effects of hospital mergers and acquisitions on prices, 647 Negative affect The dark side of retailing, 553 ADAPTATIONS BRAND EQUITY Relationship-specific factors influencing supplier involve- Sequential brand extensions and brand choice behavior, 431 ment in customer new product development, 721 BRAND EXTENSIONS ADAPTIVE SELLING STRATEGY Sequential brand extensions and brand choice behavior, 431 The moderating effect of selling situation on the adaptive BRANDING STRATEGY selling strategy—selling effectiveness relationship, 275 Sequential brand extensions and brand choice behavior, 431 AFFECT BUSINESS PERFORMANCE Salespeople’s affect toward customers Why should it be Business performance and dimensions of strategic orienta- important for retailers?, 523 tion, 163 AGENCY THEORY BUSINESS PERFORMANCE Social networks and the adverse selection problem in Market orientation and business performance in a Chinese agency relationships, 767 business environment, 227 ANCHORING AND ADJUSTMENT HEURISTICS BUSINESS STRATEGY The “top-of-the-line” influence on the buyer-—seller rela- Business performance and dimensions of strategic orienta- tionship, 303 tion, 163 AOL BUSINESS-TO-BUSINESS AOL Time Warner, Terra Lycos, Vivendi, and the trans- Firm market orientation and salesperson customer orienta- formation of marketing, 861 tion: interpersonal and intrapersonal influences on ASSIMILATION CONTRAST THEORY customer service and retention in business-to-business The “top-of-the-line” influence on the buyer—seller rela- buyer—seller relationships, 323 tionship, 303 BUYER-—SELLER PARTNERSHIPS ATMOSPHERE A perspective of partnerships based on interdependence and Color and shopping intentions The intervening effect of dialectical theory, 265 price fairness and perceived affect, 541 BUYER-—SELLER RELATIONSHIP ATTRIBUTION THEORY Buyer-—seller relationships and selling effectiveness: the Who is the fairest of them all? An attributional approach to moderating influence of buyer expertise and product price fairness perceptions, 453 competitive position, 295 BUYER-—SELLER RELATIONSHIPS BABY BOOMERS An empirical investigation of the effects of downsizing on Cohort segmentation An exploration of its validit, 979 buyer—seller relationships, 283 0148-2963/03/$ — see front matter © 2003 Elsevier Inc. All rights reserved. doi:10.1016/S0148-2963(03)00173-5 Subject Index Vol. 56 The “top-of-the-line” influence on the buyer—seller CONSUMER BEHAVIOUR relationship, 303 Can socio-demographics still play a role in profiling green BUYING FIRM STRUCTURE consumers? A review of the evidence and an empirical An empirical investigation of the effects of downsizing on investigation, 465 buyer—seller relationships, 283 CONSUMER COMPLAINTS AND CONSUMER SATISFACTION CHANGE MANAGEMENT Sources, characteristics, and dynamics of postpurchase price Organizational and individual learning in the sales force: an complaints, 411 agenda for sales research, 935 CONSUMER RESPONSES CHINA A model of consumer response to two retail sales promotion Market-oriented organizations in an emerging economy: A techniques, 513 study of missing links, 481 CONTACT EMPLOYEE The inflow of foreign direct investment to China: the impact Organizational citizenship behaviors and service quality as of country-specific factors, 829 external effectiveness of contact employees, 597 FDI location at the subnational level: a study of EJVs in CONTEXT China, 835 Modeling uncertainty in buyer—seller cooperation, 961 CHINESE ENVIRONMENT COOPERATION Market orientation and business performance in a Chinese The relationship between internal and external cooperationli- business environment, 227 terature review and propositions, 735 COGNITION Modeling uncertainty in buyer—seller cooperation, 961 Impact of ambient odors on mall shoppers’ emotions, CORPORATE SOCIAL RESPONSIBILITY cognition, and spending A test of competitive causal Nature of corporate responsibilities Perspectives from Amer- theories, 529 ican, French, and German consumers, 55 COHORT SEGMENTATION COUNTRY OF ORIGIN Cohort segmentation An exploration of its validity, 979 Advertising standardization in multinational corporations The COLOR subsidiary perspective, 613 Color and shopping intentions The intervening effect of price COUNTRY-OF-ORIGIN fairness and perceived affect, 541 The shielding effects of brand image against lower quality COMMITMENT countries-of-origin