Jamestown Savings Bank Ice Arena Jamestown Savings Bank Ice Arena

40 Pages·2003·2.59 MB·English

July/August 2003
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Also Inside:
How to Market Your Facility to Tourists
Small Town Ice Arenas of the Future
Kids on Thin Ice
Oct 12 - 17, 2003
Oglebay Resort and
Conference Center
Wheeling,
Ice Arena
West Virginia
Institute of Management
Management Education and
Certification Program
Join the industry leaders of tomorrow and
learn with the best at iAIM.
In response to industry needs
and in fulfillment of its
mission, ISI offers the
first comprehensive
management education
and certification pro-
gram for ice arena
managers, operators
and programmers.
Governed by a Board of
Regents, under the direc-
tion of Jack Vivian, PhD., Presented by the
the goal of iAIM is to Ice Skating Institute
provide industry-specific
education to enhance the
knowledge, efficiency and
effectiveness of each graduate.
Instructors are selected from among the
industry's most knowledgeable and
experienced practitioners.
What you learn at iAIM could make the
difference in the success of your career
and your facility.
®
For more information,
call 972-735-8800 or visit
www.skateisi.org
volume 6, number 2 september/october 2003
contents
Publisher
Is There a Glass Ceiling in the Ice
Ice Skating Institute
Arena Industry? . . . . . . . . . . . . . . . . . . . . .8
Editor
by Jack Vivian, PhD
Dianne Powell
Editorial Advisors
Peter Martell How to Maximize Sales
Patti Feeney Opportunities . . . . . . . . . . . . . . . . . . . . .14
by Susan Snyder-Davis
Print Production and
Advertising Sales Manager
Carol Jackson
Jamestown Savings Bank Ice Arena . . .18
Art Director
by Sara Meyerdierks Hillgrove
Cindy Winn Livingston
Contributors
Jack Vivian, Ph.D. Ice Arena Mold Contamination . . . . . . .26
Susan Snyder-Davis
by Todd Bradley
Todd Bradley
Tina Syer
Sara Meyerdierks Hillgrove
How Coaches’ Behavior Impacts
Athletes’ Motivation . . . . . . . . . . . . . . . .30
The ISI EDGE (USPS 017-078,
ISSN 1522-4651) is published by Tina Syer
bimonthly; January/February, Jamestown Savings Bank Ice Arena
March/April, May/June, Photo courtesy of Jon Elder Productions
July/August,
September/October, A L S O I N T H I S I S S U E
November/December; by the
Ice Skating Institute, 17120 N.
Dallas Pkwy., Ste. 140, Dallas, New Judges Manual Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
TX 75248-1187. Annual
Subscription Rate is $24.00 per
year. Periodicals postage paid at Classified Ads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Dallas, TX, and at additional
mailing offices. ISI Fall Seminars Planned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
POSTMASTER NOTE: Send
address changes to ISI EDGE, Tough Times Require Strong Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
c/o The Ice Skating Institute,
17120 N. Dallas Pkwy., Ste. 2003 ISIWorld Recreational Team Championship Results . . . . . . . . . . . . . .25
140, Dallas, TX, 75248-1187.
Printed in the U.S.A.
Coaches Corner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Subscriptions available
through membership only. ISI Electronic Communications Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
©2003 by the Ice Skating
Institute. Reproduction in Judges Pass Certification Update Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
whole or in part is prohibited
unless expressly authorized in
writing by publisher. All rights
reserved. Opinions expressed
D E P A R T M E N T S
by contributors do not neces-
sarily represent the views of
CROSSCUTS News and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
the Ice Skating Institute, the
publisher or the advertisers.
CALENDAR ISI Endorsed Competitions, Shows/Exhibitions . . . . . . . . . . . . .16
Submissions of manuscripts,
materials, photographs, and
ICE ARENA ASSOCIATIONS NEWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
artwork are made at mailer’s
risk and must include self- GETTING CONNECTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
addressed envelope with suffi-
cient postage for return. No ADVERTISERS INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
responsibility will be assumed
for unsolicited materials. ISI ISIA EDUCATION FOUNDATION REPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
reserves the right to edit mate-
rial submitted for content and AND ANOTHER THING … Commentary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
space consideration.
