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Introduction to Health Care, 3rd Edition PDF

625 Pages·2011·25.74 MB·English
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INTRODUCTION TO HEALTH CARE THIRD EDITION Supplements At-A-Glance SUPPLEMENT WHAT IT IS WHAT’S IN IT StudyWARE™ CD-ROM Software program ● Quizzes with immediate feedback (CD-ROM in the back ● Health-related videos of the book) ● Career skills videos ● Anatomy and pathology animations ● Math tutorials ● Interactive games ● Crossword puzzles ● Case studies Workbook Print ● Vocabulary review ● Review questions ● Critical thinking scenarios ● Image labeling ● Skill assessment checklists Mobile Media Mobile downloads Mobile downloads with audio for directional terms, terms related to the structure and function of the body, and terms related to common conditions. Instructor Resources CD-ROM ● Electronic Instructor’s Manual files ● Electronic testbank ● Slide presentation created in PowerPoint®with full-color art, animations, and video clips ● Textbook and workbook answer keys WebTutor Advantage Web access ● On Blackboard platform (other platforms available upon request) ● Content and quizzes linked to each chapter ● Comprehensive glossary ● Video clips and animations ● StudyWARE™ interactive games ● Slide presentations created in PowerPoint® ● Discussion questions ● Mid-term and Final exams Australia (cid:129) Brazil (cid:129) Japan (cid:129) Korea (cid:129) Mexico (cid:129) Singapore (cid:129) Spain (cid:129) United Kingdom (cid:129) United States This is an electronic version of the print textbook. Due to electronic rights restrictions, some third party content may be suppressed. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternate formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for materials in your areas of interest. Introduction to Health Care, Third Edition © 2012, 2007, 2002Delmar Cengage Learning Dakota Mitchell and Lee Haroun ALL RIGHTS RESERVED. No part of this work covered by the copyright herein Vice President, Career and Professional may be reproduced, transmitted, stored, or used in any form or by any means Editorial: Dave Garza graphic, electronic, or mechanical, including but not limited to photocopying, Director of Learning Solutions: Matthew Kane recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section Acquisitions Editor: Matthew Seeley 107 or 108 of the 1976 United States Copyright Act, without the prior written Managing Editor: Marah Bellegarde permission of the publisher. Senior Product Manager: Debra Myette-Flis Editorial Assistant: Samantha Zullo For product information and technology assistance, contact us at Vice President, Career and Professional Professional & Career Group Customer Support, 1-800-648-7450 Marketing: Jennifer Baker Executive Marketing Manager: Wendy For permission to use material from this text or product, Mapstone submit all requests online at cengage.com/permissions. Senior Marketing Manager: Kristin McNary Further permissions questions can be e-mailed to [email protected] Associate Marketing Manager: Jonathan Sheehan Production Director: Carolyn S. Miller Library of Congress Control Number: 2010943124 Senior Content Project Manager: Kenneth McGrath ISBN-13: 978-1-435-48755-0 Senior Art Director: Jack Pendleton ISBN-10: 1-4354-8755-9 Technology Project Manager: Patricia Allen Delmar 5 Maxwell Drive Clifton Park, NY 12065-2919 USA Cengage Learning products are represented in Canada by Nelson Education, Ltd. For your lifelong learning solutions, visit delmar.cengage.com Visit our corporate website at cengage.com NOTICE TO THE READER Publisher does not warrant or guarantee any of the products described herein or perform any independent analysis in connection with any of the product information contained herein. Publisher does not assume, and expressly disclaims, any obligation to obtain and include information other than that provided to it by the manufacturer. The reader is expressly warned to consider and adopt all safety precautions that might be indicated by the activities described herein and to avoid all potential hazards. By following the instructions contained herein, the reader willingly assumes all risks in connection with such instructions. The