in global manufacturing, 637 Preliminary evidence on the composition of relational COUNTRY-SPECIFIC FACTORS exchange and its outcomes: the distributor perspective, The inflow of foreign direct investment to China: the impact 311 of country-specific factors, 829 Relationship-specific factors influencing supplier involve- CROSS-COUNTRY ANALYSIS OF HIGH-TECH ment in customer new product development, 721 INDUSTRY COMPETING HYPOTHESES Strategic resource commitment of high-technology firms: An Discovery and communication of important marketing find- international comparison, 493 ings: Evidence and proposals, 69 CULTURAL VARIATION COMPETITIVE ADVANTAGE The neglect of intracountry cultural variation in international Business performance and dimensions of strategic orienta- management research, 999 tion, 163 CULTURE COMPETITIVE POSITION Gender diversity in management and firm performance: the Buyer—seller relationships and selling effectiveness: the influence of growth orientation and organizational moderating influence of buyer expertise and product culture, 1009 competitive position, 295 CUSTOMER COMPLAINT BEHAVIOR Factors associated with customer willingness to refer leads to A content analysis of outcomes and responsibilities for sales people, 257 consumer complaints to third-party organizations, 341 COMPUTER-INTERACTIVE INTERVIEWS DATA ENVELOPMENT ANALYSIS Buyer-—seller relationships and selling effectiveness: the Evaluating the profitability and marketability efficiency of moderating influence of buyer expertise and product large banks An application of data envelopment competitive position, 295 analysis, 627 CONSUMER DECISION A content analysis of outcomes and responsibilities for Modeling uncertainty in buyer—seller cooperation, 961 consumer complaints to third-party organizations, DIALECTICAL THEORY 341 A perspective of partnerships based on interdependence and Negative affect The dark side of retailing, 553 dialectical theory, 265 Subject Index Vol. 56 DISCLOSURE EQUITY JOINT VENTURES Corporate disclosure quality, earnings smoothing, and earn- FDI location at the subnational level: a study of EJVs in ings’ timeliness, 1043 China, 835 DISCRETE EXCHANGE EQUITY OWNERSHIP Buyer—seller relationships and selling effectiveness: the Determinants and performance impact of asymmetric gov- moderating influence of buyer expertise and product ernance structures in international joint ventures: an competitive position, 295 empirical investigation, 815 DISCRETIONARY ACCRUALS ETHICAL DECISIONS Corporate disclosure quality, earnings smoothing, and earn- The integration and testing of the Janus-Headed Model ings’ timeliness, 1043 within marketing, 587 DISTRIBUTION CHANNELS ETHICS The antecedents and performance consequences of relation- Nature of corporate responsibilities Perspectives from Amer- alism in export distribution channels, | ican, French, and German consumers, 55 DISTRIBUTIVE BARGAINING EXPENSES The wrath of the fairness-primed negotiator when the reci- Impact of ambient odors on mall shoppers’ emotions, procity norm is violated, 399 cognition, and spending A test of competitive causal DIVERSITY theories, 529 Gender diversity in management and firm performance: the EXPERIENCE influence of growth orientation and organizational The impact of multiple measures of leader experience on culture, 1009 leader effectiveness New insights for leader selection, DOWNSIZING 673 An empirical investigation of the effects of downsizing on EXPORTING buyer—seller relationships, 283 The antecedents and performance consequences of relation- DUAL ENTITLEMENT PRINCIPLE alism in export distribution channels, | Who is the fairest of them all? An attributional approach to Export sales forecasting by UK firms Technique utilization price fairness perceptions, 453 and impact on forecast accuracy, 45 EXTERNAL EARNINGS SMOOTHING The relationship between internal and external cooperation Corporate disclosure quality, earnings smoothing, and earn- literature review and propositions, 735 ings’ timeliness, 1043 ECOLOGICAL CONSUMER BEHAVIOUR FAIRNESS Can socio-demographics still play a role in profiling green Using invoice price information to frame advertised offers, 355 consumers? A review of the evidence and an empirical The wrath of the fairness-primed negotiator when the reci- investigation, 465 procity norm is violated, 399 ELECTRONIC DATA INTERCHANGE FDI LOCATION