CrossCuts cancer patients and research efforts at
the Dana-Farber Cancer Institute, will
be held October 10-11, 2003 at the
Bright Hockey Arena at Harvard Uni-
versity. The exhibition, a 34-year tradi-
tion, is organized by students of Eliot
Dedicated to providing leadership,
education, and services to the House at Harvard. The host of this
ice skating industry. year’s exhibition will be 1992 Silver
ice skating institute Medallist Paul Wylie. The show will fea-
17120 N. Dallas Parkway, Suite 140 news and notes ture 1994 Olympic Gold Medallist
Dallas, TX 75248-1187
Oksana Baiul, 2003 National Pairs
Phone: [phone]
Fax: [phone] Champions Philip Dulebohn and
e-mail: [email protected] Tiffany Scott, and brothers Parker and
New Ownership for
www.skateisi.org
Colin Pennington.
Rainbo Sports Shop
isi international headquarters staff
Executive Director
An Evening with Champions brings
Peter Martell After 35 years of owning and manag-
Managing Director, together world-class figure skaters, col-
ing Rainbow Sports Shop in Skokie,
Member Programs and Services lege students, kids and doctors in an
Patti Feeney IL, Cale Carvell has sold a majority effort to eradicate cancer. For more
Controller interest in the company to a new
information or to order tickets, call
Karen Schaffer management team headed by Mike
Membership Coordinator 617-493-8172 or go to www.anevening-
Kimberley Russelle Allenson. Allenson has over 15 years withchampions.org.
Editor of experience in retailing, merchan-
Dianne Powell dising and marketing. Carvell will
Advertising Sales and
focus on expanding Rainbo’s speed
Print Production Manager
Carol Jackson skating business. For more informa- NEW CONSTRUCTION
National Events Coordinator and tion on Rainbo Sports Shop, go to
Skating Program Director
www.rainbosportsshop.com.
Barb Yackel
Administrative Assistant • Scranton, PA – An Ice Box indoor
Kathy Chase skating rink is being built in
An Evening with Champions to
Art Director Scranton.
Cindy Winn Livingston Benefit the Jimmy Fund
Information Services Coordinator
Jeff Anderson • Georgetown, MI – Ground has
An Evening with Champions, an
Sponsorship Sales Manager been broken for a new approxi-
Stuart Sedransky annual figure skating exhibition that
mately $8 million municipal ice
Telephone [phone] benefits the Jimmy Fund for pediatric
arena. A grand opening is sched-
isi officers uled for May 2004.
President Jim Lange
1st Vice President Mike Paikin • Guangzhou, China – Grand View
2nd Vice President Gerry Hart
Mall, the largest shopping mall is
Treasurer Jim Hartnett
Secretary Margy Bennett Asia, expects to attract up to
Immediate Past President Boyd Wietecter 800,000 people a day. The mam-
moth facility will house a 48-story
directors
five-star hotel, a 30-story office
District 1 Katy Hayden
District 2 Robyn Bentley building and an ice rink.
District 3 Richard Arenella
District 4 Jeff Doucette
• Detroit, MI – Campus Martius Park
District 5 Shane Douglas
District 6 Carol Burns is a gift to the city from the Detroit
District 7 Margy Bennett 300 legacy. The park will include
District 8 Jimmie Santee
green space and two concert stages
District 9 Dan Smith
District 10 Rebecca Anderson and will feature a fountain in the
District 11 Liz Folger summer and a skating plaza the
District 12 Janise Jensen
District 13 Bob Knoerl size of New York’s Rockefeller Cen-
District 14 Paige Scott ter in winter.
