Table Of Content

JOURNAL OF BUSINESS RESEARCH VOLUME 55 Contents l Are good soldiers good? Exploring the link between organization citizenship behavior and personal ethics David L. Turnipseed 17 Performance-only measurement of service quality: a replication and extension Michael K. Brady, J. Joseph Cronin, and Richard R. Brand 33 The Japanese keiretsu system: an empirical analysis Jean McGuire and Sandra Dow 41 The Chinese connection? Adjustment of Western vs. overseas Chinese expatriate managers in China Jan Selmer 51 Marketing strategy determinants of export performance: a meta-analysis Leonidas C. Leonidou, Constantine S. Katsikeas, and Saeed Samiee 69 The effect of growth on the value relevance of accounting data Kimberly Frank 79 Book Review: Tricks of the Trade by Howard Becker Antonio Burbano SPECIAL ISSUE: MARKETING THEORY IN THE NEXT MILLENNIUM 81 Marketing theory in the next millennium: looking backwards and forwards Ian Wilkinson and Louise Young 87 Emerging macromarketing concepts: from Socrates to Alfred Marshall Donald F Dixon 97 Competition in the third millennium: efficiency or effectiveness? Shelby D. Hunt and Dale F Duhan Marketing: a critical realist approach Geoff Easton Bridging the marketing theory—practice gap with marketing engineering Gary L. Lilien, Arvind Rangaswamy, Gerrit H. van Bruggen, and Berend Wierenga On cooperating: firms, relations and networks Ian Wilkinson and Louise Young How should companies interact in business networks? Hakan Hdkansson and David Ford Learning to improvise, improvising to learn: a process of responding to complex environments Cristian Chelariu, Wesley J. Johnston, and Louise Young German approaches to business-to-business marketing theory: origins and structure Michael Kleinaltenkamp and Frank Jacob Foreign operation mode combinations and internationalization Bent Petersen and Lawrence S. Welch Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research Ruud T. Frambach and Niels Schillewaert Corporate environmentalism: the construct and its measurement Subhabrata Bobby Banerjee The role of the dominant social paradigm in environmental attitudes: a multinational examination William E. Kilbourne, Suzanne C. Beckmann, and Eva Thelen Information planning process and strategic orientation: the importance of fit in high-performing organizations Patrick R. Rogers and Charles E. Bamford Export performance and market orientation: establishing an empirical link Gregory M. Rose and Aviv Shoham Can protectionist trade measures make a country better off? A study of VERs and minimum quality standards Dongsheng Zhou and Ilan Vertinsky The ability of ratings and choice conjoint to predict market shares: a Monte Carlo simulation Goutam Chakraborty, Dwayne Ball, Gary J. Gaeth, and Sunkyu Jun Uninformed response bias in telephone surveys Timothy R. Graeff Market orientation and retail operatives’ expectations Nigel F Piercy, Lloyd C. Harris, and Nikala Lane Positioning options for achieving brand association: a psychological categorization framework Girish Punj and Junyean Moon The impact of work force reduction on subsequent performance in major mergers and acquisitions: an exploratory study Hema A. Krishnan and Daewoo Park Buying decision approaches of organizational buyers and users Junyean Moon and Surinder Tikoo The strategic implementation process: evoking strategic consensus through communication Molly Inhofe Rapert, Anne Velliquette, and Judith A. Garretson Influence tactics and perceptions of organizational politics: a longitudinal study Eran Vigoda and Aaron Cohen Multinationality, global market diversification and profitability among the largest US firms Gongming Qian and Ji Li Estimating marketing persistence on sales of consumer durables in China Ming Ouyang, Dongsheng Zhou, and Nan Zhou SPECIAL ISSUE: MARKETING PRODUCTIVITY 343 Pursuing the concept of marketing productivity: introduction to the JBR special issue on marketing productivity Alan J. Bush, Denise Smart, and Ernest L. Nichols Marketing productivity: issues and analysis Jagdish N. Sheth and Rajendra S. Sisodia Marketing productivity, marketing audits, and systems for marketing performance assessment: integrating multiple perspectives Neil A. Morgan, Bruce H. Clark, and Rich Gooner Global organizational learning effects on cycle time performance G. Tomas M. Hult, O.C. Ferrell, and Robert FE Hurley Benefits associated with supplier integration into new product development under conditions of technology uncertainty Gary L. Ragatz, Robert B. Handfield, and Kenneth J. Petersen Salesforce automation systems: an exploratory examination of organizational factors associated with effective implementation and salesforce productivity Chris Pullig, James G. Maxham, III, and Joseph F. Hair, Jr. Measuring retail productivity: what really matters? Chris Dubelaar, Mukesh Bhargava, and David Ferrarin Output sector munificence and supplier control in industrial channels of distribution: a contingency approach Keysuk Kim Why customers stay: measuring the underlying dimensions of services switching costs and managing their differential strategic outcomes Michael A. Jones, David L. Mothersbaugh, and Sharon E. Beatty Should marketing be cross-functional? Conceptual development and international empirical evidence Harley Krohmer, Christian Homburg, and John P Workman Effects of leadership on organizational performance in Russian companies Detelin S. Elenkov Partnering with foreign businesses: perspectives from Chinese firms Yadong Luo Industrial sector, perceived environmental uncertainty and entry mode strategy Keith D. Brouthers, Lance Eliot Brouthers, and Steve Werner Assessing Porter's framework for national advantage: the case of Turkey Ozlem Oz The effects of sales presentation quality and initial perceptions on persuasion: a multiple role perspectives John R. Sparks and Charles S. Areni Book Review: Radical Innovation: How