Adoption and implementation of technological innovations FDI location at the subnational level: a study of EJVs in within long-term relationships, 681 China, 835 ELECTRONIC RETAILING FIRM MARKET ORIENTATION E-retailing versus physical retailing A theoretical model and Firm market orientation and salesperson customer orienta- empirical test of consumer choice, 877 tion: interpersonal and intrapersonal influences on EMOTION customer service and retention in business-to-business Impact of ambient odors on mall shoppers’ emotions, buyer-—seller relationships, 323 cognition, and spending A test of competitive causal FIRM REPUTATION theories, 529 Strategic channel activity preannouncements: An exploratory ENTREPRENEURSHIP investigation of antecedent effects, 923 Business performance and dimensions of strategic orienta- FIRST-MOVER FIRMS tion, 163 Business performance and dimensions of strategic orienta- The influence of flexibility in buyer—seller relationships on tion, 163 the productivity of knowledge, 443 FORECAST ACCURACY Market-oriented organizations in an emerging economy A Export sales forecasting by UK firms: Technique utilization study of missing links, 481 and impact on forecast accuracy, 45 ENVIRONMENTAL HOSTILITY FOREIGN DIRECT INVESTMENT Strategic channel activity preannouncements: An exploratory Foreign investment policies and capital flows in Canada: a investigation of antecedent effects, 923 sectoral analysis, 779 Vill Subject Index Vol. 56 Form of investment by Nordic firms in world markets, 791 INDUSTRY EVOLUTION Evolution of FDI in the United States in the context of trade Industry evolution and internationalization processes of firms liberalization and regionalization, 853 from a newly industrialized economy, 847 FOREIGN INVESTMENT INFLUENCE The inflow of foreign direct investment to China: the impact Adoption and implementation of technological innovations of country-specific factors, 829 within long-term relationships, 681 FRAMING EFFECTS INFORMATION LOAD Using invoice price information to frame advertised offers, The impact of the Internet and consumer motivation on 355 evaluation of prices, 379 INFORMATION PROCESSING THEORIES The impact of the Internet and consumer motivation on GENDER DIVERSITY evaluation of prices, 379 Gender diversity in management and firm performance: the INNOVATION influence of growth orientation and organizational The influence of flexibility in buyer—seller relationships on culture, 1009 the productivity of knowledge, 443 GENERATION X Adoption and implementation of technological innovations Cohort segmentation An exploration of its validity, 979 within long-term relationships, 681 GENERATION Y INSURANCE INDUSTRY Cohort segmentation An exploration of its validity, 979 A content analysis of outcomes and responsibilities for GLOBAL MANUFACTURING consumer complaints to third-party organizations, 341 The shielding effects of brand image against lower quality INTENSITY countries-of-origin in global manufacturing, 637 Strategic resource commitment of high-technology firms An GOVERNANCE international comparison, 493 The antecedents and performance consequences of relation- INTERDEPENDENCE alism in export distribution channels, | A perspective of partnerships based on interdependence and GREEN CONSUMERS dialectical theory, 265 Can socio-demographics still play a role in profiling green INTERFIRM RELATIONSHIPS consumers? A review of the evidence and an empirical The development of interfirm partnering competence Plat- investigation, 465 forms for learning, learning activities, and consequen- GREEN MARKETING ces of learning, 757 Green and competitive Influences on environmental new INTERNAL product development performance, 657 The relationship between internal and external cooperationli- GREENFIELD INVESTMENT terature review and propositions, 735 Form of investment by Nordic firms in world markets, 791 INTERNATIONAL GROWTH ORIENTATION An empirical test of antecedents and consequences of sales- Gender diversity in management and firm performance: the person job satisfaction among Polish retail salespeople, influence of growth orientation and organizational 97] culture, 1009 Organizational commitment and performance among guest workers and citizens of an Arab country, 1021 HIRING INTERNATIONAL ADVERTISING Hiring for success at the buyer—seller interface, 247 Advertising standardization in multinational