ION Product Catalog - Welcome to API Technologies | API Technologies

73 Pages·2009·0.91 MB·English

ION PRODUCT CATALOG
This ION Product Catalog is a "living" document. This means it is continually updated. The most up-to-date version of the
product catalog may be found online at www.ion-networks.com.
This guide is intended solely for the use and information of ION Networks, its designated agents and their employees.
The information was obtained from several different sources that are deemed reliable by all industry standards.
To the best of our knowledge, this information is accurate in all respects. However, neither ION Networks, nor any of its
agents or employees, shall be responsible for any inaccuracies contained herein.
©Copyright 2008-2009, ION Networks. All rights reserved. No part of this guide may be reproduced or transmitted in any
form or by any means, electronically or mechanically, including photocopying, recording or any information storage and
retrieval system, without permission in writing from the publisher.
ION NETWORKS September 2009
ION PRODUCT CATALOG
Introduction.........................................................................1
How to Order ION Products......................................................1
Contacting .........................................................................1
Selecting an ION Appliance .....................................................2
ION Appliance Model Numbers ..................................................5
ION Order Assistance Guide .....................................................6
ION Products........................................................................8
ION SA5600 Secure Appliance ...................................................8
Power Rebooting .............................................................12
Host Expansion for the SA5600 .............................................17
ION SA500 Service Access Point................................................22
ION SM110Secure Modem .......................................................24
ION Secure™ 3500 .................................................................26
ION Secure™ 5500 .................................................................29
PRIISMS Secure Access Gateway................................................32
Professional Services..............................................................35
ION Maintenance Plans............................................................36
Training...............................................................................39
Modem Homolagation Certification.............................................40
Power Cord Directory ............................................................43
PION Serial Cables Guide .........................................................50
United States Department of Commerce Commodity Classification.....68
Part Number Index.................................................................75
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ION PRODUCT CATALOG
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ION PRODUCT CATALOG
Introduction
This catalog assists customers in determining the correct ION product, peripherals, and ION services to
order. This document contains product part numbers, specifications, cabling, certification, and ION
services information. All prices are listed in US dollars.
How to Order ION Products
Contacting
Whom do I contact when I need to order ION products?
To order ION products either contact your account representative directly or reach us using the
information below:
phone:
+1 908.546.3900, Option 7 (Domestic and International)
email:
[email protected]
mail:
120 Corporate Blvd.
South Plainfield, NJ USA 07080
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ION PRODUCT CATALOG
Selecting an ION Appliance
What ION device meets my application needs?
Below is a guide that will help you select the best ION device for your application. This table covers the
most common configuration options. For a complete list of device configuration options, refer to the ION
Products section of this catalog or contact your ION representative.
Table 1: ION APPLIANCE SELECTOR
Do you need
SSL VPN Do you need to
How many (encryption/ monitor temperature,
devices will you Do you require FW) to flood conditions, or
be connecting RoHS/WEEE encrypt dry contacts such as
through the ION compliant admin on a door or device ION Appliance
device? hardware? sessions? alarm? Option
1 Serial Endpoint Yes No No SM110
2 IP Endpoints Yes Yes No SA500
5 IP Endpoints SA500-EP5
SA500-UP5
License allows a
field-upgrade to 5
Endpoints
Up to 2 serial and Yes Yes No SA5610-RW
24 IP Endpoints#
Up to 4 serial and No No No 3520*
24 IP Endpoints# Yes 3525*
Yes No 5520*
Yes Yes 5525*
Yes SA5625
No SA5620-RW
Up to 8 serial and Yes Yes No SA5630-RW
24 IP Endpoints#
Up to 16 serial Yes Yes No SA5630-RW
and 24 IP End- with EXP8-56
points#
Up to 16 serial No No 3540*
and 24 IP End-
No Yes 3545*
points#
Yes No 5540*
Yes 5545*
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ION PRODUCT CATALOG
Table 1: ION APPLIANCE SELECTOR
Do you need
SSL VPN Do you need to
How many (encryption/ monitor temperature,
devices will you Do you require FW) to flood conditions, or
be connecting RoHS/WEEE encrypt dry contacts such as
through the ION compliant admin on a door or device ION Appliance
device? hardware? sessions? alarm? Option
Up to 24 Serial SA5630-RW with
and 24 IP End- Exp16-56
points # SA5630G2-RW
Yes Yes No
with Exp16-56
Comes with a second
factory installed
international modem
Up to 28 serial No No 3560*
Endpoints
No Yes 3565*
Yes No 5560*
Yes 5565*
# IP Endpoint count is a recommendation.
* Limited quantities are available. Speak to your ION sales representative for more information.
Note: On the 3500, 5500, and SA5600 devices, a 48 volt DC power option is available.
Note: RW — Restriction of Hazardous Substances (RoHS) and Waste from Electrical and Electronic Equipment (WEEE)
compliant
Did I remember the serial cable and power cords?
Cables: ION devices come with many of the cables and connectors required for basic installation. To see
what is included with each ION device, refer to the ION Products section of this guide. For additional
details on data cables, refer to the ION Serial Cables section of this document.
Power Cords: Customers must indicate on their Purchase Orders (POs) which type of power cords they
require. Refer to the Power Cord Options section of this guide to identify the correct one to order. (For
example for Continental Europe you would order power cord, IEC-CE. For Australia you would order IEC-
AU.)
Did I remember my custom configuration file?
We have the ability to load a custom configuration file on to a SA5600, SA500 or SM110 unit in our
factory. This service is provided free of charge to customers that have SecureCare maintenance
agreement or at a $25 per device fee for other customers. This service is provided to further simplify
the deployment of ION devices. This content of the configuration file is the responsibility of the
customer. We make no guarantees and will not test the configuration operation file. If you wish for us
to load a specific configuration file, it must appear on your purchase order. (For example: “Load
Configuration File: ABC_Co_Users.CFG”) If this information does not appear on your purchase order,
we will load a standard configuration file.
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Software
PRIISMS is a web-based management application that provides secure access to network devices by
establishing a single entry point for all administrative traffic. When combined with ION Appliances,
PRIISMS offers a comprehensive remote services delivery and access & control system.
The PRIISMS application is an option for all ION appliances. (The SA500 Service Access Point, however,
requires PRIISMS).
Optional PRIISMS modules include:
• AGM (Authentication Gateway Module)
This module allows PRIISMS to authenticate a user with an external RADIUS-based authentica-
tion server (such as RSA SecurID® and ActivCard®).
PRIISMS is sized and priced according to the number of concurrent connections it can support capable of.
Refer to the PRIISMS Gateway section of this guide to select the PRIISMS license that best suits the
number of connections your operation needs. The PRIISMS Gateway section also provides details on the
server and software components that you need to properly host the application.
Secure Tokens
The ION ST520 Secure Token (ST520) is a software personal authenticator, for verifying users accessing
PRIISMS, security appliances, and the SM110 Secure Modem.If PRIISMS is licensed for use with an ION
device, an ION ST520 Secure Token is provided at no charge. Additional tokens for use with any non-
PRIISMS ION device are available on a per/seat basis.
For all of your product questions, please feel free to contact your ION account representative.
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ION Appliance Model Numbers
ION appliance models are identified by a product number indicating series, or family, and hardware
options. An example of how a model number’s identifier, SA5620I-RW Secure Appliance, can be
understood is illustrated in the following example.
An ION product number can be “decoded” per this example for Secure Appliance model SA5620I-RW:
SA 56 2 0 I - RW