Mature Companies Can Outsmart Upstarts Richard Leifer, Christopher M. McDermott, Gina Colarelli O’Connor, Lois S. Peters, Mark Rice, and Robert W. Veryzer, Jr. Book Review: The Strategy-Focused Organization Robert S. Kaplan and David P. Norton SPECIAL ISSUE: MARKETS-AS-NETWORKS 623 Introduction to special issue on Emerging issues in electronic marketing: thinking outside the square David R. Fortin, Ruby Roy Dholakia and Nikhilesh Dholakia 629 Using key informant insights as a foundation for e-retailing theory development Deborah L. Cowles, Pamela Kiecker and Michael W Little 637 The Australian Country Market: a European case study on marketing regional products and services in a cyber mall Rainer Haas From real world to mirror world representation Solveig Wikstrom, Camilla Carlell and Maria Frostling-Henningsson Consumer response to the Internet: an exploratory tracking study of on-line home users Fareena Sultan Realizing the social and commercial potential of interactive technologies Norbert Mundorf and Jennings Bryant Asymmetric price effects in the telecommunications services markets Manoj K. Agarwal Assessing market structure and company fit based on consumer perceptions in dynamic information technology markets John H. Roberts and Pamela D. Morrison SPECIAL ISSUE: ELECTRONIC MARKETING 687 Traditional malls vs. factory outlets: comparing shopper typologies and implications for retail strategy Kristy E. Reynolds, Jaishankar Ganesh and Michael Luckett 697 Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events Roscoe Hightower, Michael K. Brady and Thomas L. Baker 709 Corporate restructuring and performance: an agency perspective on the complete buyout cycle Garry D. Bruton, J. Kay Keels and Elton L. Scifres 725 Procedural voice and distributive justice: their influence on mentoring career help and other outcomes Orlando C. Richard, Edward C. Taylor, Tim Barnett and Mary Frances A. Nesbit 737 Emerging macromarketing concepts: from Socrates to Alfred Marshall Donald F Dixon 747 An empirically based model of competitor intelligence use Mark Peyrot, Nancy Childs, Doris Van Doren and Kathleen Allen 759 Entry mode strategy and performance: the role of FDI staffing Robert Konopaske, Steve Werner and Kent E. Neupert 771 Comparing transactional forms in administered, contractual and corporate systems in grocery distribution Gilles Corriveau and Robert D. Tamilia 775 The effects of discount level, price consciousness and sale proneness on consumers' price perception and behavioral intention Bruce L. Alford and Abhijit Biswas 785 SMBs in search of international strategic alliances: perceived importance of personal information sources Magne Supphellen, Sven A. Haugland and Tor Korneliussen SPECIAL ISSUE: ASIAN BUSINESS RESEARCH 797 Introduction to a special issue of JBR on Asian business research Thomas Tsu Wee Tan 799 Globalization and trends in international marketing research in Asia Thomas Tsu Wee Tan and Tan Jee Lui 805 International risk perceptions and mode of entry: a case study of Malaysian multinational firms Zafar U. Ahmed, Osman Mohamad, James P. Johnson and Brian Tan 815 Researching managerial values: a cross-cultural comparison Benjamin Lin Boon Tan 823 Lessons learned in cross-cultural research of Chinese and North American consumers Kathleen Brewer Doran 831 Export promotion programs of Malaysian firms: an international marketing perspective Zafar U. Ahmed, Osman Mohamed, James P Johnson and Leong Yee Meng 845 Service quality: gaps in the Malaysian telemarketing industry Norizan Mohd Kassim and Jamil Bojei 853 Gender-role portrayals in Malaysian and Singaporean television commercials: an international advertising perspective Thomas Tsu Wee Tan, Lee Boon Ling and Eleanor Phua Cheay Theng SPECIAL ISSUE: CROSS-CULTURAL CONSUMER AND BUSINESS STUDIES 863 Cross-cultural consumer and business studies: introduction to a special issue Gerald Albaum and Scott M. Smith 867 Family communication and children’s purchasing influence: a cross-national examination Gregory M. Rose, David Boush and Aviv Shoham 875 Comparative service quality: German and American ratings across service settings Terrence H. Witkowski and Mary FE Wolfinbarger 883 Business ethics in the NAFTA countries: a cross-cultural comparison Jacqueline N. Hood and Jeanne M. Logsdon 891 Sovereignty change influences on consumer ethnocentrism and product preferences: Hong Kong revisited one year later Julie H. Yu and Gerald Albaum Cross-country attraction as a motivation for product consumption Marvin E. Goldberg and Hans Baumgartner Comparative advertising effectiveness in different national cultures Jung Ok Jeon and Sharon E. Beatty East—West consumer confidence and accuracy in memory for product information Elizabeth Cowley Cultural values and important possessions: a cross-cultural analysis John Watson, Steven Lysonski, Tamara Gillan and Leslie Raymore Attitude functions in consumer research: comparing value—attitude relations in individualist and collectivist cultures Gary D. Gregory, James M. Munch and Mark Peterson A five-nation study of developmental timetables, reciprocal communication and consumer socialization Gregory M. Rose, Vassilis Dalakas and Fredric Kropp Perceived risk, moral philosophy and marketing ethics: mediating influences on sales managers’ ethical decision-making John Cherry and John Fraedrich Linking top manager attributions to strategic reorientation in declining firms attempting turnarounds Vincent L. Barker III and Pamela S. Barr Information internalisation in internationalising the firm Gary A. Knight and Peter W. Liesch First-mover advantages in regimes of weak appropriability: the case of financial services innovations Luis E. Lopez and Edward B. Roberts Asymmetric strategic alliances: a network view Homin Chen and Tain-Jy Chen Pricing retail services K. Douglas Hoffman, L.W. Turley and Scott W. Kelley — e a m ~ aed _—e aa = ee = wy