corporations The HOSPITALS subsidiary perspective, 613 Effects of hospital mergers and acquisitions on prices, 647 INTERNATIONALIZATION PROCESS Industry evolution and internationalization processes of firms IMPLEMENTATION from a newly industrialized economy, 847 Adoption and implementation of technological innovations INTERNATIONAL JOINT VENTURE within long-term relationships, 68| Determinants and performance impact of asymmetric gov- IMPULSE BUYING ernance structures in international joint ventures: an The product-specific nature of impulse buying tendency, 505 empirical investigation, 815 INDIVIDUAL LEARNING INTERNET Organizational and individual learning in the sales force: an The impact of the Internet and consumer motivation on agenda for sales research, 935 evaluation of prices, 379 INDUSTRY AND FIRM EFFECTS The Internet and the price—value—loyalty chain, 391 Industry and firm level interaction Implications for profitab- An analysis of the factors affecting the adoption of the ility, 191 Internet in the UK retail sector, 887 Subject Index Vol. 56 IX INTERNET ADOPTION LISREL An analysis of the factors affecting the adoption of the The product-specific nature of impulse buying tendency, 505 Internet in the UK retail sector, 887 LOYALTY INTERNET SHOPPING The Internet and the price—value—loyalty chain, 391 Consumer patronage and risk perceptions in Internet shop- ping, 867 MANAGEMENT INTERORGANIZATIONAL RELATIONSHIPS Gender diversity in management and firm performance: the A perspective of partnerships based on interdependence and influence of growth orientation and organizational dialectical theory, 265 culture, 1009 The influence of flexibility in buyer—seller relationships on MANUFACTURING FIRMS the productivity of knowledge, 443 Green and competitive Influences on environmental new INVOICE PRICES product development performance, 657 Using invoice price information to frame advertised offers, MARKET ORIENTATION 355 Market orientation and business performance in a Chinese INVOLVEMENT business environment, 227 The product-specific nature of impulse buying tendency, Market-oriented organizations in an emerging economy: A 505 study of missing links, 481 ISRAELI INDUSTRIES MARKET POWER The dominant strategic positioning of foreign MNCs: a Effects of hospital mergers and acquisitions on prices, 647 typological approach and the experience of Israeli MARKET RESEARCH industries, 805 Negative affect The dark side of retailing, 553 MARKETABILITY Evaluating the profitability and marketability efficiency of JANUS-HEADED MODEL large banks An application of data envelopment ana- The integration and testing of the Janus-Headed Model lysis, 627 within marketing, 587 MARKETING JOINT VENTURES AOL Time Warner, Terra Lycos, Vivendi, and the transforma- Trust in international joint venture relationships, 1031 tion of marketing, 861 MARKETING RELATIONSHIPS KEIRETSU Norms and power in marketing relationships: Alternative AOL Time Warner, Terra Lycos, Vivendi, and the transforma- theories and empirical evidence, 699 tion of marketing, 861 MARKETING STRATEGY KNOWLEDGE TRANSFER A content analysis of outcomes and responsibilities for Using customer relationships to acquire technological consumer complaints to third-party organizations, 341 innovation: A value-chain analysis of supplier contracts MATURE INDUSTRY with scientific research institutions, 711 Industry evolution and internationalization processes of firms from a newly industrialized economy, 847 LATE-MOVER FIRMS MERGER Business performance and dimensions of strategic orienta- Core-related acquisitions, multiple bidders and tender offer tion, 163 premiums, 573 LEADER SELECTION MEXICO The impact of multiple measures of leader experience on The influence of organizational variables on the transfer- leader effectiveness New insights for leader selection, ability of management practices: An examination of 673 traditional and learning manufacturing environments LEADERSHIP in Mexico, 989 The impact of multiple measures of leader experience on MNCS leader effectiveness New insights for leader selection, The dominant strategic positioning of foreign MNCs: a 673 typological approach and the experience of Israeli LEADS industries, 805 Factors associated with customer willingness to refer leads to MOTIVATION salespeople, 257 The impact of the Internet and consumer motivation on LEARNING evaluation