District 15 Donald Bartelson
District 16 Cindy Solberg
District 17 Jos Pronk • Bethlehem, PA – After four years of
District 18 Jean-Claude Detre planning and delays, construction
Hockey Spiro Giotis
was started in June on a hockey rink
Builders & Suppliers Doug Peters
Instructors David Santee at Bethlehem Works. The Philadel-
Commercial Rinks Andy Deyo phia Flyers and Lehigh Valley Ice
Public Rinks Al Tyldesley
Management kicked off the six-
Schools, Colleges, Universities Vicki Korn
PSA Representative Gerry Lane month project to build the $7.5 mil-
USFSA Representative Homer Hagedorn lion, two-rink Flyers Skate Zone.
Lifetime Honorary Member Carol Zdziebko
Paul Wylie to host an Evening with Champions.
4 the edge september/october 2003
• Delmont, PA – Center Ice in Del- • Syosset, NY – A new outdoor facility the facility regularly. Residents
mont has added a third sheet of ice housing an almost NHL-sized roller opposed to the closing circulated
to meet growing demands for ice rink in the spring, summer and fall petitions to recall the mayor.
time from hockey players and figure and an ice rink in the winter opened
skaters. The new Allegheny Arena in June with NHLers Darius Kaspari- • San Antonio, TX – Goodwill Indus-
rink is named for the Allegheny tis and Trent Hunter. “Le Colissee” tries has taken over space once occu-
Hockey Association, a member of features boards, glass, goals, score- pied by the Crystal Ice Palace skat-
the Pittsburgh Amateur Hockey board and signage in French. Skat- ing center.
Association. The AHA plans to add ing director Manon Bibeau promis-
teams and expand programs for es the finest instruction for skaters NAMES IN THE NEWS
girls. In addition to the growth in while owner Michael Rudman
hockey at Center Ice, the figure skat- promises guest visits by New York
ing program has grown by 12-15 Islander players • Congratulations to San Jose Junior
percent in the last year. Sharks ice hockey coach Luc Roy
who received a Double-Goal Coach
Award from Positive Coaching
ARENA CLOSINGS
Alliance for his efforts to provide a
ARENA OPENINGS
positive environment for his team.
• Parma Heights, OH – Parma
• McCall, ID – The Manchester Ice and Heights owned Greenbrier Ice Rink • Congratulations to Richard
Event Center, a year-round ice rink, closed in June amid controversy. Dwyer, recipient of the Skaters’
opened in June in downtown City officials decided in 2002 to Fund’s Ambassador Award for
McCall with a ribbon cutting, dedi- close the rink this year due to its humanitarian service. The award
cation and ice show. The $6.2 mil- operating deficit and need for up to recognizes Richard Dwyer for his
lion, 650-seat center has windows $500,000 in capital improvements. years of service, love and caring for
overlooking Payette Lake and an The closing was recommended by the sport of figure skating.
NHL-sized sheet of ice. The center is a 10-person task force that con-
the project of the Rich Sabala Foun- ducted a nine-month study and • Suburban Sports Group has hired
dation, founded by Rich and Diana found that fewer than one percent Ian Herbers as assistant manager
Sabala in memory of their son. of Parma Heights households used of Novi Ice Arena in Novi, MI. Her-
Continued on page 6...
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...Continued from page 5
bers’ experience includes being a ate West Suburban Arena for eight has 35,000 feet of new pipe and con-
Suburban Hockey Schools instructor years has been approved. FMC crete. Coolant leaking from the old
for a year. Herbers played junior offered the base rent plus $443,000 pipes caused the rink to be shut
hockey in the Western Hockey worth of capital improvements. down last winter.