publisher makes no representations or warranties of any kind, including but not limited to, the warranties of fitness for particular purpose or merchantability, nor are any such representations implied with respect to the material set forth herein, and the publisher takes no responsibility with respect to such material. The publisher shall not be liable for any special, consequential, or exemplary damages resulting, in whole or part, from the readers’ use of, or reliance upon, this material. Printed in the United States of America 1 2 3 4 5 6 7 15 14 13 12 11 CONTENTS Preface xi Aging Population 45 About the Authors xviii Increasing Costs 45 Acknowledgments xix Health Care Facilities and Services 46 About this Book xx Hospitals 47 How to Use the StudyWARE™ Ambulatory Services 48 CD-ROM xxii Long-Term Care Facilities 48 Home Health Care Providers 49 Hospice 50 UNIT 1: HEALTH CARE TODAY Consolidation of Health Care Services 50 Government Health Services 50 Chapter 1 New Approaches to Health Care 51 Your Career in Health Care 3 Wellness 52 Your Future in Health Care 4 Complementary and Alternative Essential Qualities of Health Care Medicine 52 Professionals 5 Challenges in Health Care Today 56 Standards for Health Care Professionals 5 Access to Health Care 56 Occupational Profiles 7 Social Conditions 57 Therapeutic and Treatment Occupations 7 Maintaining the Quality of Care 57 Diagnostic Occupations 20 Public Health Concerns 58 Health Information Management Personal Responsibility for Health 58 Occupations 24 Implications for Health Care Professionals 59 Environmental Occupations 26 Getting Off to a Good Start 28 Learning to Think Like a Health Care Chapter 3 Professional 28 Ethical and Legal Responsibilities 61 Establishing Good Work Habits 31 The Purpose of Ethics 62 Getting the Most from Your Studies 32 Ethics and Health Care 62 Learning for Mastery 32 Professional Codes of Ethics 64 Returning Adult Learners 33 Personal Values 65 Ethics and the Law 66 Chapter 2 Guiding Principles of Health Care Current Health Care Systems Ethics 66 and Trends 35 Preserve Life 68 The Health Care Industry Today 36 Do Good 70 Technological Advancements 36 Respect Autonomy 70 Specialization 44 Uphold Justice 73 v vi CONTENTS Be Honest 75 Apothecary System 117 Be Discreet 76 Converting Systems of Measurement 118 Keep Promises 78 Temperature Conversion 119 Do No Harm 79 Handling Ethical Dilemmas 80 UNIT 3: THE HUMAN BODY Who Decides? 81 Chapter 6 UNIT 2: THE LANGUAGE Organization of the Human Body 125 OF HEALTH CARE The Basis of Life 126 Cells 128 Chapter 4 Tissues 128 Medical Terminology 85 Describing the Body 130 Importance of Medical Terminology 86 Body Planes 130 The Building Blocks of Medical Directional Terms 130 Language 86 The Body Cavities 130 Word Roots and Combining Forms 86 Abdominal Descriptions 132 Suffixes 87 Chapter 7 Prefixes 88 Structure and Function Deciphering Medical Terms 93 of the Human Body 137 Spelling and Pronunciation 93 The Importance of Anatomy and Physiology 138 Medical Abbreviations and Symbols 95 Genetics 139 Medical Dictionary 97 The Systems of the Body 139 Mastering Medical Terminology 97 Systems for Movement and Protection 139 Systems for Providing Energy Chapter 5 and Removing Waste 150 Medical Math 101 Systems for Sensing, Coordinating, Importance of Math in Health Care 102 and Controlling 164 Math Anxiety 102 Systems for Producing New Life 177 Basic Calculations 103 Chapter 8 Whole Numbers 104 Growth and Development 185 Decimals 105 Fractions 107 Knowing Your Patient 186 Percentages 108 Life Stages 187 Ratios 108 Prenatal 188 Converting Decimals, Fractions, Infancy 190 Percentages, and Ratios 108 Toddler 190 Rounding Numbers 108 Preschooler 191 Solving Problems with Proportions 110 School-Age Child 191 Estimating 111 Adolescence 192 Military Time 111 Young Adulthood 192 Roman Numerals 113 Middle Adulthood 193 Angles 114 Later Adulthood 193 Systems of Measurement 115 Care Considerations 195 Household System 115 Future Trends 197 Metric System 116 Death And Dying 197 CONTENTS vii UNIT 4: PERSONAL Workplace Violence 264 AND WORKPLACE SAFETY Fire and Electrical Hazards 266 Chemical Hazards 270 Chapter 9 Radiation Hazards 270 Body Mechanics 205 Infectious Waste 271 The