of prices, 379 The development of interfirm partnering competence: Plat- MULTINATIONAL CORPORATION forms for learning, learning activities, and consequen- Advertising standardization in multinational corporations The ces of learning, 757 subsidiary perspective, 613 Subject Index Vol. 56 MULTINATIONAL ENTERPRISES PERCEIVED QUALITY Foreign investment policies and capital flows in Canada: a Using invoice price information to frame advertised offers, sectoral analysis, 779 355 PERCEIVED RISK NAFTA Consumer patronage and risk perceptions in Internet shop- Evolution of FDI in the United States in the context of trade ping, 867 liberalization and regionalization, 853 PERCEIVED RISKS NEGATIVE EFFECT E-retailing versus physical retailing: A theoretical model and Negative affect: The dark side of retailing, 553 empirical test of consumer choice, 877 NEGOTIATIONS PERFORMANCE The wrath of the fairness-primed negotiator when the reci- Salespeople’s affect toward customers: Why should it be procity norm is violated, 399 important for retailers?, 523 NEWLY INDUSTRIALIZED ECONOMY Gender diversity in management and firm performance: the Industry evolution and internationalization processes of firms influence of growth orientation and organizational from a newly industrialized economy, 847 culture, 1009 NEW PRODUCT DEVELOPMENT Organizational commitment and performance among guest Green and competitive Influences on environmental new workers and citizens of an Arab country, 1021 product development performance, 657 PERFORMANCE IN JOINT VENTURE Relationship-specific factors influencing supplier involve- Trust in international joint venture relationships, 1031 ment in customer new product development, 721 PLATFORMS The development of interfirm partnering competence: Plat- ONLINE PATRONAGE BEHAVIOR forms for learning, learning activities, and consequen- Consumer patronage and risk perceptions in Internet shop- ces of learning, 757 ping, 867 POINTCASTING OPERATIONAL CONTROL AOL Time Warner, Terra Lycos, Vivendi, and the transforma- Determinants and performance impact of asymmetric gov- tion of marketing, 861 ernance structures in international joint ventures: an PREANNOUNCEMENT empirical investigation, 815 Strategic channel activity preannouncements: An exploratory ORGANIZATIONAL CITIZENSHIP BEHAVIOR investigation of antecedent effects, 923 Organizational citizenship behaviors and service quality as PRICE external effectiveness of contact employees, 597 The Internet and the price—value—loyalty chain, 391 ORGANIZATIONAL COMMITMENT PRICE FAIRNESS Organizational commitment and performance among guest Who is the fairest of them all? An attributional approach to workers and citizens of an Arab country, 1021 price fairness perceptions, 453 ORGANIZATIONAL CULTURE PRICE KNOWLEDGE Gender diversity in management and firm performance: the Unit price usage knowledge: Conceptualization and empirical influence of growth orientation and organizational assessment, 367 culture, 1009 PRICE PROMOTIONS ORGANIZATIONAL LEARNING Price-tier competition: Distinguishing between intertier com- Organizational and individual learning in the sales force: an petition and intratier competition, 947 agenda for sales research, 935 PRICE SENSITIVITY The influence of organizational variables on the transferabil- The “top-of-the-line” influence on the buyer—seller relation- ity of management practices An examination of tra- ship, 303 ditional and learning manufacturing environments in PRICE TIERS Mexico, 989 Price-tier competition: Distinguishing between intertier com- ORGANIZATIONAL RESTRUCTURING petition and intratier competition, 947 An empirical investigation of the effects of downsizing on PRICES buyer—seller relationships, 283 The wrath of the fairness-primed negotiator when the reci- procity norm is violated, 399 PARTNERING COMPETENCE PRICING The development of interfirm partnering competence: Plat- The impact of the Internet and consumer motivation on forms for learning, learning activities, and consequen- evaluation of prices, 379 ces of learning, 757 Sources, characteristics, and dynamics of post purchase price PEER REVIEW complaints, 411 Discovery and communication of important marketing find- Price-tier competition: Distinguishing between intertier com- ings Evidence and proposals, 69 petition and intratier competition, 947

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