Product Type
Secure Appliance

Product Series
SA5600

Number of Serial (Host) Connections
1 = 2 Hosts
2 = 4 Hosts
3 = 8 Hosts

Real-World Environmental Monitoring
0 = No RWI (Real-World Interface)
5 = RWI (Real-World Interface)

Type and Number of Modems
G2 = 2 Analog Modems
I = 1 ISDN Modem
[Blank] = 1 Analog Modem
N = No Modems

RoHS / WEEE Compliance
RW = RoHS/WEEE Compliant
[Blank] = not RoHS/WEEE Compliant
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ION Order Assistance Guide
Confused about ordering ION products? This Order Assistance Guide walks you through several sample
customers to give you a better understanding of the ordering process.
Table 2:
SA5600 with Expansion Kit and Power Reboot
Quantity Example Part Number Comments
SA5600 Secure Appliance
1 SA5630-RW This is the ION SA5600 model part number. There are several base configurations that can be
ordered. This one is the four-port model. For more information, refer to the SA5600 section
of this catalog.
1 IEC-CE Most ION appliances ship with a North American power cord. However, this appliance is going
to Europe. As such it requires a different plug type. For a list of power cord options, refer to
the power cord section of this catalog.
4 WC-45EC7 Customers must order the appropriate serial cables to connect to the host ports of the ION
appliance. For questions regarding cables, refer to the serial cables section of this catalog.
1 RM-56 This customer required rack mounts. For rack mounts and other accessories, refer to the
SA5600 section of the catalog.
1 Load config: We have the ability to pre-load custom configuration files to your ION devices. If you require
a custom configuration, it must appear on your purchase order. Purchase orders received
ABC_Co_Users.CFG
without mention of a specific configuration will be sent with the standard configuration file.
(This service is offered free to SecureCare customers. For all other customers, we charge a
$25 per device fee for this service.)
Host Expansion Unit
1 EXP8-56 This is the 8-port Expansion Module. It plugs into the back of the SA5630 appliance.
1 WL-IEC320C7CE Most ION appliances ship with a North American power cord. However, this appliance is going
to Europe. As such it requires a different plug type. For a list of power cord options, refer to
the power cord section of this catalog.
4 WC-45EC7 Customers must order the appropriate serial cables to connect to the host ports of the ION
appliance. See serial cable section for more details. Note that the serial interface on the
4 WC-45E9MF7 expansion unit is DB9. We provide DB9 to RJ45 headshell/converters that provide an identical
pinout to the SA5600 model host ports. This permits the use of identical serial cables for both
the base unit and expansion unit as detailed in the serial cable section of this catalog.
Host Expansion Unit
1 IPC8-20A-C14 We support a range of intelligent reboot devices that allow for the secure remote reboot of a
router or server. For more information, refer to the power reboot section of this catalog.
1 WL-IEC320C19CE Most ION appliances ship with a North American power cord. However, this appliance is going
to Europe. As such it requires a different plug type. For a list of power cord options, refer to
the power cord section of this catalog.
8 WL-IEC320C13C14 Depending upon which reboot device is purchased, the customer may require an IEC C13 to
IEC C14 power extension cord. Please refer to the power reboot device section for more infor-
mation.
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