Importance of Prevention 206 Oxygen Hazards 271 General Guidelines 207 Emergency Disaster Plan 271 Back Belts 211 Bioterrorism 272 Computers and Ergonomics 212 Triage 273 Use of a Mouse as Pointing Device 212 Visual Problems 214 UNIT 5: BEHAVIORS Chapter 10 FOR SUCCESS Infection Control 217 Importance of Infection Control in Health Care 218 Chapter 12 Microbiology 219 Lifestyle Management 277 Types of Microbes 220 Importance of a Healthy Lifestyle 278 Chain of Infection 223 Habits and Health 279 Scope of the Problem 224 Diet and Nutrition 279 Regulatory Agencies 224 Types of Diets 281 Prevention through Asepsis 225 Organic Foods 283 Breaking the Chain of Infection 225 Maintaining a Normal Weight 284 Standard Precautions 226 Eating Disorders 285 Personal Protective Equipment 226 Physical Activity 286 Transmission Precautions 235 Sleep 286 Neutropenic Precautions 239 Preventive Measures 287 Antiseptics, Disinfectants, and Sterilization 240 Stress in Modern Life 287 Surgical Asepsis 240 External and Internal Stressors 288 The Risks 244 Dealing with Stress 288 Hepatitis B 244 Minimizing Health Risks 292 Human Immunodeficiency Virus 248 Smoking 292 Tuberculosis 249 Substance Abuse 292 Other Infectious Organisms 251 Occupational Hazards 293 Drug-Resistant Organisms 251 Safe Sex 293 Reporting accidental Exposure 256 Burnout 294 Chapter 11 Helping Patients Develop Healthy Lifestyles 294 Environmental Safety 259 Chapter 13 Importance of Environmental Safety in Health Care 260 Professionalism 297 General Safety Guidelines 260 The Meaning of Professionalism 298 Moving Safely 260 Professional Attitude 298 Dressing for Safety 262 Professional Behaviors 299 Working Safely with Patients 262 Professional Health Care Skills 300 Protecting Yourself and Others 262 Professional Appearance 300 Reporting for Safety 264 Professional Distance 301 viii CONTENTS Handling Difficult Situations Professionally 301 Patients with Special Needs 346 Professional Acceptance of Criticism 301 Patients Who Are Terminally III 346 Professional Organizations 302 Patients Who Are in Pain, Medicated, Confused, or Disoriented 347 Professional Leadership 303 Patients Who Have Hearing, Visual, Chapter 14 or Speech Impairments 347 Lifelong Learning 305 Patients Who Are Angry 348 Importance of Lifelong Learning 306 Patients Who Do Not Speak English 348 Keeping Up with Changes in Health Care 306 Special Applications of Communication Skills 349 Continuing Education Units 308 Telephone Communication 349 Ways to Earn CEUs 308 Patient Education 350 Self-Directed Learning 310 Group Presentations 351 Gossip and Patient Privacy 352 UNIT 6: COMMUNICATION Chapter 17 IN THE HEALTH CARE SETTING Written Communication 355 Chapter 15 Written Communication: A Vital Link The Patient as an Individual 315 in Health Care 356 The Components of Good Writing 357 Patients as Individuals 316 Organizing Content 357 Philosophy of Individual Worth 316 Spell Your Way to Success 359 Dealing with Prejudice 317 Grammar at a Glance 359 The Meaning of Culture 317 Business Letters 364 Individuals and Culture 318 Using Form Letters 364 Dominant Culture 319 Writing Effective Letters 364 Health Care Beliefs 322 Business Letter Formats 365 Religious Beliefs and Health 322 Preparing Letters for Mailing 365 Harmony and Health 323 Memos 365 Herbs and Plant Medicines 324 Meeting Agendas 370 Determining Individual Needs 325 Minutes of Meetings 370 Maslow’s Hierarchy of Human Needs 325 Patient Education Materials 371 Patient Needs 327 Physiological Needs 327 Confidentiality of Written Materials 371 Safety and Security Needs 327 Proofreading Written Work 371 Love and Affection Needs 327 Chapter 18 Self-Esteem Needs 328 Computers and Technology Self-Actualization Needs 328 in Health Care 375 Defense Mechanisms 329 Dealing with Loss 330 Computers in Health Care 376 Information Management 377 Chapter 16 Electronic Medical Records 379 The Communication Process 335 Creation of Documents 381 Importance of Communication Spreadsheets 382 in Health Care 336 Diagnostics 383 Communication and Patient Well-Being 337 Treatment 386 The Communication Process 337 Patient Monitoring 387 The Six Steps of the Communication Process 338 Research 388

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