League and played hockey at the FMC agreed to purchase the equip-
University of Alberta while earning ment currently in use at the arena • Cudahy, WI – The developer of the
his degree in physical education. He and transfer ownership to the town. planned $27 million Powerade Ice-
has played for the Edmonton Oilers A new electric Zamboni has been port asked the city of Cudahy for
American Hockey League affiliate, ordered, with new dehumidifica- more time to provide details of the
the Detroit Vipers, the Tampa Bay tion, a new arena ceiling, new floor- project’s budget. Sportsites LLC, the
Lightning and the New York ing and other improvements on the real estate developer, hopes to also
Islanders. way. Over the lease period, the develop LakePort Village, a proposed
refrigeration system will be replaced 35-acre mixed-use development to
• Jeff Bardwell is the new Arena along with the dashers and most of surround the five-rinks facility. The
and Properties Manager at Everett the facility’s mechanical systems. 210,000-square-foot Iceport is sched-
Arena in Concord, NH. FMC will devote one-half of one per- uled to open for the summer of
cent of revenue to a Community 2004. In addition to the five rinks,
Investment Program that will fund Iceport is to feature a wireless Inter-
RINK RUMBLINGS scholarships, charity events and net café and kiosks, a performance
other programs. FMC now operates enhancement center, gaming room,
17 public ice arenas throughout MA. study hall, day care, and food and
EAST beverages areas.
• York, PA – Officials with the York
• Zullinger, PA – The 35,596-square- City Recreation Corporation’s ice NORTHWEST
foot building that housed the Doris rink at Veteran’s Memorial Park are
I. Billow Ice Arena for two years cautiously optimistic about being • Hood River, OR – Developers want
went on the auction block in July. able to meet their November bond to turn a tiny, 75-year-old ski resort
The $2.8 million arena, which payment of $181,492 and next into a year-round attraction with
opened in December 1997, was sold May’s payment of $446,492. Plans to 450 housing units and a resort with
for $400,000 to two businessmen increase revenues include turning an ice rink, biking and hiking
who hope to reopen it. The building the 6,000-square-foot mezzanine trails, a golf course, hotel and
had been gutted and the ice-making space originally designed for a restaurants. A coalition called
system, Zamboni and rental skates restaurant into an all-purpose room Cooper Spur Wild and Free oppos-
sold after a bank foreclosed on the for corporate parties, dances and es the plan citing concerns about
facility in 2000. bingo. Summer day camps offering damage to the local watershed,
skating and an array of sporting,
soaring land values and the poten-
• Bennington, VT – A feasibility educational and recreational activi- tial impact on wildlife, including
study is to be conducted to deter- ties are planned along with efforts to elk that winter near Cooper Spur.
mine the practicality of building an solicit business and government
ice skating rink at Bennington’s entities for funds to increase the • Moscow, ID - $165,000 has been
recreation center. number of learn-to-skate programs donated to the Palouse Ice Rink Asso-
for inner city kids.
ciation for ice rink improvements.
• New York, NY – A new $15 million
Sports Complex, slated for the hang- MIDWEST
CANADA
er area of Floyd Bennett Field in the
Gateway National Park, will house a • Hoffman Estates, IL – A verbal agree-
• Windsor, ON – City Council mem-
full-sized ice hockey rink as well as a ment between the Chicago Wolves
bers are considering a joint arena
smaller rink for recreational skating and Hoffman Estates park district
and stadium venture with the Uni-
and pee-wee hockey. Other ameni- officials calls for the addition of a
versity of Windsor. The proposed
ties planned include six full-sized skating facility to the park district
6,500-seat stadium and 5,000-seat
basketball and volleyball courts, out- community center. Under the plans,
arena is estimated to cost $35 mil-
door football and soccer facilities, a the community center would also be
lion. The university is committed to
3,500-square-foot gymnasium with expanded and rehabbed. If
building the stadium.
men’s and women’s locker rooms approved, the skating facility will
and saunas, a climbing wall, game include two NHL-sized rinks, one
and party rooms, a food court and accommodating 700 spectators and Editor’s Note: “CrossCuts” is com-
pro shop. Floyd Bennett Field served the other 300. Plans call for a pro piled from press releases and pub-
as the city’s first municipal airport in shop, video wall and concessions lished reports. Submit information to
1928 and was heavily used by the area. The Wolves would use the facil- Editor, ISI EDGE, 17120 N Dallas
Navy during World War II. ity for practice only. Pkwy, Suite 140, Dallas, TX 75248-
1187; fax to 972-735-8815; e-mail
• Natick, MA – Facility Management • Milwaukee, WI – Red Arrow Park’s to [email protected].
Corporation’s bid to lease and oper- ice rink’s renovated cooling system
6 the edge september/october 2003

Is There a Glass Ceiling in
the Ice Arena Industry?
by Jack Vivian, Ph.D.
Where are the female managers in the ice arena teaching and coaching university hockey and football teams
industry? When dealing with ice arenas in the at the time. A college graduate, she combined fundamental
United States, I find there are few women in man- training in business with a keen ability to solve problems and
agement or operations positions. With the recent advances see the “big picture.” When I moved on to professional
women have made in other industries, it is alarming that our hockey, she wasn’t even considered as my replacement.
field has so few. This leads one to ask what factors have con-
tributed to the low number of females advancing to the man- Over the years, the women I have observed and been associ-
agement level in the ice arena industry. ated with have confirmed what the literature on manage-
ment skills indicates; women have better consensus and
Successful managers realize that they need the best talent if team building skills than their male counterparts. Men are
their business is to succeed and be the best. I have managed more direct and authoritative, as is yours truly. I can howev-
people in the ice arena industry for more than 37 years, and er think of many past and present skating directors, office
I have yet to figure out why it has taken women so long to managers, concession and pro shop workers who would
advance within the industry. There have been many times make outstanding arena managers, if given the chance. I
over the years when I have observed successful women in ice don’t believe their lack of opportunity resulted from a per-
arena positions, but they did not advance. ception that they didn’t want the responsibility or were more
interested in motherhood, as some would lead us to believe.
I recall a woman I worked with, an outstanding office man- Nor did they lack proper credentials or physical skills to per-
ager who performed many management tasks since I was also form the job.
Continued on page 10...
8 the edge september/october 2003
the edge september/october 2003 9
...Continued from page 8
Sadly, I have not come across many women in the opera- look to the leadership in community governments for one of
tions and maintenance side of our industry, although we the solutions. It would appear that recreation directors and
hope to change that through our iAIM Certificate of Oper- city managers are male dominated professions; thus, if a
ations program; iAIM encourages all students to become good old boys network is in effect, the tendency is to appoint
actively involved in all facets males to subordinate posi-
of the business. Surely, we will tions. Whether politics and
find females with the interest the dominance of males in
and skills to perform these Life in our industry is diffi- that segment of society have
tasks. Since communication, contributed to this phenome-
organization and attention to non would be an interesting
cult enough without trying
details are more important study.
than physical or mechanical
to succeed in management
skills, I am confident that Management in the 2000s has
when it finally does happen, changed the way it looks at
by appointing only men to
these individuals will do a lot and involves itself with the
to attract a whole new breed of workforce. With workers and
important positions.
competent, qualified females managers alike stressed out by
to the operations and mainte- the demands to do more with
nance side of the business. less and fears about losing
jobs, the workplace is not
Life in our industry is difficult enough without trying to quite the picture of sweetness and happiness of the 80s and
succeed in management by appointing only men to 90s. Nor is it all doom and gloom either. There is evidence
important positions. I don’t believe good managers select of new employee and management attitudes toward work —
key contributors based on a prejudiced point-of-view. The - and each other. This cannot help but boost females into
fact, however, is that there may be a “good old boys” net- management positions.
work that contributes to the current situation.
The worker of today is looking for a career, not just a job.
Due to the fact that many arenas in the past have been More individuals are looking at jobs as professions and come
owned and operated by municipalities, maybe we should to the workplace with a higher level of technical competence
Continued on page 12...
10 the edge september/october 2003